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By john j. on 03/06/19
Matt spent time finding the problem and made the necessary corrections. He then checked the warranty and found all was covered. No Charge Furnace works great Thanks Matt

By Randy & Darlene M. on 03/03/19
Jason P from Van's One Hour Heating did excellent repair on our boiler and is an excellent craftsman for furnace repair. Friendly and knowledgeable.

By LEON R. on 03/01/19
Benjamin was courteous, efficient, and serviced the furnace thoroughly, explaining what he was doing and ensuring that previous malfunction issues with the humidifier were resolved so that it could be fully operational once again.

By Richard & Lorna R. on 03/01/19
Crew worked quickly and professionally to install a new furnace. Crew leader made sure we understood all operating procedures before leaving. Clean-up completely afterward.

By ron k. on 02/27/19
Great job done & in a timely fashion. The guys gave my wife a lot of good tips.

By Randy & Connie C. on 02/27/19
Matt C. from Van's One Hour Heating & Air serviced my furnace with a tuneup and safety inspection on 2/26/2019. He was very knowledgeable and helpful when questions were asked. He was very pleasant, and respectful and personable. Van's have a very good employee!

By Pat L. on 02/26/19
Had my bi annual furnace check up by Dann and Trainee. Always on time and great skills.

By Richard & Lorna R. on 02/26/19
Steve was our sales person today. He was friendly, informative and honest in bringing the most value to our furnace and A/C upgrades. He took the time and effort to accurately size the new equipment and to discuss the pros and cons of various options. The sales exp...
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Steve was our sales person today. He was friendly, informative and honest in bringing the most value to our furnace and A/C upgrades. He took the time and effort to accurately size the new equipment and to discuss the pros and cons of various options. The sales experience was as enjoyable as could be expected.
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By Adebukoy A. on 02/24/19
5 star

By RON C. on 02/24/19
Great!

By Kyle & Vicki S. on 02/22/19
I was very pleased with my furnace tech Patrick C and also Michelle Morgan foe another fantastic maintenance job on my furnace, I would recommend Vans ONE HOUR HEATING AND COOLING HIGHLY! Vicki Sjoholm

By Vicki S. on 02/21/19
I was once again very pleased with the professionalism we always get from Vans One Hour, Thank you Michelle Morgan and Patrick! I would recommend Vans in a heartbeat!

By Vicki S. on 02/21/19
I was once again very pleased with the crew from Vans One Hour for my maintenance on my furnace, Thank you Michelle Morgan and furnace Tech Patrick

By ARTHUR H. on 02/20/19
Professional and informative

By Kathy R. on 02/20/19
Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips...
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Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips to the shop to “make tin” for custom-fitting ductwork), cleanliness, and attention to detail. If a furnace can be beautiful, I now own a beautiful furnace. The service rep Chris, who came on Sunday, was also terrific. When he realized my old furnace would require expensive and potentially unreliable repairs, he fully informed me of my options, and despite another customer frantically calling him, he took time with me to make sure I understood everything. Chris arranged to have a sales rep come that day. Then Steve arrived (on Sunday, remember) showing no displeasure at having his weekend plans disrupted. Steve is also a great representative of Van’s. He thoroughly explained the options and pricing. I never felt pressured or confused. Everything he promised happened the next day. Van’s is a great company!
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By Lee B. on 02/19/19
I have been using Van's for over ten years and am very satisfied with their service.

By Nancy P. on 02/18/19
Review for Richard S. (Richie).. don't have accounts to submit review... He did an excellent job.. Great explanations and I will need follow up tomorrow in refernce to paperwork.

By Judy C. on 02/17/19
4 stars. Great job recommend

By RON C. on 02/17/19
4 stars. Great job recommend

By Chris C. on 02/16/19
Matthew was so professional, kind and trustworthy.
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920-336-2816

Select any employee to see all their reviews.

