By Glen H. on 01/05/18
On a scale of 1 to 5, we'd rate Sam's service at about SEVEN AND A HALF! He is friendly and professional, and he is extremely knowledgeable in all aspects of his job. He completed our light fixture installation quickly and efficiently, while explaining his work at ...
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On a scale of 1 to 5, we'd rate Sam's service at about SEVEN AND A HALF! He is friendly and professional, and he is extremely knowledgeable in all aspects of his job. He completed our light fixture installation quickly and efficiently, while explaining his work at every step. We couldn't be more pleased with our new dining room chandelier. We'd love to have Sam perform ALL future electrical work for us!
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By Jerry Blach on 09/06/17
It was gas water heater problem solved by Greg. I am very pleased with the quality of his work. Definitely recommend his work.

By Mary M. on 06/14/17
The experience was great. I was impressed.

By AFF_ on 04/23/17
The installation went smoothly and was finished before the estimated finish time.

By Tom H. on 03/28/17
I had a most incredible experience. After working with another firm who simply blamed the problem on an OEM PC Board ($300.00 cost online), and offered to charge me $1700.00 just to change out the board. I sent them packing. After reading of Universal's Home Expert...
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I had a most incredible experience. After working with another firm who simply blamed the problem on an OEM PC Board ($300.00 cost online), and offered to charge me $1700.00 just to change out the board. I sent them packing. After reading of Universal's Home Experts leadership on BBB and consistent 5 star ratings, I called them. After rebooting the "bad" board (i.e. turning the power back on for the system), the system still didn't cool. Ricky looked briefly at the outside unit and said the Capacitor needed replacing. He replaced it and it is running. Altogether I spent less than a new board and we're cool again. Ricky was honest, straight forward, knew what he was doing. He further was so friendly and was certainly a blessing to work with. I recommend Universal and Ricky to my neighbor after the experience.
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By Aleksandra L. on 03/26/17
My A/C broke down - obviously very distressing and costly situation. My technician, Ricky arrived very promptly. He was friendly, helpful, and very professional. He really took his time to explain the system to me, he presented various repair options in detail, and...
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My A/C broke down - obviously very distressing and costly situation. My technician, Ricky arrived very promptly. He was friendly, helpful, and very professional. He really took his time to explain the system to me, he presented various repair options in detail, and made no attempt persuade me to spend the most money possible. In fact, he went out of his way to discuss what might be the best option for me. My new system was installed the next day and is working great!
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By Nancy S. on 12/12/16
Anthony took great care of us at our home. What a great experience! Would definitely recommend Universal Home Experts to my clients. -Nancy Schmitt

By Darrell K. on 12/01/16
Mike Gustafson was very professional when he arrived and very courteous. He asked what the problem was and immediately knew what the issues were and was very clear on the steps to fix it. He fixed the problem as well as check other problems which I had concerns wit...
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Mike Gustafson was very professional when he arrived and very courteous. He asked what the problem was and immediately knew what the issues were and was very clear on the steps to fix it. He fixed the problem as well as check other problems which I had concerns with and I was very satisfied with his work.
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By Otto on 11/23/16
Mike Gustafson was very friendly and very knowledgeable. I will definitely recommend his service. Thank you

