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By Chuck on 06/11/20
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By Dave & Shelly H. on 06/09/20
The installers were very professional and did an excellent job on our install.

By Randall and Carolyn F. on 06/09/20
Brenda was pleasant and accommodating while setting up the appointment. Michael, the tech, was also friendly, courteous, and knowledgeable. Happy to do business with you all.

By Kevin B. on 06/09/20
They've been a great company to work with from the start and their technicians/customer service reps are always the best to talk to

By Bob K. on 06/06/20
Chris Torres was prompt, efficient and thorough. He was also friendly and very accommodating.

By Tim T. on 05/31/20
The Ultimate team was great to work with, very responsive and knowledgeable. I will use their services again.

By Ivan S. on 05/30/20
Chris came out this evening to our home as our AC wasn’t cooling, we can’t thank him enough. We understand that this is his career and part of what he does but here is the difference he was pleasant and happy didn’t complain about being here so late instead c...
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Chris came out this evening to our home as our AC wasn’t cooling, we can’t thank him enough. We understand that this is his career and part of what he does but here is the difference he was pleasant and happy didn’t complain about being here so late instead checked and doubled checked everything, gave suggestions that made sense and he asked questions plus listened to our replies prior to providing his suggestions. It’s like we were speaking to someone we knew for years. We have 7 kids and our kids will hear us speaking about our experience with Ultimate Heating & Air with our friends and family so you can assure yourself that they will have customers for life and not only mine. ??
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By David B. on 05/28/20
Night call, walking into a hot house. Was here after hours, fixed the problem within an hour. Cost was very reasonable for a night call. Chris was extremely knowledgeable, polite and respected our house like it was his own. Recommend they to anyone who needs AC service.

By Thor R. on 05/27/20
Chris Torres did an excellent job of servicing our equipment. He was prompt, courteous, and friendly.

By Patricia B. on 05/23/20
Mike was on time, very nice, knew his facts related to A/C and furnace.

By Krista & Coy H. on 05/22/20
Our heater went out in February...the middle of the winter. I called Ultimate and they had someone out to diagnose the same day. We ended up needing our entire unit replaced. Each employee that we dealt with in person, or on the phone was so professional and nic...
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Our heater went out in February...the middle of the winter. I called Ultimate and they had someone out to diagnose the same day. We ended up needing our entire unit replaced. Each employee that we dealt with in person, or on the phone was so professional and nice. They were quick to get our new unit up and running and also spent time explaining everything to us. We will definitely be using Ultimate for all of our heating and cooling needs and I won't hesitate to recommend them to others! This business is an asset to our community!
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By RANDLE M B. on 05/16/20
Chris T***** was our Field Representative for our annual Spring HVAC tune-up. The office, and Chris, called ahead as is their practice, was on time, and performed the service in typical thorough fashion. He explained everything that he did, made some suggestions to...
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Chris T***** was our Field Representative for our annual Spring HVAC tune-up. The office, and Chris, called ahead as is their practice, was on time, and performed the service in typical thorough fashion. He explained everything that he did, made some suggestions to improve the efficiency of our system, and cleaned up afterwards. Chris is a credit to his employer, very pleasant, absolutely professional, and we would welcome him in our home at any time. My wife and I heartily recommend Ultimate Heating & Air Inc, because whomever they schedule for our service will provide predictably excellent service. After Chris's visit, we encouraged our new next door neighbors to call Ultimate. Happy Customer - Star, Idaho
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By Bill and Terri D. on 05/07/20
When first contacting Ultimate Heating & Air for information about a maintenance agreement, we were impressed with Brenda’s friendly welcome, clear explanations and prompt delivery of promised information. Michael soon performed the first maintenance, showing the...
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When first contacting Ultimate Heating & Air for information about a maintenance agreement, we were impressed with Brenda’s friendly welcome, clear explanations and prompt delivery of promised information. Michael soon performed the first maintenance, showing the same friendliness, while clearly demonstrating his expertise when explaining the workings of our equipment and the maintenance tasks. It is refreshing and reassuring to find these people, who clearly know and enjoy their business. **** *
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By Wade and Cretia S. on 05/06/20
Brenda was very nice and organized when they had to reschedule our appointment due to corona virus shut downs. I heard back from her as soon as they were scheduling again and got an appointment for a few days later. Ron called us on the day of our appointment and t...
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Brenda was very nice and organized when they had to reschedule our appointment due to corona virus shut downs. I heard back from her as soon as they were scheduling again and got an appointment for a few days later. Ron called us on the day of our appointment and told us he was on his way. He then called us again from our driveway as we had asked that they do because of our dogs. We were able to put the dogs away and allow him access to our property easily. I am VERY happy that Ron took the extra time to check the notes and call us when he got here. The job was completed quickly and Ron was professional and nice. Thank you Ultimate!
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By Clarence O. on 05/06/20
Friendly efficient service by Chris T. Explained things to me and answered all my questions. Very knowledgeable. Will definitely sign up for a Service Contract in the future, plus when budgeting allows, we will purchase an Air Scrubber.

