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By Andy G. on 01/28/19
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for inst...
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They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for installation. In the meantime they gave us space heaters to keep us comfortable.The service pros drove out in blizzard conditions to install our new furnace, explained the thermostat and left everything clean. They were professional and polite. Thank you!.
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By Debra S. on 01/27/19
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By Debra S. on 01/27/19
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By Debra S. on 01/27/19
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By Kyle G. on 01/25/19
Eugene was very knowledgeable. Showed me everything he was doing and was able to explain everything.

By Keith G. on 01/24/19
Ben did an excellent job and explained future maintenance that may be needed at a later date.

By TOM H. on 01/23/19
Great people to work with.

By Adam S. on 01/22/19
Nice quick and efficient. Was nice to not park my wife in.

By Jackie G. on 01/21/19
I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a ver...
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I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a very hard working guy and very personable. He installed my boiler a couple of years back and now with Richie, my air handler. These guys just don't quit until the job is done! Van's is very fortunate to have all these men on their team! I highly recommend this company!
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By Kim S. on 01/18/19
Very polite, easy to talk to, did his job very professionally

By Elizabeth H. on 01/18/19
Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day wen...
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Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day went smoothly. I was very happy with their work. The city inspector also felt it was a very good job! Great work guys!
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By Richard e F. on 01/16/19
i have to say i am very pleased with Mathew C he not only did a great job he was also super friendly means a lot to me when i can talk to the service person sure hope to have him again it was a pleasure thanks Mathew C

By Terry D. on 01/15/19
Excellent Service

By Terri S. on 01/12/19
Eugene. and Patrick were very professional. They explained everything to me and had a lot of patience for all my questions! Thank you Eugene and Patrick

By Deana T. on 01/11/19
The technician (Nuegi) who came was knowledgeable and very friendly. When our furnace manufacturer didn't return his call, he continued troubleshooting until he was able to resolve the problem on his own. I would definitely recommend Van's, and specifically Nuegi, ...
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The technician (Nuegi) who came was knowledgeable and very friendly. When our furnace manufacturer didn't return his call, he continued troubleshooting until he was able to resolve the problem on his own. I would definitely recommend Van's, and specifically Nuegi, to friends and family!
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By Thomas K. on 01/11/19
opened the door and the guys did everything on their own they new where everything went or was

By Warren B. on 01/10/19
Bailey D. called before coming and offered me an earlier time because there’d been a cancellation. That worked very well for me. He was personable and professional. He explained how everything looked fine, including the carbon monoxide level. Would highly rec...
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Bailey D. called before coming and offered me an earlier time because there’d been a cancellation. That worked very well for me. He was personable and professional. He explained how everything looked fine, including the carbon monoxide level. Would highly recommend Van ‘s One Hour. We’ve been with them since building our home 28 years ago
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By Donna & Steve P. on 01/08/19
Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowle...
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Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowledgeable of options. He told us we really didn't need the expensive system with zone heating and humidifier features that I thought we needed. Instead he suggested adding cold air returns which made a big difference in our lower level. We liked that Van's offered a hero's service package for military veterans. That swayed ur decision to go with Van's. It is a benefit well worth checking into if you are a veteran. We hadn't even heard back from the 2nd company yet for a quote so we cancelled the request. The installation went quickly and the men assigned the job were friendly and professional. They worked straight through the day without even a lunch break to get the job done as quick as possible. They gave us patient instuctions on the new thermostat. A quality product and high quality service.
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By Tom K. on 01/08/19
Jason and rich did a great job. The install went very smooth and they had the system up and running with no problems.

By ALLAN C. on 01/06/19
Very pleased with Aaron. He was very meticulous in checking our furnace. I would rate him a 10. Thank you. Allan
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CALL TO SCHEDULE
920-336-2816

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Jake G
Customer Service Rep.
1 Year
Rating:
(20 total reviews)
Matthew P
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
920-336-2816
Nick T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
115 total reviews
In his personal time Nick enjoys spending time with his sons, playing ice hockey, and grilling out. Nick also likes genealogy, photography, and announcing for the Algoma Guins baseball team. Nick lives in the Kewaunee area with his wife and 2 sons.
By Joanne on 08/10/16
Thank you for taking care of our a/c and heating needs so quickly. Staff was very knowledgeable and very professional. We will be using them again.

