My experience with TO Plumbing was very positive— prompt and courteous same-day service to repair a slow drip in my electric water heater. I was able to schedule a same day appointment, got a “heads up” phone call that the technician was on his way, and Brian arrived promptly. He was friendly and courteous, explained the problem and several options with cost estimates. He then proceeded to make the repair and was done within a relatively short time. Reasonable, friendly, and prompt. I will certainly call your company again for any future plumbing concerns.
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Matt is an exceptional Thousand Oaks Plumbing representative.. Thoughtful, courteous, knowledgeable, efficient, left the area he located the leak cleaner than he found it. I'm currently awaiting their proposal and I'm sure it will be as thorough as Matt's performance. Respectfully Submitted, Gerry Meherin
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Mathew arrived on time and performed an excellent jog in locating my slab leak. The leak is relatively slow, so locating it was difficult, but Mathew systematically narrowed down the breached area. Excellent job. We will be making a follow up appointment for the repair. Both the leak detection fee and quote for the repair are very fair. Thank you for for your great professionalism and courtesy. I will recommend T.O. Plumbing to all.
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The plumber technician arrived exactly on time and was very courteous and explained exactly what the plumbing problem was and gave me a detailed explanation on how he was going to fix it and told me how long it would take. Also the rate was very reasonable and fair. I would HIGHLY recommend Thousand Oaks Plumbing !
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This is the second time I have used Thousand Oaks Plumbing and have been pleased each time with the level of service and professionalism. On this most recent service call Jesse fixed the problem immediately and provided me with tips regarding avoidance of recurrence that I greatly appreciated. This is my go-to business for any plumbing needs.
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Needed a water heater replaced so I called TO Plumbing. Brad showed up on time and was both very knowledgeable and courteous. He explained everything he would be doing and pointed out flaws in the installation of the old water heater which he corrected on the new one. I am very happy with the work Brad did and will use TO Plumbing again in the future.
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