Brian from T.O. Plumbing - we had a problem with the under sink (kitchen) drain line leaking. Brian showed up (same day service!) and did a quick look see - he explained what he was going to do and the cost. we agreed and a little later the job was completed perfectly - can't say enough about Brian's personality and professionalism - we have some history with T.O. Plumbing and every experience has been five star -
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Thousand Oaks Plumbing is my go-to Plumbing Company! I am the owner of Salon Westlake, we have a total of 14 Sinks in our salon! The last thing I need is a bad plumber & bad service! When our salon’s plumbing isn’t right it ruins my stylists incomes & our clients experience and neither of those is something I want to happen! I also use Thousand Oaks Plumbing for my homes. They are the most pleasant, fair & professional people to to business with! Being I am a woman, I sometimes get the “ You don’t know what your talking about little lady” or “ Stop asking so many questions & let me do my job”” attitudes from many men in trade industries. I have NEVER been treated like that from Thousand Oaks Plumbing! They are so patient & understanding. They always explain everything that they are doing and why. I have learned so much from their technicians over the years. Also their office staff is equally as courteous & helpful! I will always call Thousand Oaks Plumbing for all my Plumbing needs & hopefully you will too!
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The plumbing team was Great. The showed up on time, they were courteous, professional and efficient. They finished the ahead of schedule and for the price agreed on. Our sewer service was down for a very short time, a real blessing for my 93 year old mother. Everyone we had contact with was friendly and professional. I would highly recommend them ! Tom
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Chris was awesome,very polite removed in foot wear before he entered the house, he was very knowledgeable about what he was doing and cleaning up afterwards. Thousand Oaks plumbing is great,the only thing that they need to work on is making sure that their office staff listen to the customer,when they make arrangements for them to call the customers cell phone and not the home phone number or sending texts. We will use them again though!!
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Last week I called TO Plumbing, they scheduled for Tuesday when Brad showed up professionally checked the leakage under the sink and found the rusty pipe !Immediately he ordered the part and today Thursday Brad fixed the problem in a timely manner ! Thank you Brad ,you did a great job !
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Quite simply put, this was the best plumbing experience I've ever had! Chris D. wasn't only on time, he was ahead of schedule. He knew exactly how to repair two fairly complex issues, and came prepared with all the needed tools. In less than two hours, both issues were resolved with no problems for a reasonable price. It was a true pleasure working with Chris D., and I will highly recommend Thousand Oaks Plumbing, Inc. to others.
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