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By Becky P. on 02/04/19
Provided very professional and friendly service.

By Becky P. on 02/04/19
Provided very professional and friendly service.

By Becky P. on 02/04/19
Very friendly and knowledgeable

By Jim T. on 02/03/19
Bailey was very courteous and friendly. Also he didn't mind me watching the diagnosis process . The problem was quickly found, could not be fixed without a replacement part that would have to be ordered. My house was steadily getting colder, he did not have any...
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Bailey was very courteous and friendly. Also he didn't mind me watching the diagnosis process . The problem was quickly found, could not be fixed without a replacement part that would have to be ordered. My house was steadily getting colder, he did not have any space heaters left in his van. He went back to De Pere to bring me 3 space heaters which heated my home pretty well. This was on a day, 12-30 that didn't get above 0 with a forecast overnight low of -15.
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By Peter T. on 02/01/19
Excellent and very thorough service. Technician was courteous and knowledgeable. I was impressed with the speed and level of service.

By Jackie G. on 02/01/19
Eugene D. and Brad came last Friday to do a duct cleaning. They were very personable and competent. They did a great job and were very helpful. They are a credit to the company!

By Mike S. on 01/31/19
I don't post reviews online, however, if I did I would rate Van's, your performance and Steve's at a 12! I have and will continue to recomend your company.

By Susan H. on 01/31/19
With such cold weather, we were glad to be Van’s One Hour club members. Our system went down, and they were there to help. The technician, Nuegi, was awesome. Thank you Van’s

By Jessica M. on 01/31/19
Our heat went out in the middle of the night on one of the coldest days of the year. Patrick was there with in a couple hours and determined we needed a new part, but that he wouldn’t be back until the morning once their suppliers opened up. In the mean time he l...
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Our heat went out in the middle of the night on one of the coldest days of the year. Patrick was there with in a couple hours and determined we needed a new part, but that he wouldn’t be back until the morning once their suppliers opened up. In the mean time he left us a space heater which was greatly appreciated. That morning we were notified that the part that was needing to be replaced was going to have to be ordered, but that it wouldn’t be in until the next day. Chris H. realized we didn’t have that kind of time to wait around as we were in the middle of some pretty severe negative temps for the next couple of days. So they came back to do what they had to do to get our heat working until they could get us the new part. And they did exactly that. Because Chris H. And Cheyne we had our heat back on by that late afternoon and they didn’t even need the new part that was ordered. Over the course of the 17-18 hours with out heat we dealt with a few different employees due to shift changes and everyone was excellent. They kept great notes between them so it wasn’t like starting over from square one each time we saw a new person. They really made us feel like we were their top priority at getting us our heat back on and safely. Huge thanks to Chris, Cheyne and Patrick! Our family was so thankful we had our warm house back and we’re amazed with how incredibly easy you guys were to work with. Highly recommend!
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By Dave O. on 01/31/19
Bailey was very informative and detailed and quick to my house. coldest day of the year! thank you for the help!

By Kelly P. on 01/31/19
Our condensation pump for our new boiler was leaking water and Chris came out to take a look at it. He was able to replace the hose for us and showed us the old hose and why it was leaking. Just like the last time Chris helped us, he was very professional and did a...
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Our condensation pump for our new boiler was leaking water and Chris came out to take a look at it. He was able to replace the hose for us and showed us the old hose and why it was leaking. Just like the last time Chris helped us, he was very professional and did a great job. I would highly recommend Chris and even Van's as a company for any heating or cooling needs.
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By Kelly P. on 01/31/19
We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was...
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We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was low on the boiler which I had no idea how to fix and there was an air lock in the pipes that he was able to get out. The upstairs now heats and everything is great again.The price was also great, we paid under $100 for our visit. He also gave us some great tips on carbon monoxide detectors that I didn't know and my wife and I are now looking into to as well as recommended a tune up on the boiler which we new we were over due for. We will definitely be scheduling that with Van's. Thanks Van's and Chris for getting us warmed up again. I highly recommend this company for your heating and cooling services. UPDATE: We had Jason and Richie come out and install a new boiler for us. They were very professional and did the 2 day job while keeping us heat for the night from out old boiler. Each day they showed me the work they had gotten done and explained what still needed to be finished for the next day. After they were finished, they showed me our new boiler and how it was hooked up and even treated us to some extras due to the ease of future upgrades we are planning on as well as just not wanting to create trip hazards for us. I would definitely recommend them for anybody looking to get a new boiler installed in their home.
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By Brian & Trudy S. on 01/30/19
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By Lisa H. on 01/29/19
Ben was very professional and explained everything that was going on with our furnace. Top notch all the way! Thanks so much Ben!!

By Andy G. on 01/28/19
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for inst...
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They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for installation. In the meantime they gave us space heaters to keep us comfortable.The service pros drove out in blizzard conditions to install our new furnace, explained the thermostat and left everything clean. They were professional and polite. Thank you!.
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By Debra S. on 01/27/19
(no comment)

By Debra S. on 01/27/19
(no comment)

By Debra S. on 01/27/19
(no comment)

By Kyle G. on 01/25/19
Eugene was very knowledgeable. Showed me everything he was doing and was able to explain everything.

By Keith G. on 01/24/19
Ben did an excellent job and explained future maintenance that may be needed at a later date.
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* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
115 total reviews
In his personal time Nick enjoys spending time with his sons, playing ice hockey, and grilling out. Nick also likes genealogy, photography, and announcing for the Algoma Guins baseball team. Nick lives in the Kewaunee area with his wife and 2 sons.
By Orion L. on 02/16/16
Nick spent a lot of time showing me my options to replace my furnace and helping me understand everything. He did a good job.

