The plumbing team was Great. The showed up on time, they were courteous, professional and efficient. They finished the ahead of schedule and for the price agreed on. Our sewer service was down for a very short time, a real blessing for my 93 year old mother. Everyone we had contact with was friendly and professional. I would highly recommend them ! Tom
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Chris was awesome,very polite removed in foot wear before he entered the house, he was very knowledgeable about what he was doing and cleaning up afterwards. Thousand Oaks plumbing is great,the only thing that they need to work on is making sure that their office staff listen to the customer,when they make arrangements for them to call the customers cell phone and not the home phone number or sending texts. We will use them again though!!
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Last week I called TO Plumbing, they scheduled for Tuesday when Brad showed up professionally checked the leakage under the sink and found the rusty pipe !Immediately he ordered the part and today Thursday Brad fixed the problem in a timely manner ! Thank you Brad ,you did a great job !
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Quite simply put, this was the best plumbing experience I've ever had! Chris D. wasn't only on time, he was ahead of schedule. He knew exactly how to repair two fairly complex issues, and came prepared with all the needed tools. In less than two hours, both issues were resolved with no problems for a reasonable price. It was a true pleasure working with Chris D., and I will highly recommend Thousand Oaks Plumbing, Inc. to others.
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My experience with TO Plumbing was very positive— prompt and courteous same-day service to repair a slow drip in my electric water heater. I was able to schedule a same day appointment, got a “heads up” phone call that the technician was on his way, and Brian arrived promptly. He was friendly and courteous, explained the problem and several options with cost estimates. He then proceeded to make the repair and was done within a relatively short time. Reasonable, friendly, and prompt. I will certainly call your company again for any future plumbing concerns.
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Matt is an exceptional Thousand Oaks Plumbing representative.. Thoughtful, courteous, knowledgeable, efficient, left the area he located the leak cleaner than he found it. I'm currently awaiting their proposal and I'm sure it will be as thorough as Matt's performance. Respectfully Submitted, Gerry Meherin
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Mathew arrived on time and performed an excellent jog in locating my slab leak. The leak is relatively slow, so locating it was difficult, but Mathew systematically narrowed down the breached area. Excellent job. We will be making a follow up appointment for the repair. Both the leak detection fee and quote for the repair are very fair. Thank you for for your great professionalism and courtesy. I will recommend T.O. Plumbing to all.
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