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Revised: Darrell did call us back in about 45+ min time concerning our gas leak.
FS advised us to call Voss, not 911, so that is what we did.
Neal came out this morning, was unable to fix it, coming again this afternoon.
We hope this will be fixed soon - as even with all our with all our windows open, the main floor makes us SICK... headache, sick to our stomach, etc.
We are revising this review as Neal felt it was unfair - and that we misunderstood their 24/7 service, and maintenance contract.
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Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere.
Don't say you are available 24/7, have an emergency line and then not manage it.
...just sitting here...
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Darrell did not return our calls on the Emergency line after hours - called twice, texted Neal and emailed. We have a Voss plan, and so far it's gotten us nowhere.
Don't say you are available 24/7, have an emergency line and then not manage it.
...just sitting here, windows open, smell of gas in the air, awesome.
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We are very pleased with the service Terry H performed on July 12. The response was quick. He called to confirm before he arrived. He was very efficient and professional. Ours is an old system that should be replaced, but he was able to get it working again. Hopefu...
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We are very pleased with the service Terry H performed on July 12. The response was quick. He called to confirm before he arrived. He was very efficient and professional. Ours is an old system that should be replaced, but he was able to get it working again. Hopefully, it will hold on a couple more months. Voss has always provided reliable, efficient service for us over the years. Thank you
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We have always had such wonderful experiences with Voss! We have the package where they come and check out our stuff twice a year! Terry was just here and he was early, friendly, checked everything out, and on his way. We could not be more pleased with him or the Voss team!
We have the package for check ups in heating and central air. Terry was here right on time checked out the heater and control panel, our filter and then checked the central air unit. He cleaned the unit and asked us questions. I will stay with Voss heating as long ...
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We have the package for check ups in heating and central air. Terry was here right on time checked out the heater and control panel, our filter and then checked the central air unit. He cleaned the unit and asked us questions. I will stay with Voss heating as long as we are here. Great job Terry!
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Terry showed up at at exact time of appointment. He was friendly and listened as I told him the problem that I was having. He promptly went to work and diagnosed the problem. He replaced the needed parts and and tested the unit. I highly recommend Terry and Voss He...
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Terry showed up at at exact time of appointment. He was friendly and listened as I told him the problem that I was having. He promptly went to work and diagnosed the problem. He replaced the needed parts and and tested the unit. I highly recommend Terry and Voss Heating & Air Conditioning.
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Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensation leak). He checked the system , cleaned filters, etc. Terry d...
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Terry H from Voss came over to provide a pre-Winter maintenance check and provide adjustments as needed. He was thorough and made corrections where needed (including repairing a mild water/condensation leak). He checked the system , cleaned filters, etc. Terry did a top notch job. Would like to have him in next time. A first class service pro.
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