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By Kyle & Vicki S. on 02/22/19
I was very pleased with my furnace tech Patrick C and also Michelle Morgan foe another fantastic maintenance job on my furnace, I would recommend Vans ONE HOUR HEATING AND COOLING HIGHLY! Vicki Sjoholm

By Vicki S. on 02/21/19
I was once again very pleased with the professionalism we always get from Vans One Hour, Thank you Michelle Morgan and Patrick! I would recommend Vans in a heartbeat!

By Vicki S. on 02/21/19
I was once again very pleased with the crew from Vans One Hour for my maintenance on my furnace, Thank you Michelle Morgan and furnace Tech Patrick

By ARTHUR H. on 02/20/19
Professional and informative

By Kathy R. on 02/20/19
Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips...
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Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips to the shop to “make tin” for custom-fitting ductwork), cleanliness, and attention to detail. If a furnace can be beautiful, I now own a beautiful furnace. The service rep Chris, who came on Sunday, was also terrific. When he realized my old furnace would require expensive and potentially unreliable repairs, he fully informed me of my options, and despite another customer frantically calling him, he took time with me to make sure I understood everything. Chris arranged to have a sales rep come that day. Then Steve arrived (on Sunday, remember) showing no displeasure at having his weekend plans disrupted. Steve is also a great representative of Van’s. He thoroughly explained the options and pricing. I never felt pressured or confused. Everything he promised happened the next day. Van’s is a great company!
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By Lee B. on 02/19/19
I have been using Van's for over ten years and am very satisfied with their service.

By Nancy P. on 02/18/19
Review for Richard S. (Richie).. don't have accounts to submit review... He did an excellent job.. Great explanations and I will need follow up tomorrow in refernce to paperwork.

By Judy C. on 02/17/19
4 stars. Great job recommend

By Chris C. on 02/16/19
Matthew was so professional, kind and trustworthy.

By Pat & Sue M. on 02/16/19
Great job

By Edward A. on 02/15/19
Nuegi was our service rep today, and he was extremely friendly and informative. We are extremely pleased with Van's, and have used no other service for many years. They are our first and only choice, and we have recommended them to others.

By Roger & Judy P. on 02/15/19
We had excellent service with this company and it's employees. Very prompt, professional, and courteous service and would highly recommend them!

By Brenda L. on 02/14/19
Awesome as usual. Bailey was right on time and installed the part for free (old one was under warranty). I've also spoken to Noah on the phone and he's completely professional and super nice! I continue to be impressed with the high quality customer service. Every....
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Awesome as usual. Bailey was right on time and installed the part for free (old one was under warranty). I've also spoken to Noah on the phone and he's completely professional and super nice! I continue to be impressed with the high quality customer service. Every.Single.Person that I have dealt with has been excellent, nice, knowledgeable and did the job right from start to finish. I've never experienced a track record from a company like this ever before! I'm so blessed to have them as my HVAC people! Thanks again, Van's!
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By John & Jackie A. on 02/14/19
Great service and very knowledgeable technician.

By Mary Beth C. on 02/13/19
Prompt. Professional. Thorough. Answered all questions and explained options. Plus a really nice guy is Matthew. Confirmed appointment twice, absolutely on-time. You can have confidence in Van's One Hour services.

By Brad P. on 02/10/19
Very friendly and knowledgeable

By Bob & Tami B. on 02/08/19
Jason and Brad did a great job. Took their time and were through.

By Steve & Mary S. on 02/07/19
Very good experience

By Amy B. on 02/06/19
Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermos...
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Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermostat and went over noises we might here. I would absolutely recommend this company!
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By Brad P. on 02/04/19
Very friendly and knowledgeable
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CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Eugene D
7 Years
Rating:
207 total reviews!
Jason P
17 Years
Rating:
203 total reviews!
Noah K
Customer Service Rep.
6 Years
Rating:
(334 total reviews)
Michelle M
Customer Service Rep.
13 Years
Rating:
(325 total reviews)
Dann H
10 Years
Rating:
(139 total reviews)
Nick T
4 Years
Rating:
(111 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
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CALL TO SCHEDULE
920-336-2816
Jason P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
203 total reviews
In his personal time Jason enjoys spending time with his wife, 4 children, and 2 cats. Jason also loves to go fishing and lives in the Abrams area.
By Roger & Judy P. on 02/15/19
We had excellent service with this company and it's employees. Very prompt, professional, and courteous service and would highly recommend them!

By Brad P. on 02/10/19
Very friendly and knowledgeable

By Amy B. on 02/06/19
Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermos...
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Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermostat and went over noises we might here. I would absolutely recommend this company!
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By Brad P. on 02/04/19
Very friendly and knowledgeable

By Becky P. on 02/04/19
Jason and Richie put in our new furnace and both provided friendly, professional service. They answered our questions and explained everything in great detail. Van’s is highly recommended!

By Becky P. on 02/04/19
Provided very professional and friendly service.