By George A. on 05/06/20
Frank called ahead and let me know he had opportunity to arrive early. He was very professional, answered all my questions and did the service in a very professional manner. He installed a filter which I had ordered for the equipment. Explained how to operate my th...
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Frank called ahead and let me know he had opportunity to arrive early. He was very professional, answered all my questions and did the service in a very professional manner. He installed a filter which I had ordered for the equipment. Explained how to operate my thermostat so that I would experience comfort and the equip would operate efficiently. Left everything neat and clean. Frank Hylton is an excellent service tech and representative for Ultimate Heating & Air Inc.
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By James and Nancy W. on 05/05/20
Tried to post on google but the address came up in error. So I am sending this post in this format. Do Not Publish my name. However I wanted to say THANK YOU for your service. Both employees were very helpful, friendly, and courteous. Called about my problem ...
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Tried to post on google but the address came up in error. So I am sending this post in this format. Do Not Publish my name. However I wanted to say THANK YOU for your service. Both employees were very helpful, friendly, and courteous. Called about my problem the night before and the gentleman that answered was also very courteous and told me that someone would call back in the morning. And they did first thing. The service man was on time and also very courteous. He checked the air conditioner unit which was not working. Then he checked in the furnace and found a loose wire connection. After he made the proper connection everything worked perfectly. So, I was very happy. This is the second time this year that they have been of great service.
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By Morgan on 04/29/20
Terrific! Brenda was personable and friendly on the phone when scheduling the service visit. She said that techs are wearing masks and gloves with concerns of coronavirus and would wear booties in the house if they had to enter the home. She told me that I would be...
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Terrific! Brenda was personable and friendly on the phone when scheduling the service visit. She said that techs are wearing masks and gloves with concerns of coronavirus and would wear booties in the house if they had to enter the home. She told me that I would be contacted by one of three service techs prior to them showing up depending on who was available. As promised, Mike L**** did call me prior to coming out. Mike was friendly and quick to identify the service issue and fixed it promptly. Will definitely call on Ultimate again in the future.
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By Bobbie & Michael S. on 04/16/20
We have been totally pleased with the service and quality of service that Ultimate Heating and Air provided. They answered all of our questions. They were friendly, and informative. They cleaned up before they left our house every time they were here. We had a very...
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We have been totally pleased with the service and quality of service that Ultimate Heating and Air provided. They answered all of our questions. They were friendly, and informative. They cleaned up before they left our house every time they were here. We had a very positive experience dealing with them and, have nothing but positive things to say about them. We are looking forward to using Ultimate for our annual maintenance on our newly installed heating and air conditioning units.
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By Paul F. on 04/16/20
The Ultimate team from office to tech was great. Very professional, worked quickly and efficiently, answered all my questions.
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(208) 321-8663

Select any employee to see all their reviews.

Tracy M
Customer Service Rep.
Rating:
(72 total reviews)
Darin W
8 Years
Rating:
(50 total reviews)
Christopher W
9 Years
Rating:
(27 total reviews)
Michael L
10 Years
Rating:
(25 total reviews)
Christopher D
25 Years
Rating:
(3 total reviews)
Cas S
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ultimate Heating & Air, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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