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By Jeanne N. on 05/22/19
Good Job

By Dustin S. on 05/21/19
Jason P and Richie were both great! I had my furnace and AC unit replaced. the whole experience was seamless. they were a pleasure to work with. they were always very informative and quick to explain the steps they were taking. they always asked for my approval bef...
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Jason P and Richie were both great! I had my furnace and AC unit replaced. the whole experience was seamless. they were a pleasure to work with. they were always very informative and quick to explain the steps they were taking. they always asked for my approval before things were done and really made me feel like my opinion was valued as to how the install was completed. Highly recommended!!
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By Tary B. on 05/16/19
Eugene D was very efficient and polite! He finished the job in less the time I anticipated! Everyone at Van's has been nothing but helpful! Very genuine!

By kay b. on 05/14/19
Eugene was awesome

By Ronald M. on 04/26/19
Very informative and answered all our questions. Amazed with the honesty telling us we really didn't need our vents cleaned and provided information as to why we were having a problem and what we could do to help take care of it. Will definitely be calling them t...
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Very informative and answered all our questions. Amazed with the honesty telling us we really didn't need our vents cleaned and provided information as to why we were having a problem and what we could do to help take care of it. Will definitely be calling them to check our furnace and air conditioning in the future.
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By Chad R. on 04/18/19
Very thorough and easy to understand. Fast. Friendly.

By Amy M. on 04/17/19
Bailey arrived right one time. Very polite and professional. He informed me ahead of time that a part needed replacing and asked for my permission to replace. Overall he did a great job. A thank you to the company for getting someone to my house on the time that wa...
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Bailey arrived right one time. Very polite and professional. He informed me ahead of time that a part needed replacing and asked for my permission to replace. Overall he did a great job. A thank you to the company for getting someone to my house on the time that was needed. There was a problem with the original time but they were willing to accommodate my needs. I thank them for that. more
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By Matthew L. on 04/16/19
Very knowledgable and spent the time to explain all options. Would highly recommend.

By Mark r. e. on 03/29/19
Patrick serviced my furnace today. I would highly recommend him as I valued from his basic to academic explanations questions asked.

By AMY S. on 03/19/19
Eugene, Aaron and Brad were a great team and were respectful throughout the process. They never stopped working hard on the project and kept us informed. The furnace works great and these are the guys that made it happen. Very happy with the work and product.

By AMY S. on 03/19/19
Dann was great! He was very thorough and helped us tremendously. The whole team was amazing.

By Jeff K. on 03/18/19
Very professional and knowledgeable. Nick was here on time and explained al my questions.

By Dennis & Mary M. on 03/13/19
Everything went smooth with the complete check over and replaced my air filters with a new box. Also replaced the mildew filer which Dan recommended.

By Jackie E. on 03/07/19
Excellent company to do business with for almost 20 years. Dan H is my guy, he does honest 1st. Class work. Time frame is always accurate to plan the rest of my day. I have Van's do all my service checks twice a year, knowing that everything is in superior shape, & safe.

By Joe c. on 03/07/19
everyone was awesome and helpful service guy and install guys did a great job when they were done everything was cleaned up no mess to contend with

By Jackie E. on 03/06/19
Excellent company to do business with for almost 20 years. Dan H is my guy, he does honest 1st. Class work. Time frame is always accurate to plan the rest of my day. I have Van's do all my service checks twice a year, knowing that everything is in superior shape, & safe.

By Julie S. on 03/06/19
Nick came out to check on my concerns and to my surprise he ran a flash report of my diagnostics of: air quality, health particles, chemicals, CO2, temperature of room, CO, and humidity or lack of

By john j. on 03/06/19
Matt spent time finding the problem and made the necessary corrections. He then checked the warranty and found all was covered. No Charge Furnace works great Thanks Matt

By Randy & Darlene M. on 03/03/19
Jason P from Van's One Hour Heating did excellent repair on our boiler and is an excellent craftsman for furnace repair. Friendly and knowledgeable.

By LEON R. on 03/01/19
Benjamin was courteous, efficient, and serviced the furnace thoroughly, explaining what he was doing and ensuring that previous malfunction issues with the humidifier were resolved so that it could be fully operational once again.
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CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Cheyne H
Customer Service Rep.
12 Years
Rating:
(101 total reviews)
Patrick C
Rating:
(63 total reviews)
Steve M
5 Years
Rating:
(50 total reviews)
Chris H
10 Years
Rating:
(46 total reviews)
Bailey D
Rating:
(46 total reviews)
Matthew C
Rating:
(17 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jason P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
215 total reviews
In his personal time Jason enjoys spending time with his wife, 4 children, and 2 cats. Jason also loves to go fishing and lives in the Abrams area.
By Andy G. on 01/28/19
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for inst...
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They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for installation. In the meantime they gave us space heaters to keep us comfortable.The service pros drove out in blizzard conditions to install our new furnace, explained the thermostat and left everything clean. They were professional and polite. Thank you!.
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By Debra S. on 01/27/19
(no comment)

By Jackie G. on 01/21/19
I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a ver...
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I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a very hard working guy and very personable. He installed my boiler a couple of years back and now with Richie, my air handler. These guys just don't quit until the job is done! Van's is very fortunate to have all these men on their team! I highly recommend this company!
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By Elizabeth H. on 01/18/19
Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day wen...
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Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day went smoothly. I was very happy with their work. The city inspector also felt it was a very good job! Great work guys!
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By Thomas K. on 01/11/19
opened the door and the guys did everything on their own they new where everything went or was

