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By Craig A. on 05/18/19
very professional service, everything went as expected, and they were helpful with answering any questions I had

By Bob & Kathy V. on 05/14/19
Alex and Khalyl did an excellent job removing and installing a water heater. There was no mess, everything was checked, and they explained what they had done, and went over the features of the new water heater. Overall, a job well done!

By Stephen Lloyd K. on 05/13/19
Curteous, professional service. Good communication throughout the process. Mindful work. (Dog did not escape!). Clear explanation at the end.

By Aaron S. on 05/02/19
I was having issues with my AC not turning on after the previous winter. Pat Z. from Wahl was very helpful. He was extremely thorough and explained everything to me as he went along with his work. Pat was also very personable, and overall a very friendly gentleman....
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I was having issues with my AC not turning on after the previous winter. Pat Z. from Wahl was very helpful. He was extremely thorough and explained everything to me as he went along with his work. Pat was also very personable, and overall a very friendly gentleman. I had previously considered going elsewhere to replace the Furnace and AC unit that I have come the fall, but this single service call from Pat has not only changed my mind about using Wahl to replace my system, but I will also be requesting him for future services.
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By Linda L. on 05/02/19
Very pleased with services and. how professional they were. Did an excellent job on repairs..

By Linda L. on 05/02/19
I recently had Wahl Heating, Cooling & Plumbing work on plumbing issues. At the time they came out they also did a check for any gas leaks. They did find some and within 48 hours both the plumbing and gas leaks were fixed. Our house could have blown up if the safet...
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I recently had Wahl Heating, Cooling & Plumbing work on plumbing issues. At the time they came out they also did a check for any gas leaks. They did find some and within 48 hours both the plumbing and gas leaks were fixed. Our house could have blown up if the safety measure was not completed. They did an excellent job, professional and courteous. I would highly recommend this company for services. Thanks to Bob, Jason and Khayl. Linda Lebow Linda Lebow
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By Barbara J. on 04/30/19
Excellent and conscientious men who were patient with all questions, worked efficiently, explained each step, and completed the job in the time expected. They are both excellent representatives of their company and contribute to a positive reputation for Wahl. **

By ed m. on 04/30/19
Great service and very professional.

By ed m. on 04/30/19
Alex, Rob and Kyalyl where fantastic, very knowledgeable, helpful and professional in installing my new gas furnace and ac unit. they completed all work in the time frame I was told and I was very impressed with their quality and patient of work to make sure everyt...
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Alex, Rob and Kyalyl where fantastic, very knowledgeable, helpful and professional in installing my new gas furnace and ac unit. they completed all work in the time frame I was told and I was very impressed with their quality and patient of work to make sure everything was done correctly. GREAT CREW!!! PS Patrick as usual was very helpful and knowledgeable in his explanation of my options in selecting a new furnace and ac unit. He also gave me a detail estimate. You have a very valuable employee there. Please tell the men thanks again.
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By Josie D. on 04/26/19
Patrick Z. was very knowledgeable, polite and friendly.

By Patricia S. on 04/22/19
Aron and Tyler did some great work in my house - plumbing repair, and installation of a new laundry sink and also an installation that made my laundry chute workable again. These guys were friendly, explained all the work they did and made sure I had no questions. ...
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Aron and Tyler did some great work in my house - plumbing repair, and installation of a new laundry sink and also an installation that made my laundry chute workable again. These guys were friendly, explained all the work they did and made sure I had no questions. I found it very convenient having plumbing and heat/ac system worked on at the same time!
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By Kristin A. on 04/19/19
Patrick was incredibly helpful and thorough in explaining where our A/C unit was failing, and detailed what options we had to fix it in a clear, organized way. When someone comes to our home for a service call, the "fix" often feels sales-y or pushy, but I didn't f...
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Patrick was incredibly helpful and thorough in explaining where our A/C unit was failing, and detailed what options we had to fix it in a clear, organized way. When someone comes to our home for a service call, the "fix" often feels sales-y or pushy, but I didn't feel that at all with Patrick and Wahl -- I feel like I have the information I need to understand the problem and make the best decision moving forward.
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By Madison on 04/18/19
Easy to schedule and called ahead. Aron & Tyler were very thorough, knowledgeable, and professional!

By Hank L. on 04/17/19
Pat Z came for our yearly check up and did a great thorough job. Explained everything in great detail and gave suggestions for the upkeep on our unit. Excellent work

By Anne M. on 04/17/19
Aron and Tyler were very thorough, professional, and knowledgeable. Wonderful service!

By Anne M. on 04/16/19
Easy to schedule and called ahead. Aron & Tyler were very thorough, knowledgeable, and professional!

