We have used Voss many times. They are always friendly, polite, professional, very fast, and reasonable. Something blew on our air-conditioner. I noticed it in the wee hours, called them at 8am that morning, and a tech was able to come out that afternoon. They called me when they were on the way (available earlier than expected!)as I work about 20 minutes from home. I find them to be very trustworthy. Our air conditioner is now 18 years old and went we need to replace it, we will approach Voss to do the job.
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Voss put a brand new HVAC system in my trailer for me and I can not complain. Really the only complaint that I have is that I was not told it would be a two day install and that they would be coming back for day two. I was not off the next day for the AC install but was able to let them in and they locked up when they where done. They cleaned up the yard and left no mess at all. They came back the 3rd day to check the furnace as I was not aware of how the newer systems run and thought it was not working right. I have not had any issues since. Love my new system and will be calling them back any time I need repairs.
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Took ten minutes to figure out the coils on my indoor unit was the problem. After a good cleaning, my air works better than it has in years. Other company kept telling me I needed my ducts cleaned and sealed for $2000. Voss took care of the problem for about $100. Think I'll stick with Voss.
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TC, the service tech arrived promptly at the scheduled appointment time and went right to work. I felt he inspected the units thoroughly and reported his findings to me in an understandable manner. He answered any questions i had and made recommendations. This is the third time i have had the clean and check service performed and each time i have been totally satisfied. I highly recommend Voss.
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Our air-conditioner froze up the morning before we were scheduled to have an open-house. Voss was able to come out within hours of my call. Fortunately it was not a very hot day, as the A/C unit had to thaw overnight. But they were there the next morning first thing, recharged the unit, and we were back in business. Very quick, very helpful.
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