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By TERRA D B. on 08/20/19
I PURCHASED A HOME & HAD DREXLER INSPECT IT. NEW FURNACE REPLACED BEFORE CLOSING 7/25/19 ON 8/19/19 THE UNIT STOPPED THEY REFUSED TO RECK IT! DEMANDING 69$ PLUS LABOR. I EXPLAINED KIDS HAVE BREATHING ISSUES. TOLD I HAVE NO WARRANTY ON A BRAND NEW FURNACE? & I WAS N...
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I PURCHASED A HOME & HAD DREXLER INSPECT IT. NEW FURNACE REPLACED BEFORE CLOSING 7/25/19 ON 8/19/19 THE UNIT STOPPED THEY REFUSED TO RECK IT! DEMANDING 69$ PLUS LABOR. I EXPLAINED KIDS HAVE BREATHING ISSUES. TOLD I HAVE NO WARRANTY ON A BRAND NEW FURNACE? & I WAS NOT THE OWNER WHO PURCHASED IT ALTHOUGH I JUST PURCHASED THE HOME & PAID THEM TO INSPECT THE AC & FURNANCE CHECKED OUT FINE BEFORE THE NEW 1 WAS PUT IN! DONT TRUST THEM$$$$ THEY COULD CARE LESS!!! BAD INSPECTION & OR PLACEMENT YET PAY AGAIN?????????????? RUN YALL
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By gregory w. on 08/14/19
We had Jeremy Uptain. from Tom Drexler come by our house today. We needed a new water heater. He was fantastic, his work was excellent. He was on time, did a complete job, supported us with other plumbing issues. He went the extra mile and wet vac'd our basement fl...
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We had Jeremy Uptain. from Tom Drexler come by our house today. We needed a new water heater. He was fantastic, his work was excellent. He was on time, did a complete job, supported us with other plumbing issues. He went the extra mile and wet vac'd our basement floor where the water heater drained. Jeremy is very knowledgeable, lots of experience and did a great job. We will definitely call Tom Drexler back and ask for Jeremy if he is available. So grateful!
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By Ashlee T. on 08/12/19
My husband called Tom Drexler because we had an insanely high water bill and just wanted to take precautions to make sure there were no leaks at our house. They sent out Jeremy Uptain and he was wonderful! He was on time, very nice, and was extremely helpful and kn...
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My husband called Tom Drexler because we had an insanely high water bill and just wanted to take precautions to make sure there were no leaks at our house. They sent out Jeremy Uptain and he was wonderful! He was on time, very nice, and was extremely helpful and knowledgeable. We did have a few minor issues so we scheduled a day for him to come back and he fixed it all and was done in less than 2 hours time. We now have the comfort in knowing these issues are fixed. I highly recommend Tom Drexler and ask for Jeremy! He’s been in the business for 20 years and knows his stuff!
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By Ashley J. on 08/12/19
Great experience! Just had a kitchen faucet installed by service professional Mike M. He arrived on time, called before arriving to make sure I was home, and was overall very nice and professional. The work was done quickly and at a reasonable rate. Would definitel...
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Great experience! Just had a kitchen faucet installed by service professional Mike M. He arrived on time, called before arriving to make sure I was home, and was overall very nice and professional. The work was done quickly and at a reasonable rate. Would definitely use Tom Drexler again for plumbing needs.
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By Roxanne P. on 08/09/19
Danny P provided exceptional service! He has expert plumbing knowledge, competent and professional. Thank you!

By Stanley R. on 08/08/19
no comment

By John H. on 08/08/19
New furnace and AC. Technicians are very professional. We highly recommend Drexler. Update: Today they installed a new faucet on my kitchen sink. Friendly and professional. Showed up on time and worked till he was done. Fair price. Still highly recommend Tom Drexler.

By Dolores K. on 08/08/19
Darren was just wonderful, he did everything possible to take care of all my problems. He not only did the job but he went above and beyond to be just excellent. Give this man a big raise! He really cares about doing a good job and making a customer happy with the results.

By Gene A. on 08/07/19
Mike was very knowledgeable and professional. He did a great job of fixing a problem cause by another technician.