By Clyde D. on 04/15/19
Brad came by to do the annual check on AC unit. Very thorough and explained in detail. Also answered all my questions, even questions I had that his answers led to. Great guy A

By Emily W. on 04/15/19
These guys were so professional. We got a new water heater and everything was so well done. The cleanup was fantastic. An overall great company to deal with. Even greater guys. Thank you!

By Elizabeth V B. on 04/11/19
I was very impressed as to the promptness of all services. They were all very pleasant, helpful and did an excellent job from start to finish. Would highly recommend.

By Patricia S. on 04/05/19
On 4/3/2019, Wahl came to my home to perform requested work. The team that came was Aron & Tyler. These guys were fantastic! I had a repair to sewer stack, new laundry tub and faucet installed, kitchen sink faucet installed, a replacement water line to refrigerator...
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On 4/3/2019, Wahl came to my home to perform requested work. The team that came was Aron & Tyler. These guys were fantastic! I had a repair to sewer stack, new laundry tub and faucet installed, kitchen sink faucet installed, a replacement water line to refrigerator, and repair to laundry chute. It was a lot of work. These guys worked wonderfully as a team - and the only evidence that they were there were the upgrades/repairs - nothing for me to clean up. Before leaving they went over everything they did, asking me if I had any questions. They left my house having made it better than when they arrived. I would recommend the professional services of Aron & Tyler.
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Select any employee to see all their reviews.

Chuck F
21 Years
Rating:
157 total reviews!
Patrick Z
8 Years
Rating:
152 total reviews!
Nicole S
Customer Service Rep.
10 Years
Rating:
(70 total reviews)
Maggie W
Customer Service Rep.
10 Years
Rating:
(2 total reviews)
Bob L
15 Years
Rating:
(26 total reviews)
Tyrell W
6 Years
Rating:
(23 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Wahl Family Heating, Cooling & Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Wahl Family Heating, Cooling & Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
855-GET-WAHL
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Nicole S has a 5-Star average rating and a total of 70 total reviews
70 total reviews
Nicoles background is in customer service. She is friendly and dedicated to everything she does. She is happily married and they enjoy cheering on the Steelers and the Penguins.
By Fred F. on 03/23/18
Excellent service from start to finish.

By John L. on 02/20/18
Brad, Nichole, & Wendy were each helpful; personable and professional. All my questions were answered and my problems were explained and solved.

By James C. on 12/08/17
Your technician Steve portrayed himself as an expert and senior employee in comparison to Randy who was very helpful. Steve lied to me deliberately by stating that parts were no longer available for my furnace and that I couldn't repair it. Further, he misdiagnos...
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Your technician Steve portrayed himself as an expert and senior employee in comparison to Randy who was very helpful. Steve lied to me deliberately by stating that parts were no longer available for my furnace and that I couldn't repair it. Further, he misdiagnosed the problem and stated that my Furnace had a crack without physically inspecting it. During his visit, Steve did not TOUCH my furnace. He simply observed the failure of the gas to ignite and referenced Randys report (of which I have a copy) stating that Randy said my furnace was cracked on the inside. This was not reflective of what Randy said to me during his service call nor what MY copies of Randys paperwork say. Steve was only interested in selling me a new furnace that I explained I couldn't afford at this time. Before he left he made sure that I signed a piece of paper stating that he did everything I wanted him to do, I assume for his protection. Upon failure to finance he charged me $99 additional for his "service call" and did not fix my problem. A second opinion diagnosed the gas valve and circuit board as easily replaceable parts that are readily available. This is the second time that Steve has come to my home and failed to fix my furnace, the first being in 2016. After Steve left in 2016 Chuck was sent to my home and HE fixed my problem. If Steve is truly a veteran employee and expert then he is quite simply a liar and uses questionable business practices to take advantage of Wahl customers. In hindsight I should have refused to pay him and called Wahl immediately while he was still present, but I was temporarily convinced that I had no other options but to freeze. Steve is a detriment to your company and solely based upon my experience with him and the $99 fee for his "expertise" I am not likely to use WAHL or to recommend your company for heating and cooling services without some form of resolution.
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By Ann Johnston on 10/11/17
At the front end, Chuck and Nicole were our main contacts. They are wonderful to deal with - very thorough and client oriented. The installers were prompt, courteous, and friendly. They sent a picture of the completed project to their boss, who asked them to do som...
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At the front end, Chuck and Nicole were our main contacts. They are wonderful to deal with - very thorough and client oriented. The installers were prompt, courteous, and friendly. They sent a picture of the completed project to their boss, who asked them to do some more taping, as he wanted it to have a more finished look! This is an AC unit in a closet! I like perfectionists who work on my equipment, and these folks are perfectionists! Anyone who hires them will not be sorry.
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By Chris & Jim C. on 11/30/15
my hum. was not working...Jim gave me a list of 5 options, starting w/ new furnace! when we got to option 4, which would fix the problem, it was > $500. He said it needed a new value. I then called a firend in the business....he said the value was fine, but somethi...
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my hum. was not working...Jim gave me a list of 5 options, starting w/ new furnace! when we got to option 4, which would fix the problem, it was > $500. He said it needed a new value. I then called a firend in the business....he said the value was fine, but something in the hum. was clogged....he fixed it for $70 ...all good now. I will gladly talk to someone about all this....i was not happy or impressed.
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By Lori S. on 11/02/15
I am vvery pleased with the serviced I received. My Tech, Jim, was on and very effecient. Thanks.

