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By Deana T. on 01/11/19
The technician (Nuegi) who came was knowledgeable and very friendly. When our furnace manufacturer didn't return his call, he continued troubleshooting until he was able to resolve the problem on his own. I would definitely recommend Van's, and specifically Nuegi, ...
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The technician (Nuegi) who came was knowledgeable and very friendly. When our furnace manufacturer didn't return his call, he continued troubleshooting until he was able to resolve the problem on his own. I would definitely recommend Van's, and specifically Nuegi, to friends and family!
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By Thomas K. on 01/11/19
opened the door and the guys did everything on their own they new where everything went or was

By Warren B. on 01/10/19
Bailey D. called before coming and offered me an earlier time because there’d been a cancellation. That worked very well for me. He was personable and professional. He explained how everything looked fine, including the carbon monoxide level. Would highly rec...
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Bailey D. called before coming and offered me an earlier time because there’d been a cancellation. That worked very well for me. He was personable and professional. He explained how everything looked fine, including the carbon monoxide level. Would highly recommend Van ‘s One Hour. We’ve been with them since building our home 28 years ago
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By Donna & Steve P. on 01/08/19
Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowle...
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Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowledgeable of options. He told us we really didn't need the expensive system with zone heating and humidifier features that I thought we needed. Instead he suggested adding cold air returns which made a big difference in our lower level. We liked that Van's offered a hero's service package for military veterans. That swayed ur decision to go with Van's. It is a benefit well worth checking into if you are a veteran. We hadn't even heard back from the 2nd company yet for a quote so we cancelled the request. The installation went quickly and the men assigned the job were friendly and professional. They worked straight through the day without even a lunch break to get the job done as quick as possible. They gave us patient instuctions on the new thermostat. A quality product and high quality service.
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By Tom K. on 01/08/19
Jason and rich did a great job. The install went very smooth and they had the system up and running with no problems.

By ALLAN C. on 01/06/19
Very pleased with Aaron. He was very meticulous in checking our furnace. I would rate him a 10. Thank you. Allan

By Gwen K. on 01/03/19
Bailey was very personable & professional and did not try to upsell products.

By Jessica K. on 01/02/19
Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for alm...
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Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for almost 12 hours, and were a pleasure to work with the entire time. Will definitely do business with Van's again as well as recommend then to others.
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By Bette S. on 12/31/18
I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with ...
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I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with the furnace and the service.
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By Cheryl B. on 12/30/18
Nick was very helpful and very thorough. He even pointed out that our dehumidifier was a callback model. We appreciated it very much.

By John K. on 12/27/18
I was impressed with Matthew. With what little I know about tuning up the furnace, he seemed to know a lot. He was very helpful on other questions that I had asked. A very nice guy, and a veteran also. Good job!

By TARRA B. on 12/26/18
Both reps that came today, one to tune up my furnace and the other to check out my central air and provide me with recommendations on solutions, were very knowledgeable. They took their time to get the job done, answer all my questions, and explain everything they...
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Both reps that came today, one to tune up my furnace and the other to check out my central air and provide me with recommendations on solutions, were very knowledgeable. They took their time to get the job done, answer all my questions, and explain everything they were doing. They never seemed rushed or in a hurry, and were very friendly and polite.
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By Cash K. on 12/20/18
Ben did an excellent job and was willing to answer all questions.

By VIKCY Y. on 12/20/18
Very professional. Every thing went well. The only thing is the sales pitches. Not wanted.

By Cindi D. on 12/19/18
Nick was great, gave me a lot of good information and wasn't pushy about trying to sell me anything. When my furnace and AC need to be replaced, I will most defiantly keep Vans in mind.

By Thomas K. on 12/18/18
these guys know their stuff, highly knowledgeable and skilled. experienced absolutely no problems with these guys from start to finish glad to have them service my heating and air conditioning. Nick, Matthew, Patrick, and Nuegi awesome job guys thanks

By Jason G. on 12/18/18
Very good guy and company. Always does the job as listed and go over and above what they promise. A

By Tom R. on 12/17/18
I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great kno...
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I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great knowledge of what makes our furnace run. He not only repaired the problems he found, but also did a thorough inspection of our furnace, and made us aware of other major repairs needed, helping us make a decision on our options. Customer- Oriented to say the least. After receiving all the info from Nuegi, our next visit was from Steve, who was Sales Advisor, again Steve took the time to explain the costs it would take to repair our old furnace, compared to the options to buy a new one, the differences between the normal boiler and the high-efficiency boiler, which truly helped us make our decision to purchase a new high-efficiency boiler. He did all the necessary paper work for the purchase while he was here. His visit was a value-added plus for us as a home owner, and a very enjoyable gentlemen to deal with. And last, but not least, we had your installation people arrive. Jason and Richard were very patient and enjoyable to have here, especially when they had my granddaughter to contend with all the time they were here, she never stopped asking questions about what your employees were doing, and gracefully they explained to her what they were doing. They did an excellent job on the installation from start to finish. they made sure that the whole system was up and running to our satisfaction before they left. You can truly see that all these employees take there job seriously and give you 100%, something that is hard to find these days. Thanks for a great job. Tom R.
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By Richard & Susan K. on 12/16/18
Great customer service and quick response on messages.