By Laurie W. on 02/16/16
Nick T was awesome. He took the additional time to show me some options for heating/cooling an addition I will be adding. He was very thorough in determining if the furnace could handle the additional sq footage. Excellent customer service.

By Ben K. on 02/08/16
The Comfort Advisor (Sales), Nick T., was quick to arrive at our house and provided detailed knowledge of our options for a new home furnace to replace our failing furnace. The Service Technicians, Jason P. and Derick C., were very professional, knowledgeable, and ...
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The Comfort Advisor (Sales), Nick T., was quick to arrive at our house and provided detailed knowledge of our options for a new home furnace to replace our failing furnace. The Service Technicians, Jason P. and Derick C., were very professional, knowledgeable, and quickly installed the new home furnace while ensuring they did not dirty our home. In addition to the great installation, they detected and fixed a small natural gas leak on the hot water heater connection that likely had been there since its installation a few years back. I am extremely happy with their work.
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By Ger V. on 01/29/16
Nick was very helpful and help me select the right furnace for my house and there was no pressure from him. I was able to get a new furnace the next day. Shane and Billy did a nice job on installing the new furnace.

By Hayley P. on 01/19/16
In the middle of winter when your furnace decides not to work, who better to explain your options than Nick? Nick was very professional, and explained the options in way that made me not feel pressured. I am not a person who does well with high pressure sales. It ...
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In the middle of winter when your furnace decides not to work, who better to explain your options than Nick? Nick was very professional, and explained the options in way that made me not feel pressured. I am not a person who does well with high pressure sales. It is a real turn off for me. Thankfully Nick gave me confidence that we chose the right company and provided the great customer service that I would expect. I did not feel pressured to pick a certain furnace or package. Nick was a wealth of knowledge and assisted us in making the best decision for us and our home. Thank you!
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By Tadeusz F. on 01/12/16
Great, fast service. Thank you for professional service, multiple affordable option and saving me and my family from freezing our buts off.

By Tyler J. on 12/20/15
Very personable, professional, and efficient! Gave me their honest input on each questions I asked. I would recommend them to my family and friends! Great service!

By Douglas B. on 12/13/15
We are very satisfied with Vans and Rick he gave us great information about why we need a smaller furnace(wished we would've known that 12 years ago). So very glad they were up front with us.

By Deb E. on 11/21/15
Very professional and courteous. They make sure you are taken care of and will work around the clock to accommodate your schedule.

By Keith V. on 11/12/15
Meeting with Nick Titel to discuss options for a new furnace and central air for my home was rewarding and informative experience. Nick explained the features of the products in details that I was able to understand. He determined my homes needs for heating and coo...
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Meeting with Nick Titel to discuss options for a new furnace and central air for my home was rewarding and informative experience. Nick explained the features of the products in details that I was able to understand. He determined my homes needs for heating and cooling and came up with a system to fit my needs. All in all he made it an enjoyable meeting and helped me choose the system for my needs.
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By John W. on 11/05/15
wanted to commend our installers, they did an amazing job and he loved working with them.

By Robert De K. on 10/31/15
Eugene D. & Nick T. were both very professional. Nick did a great job of explaining options & pricing, and Eugene did a very professional job of installing the furnace. Both gentlemen answered any questions we had. I would gladly recommend your company and services...
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Eugene D. & Nick T. were both very professional. Nick did a great job of explaining options & pricing, and Eugene did a very professional job of installing the furnace. Both gentlemen answered any questions we had. I would gladly recommend your company and services. Thanks . Bob & Sue De Kelver
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By BILL C. on 10/26/15
Jason P. and Shane V. installed a furnace and ac for me yesterday and I couldn't be more pleased! They were both easy to work with. Their quality of work was off the charts. They took the time to answer all my questions and made sure I was comfortable with the answ...
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Jason P. and Shane V. installed a furnace and ac for me yesterday and I couldn't be more pleased! They were both easy to work with. Their quality of work was off the charts. They took the time to answer all my questions and made sure I was comfortable with the answers. They cleaned up so good that you couldn't tell they were there. I appreciate that they put in a long day to complete the job. I would recommend Van's One Hour to anyone. I will be a Van's customer for life.
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By William C. on 10/22/15
Very professional

By Jason K. on 10/21/15
Nick was great very informative

By William C. on 10/21/15
Nick T. did a great job on explaining every thing and took his time and was very thorough.

By Tom & Ann H. on 10/18/15
Nick Titel was very knowledgeable, honest and helpful when we met. He explained what the issues were with our furnace and provided us with a good understanding of what our options were. He made it very easy to make a decision on which way to proceed. It was a pleas...
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Nick Titel was very knowledgeable, honest and helpful when we met. He explained what the issues were with our furnace and provided us with a good understanding of what our options were. He made it very easy to make a decision on which way to proceed. It was a pleasure to work with Nick.
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By Anne P. on 09/03/15
Nick did an outstanding job in spending the needed time and breaking everything down. Very knowledgeable, and didn't come across as a "salesman." Very happy with our visit.

By Rosemary H. on 08/12/15
I was looking for a price on a ductless air conditioner. Nick T arrived at my house on time and was very courteous, friendly and professional. He took measurements and explained the Daikin product to my husband and myself. He was very knowledgeable on the subject. ...
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I was looking for a price on a ductless air conditioner. Nick T arrived at my house on time and was very courteous, friendly and professional. He took measurements and explained the Daikin product to my husband and myself. He was very knowledgeable on the subject. He was very easy to talk to and answered all of our questions. We were very satisfied with his service and knowledge.
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By JESSICA & STEVE A. on 08/03/15
Really fast service. On one of the first really hot days of the summer our AC went down. Thought there would be no way we'd get someone out. You guys had someone out that day and had us running cool again.
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