By Juli C. on 08/08/16
Excellent service, everything was explained, they were really friendly, nice and kept the house clean. Really happy with my new air conditioner. Thanks.

By Dale S. on 07/13/16
Nick T***** was curtious and professional in lining us up with a new furnace. I would recommend Nick very highly.

By Carol H. on 07/01/16
I am very happy with Van's. I replace my 21 year old furnace and air conditioner. Rob and Nick both came out and explained different options and units that were available , Eugene, Shane and Jason did all the work and were very nice even with all the challenges. Thank you

By Ronald B. on 06/14/16
Nick was extremely helpful in explaining all the facets of the Air Conditioner and which one would be suited for my situation. He was very polite and knowledgeable of his products. Thank You

By Lincoln W. on 06/12/16
We are extremely pleased with Van's recent replacement of our AC system. It failed on a Friday, coming into a very warm weekend. Brian ran a very thorough, transparent diagnostic on the system and found a failed compressor. Two additional Van's resources confirmed ...
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We are extremely pleased with Van's recent replacement of our AC system. It failed on a Friday, coming into a very warm weekend. Brian ran a very thorough, transparent diagnostic on the system and found a failed compressor. Two additional Van's resources confirmed his compressor diagnosis, which I had already assumed, given the sound the system was making. Given our old unit's age and R22 refrigerant, repair was nearly as expensive as replacement, so we needed a new system on a Friday afternoon. Nick stopped out, did a very thorough engineering study of our home, provided capacity requirements, and offered replacement options. We chose our new system, and, then, to our amazement, Eugene and Ryan, starting at around 5pm, ripped out our old system, and had the new one up and running by 10pm. Brilliant, highly professional work!! Van's is the only company that has worked on any of our HVAC stuff for 21 years, and this is why. Again, we are very pleased with our new system, and the entire experience working with Van's team.
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By Kevin O. on 06/05/16
Everything from service of the problem from Rob, to finding a new system with Nick, to the excellent install from Jason and Bill, I would reccomend Van's to anyone. Very friendly and curtious to accommodate me and my young children through the whole process. Great experience.