Eli L
Rating:
(8 total reviews)
Aaron X
Rating:
(4 total reviews)
Paul L
Rating:
(1 total review)
Nuegi T
Rating:
(40 total reviews)
Jake G
Customer Service Rep.
1 Year
Rating:
(20 total reviews)
Matthew P
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
115 total reviews
In his personal time Nick enjoys spending time with his sons, playing ice hockey, and grilling out. Nick also likes genealogy, photography, and announcing for the Algoma Guins baseball team. Nick lives in the Kewaunee area with his wife and 2 sons.
By Sharley C. on 11/02/17
Nick did a thorough, great job at providing me information on furnaces and air conditioners. He spent alot of time and even showed me where improvements were needed and why. He was knowledgable in every aspect and I would highly recommend him to anyone looking into...
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Nick did a thorough, great job at providing me information on furnaces and air conditioners. He spent alot of time and even showed me where improvements were needed and why. He was knowledgable in every aspect and I would highly recommend him to anyone looking into putting a new furnace/air conditioner in their home.
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By Eunice M. on 10/08/17
The team was very professional and answered all of the questions we had about the equipment. Rob was very informative with the equipment and how the system worked. Nick did a good job of doing the house analysis of what we needed for our home

By Steve R. on 10/07/17
I've had a few estimates now for replacing A/C, furnace and doing whole home air purification and dehumidifying. Nick took the time to plan out the perfect game plan in terms of the size of my house and what made the most sense. He didn't push for the most expensiv...
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I've had a few estimates now for replacing A/C, furnace and doing whole home air purification and dehumidifying. Nick took the time to plan out the perfect game plan in terms of the size of my house and what made the most sense. He didn't push for the most expensive units because he listened to what my concerns were and he developed a plan that works best for me. Also, he's doesn't take a "close the sale on day one" approach. I'm in sales as well and hate pushy nonsense. In this day and age with all the competition out there, that method is simply antiquated.
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By Robert & Carol G. on 08/01/17
Excellent sales person. Very helpfull. Bob

By Andrea S. on 07/31/17
Is there anything worse than standing barefoot in front of that vent by your kitchen sink with your hands in hot dishwater in 90 degree weather and not having the refreshing nip of AC coming out of that vent by your toes? Answer: YES... but only if you are in 100...
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Is there anything worse than standing barefoot in front of that vent by your kitchen sink with your hands in hot dishwater in 90 degree weather and not having the refreshing nip of AC coming out of that vent by your toes? Answer: YES... but only if you are in 100 degree weather. My 25 year old AC unit (came with the house when I bought it) finally gave up the ghost on Sunday and first thing Monday morning Van's Heating and Air Condition had a service tech out to my house to confirm the dreaded prognosis: "You are out of refrigerant" (aka magical stuff that makes the air cold). Technical sidebar: The diagnostics run on unit and in home verify these findings which were shared by technician with 100% transparency. Where did it go? I will probably never know and I have to somehow find a way to live with that. I can either purchase more refrigerant which costs more than gold stored at Fort Knox and get additional non-quality time with my old AC unit or buy a newer younger shinier model. Within hours of the diagnosis, a Comfort Care advisor, Nick Titel, came to my house, assessed my entire HVAC system and my situation. He offered multiple price points, clearly explained the cost differences and didn't pressure me into a decision. After price comparisons, and research on reviews, I decided to purchase a new system with Van's. RIP old AC Unit.
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By Andrea S. on 07/31/17
Is there anything worse than standing barefoot in front of that vent by your kitchen sink with your hands in hot dishwater in 90 degree weather and not having the refreshing nip of AC coming out of that vent by your toes? Answer: YES... but only if you are in 100...
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Is there anything worse than standing barefoot in front of that vent by your kitchen sink with your hands in hot dishwater in 90 degree weather and not having the refreshing nip of AC coming out of that vent by your toes? Answer: YES... but only if you are in 100 degree weather. My 25 year old AC unit (came with the house when I bought it) finally gave up the ghost on Sunday and first thing Monday morning Van's Heating and Air Condition had a service tech out to my house to confirm the dreaded prognosis: “You are out of refrigerant” (aka magical stuff that makes the air cold). Technical sidebar: The diagnostics run on unit and in home verify these findings which were shared by technician with 100% transparency. Where did it go? I will probably never know and I have to somehow find a way to live with that. I can either purchase more refrigerant which costs more than gold stored at Fort Knox and get additional non-quality time with my old AC unit or buy a newer younger shinier model. Within hours of the diagnosis, a Comfort Care advisor, Nick Titel, came to my house, assessed my entire HVAC system and my situation. He offered multiple price points, clearly explained the cost differences and didn’t pressure me into a decision. After price comparisons, and research on reviews, I decided to purchase a new system with Van’s. RIP old AC Unit.
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By Barb H. on 07/11/17
Nick T, Did awesome job with Bid. He explained everything. I feel confident in Vans Service

