On the coldest day of the year our furnace went out. After calling round Von Deylen was the only place willing to help us that day. Our usual repair business could not come for a week. While we did not have a chance to shop around for a furnace since ours was beyond repair we ended up buying a Lennox system from them. Chris & Collin impressed us with how well they worked together & their problem solving skills. We had wiring issues we had no clue about. Within a few hours we had heat again. We decided to go ahead and order a central air unit after seeing the coils. Chris explained everything to us and when the unit came in made sure the installation was done right and we were satisfied with everything before leaving. We were amazed at how well the System worked and how much our electricity bill dropped. We decided to purchase another furnace and central air unit for our other home. That home was all electric and would require duct work as well. We trusted Chris & Collin from experiencing them on the prior job. They showed us their Intregrity and knowledge of installation and how they were truly service professionals. They always put the customers wants and needs first and cleaned up after themselves. We requested them and we willing to wait until they were available for the project. Best decision ever! We now have two Lennox systems up and running. I highly recommend to anyone to personally call and request Chris and Collin, you won’t regret it! We don’t!
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Jeremiah was recently the lead installer for our new Lennox heating and cooling system purchased from VonDeylen's. It was evident from the beginning of the project that he was very knowledgeable about the installation and was committed to doing things the 'right' way. Even when a modification to the original plan was needed, he explained the reasoning and sought our approval before proceeding. We always knew when the installers were coming and they didn't finish until every last detail was addressed. We were very pleased with the workers and their professional workmanship on our project!
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Bruce was an excellent service person and did a great job. This is what I have trouble with: Without double checking my records I signed up for a one time a year check for the A/C and Furnace. Then Bruce comes and checks on my A/C, which was due from the previous agreement from last year. I should not have to double check my records. But you should not be doubling up the service agreements.
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