By Mike H. on 06/02/16
My wife and I called Van's to service the HVAC systems in our new home and so far they've been great. Always on time with the appointments, and calls or emails coming before the visit so you know who will show up and when. Everyone we've worked with has been profes...
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My wife and I called Van's to service the HVAC systems in our new home and so far they've been great. Always on time with the appointments, and calls or emails coming before the visit so you know who will show up and when. Everyone we've worked with has been professional, thorough, never rushed, and always made sure we understood everything. Cheyne and Rob quickly identified issues and gave us a variety of options for repairs and other enhancements, and we didn't have to wait to get that work done. Everything we've needed to this point, aside from a new AC, has been done on the spot. Nick stopped by today to size up our house for the AC and to talk about financing. It's not ideally what we'd be spending our money on, but at least I feel comfortable about the direction we're taking. Being a new homeowner it's nice to have someone like this supporting you. Thanks guys!
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By Fred & Barbara T. on 05/31/16
Nick came out at the time he said even though there was a mess on the freeway traveling here from Sheboygan which is 50 minutes away. Nick spent several hours with us describing what Van's would do, and more importantly why. His calculations were spot on to those d...
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Nick came out at the time he said even though there was a mess on the freeway traveling here from Sheboygan which is 50 minutes away. Nick spent several hours with us describing what Van's would do, and more importantly why. His calculations were spot on to those done by my daughter who has a masters degree in the subject.
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By Sally S. on 05/11/16
My furnace was not working. I called Van's because they were close by. Kurtis came and checked over my furnace. He showed me where there were cracks. Then Nick T. Came over within 1/2 hr to explain my options. It was easy to understand. He set me up with fina...
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My furnace was not working. I called Van's because they were close by. Kurtis came and checked over my furnace. He showed me where there were cracks. Then Nick T. Came over within 1/2 hr to explain my options. It was easy to understand. He set me up with financing that I could afford. The next day Eugene D. And Shane V. Came over, took out the old furnace and installed the new one. Everyone was friendly, polite and explained things along the way. The basement was clean when they left. I would recommend using Van's.
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By Leon J. on 05/09/16
My wife and I were very pleased with the service provided to us by Nick. He took plenty of time to explain the different types of furnaces to us and helped us choose the furnace best suited to our house and needs. He was very knowledgeable and a pleasure to work ...
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My wife and I were very pleased with the service provided to us by Nick. He took plenty of time to explain the different types of furnaces to us and helped us choose the furnace best suited to our house and needs. He was very knowledgeable and a pleasure to work with. Nick T. is a great asset and representative of Van's One Hour.
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By Leon J. on 05/07/16
The service we received from your employee Nick T. was outstanding! He took enough time to explain the different furnaces and their functions so we could make an informed choice on the correct furnace for our home. Excellent employee. PS: This is the 3rd furnace we...
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The service we received from your employee Nick T. was outstanding! He took enough time to explain the different furnaces and their functions so we could make an informed choice on the correct furnace for our home. Excellent employee. PS: This is the 3rd furnace we have purchased from Van's One Hour
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By Mark & J. on 04/27/16
We've always had a positive experience working with Van's. We recently needed an estimate on a new furnace so we could decide whether to either fix our current furnace or purchase a new one. Nick T. was the Home Comfort Advisor we worked with to determine the best ...
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We've always had a positive experience working with Van's. We recently needed an estimate on a new furnace so we could decide whether to either fix our current furnace or purchase a new one. Nick T. was the Home Comfort Advisor we worked with to determine the best option for our home and our budget. He was extremely knowledgeable and professional, and went above and beyond to provide us with all the information we needed to make an informed decision. We truly appreciate the amount of time he spent with us, as well as the fact that he did not try to push making a sale, even though that would have been the most advantageous outcome for himself. We truly appreciate how forthcoming he was with all the facts regarding our current furnace, even if it meant he knew he might not make a sale on a new furnace. Thank you, Nick, for your honesty and professionalism, and for helping this decision-making process go smoothly for us.
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By Deb & Larry R. on 04/27/16
Nick was on time and friendly. He is very knowledgeable and took the time to explain details and options. His 4-grid chart to compare choices was an excellent visual. His TI calculator is a great companion, too.

By jamie f. on 04/23/16
I think he explained everything with great detail and told me all my options that I had before I went ahead and bought a new unit.

By Leon J. on 04/14/16
Everyone from the 1st person we saw, Kurtis who came to do our regular 6 month check up and told us of the problems we had with the furnace, to Nick T. who came over to explain and help us decide which type of furnace would best fit our needs to the installers of t...
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Everyone from the 1st person we saw, Kurtis who came to do our regular 6 month check up and told us of the problems we had with the furnace, to Nick T. who came over to explain and help us decide which type of furnace would best fit our needs to the installers of the furnace Shane & Jason, the experience could not have been better! All of the above mentioned people were friendly, professional and explained everything they were doing. We have been dealing with Van's One Hour Heating & Air Conditioning for years and would never go any where else. Their customer service is outstanding.
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By Leon & Val J. on 04/14/16
The team of Michelle M. and Nick T. could not have been better. Nick came to our house and spent a good deal of time explaining the different types of furnaces and helped us decide which would be best for our home. Our experience working with Nick T. was just great!

By Ted h. on 03/16/16
Nick was excellent. He was very resourceful and answered all my questions and explained things for me. Great guy!

By Tony B. on 03/13/16
They were very professional, and personal. They helped me through the process of selecting a new furnace and explained the different options in such a way that I could easily understand. I felt confident in leaving them in my home alone as I had to be at work while...
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They were very professional, and personal. They helped me through the process of selecting a new furnace and explained the different options in such a way that I could easily understand. I felt confident in leaving them in my home alone as I had to be at work while they were doing the install.
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By Don K. on 03/04/16
Worked withNick,Brian and Eugene And they very helpful and real good work.
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