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By Richard & Lorna R. on 03/01/19
Crew worked quickly and professionally to install a new furnace. Crew leader made sure we understood all operating procedures before leaving. Clean-up completely afterward.

By ron k. on 02/27/19
Great job done & in a timely fashion. The guys gave my wife a lot of good tips.

By Randy & Connie C. on 02/27/19
Matt C. from Van's One Hour Heating & Air serviced my furnace with a tuneup and safety inspection on 2/26/2019. He was very knowledgeable and helpful when questions were asked. He was very pleasant, and respectful and personable. Van's have a very good employee!

By Pat L. on 02/26/19
Had my bi annual furnace check up by Dann and Trainee. Always on time and great skills.

By Richard & Lorna R. on 02/26/19
Steve was our sales person today. He was friendly, informative and honest in bringing the most value to our furnace and A/C upgrades. He took the time and effort to accurately size the new equipment and to discuss the pros and cons of various options. The sales exp...
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Steve was our sales person today. He was friendly, informative and honest in bringing the most value to our furnace and A/C upgrades. He took the time and effort to accurately size the new equipment and to discuss the pros and cons of various options. The sales experience was as enjoyable as could be expected.
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By Adebukoy A. on 02/24/19
5 star

By RON C. on 02/24/19
Great!

By Kyle & Vicki S. on 02/22/19
I was very pleased with my furnace tech Patrick C and also Michelle Morgan foe another fantastic maintenance job on my furnace, I would recommend Vans ONE HOUR HEATING AND COOLING HIGHLY! Vicki Sjoholm

By Vicki S. on 02/21/19
I was once again very pleased with the professionalism we always get from Vans One Hour, Thank you Michelle Morgan and Patrick! I would recommend Vans in a heartbeat!

By Vicki S. on 02/21/19
I was once again very pleased with the crew from Vans One Hour for my maintenance on my furnace, Thank you Michelle Morgan and furnace Tech Patrick

By ARTHUR H. on 02/20/19
Professional and informative

By Kathy R. on 02/20/19
Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips...
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Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips to the shop to “make tin” for custom-fitting ductwork), cleanliness, and attention to detail. If a furnace can be beautiful, I now own a beautiful furnace. The service rep Chris, who came on Sunday, was also terrific. When he realized my old furnace would require expensive and potentially unreliable repairs, he fully informed me of my options, and despite another customer frantically calling him, he took time with me to make sure I understood everything. Chris arranged to have a sales rep come that day. Then Steve arrived (on Sunday, remember) showing no displeasure at having his weekend plans disrupted. Steve is also a great representative of Van’s. He thoroughly explained the options and pricing. I never felt pressured or confused. Everything he promised happened the next day. Van’s is a great company!
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By Lee B. on 02/19/19
I have been using Van's for over ten years and am very satisfied with their service.

By Nancy P. on 02/18/19
Review for Richard S. (Richie).. don't have accounts to submit review... He did an excellent job.. Great explanations and I will need follow up tomorrow in refernce to paperwork.

By Judy C. on 02/17/19
4 stars. Great job recommend

By RON C. on 02/17/19
4 stars. Great job recommend

By Chris C. on 02/16/19
Matthew was so professional, kind and trustworthy.

By Pat & Sue M. on 02/16/19
Great job

By Edward A. on 02/15/19
Nuegi was our service rep today, and he was extremely friendly and informative. We are extremely pleased with Van's, and have used no other service for many years. They are our first and only choice, and we have recommended them to others.

By Roger & Judy P. on 02/15/19
We had excellent service with this company and it's employees. Very prompt, professional, and courteous service and would highly recommend them!
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CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Cheyne H
Customer Service Rep.
12 Years
Rating:
(101 total reviews)
Patrick C
Rating:
(63 total reviews)
Steve M
5 Years
Rating:
(49 total reviews)
Bailey D
Rating:
(45 total reviews)
Chris H
10 Years
Rating:
(43 total reviews)
Matthew C
Rating:
(16 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
206 total reviews
In his personal time Jason enjoys spending time with his wife, 4 children, and 2 cats. Jason also loves to go fishing and lives in the Abrams area.
By Tom R. on 12/17/18
I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great kno...
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I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great knowledge of what makes our furnace run. He not only repaired the problems he found, but also did a thorough inspection of our furnace, and made us aware of other major repairs needed, helping us make a decision on our options. Customer- Oriented to say the least. After receiving all the info from Nuegi, our next visit was from Steve, who was Sales Advisor, again Steve took the time to explain the costs it would take to repair our old furnace, compared to the options to buy a new one, the differences between the normal boiler and the high-efficiency boiler, which truly helped us make our decision to purchase a new high-efficiency boiler. He did all the necessary paper work for the purchase while he was here. His visit was a value-added plus for us as a home owner, and a very enjoyable gentlemen to deal with. And last, but not least, we had your installation people arrive. Jason and Richard were very patient and enjoyable to have here, especially when they had my granddaughter to contend with all the time they were here, she never stopped asking questions about what your employees were doing, and gracefully they explained to her what they were doing. They did an excellent job on the installation from start to finish. they made sure that the whole system was up and running to our satisfaction before they left. You can truly see that all these employees take there job seriously and give you 100%, something that is hard to find these days. Thanks for a great job. Tom R.
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By Derek S. on 12/15/18
Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need s...
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Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need something for my new place.
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By Kim B. on 12/11/18
not really much to say..