By SHIKHA K. on 10/21/16
I would highly recommend Mike Gustafson of Universal Home Experts for all your electrical needs. He was on time, very knowledgeable, extremely amicable and highly efficient. He detected the problems quickly and patiently explained what was wrong and how it needed t...
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I would highly recommend Mike Gustafson of Universal Home Experts for all your electrical needs. He was on time, very knowledgeable, extremely amicable and highly efficient. He detected the problems quickly and patiently explained what was wrong and how it needed to be fixed. Once, he had the go ahead to get the project done he worked in a quick and efficient manner, always staying focused on the task on hand. I will definitely use this company and specifically Mike Gustafson for all my future electric needs and happily recommend them to family and friends.
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By Noah Godin on 09/23/16
Reason we called: 1. Dishwasher was not turning on 2. Disposal not turning on Not a plumbing issue Day 1: My wife looks this company up and it showed good reviews so we went with it. They were very kind and knowledgeable. We were told that they are not the cheapes...
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Reason we called: 1. Dishwasher was not turning on 2. Disposal not turning on Not a plumbing issue Day 1: My wife looks this company up and it showed good reviews so we went with it. They were very kind and knowledgeable. We were told that they are not the cheapest but we are paying for quality work and a long lasting product and everything will work when they are finished. As Sam was inspecting the electrical box he needed to test to see if it was the breaker shorting out so he switched the line to another on. Sure enough when he did that the disposal was working but the dishwasher did not. As he was eliminating problems he caused the dryer to stop working. He said sorry and then continued to tell us the problems we had. We needed a new breaker box in the end and went ahead with the work (6,000$). The workers came and installed the new breaker box, fixed the problem with the disposal and "fixed" the dishwasher. I say that because when they installed an outlet for the dishwasher to plug into, that caused it to not fit in its original place. I told the guy who was working on the dishwasher, but he just continued on with his work and left the dishwasher out(after telling him it would not fit).As they were fixing the dishwasher they then broke a water line.Sam called, and I advised him of what happened and he asked if I wanted to fix it myself or if I wanted to get one of there plumbers. I told him I wanted a plumber. The plumber arrived and said that it would be an hour to get the part and fix it. He left and was gone for over 2 hours. It was evening by this time..They fixed the water drain pipe but still did not fix the issue where it would not fit in its original place causing drawers not to open..Right before they left I asked if they had labeled all the breakers. Sure enough I get told "oh did you want to do that?" these guys clearly did not want to stick around and finish what they started. I was told that the wiring for the dryer was not correct and as long as we don't use the dryer all day long over and over again we would be ok (exact words) and to expect the dryer to flip the breaker if we do that. After that and the box now labeled they left. Later my wife tried the dishwasher. As soon as she turned it on she noticed something wrong, It was leaking water all over the floor and a bad burning smell. I then tried to start a load for drying and within a couple seconds it shut off. I went to the breaker box, flipped the switch and tried again thinking maybe it was just a hiccup. Sure enough what they said before was completely inaccurate and even turning the dryer on would flip the switch..The frustration begins. Problems after day 1 1.Dishwasher leaking water on floor 2.Dishwasher does not fit in same spot 3.Drawers do not open(due to dishwasher) 4.Dryer does not stay on. Day 2: Called Universal Home "Experts" and spoke with Sam about the issues. They arrived shortly after with a million apologies and there word to have it all fixed by the end of the day(sounds familiar doesn't it?). As Sam checked the house for the reason the dryer wasn't working he advised us that it was because aluminum wiring and not the correct size for an electrical dryer and we now need new wiring so the power wont shut off the dryer. We were told by Sam that the "boss" only wants to charge us for the wiring since they had to come back and fix everything. The cost for just the wiring according to Sam was over 1000. Seemed a little steep but at this point, but had no choice unless we wanted to hire a new company and wait while water was all over the place and unable to dry clothes..We agreed and they came that same day and repaired/fixed everything. Day 3: after we had our nice new wiring I decided to go out and get new outlets and light switches to kind of update the house. As I was turning the power off to the areas I needed I noticed I didn't have a living room according to the breaker box..I decided to just shut everything off and continue with what I was doing, as I did not have time to go though all the breakers. When I got to the back part of the house (kids room) it was getting a little warm so I just decided to turn the AC on and a few rooms to get the air flowing. Sure enough the breaker box was labeled wrong, the kids room was on wrong breaker, the fridge was on wrong breaker, and no living room. Called AGAIN got it fixed three days later. Take my advise and get these people professional opinion and hire a cheaper company. This should have been fixed in one day as we were told, not over the span of a week. Will not use or recommend this company ever.
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By l d. on 09/15/16
Polite, informative, and efficient. Most of all competent. Thank you Universal. PS My daughter who recommended you has always had the same experience. Sam will definitely be requested by me again.

By Jeffrey R. on 09/13/16
Excellent work from Sam S. from Universal Home Experts. Highly Recommend.

By Dan E. on 09/03/16
Sam S. Came out and was on time, courteous and professional. He was able to diagnose our electrical issue fairly quickly after some trouble shooting. I would recommend this electrician.

By Richard Young on 08/04/16
Sam S. diagnosed the problem in a timely manner, and explained all options. After considering my options Sam was able to resolve the issue.

By znovia hill m. on 07/29/16
sam s. was very professional!!!!!!!

By ed valot on 07/25/16
g

By Jose a. on 07/02/16
Electrician was very courteous, well-dressed, and technically well-versed.

By Marci Bowman on 06/30/16
Marcus was very professional and very courteous. He was respectful of our time and explained everything in a way that was easy to understand. He was knowledgeable and provided great advice for future problems. He was quick with his work and really just a great g...
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Marcus was very professional and very courteous. He was respectful of our time and explained everything in a way that was easy to understand. He was knowledgeable and provided great advice for future problems. He was quick with his work and really just a great guy. Best experience we've had with anyone coming in to assess our home. Thank you for hiring people we can trust in our home.
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By Marci B. on 06/30/16
We called Universal Home Experts to fix an electrical problem in our home. Our technician, Marcus, was nothing short of amazing from the moment he knocked on our door to the moment he left. He was respectful of our time and quickly diagnosed the issue. He gave u...
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We called Universal Home Experts to fix an electrical problem in our home. Our technician, Marcus, was nothing short of amazing from the moment he knocked on our door to the moment he left. He was respectful of our time and quickly diagnosed the issue. He gave us a couple of price options for the repair and proceeded with his work in a timely manner - he was in and out in about 30 minutes. He was very professional and a stand-up guy! I'm sure all the other electrical technicians are great, but I would highly recommend Marcus just from my personal experience with him. Thank you!
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Michael G
Rating:
50 total reviews!
Ricky P
Rating:
16 total reviews!
Michael P
Rating:
(14 total reviews)
Sam S
1 Year
Rating:
(8 total reviews)
Ed V
Rating:
(2 total reviews)
Marcus H
Rating:
(2 total reviews)

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