By Jeff B. on 07/01/17
Nick T. came out and explained all of the possible scenarios that are available in today's systems. Wow. Very knowledgeable!! Repairs after storm damage can be daunting. Nick provided many options for us to choose from. Most importantly, he came in with a level of ...
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Nick T. came out and explained all of the possible scenarios that are available in today's systems. Wow. Very knowledgeable!! Repairs after storm damage can be daunting. Nick provided many options for us to choose from. Most importantly, he came in with a level of compassion that put us at ease. Thanks Nick
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By Dawn T. on 06/20/17
(no comment)

By kathy b. on 06/05/17
Nick was so nice and very easy to talk to, he understood our financial situation and really worked with me to find a way to afford to replace my central air conditioner! He measured my house and explained his product offerings and my solutions. I would highly reco...
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Nick was so nice and very easy to talk to, he understood our financial situation and really worked with me to find a way to afford to replace my central air conditioner! He measured my house and explained his product offerings and my solutions. I would highly recommend Van's One Hour Heating to everyone and ask for Nick!
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By Gary D. on 06/01/17
Nick was great. All information was easy to understand and well presented. I have been a customer of Vans for 15 yrs. AC, Furnace and water heater. They are the very best, hands down

By Chris D. on 05/30/17
Very thorough and informative.

By Wayne & Debra U. on 05/22/17
Great job all around.

By chuck a. on 04/01/17
Nick came out to the house to assess the house to determine if there was as negative pressure. Over two visits he took three air samples. The results were informative and helped in assessing the problem we were having. His knowledge and ability to communicate effec...
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Nick came out to the house to assess the house to determine if there was as negative pressure. Over two visits he took three air samples. The results were informative and helped in assessing the problem we were having. His knowledge and ability to communicate effectively makes him one of the best members of the Van's team. I rate him a 10
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By Jeff L. on 03/26/17
Jason and James did an outstanding job installing our new furnace and cleaning the duct work. Jason explained everything they were doing each step of the way. Jason and James were very courteous and thoughtful. They cleaned up the area better than when they arrived...
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Jason and James did an outstanding job installing our new furnace and cleaning the duct work. Jason explained everything they were doing each step of the way. Jason and James were very courteous and thoughtful. They cleaned up the area better than when they arrived. Jason and James will be back to seal the duct work. I sure there won't be any issues when they come back. Thank you!!!
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By Gary & Carol M. on 02/02/17
I had Nick T come this morning to see about installing a new furnace and adding air conditioning Nick was very informed and checked the house and present furnace He explained the furnace parts and materials and the air conditioning unit we would need he wasn't "sel...
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I had Nick T come this morning to see about installing a new furnace and adding air conditioning Nick was very informed and checked the house and present furnace He explained the furnace parts and materials and the air conditioning unit we would need he wasn't "selling" just showing us what was available left the info with us and we wanted to talk it over Gary was very impressed with the materials used to make it for me the customer service meant a lot it is all made in the U S A called Nick T back later this afternoon and accepted the deal
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By Joe V. on 01/15/17
Service techs were great and his overall experience starting with a no heat, to estimate and furnace replacement were very good.

By Steve D. on 12/31/16
Woke up New Years Eve. Furnace was out. Called Van's and received a service call within one hour. Needed a new furnace. They installed it that day. Customer service was very good. They explained everything and were very professional in their workmanship. Steve in De Pere.

By Mark V. on 12/21/16
Jason P. was very professional and friendly when installing our furnace. I really appreciate Van's policy of wearing "Hospital footies" when entering the house so that they didn't track melted snow throughout my home.

By Rebecca A. on 08/23/16
Company great to work with. Nick T, was great to work with. He was sales person that came out to write estimate for furnace/ac. He was able to work well with my husband who has a very sarcastic personality. Nick seemed to fit right in with him. My husband was...
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Company great to work with. Nick T, was great to work with. He was sales person that came out to write estimate for furnace/ac. He was able to work well with my husband who has a very sarcastic personality. Nick seemed to fit right in with him. My husband was a contractor so he understands the ins and outs a lot when it comes to sales people and trying to sell something. Nick, was not the typical sales person. He listened to everything we had to say and wasn't pushy. He was able to work with us on pretty much everything. He also wasn't trying to rush us or try to get us to purchase something we didn't need. I would recommend Van's, and would recommend Nick T any time. I know I won't go with anyone else. I also have to say Michelle M was willing to help me outside her business hours with questions and am always happy with the service provided. Can't wait to get my furnace and new A/C. They were able to get me financing and get me a new furnace with in matter of a couple days. Which I believe only reason it was a couple days because my husband has to move some things around and tear down a wall cause we are moving the location of our furnace. Again. Can't say anything bad so far, and I'm sure the installers will be just as awesome to work with.
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