I had 2-3 folk referring Turk. So I made the call. The technician Mark T. was very courteous and pleasant.Solved the issue quickly and without trying to upcharge or upsell. I'm already working on getting an appointment to have the A/C serviced at my daughter's house. I've already saved Turk Htg/AC in my contacts list!!
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Turk Heating & Cooling came highly recommended from a local Facebook group and didn't disappoint. They were able to send a tech out the next day (we did not have an emergency or outage, the AC was just not keeping up) and they quickly diagnosed the issue and repaired it. They did not try to sell me anything I didn't need like the former company we had used in the past, even though we have an older unit. Their pricing was right on the mark as well! Mark T was very professional and courteous. I will not hesitate to call them for future maintenance or service calls.
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Mark T came out this morning for regular maintenance/tune-up. He was on time and professional. I had a few questions about the filter set-up in my furnace, and he was able to explain it all to me. It's nice to have Service Pro's like Mark T and businesses like Turk Heating & Cooling in the area. We never have to worry about Heating & Cooling issues because we know Turk is just around the corner to help out. Thank you!
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Mark was very Honest and knowledgeable , spent time to explain some functions of the equipment and even took some time to small talk. This company was able to diagnose a problem that another company could not. Kudos to Turk Heating and Cooling , we are blessed to have found a company that we can rely on .
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I have used Turk Heating & Cooling for close to 15 years. In that time, I have consistently been beyond pleased with the quality of service that they provide. They are fair, knowledgeable, honest, and reliable. Because of their excellent service and attention to detail, I will NEVER use anyone else for my heating/cooling needs. I just had my air conditioning serviced for Spring— and Mark (true to form) did an EXCELLENT job. Thank you Turk Heating & Cooling for always putting the customer first and for consistently being top notch at what you do! It is appreciated by loyal customers like me!
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It was Sunday morning and my heat wasn't working. I left a message at about 9:30 and got a call back in 15 minutes. I was told there were a couple calls ahead of me and they would call when on the way. 2 hours later and I get a call. Mark T shows up about 20 minutes later and it is a very minor issue. He gets it straightened right out and offers to conduct a basic maintenance and cleaning also for the cost of the after hours/weekend service call fee or, for VERY little more, I can set up an annual plan that will bring them back out in the spring for pre-cooling season cleaning/maintenance. I definitely feel like I was treated fairly and that they work with an eye to ongoing relationships rather than just a quick buck. Mark was polite, not condescending as I have experienced with other mechanical and home maintenance techs. He was meticulous about the uses of booties as he came up an down from my old concrete basement and in and outside. I wholeheartedly recommend Turk's!
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It was Sunday morning and my heat wasn't working. I left a message at about 9:30 and got a call back in 15 minutes. I was told there were a couple calls ahead of me and they would call when on the way. 2 hours later and I get a call. Mark T shows up about 20 minutes later and it is a very minor issue. He gets it straightened right out and offers to conduct a basic maintenance and cleaning also for the cost of the after hours/weekend service call fee or, for VERY little more, I can set up an annual plan that will bring them back out in the spring for pre-cooling season cleaning/maintenance. I definitely feel like I was treated fairly and that they work with an eye to ongoing relationships rather than just a quick buck. Mark was polite, not condescending as I have experienced with other mechanical and home maintenance techs. He was meticulous about the uses of booties as he came up an down from my old concrete basement and in and outside. I wholeheartedly recommend Turk's!
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Turk Heating & Cooling is exactly what an HVAC company should be: honest, dependable, thorough, pleasant to work with, fair, and reasonably priced. I will ALWAYS use Turk and I can't thank enough the people at Franklin Township Chat for pointing me their direction. Mark Turk Jr. is just amazing. He does a wonderful job every visit and I could not be more pleased with his service. 100% fantastic. He's helped me through a lot of screw-ups that my builder's HVAC company performed. That is the definition of "above and beyond." (And no, I was not paid to write this. They really are that awesome.)
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