By Derek S. on 12/15/18
Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need s...
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Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need something for my new place.
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* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
115 total reviews
In his personal time Nick enjoys spending time with his sons, playing ice hockey, and grilling out. Nick also likes genealogy, photography, and announcing for the Algoma Guins baseball team. Nick lives in the Kewaunee area with his wife and 2 sons.
By Jane on 08/03/15
My central air wouldn't work. I called another place the guy came out and said I needed an electrician. So not happy with that I called Van's they came to the house and Kurtis explained so much more than I needed and electrician, I wouldn't have believed it with my...
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My central air wouldn't work. I called another place the guy came out and said I needed an electrician. So not happy with that I called Van's they came to the house and Kurtis explained so much more than I needed and electrician, I wouldn't have believed it with my own unless I seen it with my own eyes. Mice had gotten into the unit and started a fire, burned wires and connectors the other place never said any of that. Then they told me my unit was 20 years old and my furnace was 21 years old. Nick hooked me up with a great finance deal. Eugene and Tim spent hours at my house on a Saturday making sure everything is up and running. I never felt that they were taking advantage of me being a women and not knowing the first thing about furnaces and central air. Thanks for all your help.
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By Rick Z. on 07/08/15
Already have recommended them to others!

By Rick Z. on 07/08/15
Van's has been a highly professional group to work with. Dann has been our go-to technician for years. He is knowledgeable and his suggestions have helped us save money on utilities by keeping our equipment running optimally. He is very thorough and found a set of ...
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Van's has been a highly professional group to work with. Dann has been our go-to technician for years. He is knowledgeable and his suggestions have helped us save money on utilities by keeping our equipment running optimally. He is very thorough and found a set of small leaks in our heat exchange module. After much discussion along with Nick, we were able to get a great quote on a new system. Nick was not a pushy "sales guy." He came across as knowing his stuff and presented us with a wide range of options so we could make an informed decision. Jason and Shane did the install. They knew their task well and did a terrific job, were mindful of our property and cleaned up after they were done. They were respectful in every way and helped us get setup with all the information on our new furnace and a/c. I would HIGHLY recommend them to anyone who wants a reputable group to work with; they know their business and treat their customers with respect.
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By Mike & Carol B. on 07/07/15
We had a very good experience having Nick come into our home and examining our needs for replacing our AC . Nick was very thorough and quite professional in his work.

By Ben & Vicky W. on 06/26/15
Nick T was very good at his job he explained everything answered questions and even let us know about a recall on our dehumidifier that we knew nothing about

By scott g. on 05/13/15
Nick was very professional. Great service. Prompt. Explained everything in detail.

By sandy on 05/12/15
Nick came to our home and told us everything we needed to know and answered all our questions about having central air installed in our. The best part is he told us he would only sell us what we needed nothing more nothing less. I've called Vans for repair on my fu...
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Nick came to our home and told us everything we needed to know and answered all our questions about having central air installed in our. The best part is he told us he would only sell us what we needed nothing more nothing less. I've called Vans for repair on my furnace and was also very happy. Thanks again Nick
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By sandy s. on 05/12/15
Thanks for the great service as always

By Kathy W. on 05/01/15
My husband passed away recently and for the first time on 49 years I am the sole decision maker. An annual air conditioner check up revealed that the unit needs to be replaced. Nick Titel, Home Comfort Advisor described the process to determine the size and type of...
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My husband passed away recently and for the first time on 49 years I am the sole decision maker. An annual air conditioner check up revealed that the unit needs to be replaced. Nick Titel, Home Comfort Advisor described the process to determine the size and type of unit I would need. Since I was relatively clue less concerning how an air conditioner works and how it interacts with the furnace I was happy to see that he had a number of pages in his binder that gave me a visual of his explanations. He spent time asking me questions about our use of the unit and how long I would be living in the house. By the time I made the decision to purchase the unit I was fully informed and confident in my decision. Nick is very personable and professional. We have been with Van's for 15 years.
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By Mary B. on 04/22/15
Nick T. visited with me on Monday concerning my aging AC. Dann has recommended a new unit. Nick came with lots of information and pictures and charts. I was impressed with his background and professionalism. He was very thorough in his inspection of my condo. ...
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Nick T. visited with me on Monday concerning my aging AC. Dann has recommended a new unit. Nick came with lots of information and pictures and charts. I was impressed with his background and professionalism. He was very thorough in his inspection of my condo. He also discussed heating and cooling problems with my condo and offered suggestions as to how to improve the situation. He offered several different solutions to replace my existing AC unit. He was very clear on the differences. I was very impressed with the prompt attention to my installation. He was very flexible in scheduling my work since I had several obligations to work around. My husband and I had been long-time customers through your club and furnace installation and knew your company did good work. Am looking forward to an excellent installation of my new AC.
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By Laurie B. on 02/24/15
Everyone was very professional, very respectful, very helpful, and very nice. I will definitely recommend this company to others! Plus, I love my new furnace it's way quieter than the old one and unless it's my imagination, I feel warmer even though the thermostat...
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Everyone was very professional, very respectful, very helpful, and very nice. I will definitely recommend this company to others! Plus, I love my new furnace it's way quieter than the old one and unless it's my imagination, I feel warmer even though the thermostat is set at the same temperature as it was with the old furnace.
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By Laurie B. on 02/23/15
5 Star Rating

By Lorenz M. on 12/05/14
He just called in and wanted to thank us for the service he received from us. Jason and Shane were great and very informative about the install. Nick was great and they never felt pressured. Also say hi to Michelle.

By Deb M. on 12/03/14
Absolutely loves our service. Is very excited about the new furnace that we installed. Feels great to get a peaceful nights rest instead of feeling like you are sleeping at an airport when the furnace would kick in.

By Sarah Jane P. on 01/06/14
Wanted everyone to know that even though they were in a very rough spot with no heat and they were very emotional with everything happening, Van's made them feel very comfortable and treated them with respect. Made all the difference in the world.
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