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By Stephen Pamela W. on 12/12/18
on time, informative, and always very courteous.

By Susan Hussey on 12/11/18
My furnace went out. I called Total Comfort Solutions, They said they could come the same day!! Bad news was that my 48 year old furnace would cost ALOT to fix. I chose to look at getting a whole new system. Derek Wood spent a lot of time going over the different s...
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My furnace went out. I called Total Comfort Solutions, They said they could come the same day!! Bad news was that my 48 year old furnace would cost ALOT to fix. I chose to look at getting a whole new system. Derek Wood spent a lot of time going over the different systems they had. Despite me asking multiple silly questions, he remained polite and courteous. The fellow ( I forgot his name ) that came to diagnose the problem, was very courteous as well. I had a great experience, despite the bad news.
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By Duane Sharron Cinnamon on 12/05/18
Fast, friendly, and professional service!

By Ray Susan Q. on 12/03/18
Excellent service. Mike is always pleasant and helpful--most of all extremely qualified in his field.

By Joann Bamford on 12/03/18
Great technicians, caring service, reasonable service rates. I have used them 10+ years wouldn't use anyone else.

By Cody H. on 12/03/18
great service will call again...!

By Richard R. on 12/02/18
Providing great preventive maintenance service as expected. Thank you.

By Judy K. on 12/01/18
Great company. Very professional, explain solutions in terms that are easy to understand to meet your needs. They take every situation individually and explain all the options for your situation. I would highly recommend them to any of my friends. Mike was espe...
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Great company. Very professional, explain solutions in terms that are easy to understand to meet your needs. They take every situation individually and explain all the options for your situation. I would highly recommend them to any of my friends. Mike was especially helpful and willing to answer questions I had. He is a great asset to your company.
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By Jack Jackie DeLaney on 11/29/18
It was great to meet Corey and Brian and have them do our winter maintenance. They made sure to wear shoe protection so as not to dirty our floors. They were friendly, worked together well and completed the check in good time. We feel comfortable that our system is...
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It was great to meet Corey and Brian and have them do our winter maintenance. They made sure to wear shoe protection so as not to dirty our floors. They were friendly, worked together well and completed the check in good time. We feel comfortable that our system is good to go for the winter!
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By Glenn Sunny S. on 11/26/18
We are very happy with the service of Total Solutions and looking forward to completion of our project.

By Mark B. on 11/23/18
Originally upon moving to Walla Walla we had an emergent need for a tech on dec 23 in the middle of an ice storm. We foolishly undertook the installation of our nest thermostat and ended up with issues mid way through. With a freezing house we called total comfort ...
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Originally upon moving to Walla Walla we had an emergent need for a tech on dec 23 in the middle of an ice storm. We foolishly undertook the installation of our nest thermostat and ended up with issues mid way through. With a freezing house we called total comfort who arrived the same day. Ever since we have been customers with their maintenance plan. Techs are always prompt, courteous, and knowledgeable!
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By Carol Dufur on 11/21/18
Jeremy gave me 4 options for a new Heating system. I chose one and will have it installed within 2weeks. He was very knowledgeable and courteous..no pressure. I feel good about this decision.

By Pete Pat King on 11/20/18
Rachel, the first contact, as she answers the phone, is a wealth of helpful information. She's courteous as well. Cameron, our installer. Is the best. He's very thorough, knows his trade and quickly sought advise from his team. He was a joy to have in our home. ...
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Rachel, the first contact, as she answers the phone, is a wealth of helpful information. She's courteous as well. Cameron, our installer. Is the best. He's very thorough, knows his trade and quickly sought advise from his team. He was a joy to have in our home. When he left there was no debris, smudges, nothing just a new fireplace log.
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By Joe Kathy L. on 11/16/18
(no comment)

By Debbie Fine on 11/14/18
Greg was out yesterday to service my furnace and he is always very polite and very thorough with his work. GREAT JOB GREG!

By Harold Jan Ellenberger on 11/13/18
As before, have confidence in the work that Mike does!!

By Mike K. on 11/12/18
Fast response and pinpoint diagnostics. Pretty expensive, but Corey got my system up and running with minimal part replacements. He was clear about what was needed, how long it would take to get it, and what it would cost up front. I appreciated that.

By Harry G. on 11/06/18
Corey did a great job with the inspection and filter change!

By Eric Katie H. on 11/05/18
Fast, same day service for a minor problem. Great team.

By Karen C. on 11/05/18
Friendly and professional, would use them again in a heartbeat.
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Customer service is always a top priority at Total Comfort Solutions, LLC. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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