By Donna & Steve P. on 01/08/19
Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowle...
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Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowledgeable of options. He told us we really didn't need the expensive system with zone heating and humidifier features that I thought we needed. Instead he suggested adding cold air returns which made a big difference in our lower level. We liked that Van's offered a hero's service package for military veterans. That swayed ur decision to go with Van's. It is a benefit well worth checking into if you are a veteran. We hadn't even heard back from the 2nd company yet for a quote so we cancelled the request. The installation went quickly and the men assigned the job were friendly and professional. They worked straight through the day without even a lunch break to get the job done as quick as possible. They gave us patient instuctions on the new thermostat. A quality product and high quality service.
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By Tom K. on 01/08/19
Jason and rich did a great job. The install went very smooth and they had the system up and running with no problems.

By Jessica K. on 01/02/19
Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for alm...
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Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for almost 12 hours, and were a pleasure to work with the entire time. Will definitely do business with Van's again as well as recommend then to others.
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By Bette S. on 12/31/18
I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with ...
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I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with the furnace and the service.
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By Tom R. on 12/17/18
I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great kno...
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I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great knowledge of what makes our furnace run. He not only repaired the problems he found, but also did a thorough inspection of our furnace, and made us aware of other major repairs needed, helping us make a decision on our options. Customer- Oriented to say the least. After receiving all the info from Nuegi, our next visit was from Steve, who was Sales Advisor, again Steve took the time to explain the costs it would take to repair our old furnace, compared to the options to buy a new one, the differences between the normal boiler and the high-efficiency boiler, which truly helped us make our decision to purchase a new high-efficiency boiler. He did all the necessary paper work for the purchase while he was here. His visit was a value-added plus for us as a home owner, and a very enjoyable gentlemen to deal with. And last, but not least, we had your installation people arrive. Jason and Richard were very patient and enjoyable to have here, especially when they had my granddaughter to contend with all the time they were here, she never stopped asking questions about what your employees were doing, and gracefully they explained to her what they were doing. They did an excellent job on the installation from start to finish. they made sure that the whole system was up and running to our satisfaction before they left. You can truly see that all these employees take there job seriously and give you 100%, something that is hard to find these days. Thanks for a great job. Tom R.
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By Derek S. on 12/15/18
Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need s...
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Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need something for my new place.
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By Kim B. on 12/11/18
not really much to say..

By Robert S. on 12/08/18
The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were profes...
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The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were professional & courteous all the way through. Jason P & Richie were the best!
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By Laure P. on 11/24/18
First we had Steve come Monday to give us a quote on a furnace and AC he was very friendly, knowledgeable and we did not feel like he was pushing us into anything. Later the same week we had Jason & Richie come to install the furnace. They were both very friendly,...
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First we had Steve come Monday to give us a quote on a furnace and AC he was very friendly, knowledgeable and we did not feel like he was pushing us into anything. Later the same week we had Jason & Richie come to install the furnace. They were both very friendly, knowledgeable and explained what they were going to do and went above and beyond in our eyes. Overall we had a very good experience with Van’s and would highly recommend them.
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By WARREN P. on 11/14/18
Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers fo...
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Great people and fantastic service. Bill H. & Jason P worked 11 hours and 45 minutes without a rest break or as far as I could tell lunch. The work was top notch and professionally done. The product is also top of the line. Many reasons we have been customers for over 30 years. Keep up the great work and thank you
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By John N. on 09/24/18
Very happy with your services, both teams were respectful, very informative and kept us informed step by step. I also appreciate their encouragement to voice any questions or concerns. Jason is an exceptional employee and as the lead installer took his job very ser...
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Very happy with your services, both teams were respectful, very informative and kept us informed step by step. I also appreciate their encouragement to voice any questions or concerns. Jason is an exceptional employee and as the lead installer took his job very seriously and MADE sure everything was tied up and complete to our satisfaction. Thank you!!
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By Jessica W. on 09/06/18
Awesome job and very professional

By Todd D D. on 09/04/18
I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough wa...
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I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough walkthrough with me, explaining air flow, duct work and many other things. They took photos and wrote notes. I received a quote later that day for a new furnace / air and duct work. It was reasonable. I also decided to wait to have it done. Now, 8 months later I called them again and the person who quoted me the furnace came out the next day and still had the notes, pictures and recalled what we had discussed. Excellent customer service, very professional. I would recommend Van's to anyone in need of new or repair of their furnace/air. Awesome work!
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By margaret on 09/03/18
Jason is an outstanding employee of Van's. His work was professional and thorough. He explained everything he did and should be commended for outstanding customer service.

By Donald & Karen A. on 08/15/18
Jason and Brad did an excellent job of installing our air conditioner and furnace. They are both knowledgeable and passionate about doing an excellent job including making sure we were more than satisfied. They patiently answered all of our questions. They also did...
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Jason and Brad did an excellent job of installing our air conditioner and furnace. They are both knowledgeable and passionate about doing an excellent job including making sure we were more than satisfied. They patiently answered all of our questions. They also did a perfect job of cleaning it all up. We highly recommend them. I waited a bit to get a chance to check out the air conditioner. We love it, very quiet and efficient. Everyone we spoke with was very courteous and knowledgeable.
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