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By Bonnie - Wayne B. on 12/13/18
Van's One Hour Green Bay Response was great, Tech Eugene was polite and professional in his review of the new system operations. We had not understood how it worked very well. Our concerns were explained and we are very happy. We were not charged due to the mix ...
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Van's One Hour Green Bay Response was great, Tech Eugene was polite and professional in his review of the new system operations. We had not understood how it worked very well. Our concerns were explained and we are very happy. We were not charged due to the mix up in understandings. We have been customers of Van's for more than 16 yrs. and found them to be a great company to deal with. The Baileys
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By Linda s. on 12/13/18
Chris was very professional. He was thourough, friendly and pleasant. He described what he was doing and how long it would take. He let me know the furnace fan was starting to build up with (stuff). He stated it would cost me about 150$. He also said it could wait ...
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Chris was very professional. He was thourough, friendly and pleasant. He described what he was doing and how long it would take. He let me know the furnace fan was starting to build up with (stuff). He stated it would cost me about 150$. He also said it could wait but he just wanted to make me aware. The furnace is 11 years old. I have a contract with Van’s One Hour. I have had it now for almost 5 years. I am very happy with there service. They keep my old furnace running smoothly. Thanks Van’s!
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By Kim B. on 12/11/18
not really much to say..

By Joan & Denver J. on 12/10/18
Van's technicians are always highly professional, efficient, and knowledgeable. Bailey does a great job and is friendly and personable. Van's clearly hires and trains very well! They are a cut above the rest!

By Jessica m. on 12/10/18
We had a Water coming from our furnace. Bailey Came to our house checked it out and repaired a leak from the Collector box. Did a great job. Thanks

By Robert S. on 12/08/18
The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were profes...
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The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were professional & courteous all the way through. Jason P & Richie were the best!
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By Kim & Mary P. on 12/07/18
Had Questions regarding our heating system and it's ability to be of the highest efficacy. Service Pro Patrick C. was extremely helpful in explaining a past service recommendation and why it was suggested. When the system was reviewed through it's full operation ...
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Had Questions regarding our heating system and it's ability to be of the highest efficacy. Service Pro Patrick C. was extremely helpful in explaining a past service recommendation and why it was suggested. When the system was reviewed through it's full operation it was found capable.
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By Mike A. on 12/07/18
(no comment)

By Kathy K. on 12/06/18
Friendly and efficient.

By Gerald & Jean K. on 12/06/18
Very professional young man. Did an outstanding job.

By Ed & Karen T. on 12/05/18
Absolutely the finest service people we have ever had at our home.

By Daniel & Maryanne D. on 12/04/18
Matt was very thorough, courteous, and knowledgeable. He went the second mile to try to determine the cause of the problem we are experiencing, and arranged for us to be contacted by Van's management to further explore the issue and how to remedy it. We very much ...
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Matt was very thorough, courteous, and knowledgeable. He went the second mile to try to determine the cause of the problem we are experiencing, and arranged for us to be contacted by Van's management to further explore the issue and how to remedy it. We very much appreciated Matt's concern for us and his determination to find a solution.
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By Catherine & Michael K. on 12/04/18
All the service reps go above and beyond. They are always informative and make any issue easy to understand. I highly recommend Vans to everyone.

By Tina P. on 12/03/18
Nuegi was very kowledgable and professional. He was friendly to us and our young grandchildren but yet very focused on completing his work in a thorough and timely manner. We were very pleased with his service and clear explanations of his assessment and recommenda...
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Nuegi was very kowledgable and professional. He was friendly to us and our young grandchildren but yet very focused on completing his work in a thorough and timely manner. We were very pleased with his service and clear explanations of his assessment and recommendations. Thank you Nuegi.
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By Glenn G. on 12/02/18
Patrick our service person was great, explained everything he was doing and and what it would cost before any work was done. He was very polite and answered all of our questions. You could tell he really enjoyed his job. We will always request Patrick to service ...
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Patrick our service person was great, explained everything he was doing and and what it would cost before any work was done. He was very polite and answered all of our questions. You could tell he really enjoyed his job. We will always request Patrick to service our furnace and air conditioner.
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By Don T. on 11/30/18
Patrick is a FINE representative for Van's One Hour Htg. He not only does the task at hand professionally, neatly, quickly and courteously, but he analyzes what the homeowner might need to improve his heating and cooling systems and offers reasonable and sensible ...
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Patrick is a FINE representative for Van's One Hour Htg. He not only does the task at hand professionally, neatly, quickly and courteously, but he analyzes what the homeowner might need to improve his heating and cooling systems and offers reasonable and sensible explanations on what might be the best of various ways to go and then lets it up to the homeowner with absolutely no pressure to do anything. We feel blessed to have him.
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By Bruce B. on 11/30/18
Good

By Therese B. on 11/29/18
Nick was so so helpful! He was very professional yet friendly, realistic, and empathic to my situation. You could easily recognize his knowledge of the business and its components! He presented a plan was individualized and affordable! Thanks Nick!

By KATHY D. on 11/29/18
Very thorough. Explained what was done and made suggestions for more efficiency.