By Jim C. on 08/28/15
Nicole is a credit to Wahl's customer service team. She is an excellent person to talk to on the phone. Patrick is an excellent technician. He explained everything and was very professional. I recommend Wahl to whomever I talk to about home services.

By David and Jane C. on 06/12/15
Very pleased with our new furnace. Our a/c was recently checked and no problems.

By Jerry & Patti W. on 05/18/15
Chuck F. is an awesome technician. He is very patient with our animals . He is very patient with Me answering all my questions. He has a great since of humor . Thanks so much for sending us Chuck again this year. We have great air conditioning today.

By Eric E. on 03/09/15
Patrick was extraordinarily professional and friendly. I had the highest confidence in the quality of his workmanship.

By Robert & Joan D. on 02/09/15
Jim was very informative, knowledgeable and explained the worked being done. He let me know what work might be required in the future and my options. He also gave some energy saving tips. I would gladly welcome him back for future visits.

By Laura P. on 01/21/15
I already knew that we were going to have to be making some decisions about new installations soon, and Jim really helped me understand what our options will be.

By Brent K. on 01/19/15
Although the true heart of the problem was not found (necessarily), Chuck went above and beyond to check things (and check them again) to be sure to rule everything out that 'could' have caused the problem. He spent time explaining what he did, and was doing, and w...
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Although the true heart of the problem was not found (necessarily), Chuck went above and beyond to check things (and check them again) to be sure to rule everything out that 'could' have caused the problem. He spent time explaining what he did, and was doing, and was open to hearing about prior experiences with the furnace as he was serving the unit. I felt comfortable with his tenure in the industry and confident of his ability to do the work and give me great insight. Wahl was quick and easy to work with, and, seemed to value me as a customer. Happy customer. Will use again/recommend.
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By Jim C. on 12/31/14
Wahl did an excellent job yesterday with my furnace tune up. Greg came within the appointment window. Lyndsey called and said Greg was on his way within a half hour and he was here then. Greg was very knowledgeable and helpful. i would recommend Greg and the Wahl t...
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Wahl did an excellent job yesterday with my furnace tune up. Greg came within the appointment window. Lyndsey called and said Greg was on his way within a half hour and he was here then. Greg was very knowledgeable and helpful. i would recommend Greg and the Wahl team to everyone. Jim Comiskey
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By Jim Comiskey on 12/31/14
Greg is an awesome technician. Nicole always does an amazing job in the office. I would highly recommend Wahl!!

By Tim M. on 12/04/14
We are very pleased with our HVAC system and the service we have received from Wahl. I would very strongly recommend your company.

By Debbie & Alex N. on 12/03/14
Chuch F was very knowledgeable and informative about the service he was providing us on our furnace. We would recommend him to others. Nicole S was very pleasant and helpful with scheduling and informing of a hen the technician would be here. We will recommend Wa...
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Chuch F was very knowledgeable and informative about the service he was providing us on our furnace. We would recommend him to others. Nicole S was very pleasant and helpful with scheduling and informing of a hen the technician would be here. We will recommend Wahl heating to others. Great service!
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By Paula Howe on 11/20/14
Much patience was shown to me and much time was spent trying to resolve my furnace problem. Everyone from the technician to the office employees were knowledgeable and gave the impression that my complete satisfaction was their main concern. Top notch!

By Paula H. on 11/20/14
Technician was very knowledgeable and determined to find the problem which was tricky. Spent a lot of time and went over all of my options clearly and was patient with all of my questions. Office staff was very friendly and I felt valued as a customer. Ended up nee...
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Technician was very knowledgeable and determined to find the problem which was tricky. Spent a lot of time and went over all of my options clearly and was patient with all of my questions. Office staff was very friendly and I felt valued as a customer. Ended up needing a new furnace and they gave me a refund for a new part that was put in but not needed since we decided to go with a new furnace. Highly recommend this family owned business.
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By John D. on 11/19/14
Greg was courteous and very professional. Good, good job!
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