Came out the same day I called and fixed my air with minimal charge. The technician, Mark, also helped me think of inexpensive solutions I may be able to implement to keep my problem from reoccurring since I have an unconventional set up with my HVAC unit. I can't say enough about the professional, friendly and knowledgeable service the Turk company provides. I will recommend Turk Heating & Cooling to anyone who needs service.
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We had an intermittent issue with our blower during cooling season. The problem could not be reliably reproduced, which is the worst case scenario for mechanical troubleshooting. The technician from Turk did a great job of actively listening to the history of the symptom and we were able to theoretically narrow down the cause to 3 possible low cost options. Of the three companies that took a shot at the repair, Turk is far and away the best. Thank you for running a first rate shop, Mark. You've earned a repeat customer.
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I have dealt with Turk for many years (16+). Mark has always taken the time to explain what is going on, what needs fixed, etc. Mark and his crew recently put in a new AC and furnace for me. They were nothing but professional and kind. They took the time to explain the new thermostat to me and they cleaned up after. They were on time and left in less than the quoted time frame. I will continue to use Turk Heating and Cooling and recommend them to everyone I know even if I know they use another service!
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I have dealt with Turk for many years (16+). Mark has always taken the time to explain what is going on, what needs fixed, etc. Mark and his crew recently put in a new AC and furnace for me. They were nothing but professional and kind. They took the time to explain the new thermostat to me and they cleaned up after. They were on time and left in less than the quoted time frame. I will continue to use Turk Heating and Cooling and recommend them to everyone I know even if I know they use another service!
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I was incredibly pleased with our experience with Turk Heating and Cooling. They replaced our entire HVAC system. The service was excellent and the price was very competitive compared to other quotes. Our furnace stopped working during the week of an expected cold snap. Turk brought us portable heaters until they could get us on the schedule for a new HVAC install, which was a few days out. When another job finished earlier than expected, they called us and said if we didn't mind if they did the job in 2 parts, they could come that day and do our furnace installation before the temperatures dropped into the 20's. They installed the furnace and then as promised, came back a week or so later and completed the air conditioner portion The sales rep Justin even called to remind me to apply for our $300 IPL rebate when he saw I hadn't filed it yet. Our furnace was 20 years old, so the new one has cut our electric bill by over half and it works great due to their expert installation. I highly recommend them.
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I can not say enough good things about Turk Heating and Cooling. I called on a Sunday night after dealing with a big name company all day who recommended a total HVAC replacement. I asked around and decided to get a second opinion. Mark called me back right away and told me he would have someone out Monday evening or Tuesday morning. Eric the technician called us Monday late afternoon to work us in. He came to our house and was super friendly and knowledgeable. He diagnosed a simple, inexpensive fix and had our heat running within an hour. I will never use any other company than Turk and will recommend them to anyone!! Thank you so much, Mark and Eric. Some very honest people in a not so honest world!
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We had an issue with our heat on Sunday. I called Turk on Monday and they were out on Tuesday. Justin got me on the schedule and Eric came out and looked at the system. Both of the gentlemen were great. Another company said I needed a new system but Eric fixed my issue (bad capacitor) in around an hour and I am up and running. Turk definitely gets my recommendation.
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We recently, October 2019, had our furnace and central air conditioner replaced. Turk Heating and Cooling exceeded our expectations. The quote was easy to understand and considerably cheaper than our other quotes for comparable equipment. A few days before the installation, Mark , the owner visited our home. Mark made sure the equipment ordered was correct for our needs. He explained the process and confirmed his crew would have all the materials needed. Casey and Chris the installers are excellent. Friendly, courteous and very professional. After removing our old furnace, some leaking duct work was found. This duct was not supposed to be replaced. The guys went back to their shop and fabricated a replacement anyway ! Just to do the right thing. I was very impressed. I would have never known there was a problem. We are a very happy customer.
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