By Becky P. on 02/04/19
Very friendly and knowledgeable

By Kelly P. on 01/31/19
We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was...
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We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was low on the boiler which I had no idea how to fix and there was an air lock in the pipes that he was able to get out. The upstairs now heats and everything is great again.The price was also great, we paid under $100 for our visit. He also gave us some great tips on carbon monoxide detectors that I didn't know and my wife and I are now looking into to as well as recommended a tune up on the boiler which we new we were over due for. We will definitely be scheduling that with Van's. Thanks Van's and Chris for getting us warmed up again. I highly recommend this company for your heating and cooling services. UPDATE: We had Jason and Richie come out and install a new boiler for us. They were very professional and did the 2 day job while keeping us heat for the night from out old boiler. Each day they showed me the work they had gotten done and explained what still needed to be finished for the next day. After they were finished, they showed me our new boiler and how it was hooked up and even treated us to some extras due to the ease of future upgrades we are planning on as well as just not wanting to create trip hazards for us. I would definitely recommend them for anybody looking to get a new boiler installed in their home.
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By Andy G. on 01/28/19
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for inst...
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They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for installation. In the meantime they gave us space heaters to keep us comfortable.The service pros drove out in blizzard conditions to install our new furnace, explained the thermostat and left everything clean. They were professional and polite. Thank you!.
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By Debra S. on 01/27/19
(no comment)

By Jackie G. on 01/21/19
I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a ver...
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I have always had a great experience with Van's One Hour. I would like to give a pat on the back to Richie S, Bailey and Steve. They are always helpful and great to work with. I am especially grateful to Jason P for always providing exceptional service. He is a very hard working guy and very personable. He installed my boiler a couple of years back and now with Richie, my air handler. These guys just don't quit until the job is done! Van's is very fortunate to have all these men on their team! I highly recommend this company!
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By Elizabeth H. on 01/18/19
Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day wen...
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Jason P. and Richie S. were professional, courteous and created a work plan that limited the time the old boiler was disconnected. So important in January! They were able to install a good bit of the new equipment the first day so the switch over the next day went smoothly. I was very happy with their work. The city inspector also felt it was a very good job! Great work guys!
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By Thomas K. on 01/11/19
opened the door and the guys did everything on their own they new where everything went or was

By Donna & Steve P. on 01/08/19
Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowle...
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Van's installed a new furnace and central air in our old home more than 20 years ago so I called them for a quote on an upgrade to our 20 year old furnace in our new home. Van's One Hour Heating & AC provided a fast and detailed quote. Nick was courteous and knowledgeable of options. He told us we really didn't need the expensive system with zone heating and humidifier features that I thought we needed. Instead he suggested adding cold air returns which made a big difference in our lower level. We liked that Van's offered a hero's service package for military veterans. That swayed ur decision to go with Van's. It is a benefit well worth checking into if you are a veteran. We hadn't even heard back from the 2nd company yet for a quote so we cancelled the request. The installation went quickly and the men assigned the job were friendly and professional. They worked straight through the day without even a lunch break to get the job done as quick as possible. They gave us patient instuctions on the new thermostat. A quality product and high quality service.
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By Tom K. on 01/08/19
Jason and rich did a great job. The install went very smooth and they had the system up and running with no problems.

By Jessica K. on 01/02/19
Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for alm...
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Jason and Brad were great, explained everything that they were doing and were very efficient. They made sure everything was working and explained before leaving. Jason even rewired 2 of our thermostats that were incorrectly wired. They were at our house for almost 12 hours, and were a pleasure to work with the entire time. Will definitely do business with Van's again as well as recommend then to others.
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By Bette S. on 12/31/18
I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with ...
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I had Van’s One Hour install a new furnace. Jason was very polite & professional. He answered all my questions & made sure I was well informed with my new furnace before he left my residence. His partner, Brad, was also very cordial. I am very satisfied with the furnace and the service.
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By Tom R. on 12/17/18
I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great kno...
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I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great knowledge of what makes our furnace run. He not only repaired the problems he found, but also did a thorough inspection of our furnace, and made us aware of other major repairs needed, helping us make a decision on our options. Customer- Oriented to say the least. After receiving all the info from Nuegi, our next visit was from Steve, who was Sales Advisor, again Steve took the time to explain the costs it would take to repair our old furnace, compared to the options to buy a new one, the differences between the normal boiler and the high-efficiency boiler, which truly helped us make our decision to purchase a new high-efficiency boiler. He did all the necessary paper work for the purchase while he was here. His visit was a value-added plus for us as a home owner, and a very enjoyable gentlemen to deal with. And last, but not least, we had your installation people arrive. Jason and Richard were very patient and enjoyable to have here, especially when they had my granddaughter to contend with all the time they were here, she never stopped asking questions about what your employees were doing, and gracefully they explained to her what they were doing. They did an excellent job on the installation from start to finish. they made sure that the whole system was up and running to our satisfaction before they left. You can truly see that all these employees take there job seriously and give you 100%, something that is hard to find these days. Thanks for a great job. Tom R.
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By Derek S. on 12/15/18
Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need s...
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Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need something for my new place.
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By Kim B. on 12/11/18
not really much to say..
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