By Damon & Barbara S. on 11/29/18
Very thorough. Explained what was done and made suggestions for more efficiency.
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* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
215 total reviews
In his personal time Jason enjoys spending time with his wife, 4 children, and 2 cats. Jason also loves to go fishing and lives in the Abrams area.
By carol k. on 10/25/16
the installers were great, they cleaned up everything very well, she is very happy with the work they did, both guys were very pleasant. Explained everything very well, tremendous personality from both of the guys. 10 out of 10. She liked them so much that she re...
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the installers were great, they cleaned up everything very well, she is very happy with the work they did, both guys were very pleasant. Explained everything very well, tremendous personality from both of the guys. 10 out of 10. She liked them so much that she requested both of them to come back for her next checkup.
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By Richard & Lorna R. on 10/23/16
Crew worked quickly and professionally to install a new furnace. Crew leader made sure we understood all operating procedures before leaving. Clean-up completely afterward.

By SARA A. on 10/13/16
More than pleased with everyone involved in the sales and installation of new furnace.

By Carrier van v. on 10/12/16
Went above and beyond. Great service again. Thank you

By elizabeth f. on 10/11/16
After receiving news I have been dreading that I needed to replace my furnace, I had exceptional service. From the beginning of just making the appointment, Van's was the only company to call me the same day which was a weekend to let me know they had received my c...
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After receiving news I have been dreading that I needed to replace my furnace, I had exceptional service. From the beginning of just making the appointment, Van's was the only company to call me the same day which was a weekend to let me know they had received my call and to make an appointment during the week which I asked for. The repair guy (Dan) gave me his honest opinion that the parts which maybe hard to find for my very old furnace that a new furnace is needed for the upcoming year. Even though it wasn't what i wanted to hear he was very polite and honest and in good spirits. Steve had came over to help with financing and he was amazing going through all the options as far as furnaces go all of the components and what would be the best option for my situation. He answered all of my questions if not more! The installers Jason and Caden were so polite introduced themselves right away, stayed focused, on task. Jason went through the furnace itself to explain everything that I needed to know as to replacing my filter to any little easy fixes if certain things were to happen. He also went through the thermostat and how to work it and set up my WI-FI. This being my first time having to ever call a heating and cooling company I was astonished of every step was taking with ease and with it being a stressful thing as a home owner to go through i was honestly taken care the best way i could have and wouldn't ask it any other way.
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By L H. on 10/05/16
Jason & Caden did and excellent job.

By Lee H. on 10/05/16
Jason and Caden did an excellent Job. Were very courteous and helpful. Took time to explain the project. We are very pleased with their efforts.

By Mary K. on 10/01/16
(no comment)

By Dick L. on 09/24/16
Installed new furnace in 4 1/2 hours the guys did great work. Happy Camper.

By Dan S. on 09/19/16
Really good job, answered all of their questions and explained everything very well. He did a great job!

By Warren & Rosalie P. on 08/02/16
Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers fo...
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Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers for over 30 years. Keep up the great work and thank you
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By Warren & Rosalie P. on 07/27/16
Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers fo...
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Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers for over 30 years. Keep up the great work and thank you
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By Norb Z. on 07/21/16
Jason did a fabulous job on installation and on explaining what was what and making the job look very professional.I am very satisfied with his quality 5 stars

By Tom C. on 07/15/16
Van's installed a new Goodman Air Conditioner for us. The installers (Jason and Eugene D) did a great job on the installation. Very neat work. Throughout the installation the service pros kept us well informed and answered all our questions. The walk through (by Ni...
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Van's installed a new Goodman Air Conditioner for us. The installers (Jason and Eugene D) did a great job on the installation. Very neat work. Throughout the installation the service pros kept us well informed and answered all our questions. The walk through (by Nick T) on the estimate was very thorough and priced well. We were very pleased with choosing Van's One Hour Heating and Air Conditioning.
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By Norb Z. on 07/14/16
this is to let you know both guys were awesome!!!

By John B. on 07/13/16
New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very profes...
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New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very professional and knowledgeable. From service and installation, to removal and clean up of old furnace, AC unit, old water heater and dehumidifier as well. Your expertise was well appreciated. Thank you Van's One Hour Heating and Cooling!
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By John B. on 07/13/16
New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very profes...
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New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very professional and knowledgeable. From service and installation, to removal and clean up of old furnace, AC unit, old water heater and dehumidifier as well. Your expertise was well appreciated. Thank you Van's One Hour Heating and Cooling!
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By John B. on 07/13/16
New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very profes...
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New Daikin furnace and central air conditioning unit installed and ductwork cleaned out on 7-12-16. Couldn't be happier especially with the upcoming weather forecast. Everyone from start to finish (Dann H., Steve M., Jason P., Eugene D. and Dan G.) were very professional and knowledgeable. From service and installation, to removal and clean up of old furnace, AC unit, old water heater and dehumidifier as well. Your expertise was well appreciated. Thank you Van's One Hour Heating and Cooling!
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By Carol H. on 07/01/16
I am very happy with Van's. I replace my 21 year old furnace and air conditioner. Rob and Nick both came out and explained different options and units that were available , Eugene, Shane and Jason did all the work and were very nice even with all the challenges. Thank you

By Nancy S. on 06/23/16
We are very happy with the service we received from Van's One Hour! Jason and Bill were at our house all day installing a new air conditioning unit, cleaning up any mess, and patiently showing us how to operate the system, including setting up the wi-fi connection ...
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We are very happy with the service we received from Van's One Hour! Jason and Bill were at our house all day installing a new air conditioning unit, cleaning up any mess, and patiently showing us how to operate the system, including setting up the wi-fi connection to allow us to manage the system through our phones. Jason was pleasant, even with 3 dogs underfoot! The price for all of this was very good. We definitely recommend Jason, Bill and Van's One Hour!
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