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By Mr. and Mrs. S. on 05/30/19
Revised: Darrell did call us back in about 45+ min time concerning our gas leak. FS advised us to call Voss, not 911, so that is what we did. Neal came out this morning, was unable to fix it, coming again this afternoon. We hope this will be fixed soon - as even wi...
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Revised: Darrell did call us back in about 45+ min time concerning our gas leak. FS advised us to call Voss, not 911, so that is what we did. Neal came out this morning, was unable to fix it, coming again this afternoon. We hope this will be fixed soon - as even with all our with all our windows open, the main floor makes us SICK... headache, sick to our stomach, etc. We are revising this review as Neal felt it was unfair - and that we misunderstood their 24/7 service, and maintenance contract.
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By Mr. and Mrs. S. on 05/29/19
Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere. Don't say you are available 24/7, have an emergency line and then not manage it. ...just sitting here...
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Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere. Don't say you are available 24/7, have an emergency line and then not manage it. ...just sitting here, windows open, smell of gas in the air, awesome.
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By D C. on 07/13/17
We are very pleased with the service Terry H performed on July 12. The response was quick. He called to confirm before he arrived. He was very efficient and professional. Ours is an old system that should be replaced, but he was able to get it working again. Hopefu...
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We are very pleased with the service Terry H performed on July 12. The response was quick. He called to confirm before he arrived. He was very efficient and professional. Ours is an old system that should be replaced, but he was able to get it working again. Hopefully, it will hold on a couple more months. Voss has always provided reliable, efficient service for us over the years. Thank you
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By Peggy on 06/20/17
Excellent service!
By Gary B. on 06/14/17
Didn't mess around. Tested what he thought the problem was and solved it right away. I know who I will call whenever there is a problem.
By Barbara D. on 06/14/17
Bob was prompt, professional and polite. He solved our problem for an affordable price. Thank you!
By Courtney V. on 06/07/17
We have always had such wonderful experiences with Voss! We have the package where they come and check out our stuff twice a year! Terry was just here and he was early, friendly, checked everything out, and on his way. We could not be more pleased with him or the Voss team!
By Paula on 05/24/17
Terry from Voss Heating and AC was very friendly and was kind to my dog as well. He checked my HVAC system and replaced a needed part as well as installed a new thermostat. He worked thoroughly and efficiently.
By Janet V. on 05/23/17
We have the package for check ups in heating and central air. Terry was here right on time checked out the heater and control panel, our filter and then checked the central air unit. He cleaned the unit and asked us questions. I will stay with Voss heating as long ...
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We have the package for check ups in heating and central air. Terry was here right on time checked out the heater and control panel, our filter and then checked the central air unit. He cleaned the unit and asked us questions. I will stay with Voss heating as long as we are here. Great job Terry!
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By Joni s. on 05/15/17
(no comment)
By Michael A. on 05/08/17
Terry showed up at at exact time of appointment. He was friendly and listened as I told him the problem that I was having. He promptly went to work and diagnosed the problem. He replaced the needed parts and and tested the unit. I highly recommend Terry and Voss He...
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Terry showed up at at exact time of appointment. He was friendly and listened as I told him the problem that I was having. He promptly went to work and diagnosed the problem. He replaced the needed parts and and tested the unit. I highly recommend Terry and Voss Heating & Air Conditioning.
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By Aaron L. on 12/19/16
Terry did an excellent job on our furnace. He explained what needed to be done . He was very knowledgeable and I know the job was done correctly. I thank Voss for taking care of us in an emergency.
By Jon W. on 12/19/16
Terry H. was professional, helpful and knowledgeable. ....a super-nice guy! It was our first time with Voss HVAC, and it's looking like a great start. We will definitely call them again for future work on our geo-thermal unit.
By Susan M. on 11/22/16
Bob C was very professional and courteous. We're loyal customers!
By Saul H C. on 11/16/16
Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensation leak). He checked the system , cleaned filters, etc. Terry d...
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Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensation leak). He checked the system , cleaned filters, etc. Terry did a top notch job. Would like to have him in next time. A first class service pro.
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By Pam C. on 11/14/16
Terry H gave us excellent service. He always has a smile and is so friendly.Thanks Again Terry!
By Nick B. on 11/08/16
Service Pro Terry H. came on time as promised, and went straight to work cleaning and getting my furnace ready for the winter. He did not do any high pressure selling for more services, and was very courteous and friendly.
By Jerry G. on 11/07/16
Tech on time. Worked hard and was courteous and friendly.
By Bobby H. on 11/04/16
TECHNICIAN ON TIME AND PERFORMED WORK AS HE STATED. RECEPTIONIST VERY PLEASANT TO DEAL WITH AND SEEMED VERY INTERESTED IN MAKING APPOINTMENT ON TIME TO FIT OUR NEEDS. GOOD EXPERIENCE ALL AROUND. THANKS
By Sharon on 10/27/16
Thank you for the care and consistent quality service. Your customer service also represents Voss as a business that wants to "go long" with the people you service.
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618-684-6959

Select any employee to see all their reviews.

Bob C
20 Years
Rating:
41 total reviews!
Terry H
27 Years
Rating:
32 total reviews!
Chelsea M
Customer Service Rep.
Rating:Just Launched
Neil V
13 Years
Rating:
(5 total reviews)
Cole G
1 Year
Rating:
(3 total reviews)
Anthony B
23 Years
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Voss Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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