By Robert S. on 12/08/18
The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were profes...
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The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were professional & courteous all the way through. Jason P & Richie were the best!
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By Laure P. on 11/24/18
First we had Steve come Monday to give us a quote on a furnace and AC he was very friendly, knowledgeable and we did not feel like he was pushing us into anything. Later the same week we had Jason & Richie come to install the furnace. They were both very friendly,...
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First we had Steve come Monday to give us a quote on a furnace and AC he was very friendly, knowledgeable and we did not feel like he was pushing us into anything. Later the same week we had Jason & Richie come to install the furnace. They were both very friendly, knowledgeable and explained what they were going to do and went above and beyond in our eyes. Overall we had a very good experience with Van’s and would highly recommend them.
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By WARREN P. on 11/14/18
Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers fo...
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Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers for over 30 years. Keep up the great work and thank you
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By John N. on 09/24/18
Very happy with your services, both teams were respectful, very informative and kept us informed step by step. I also appreciate their encouragement to voice any questions or concerns. Jason is an exceptional employee and as the lead installer took his job very ser...
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Very happy with your services, both teams were respectful, very informative and kept us informed step by step. I also appreciate their encouragement to voice any questions or concerns. Jason is an exceptional employee and as the lead installer took his job very seriously and MADE sure everything was tied up and complete to our satisfaction. Thank you!!
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By Jessica W. on 09/06/18
Awesome job and very professional

By Todd D D. on 09/04/18
I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough wa...
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I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough walkthrough with me, explaining air flow, duct work and many other things. They took photos and wrote notes. I received a quote later that day for a new furnace / air and duct work. It was reasonable. I also decided to wait to have it done. Now, 8 months later I called them again and the person who quoted me the furnace came out the next day and still had the notes, pictures and recalled what we had discussed. Excellent customer service, very professional. I would recommend Van's to anyone in need of new or repair of their furnace/air. Awesome work!
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By margaret on 09/03/18
Jason is an outstanding employee of Van's. His work was professional and thorough. He explained everything he did and should be commended for outstanding customer service.

By Donald & Karen A. on 08/15/18
Jason and Brad did an excellent job of installing our air conditioner and furnace. They are both knowledgeable and passionate about doing an excellent job including making sure we were more than satisfied. They patiently answered all of our questions. They also did...
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Jason and Brad did an excellent job of installing our air conditioner and furnace. They are both knowledgeable and passionate about doing an excellent job including making sure we were more than satisfied. They patiently answered all of our questions. They also did a perfect job of cleaning it all up. We highly recommend them. I waited a bit to get a chance to check out the air conditioner. We love it, very quiet and efficient. Everyone we spoke with was very courteous and knowledgeable.
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By Robert B. on 08/11/18
Jason and Brad did a great job. Took their time and were through.

By Catherine W. on 08/08/18
The Team did a great job replacing my moms furnace, very helpful, kind pleasant young men.

By Marian S. on 07/30/18
Excellent service people who provided knowledgeable, competent service. Arrived on time and were very friendly & helpful!

By Michael & Catherine K. on 07/19/18
All the service reps go above and beyond. They are always informative and make any issue easy to understand. I highly recommend Vans to everyone.

By Amy C. on 07/14/18
Jason P, Brad M, and Oscar recently installed a new air conditioning system for me. I was so pleased with their service, professionalism, and hard work. They were working at my home until 9 pm on a Friday night to complete the work & were so helpful & thorough. Thanks!

By Dick & Bev R. on 07/11/18
Regarding the installers Jason & Brad. They are both very efficient and courteous. They take pride in their work and have a friendly professional attitude. 5 star reward to them. As for Michelle, thank you for all your help with the reviewbuzz, I wish it was easier...
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Regarding the installers Jason & Brad. They are both very efficient and courteous. They take pride in their work and have a friendly professional attitude. 5 star reward to them. As for Michelle, thank you for all your help with the reviewbuzz, I wish it was easier to submit, but thank you for your patience and help in doing so. You might as well call me Great Grandma for how well we got to know each other!
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By Greg & Lisa C. on 07/06/18
I just wanted to let you know that the guys did great for me last week. I sincerely appreciated that they stayed a bit later on Thursday to make sure the A/C was working also. I felt bad because they were still there after 6, but it was very much appreciated. Ov...
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I just wanted to let you know that the guys did great for me last week. I sincerely appreciated that they stayed a bit later on Thursday to make sure the A/C was working also. I felt bad because they were still there after 6, but it was very much appreciated. Overall, I can't say enough about how thorough and professional they were. If you can please share my gratitude with them and their managers. I felt they definitely went above and beyond, as did you in being patient with Lisa and I through the process. We were obviously a bit upset at the previous owners for putting us in the situation, but you and the team turned it into a positive experience. We're very happy with Van's and appreciate all of the time and assistance each of you put in with us. Thank you! Greg​
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By Scott D. on 07/06/18
Jason, is very professional and made sure all my questions were answered. He was on time and finished on time.

By Greg C. on 07/06/18
Jason did exceptional work. We appreciated how well he communicated through the entire process. He is simply outstanding, and we couldn't be happier with the result!
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