By Greg F. on 08/07/19
Jeremy U. had to go above and beyond the call of duty. We had water from the upstairs unit flowing into the lower unit in our four plex in the Highlands. Not only did he repair the problem, but had to tolerate the alcoholic bipolar tenant in a filthy environment. T...
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Jeremy U. had to go above and beyond the call of duty. We had water from the upstairs unit flowing into the lower unit in our four plex in the Highlands. Not only did he repair the problem, but had to tolerate the alcoholic bipolar tenant in a filthy environment. The owner just found out how bad it was up there and is in the process of eviction. Jeremy should not have been subjected to the arguments, filthy conditions, law enforcement being called, and this tenants drunken behavior. (Oh, and the smell of that place.) Jeremy completed his work in a professional manner albeit in the midst of chaos. (He was here 3-4 hours in this insanity!) The owner, myself (I am the lower unit occupant for 38 years now.) the insane tenant, some of her family, and the police were in a 'heightened emotional sense' to say the least. He did his work and seemingly slid through all of this chaos letting it not bother him or the tasks at hand. I give major kudos to Jeremy and his employer Drexler Plumbing HVAC!! The filth and stench alone, I personally would have went running. This entire day was....insane, but Jeremy let it all go like water off of a duck's back. Once again, it was a day from hell that he should not have been subjected to, and he was cool as a cucumber. Thanks Jeremy and Tom Drexler and Company !! JOB WELL DONE !!
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By Greg F. on 08/07/19
Jeremy U. had to go above and beyond the call of duty. We had water from the upstairs unit flowing into the lower unit in our four plex in the Highlands. Not only did he repair the problem, but had to tolerate the alcoholic bipolar tenant in a filthy environment. T...
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Jeremy U. had to go above and beyond the call of duty. We had water from the upstairs unit flowing into the lower unit in our four plex in the Highlands. Not only did he repair the problem, but had to tolerate the alcoholic bipolar tenant in a filthy environment. The owner just found out how bad it was up there and is in the process of eviction. Jeremy should not have been subjected to the arguments, filthy conditions, law enforcement being called, and this tenants drunken behavior. (Oh, and the smell of that place.) Jeremy completed his work in a professional manner albeit in the midst of chaos. (He was here 3-4 hours in this insanity!) The owner, myself (I am the lower unit occupant for 38 years now.) the insane tenant, some of her family, and the police were in a 'heightened emotional sense' to say the least. He did his work and seemingly slid through all of this chaos letting it not bother him or the tasks at hand. I give major kudos to Jeremy and his employer Drexler Plumbing HVAC!! The filth and stench alone, I personally would have went running. This entire day was....insane, but Jeremy let it all go like water off of a duck's back. Once again, it was a day from hell that he should not have been subjected to, and he was cool as a cucumber. Thanks Jeremy and Tom Drexler and Company !! JOB WELL DONE !!
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By Dan L. on 08/06/19
Stan C. was very knowledgeable and professional and did a great job for us!

By Greg B. on 08/05/19
Tech Mike Murphy not on list. Price was way too high. Could not find independent contractor to do job, so I went with Drexler. I will not use or recomend Drexler ever again. No stars.

By Louis H. on 08/01/19
Tony P. arrived during the designated time period, assessed the problem with my toilet tank, and quickly replaced the floater tank mechanism. He was done in about 20 minutes. He was very friendly, efficient, and did a good job. I can always count on Tom Drexler to ...
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Tony P. arrived during the designated time period, assessed the problem with my toilet tank, and quickly replaced the floater tank mechanism. He was done in about 20 minutes. He was very friendly, efficient, and did a good job. I can always count on Tom Drexler to address my plumbing needs. Thanks!
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By Kourosh d. on 07/27/19
Fast, professional. Best attitude. Great experience. Will use this service again

By Karl M. on 07/26/19
Terry H was awesome! He was very informative and very thorough. He also taught us how to fix some problems ourselves instead of just fixing it and charging us an arm and a leg. Very happy with our second experience with Tom Drexler

By Bonnie B. on 07/26/19
Travis McPherson completed the AC service run quickly, professionally, was friendly and informative. Excellent job! Thank you so much!

By Heather S. on 07/23/19
no comment

By Beverly J. on 07/19/19
customer service was great

By Beverly J. on 07/19/19
customer service was great
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