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By Tom R. on 12/17/18
I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great kno...
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I want to express my gratitude to Van's One Hour Heating, there employees are top of the line, and second to none. From the start we had Nuegi come to our house to make the repairs needed to solve our problems. He was very professional, courteous, and had great knowledge of what makes our furnace run. He not only repaired the problems he found, but also did a thorough inspection of our furnace, and made us aware of other major repairs needed, helping us make a decision on our options. Customer- Oriented to say the least. After receiving all the info from Nuegi, our next visit was from Steve, who was Sales Advisor, again Steve took the time to explain the costs it would take to repair our old furnace, compared to the options to buy a new one, the differences between the normal boiler and the high-efficiency boiler, which truly helped us make our decision to purchase a new high-efficiency boiler. He did all the necessary paper work for the purchase while he was here. His visit was a value-added plus for us as a home owner, and a very enjoyable gentlemen to deal with. And last, but not least, we had your installation people arrive. Jason and Richard were very patient and enjoyable to have here, especially when they had my granddaughter to contend with all the time they were here, she never stopped asking questions about what your employees were doing, and gracefully they explained to her what they were doing. They did an excellent job on the installation from start to finish. they made sure that the whole system was up and running to our satisfaction before they left. You can truly see that all these employees take there job seriously and give you 100%, something that is hard to find these days. Thanks for a great job. Tom R.
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By Richard & Susan K. on 12/16/18
Great customer service and quick response on messages.

By Derek S. on 12/15/18
Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need s...
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Excellent service! Extremely friendly, professional, and very efficient. Jason and his team take good care of you. My old furnace failed three days before my closing date and they were there right away to help out. I will use them again in a heartbeat when I need something for my new place.
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By Richard & Julie M. on 12/14/18
Bailey was very thorough and took his time to make sure everything was checked out and he explained in detail his findings.

By Gary & Gill K. on 12/14/18
Serve was prompt, professional, and friendly.

By Daniel & Maryanne D. on 12/13/18
The service technicians from Van's are always very knowledgeable, courteous, and go the second mile to make sure they are taking care of our heating/AC needs. I think we are Van's customers for life!

By Bonnie - Wayne B. on 12/13/18
Van's One Hour Green Bay Response was great, Tech Eugene was polite and professional in his review of the new system operations. We had not understood how it worked very well. Our concerns were explained and we are very happy. We were not charged due to the mix ...
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Van's One Hour Green Bay Response was great, Tech Eugene was polite and professional in his review of the new system operations. We had not understood how it worked very well. Our concerns were explained and we are very happy. We were not charged due to the mix up in understandings. We have been customers of Van's for more than 16 yrs. and found them to be a great company to deal with. The Baileys
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By Linda s. on 12/13/18
Chris was very professional. He was thourough, friendly and pleasant. He described what he was doing and how long it would take. He let me know the furnace fan was starting to build up with (stuff). He stated it would cost me about 150$. He also said it could wait ...
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Chris was very professional. He was thourough, friendly and pleasant. He described what he was doing and how long it would take. He let me know the furnace fan was starting to build up with (stuff). He stated it would cost me about 150$. He also said it could wait but he just wanted to make me aware. The furnace is 11 years old. I have a contract with Van’s One Hour. I have had it now for almost 5 years. I am very happy with there service. They keep my old furnace running smoothly. Thanks Van’s!
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By Kim B. on 12/11/18
not really much to say..

By Joan & Denver J. on 12/10/18
Van's technicians are always highly professional, efficient, and knowledgeable. Bailey does a great job and is friendly and personable. Van's clearly hires and trains very well! They are a cut above the rest!

By Jessica m. on 12/10/18
We had a Water coming from our furnace. Bailey Came to our house checked it out and repaired a leak from the Collector box. Did a great job. Thanks

By Robert S. on 12/08/18
The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were profes...
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The service is top notch, Professional people from the people who service the furnace, the man who came and talked to us about a new furnace and the men who put the furnace in. They stood by their price, did a great job of installing our new furnace and were professional & courteous all the way through. Jason P & Richie were the best!
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By Kim & Mary P. on 12/07/18
Had Questions regarding our heating system and it's ability to be of the highest efficacy. Service Pro Patrick C. was extremely helpful in explaining a past service recommendation and why it was suggested. When the system was reviewed through it's full operation ...
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Had Questions regarding our heating system and it's ability to be of the highest efficacy. Service Pro Patrick C. was extremely helpful in explaining a past service recommendation and why it was suggested. When the system was reviewed through it's full operation it was found capable.
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By Mike A. on 12/07/18
(no comment)

By Kathy K. on 12/06/18
Friendly and efficient.

By Gerald & Jean K. on 12/06/18
Very professional young man. Did an outstanding job.

By Ed & Karen T. on 12/05/18
Absolutely the finest service people we have ever had at our home.

By Daniel & Maryanne D. on 12/04/18
Matt was very thorough, courteous, and knowledgeable. He went the second mile to try to determine the cause of the problem we are experiencing, and arranged for us to be contacted by Van's management to further explore the issue and how to remedy it. We very much ...
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Matt was very thorough, courteous, and knowledgeable. He went the second mile to try to determine the cause of the problem we are experiencing, and arranged for us to be contacted by Van's management to further explore the issue and how to remedy it. We very much appreciated Matt's concern for us and his determination to find a solution.
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By Catherine & Michael K. on 12/04/18
All the service reps go above and beyond. They are always informative and make any issue easy to understand. I highly recommend Vans to everyone.

By Tina P. on 12/03/18
Nuegi was very kowledgable and professional. He was friendly to us and our young grandchildren but yet very focused on completing his work in a thorough and timely manner. We were very pleased with his service and clear explanations of his assessment and recommenda...
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Nuegi was very kowledgable and professional. He was friendly to us and our young grandchildren but yet very focused on completing his work in a thorough and timely manner. We were very pleased with his service and clear explanations of his assessment and recommendations. Thank you Nuegi.
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CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Cheyne H
Customer Service Rep.
12 Years
Rating:
(98 total reviews)
Patrick C
Rating:
(56 total reviews)
Steve M
5 Years
Rating:
(44 total reviews)
Chris H
10 Years
Rating:
(41 total reviews)
Bailey D
Rating:
(41 total reviews)
Brad M
1 Year
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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