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By DRL Management C. on 09/27/18
There was an issue with the initial estimate provided by Chris, which was resolved.
By Pat S. on 09/26/18
I can’t say enough about Thousand Oaks plumbing. From the office staff that I talked with on the phone and Sean and Alberto on the job. From the moment Sean showed up Friday I felt I was in good hands. He did what needed to be done and offered a plan and recommen...
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I can’t say enough about Thousand Oaks plumbing. From the office staff that I talked with on the phone and Sean and Alberto on the job. From the moment Sean showed up Friday I felt I was in good hands. He did what needed to be done and offered a plan and recommendations. On Monday, Sean and Alberto showed up and went right to work, to solve my problem. The drain is draining now, and if I need anything more you will get the call!! Thanks again, Pat Sullivan
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By Pat S. on 09/24/18
Thank you Thousand Oaks Plumbing. I was very pleased with the work and knowledge of Sean and Alberto and the entire office staff. Sean went the extre mile for me. I definitely want to recommend Thousand Oaks Plumbing for all your plumbing needs!
By Bridgette H. on 09/22/18
Jesse was personable and professional. The job was completed efficiently and he left the area very neat.
By Clint D. on 09/19/18
Jesse did an outstanding job repairing a shower from leaking. He was able to identify the root cause of the leak and provide a meaningful solution. He was very professional, and I plan to work with Jesse and Thousand Oaks Plumbing for all future needs.
By Nancy G. on 09/19/18
Brian was professional and knowledgeable about our plumbing issues. The work was performed fairly and with skill. It was a pleasure doing business.
By Lisa and Tom B. on 09/17/18
(no comment)
By Clifford G. on 09/15/18
(no comment)
By Marzette B. on 09/07/18
worker was friendly & prompt.Resolved the leaking water line to the refrigerator, but the cost was too much for half an hour of work. He said he couldnt install just the hose, that it comes with a valve. Hours later the refrigerator installer REMOVED that hose & le...
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worker was friendly & prompt.Resolved the leaking water line to the refrigerator, but the cost was too much for half an hour of work. He said he couldnt install just the hose, that it comes with a valve. Hours later the refrigerator installer REMOVED that hose & left the new valve on! so it CAN be separated and wouldnt have cost as much!!!
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By Kelly M. on 09/06/18
Brian was great. He was professional, timely, knowledgeable, and answered all my questions. The service he provided was great, however, I feel it was very pricey. He ordered a part for me, free of charge from the hot water heater: Rheem, but 205.00 to come back and...
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Brian was great. He was professional, timely, knowledgeable, and answered all my questions. The service he provided was great, however, I feel it was very pricey. He ordered a part for me, free of charge from the hot water heater: Rheem, but 205.00 to come back and put it in ( a 15 min. job). I want to get paid like that!!
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By Helen W. on 09/06/18
Highly communicative; mindful of my schedule, thorough, personable.
By Michael and Michele T. on 09/05/18
Very professional service and very nice technicians.
By Les S. on 09/01/18
From the receptionist who answered the phone, to Jessie, the technician who performed the service, everyone did a great job.
By Les S. on 08/31/18
I had a small leak from the drain under one of my bathroom sinks. I called TO in the morning and was told someone would be able to come to my house between 2-4 PM. The technician was Jessie, who came around 3 PM but had first emailed me to tell me when he was on ...
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I had a small leak from the drain under one of my bathroom sinks. I called TO in the morning and was told someone would be able to come to my house between 2-4 PM. The technician was Jessie, who came around 3 PM but had first emailed me to tell me when he was on his way. Jessie saw the source of the problem, told me the cost and that he had the parts on his truck. He completed the job in a relatively short period of time, being very careful and neat through the process of remvong the old drain and pop up assembly, and installing the new one. He was pleasant, very polite, professional, and just a nice man. When he was done he made sure he cleaned up everything and checked for leaks. All was good. I would highly recommend TO plumbing and their entire staff.
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By Elaine Z. on 08/30/18
Jesse was detailed in his explanation of the recommended solution to our plumbing problem. Appreciate his professional approach.
By Mark C. on 08/29/18
Very responsive, hard workers, great service, excellent communicators.
By Amen S. on 08/28/18
on time, quick and neat....would highly recommend him
By Tom C. on 08/28/18
Jesse was prompt, courteous and got the job done quick. The call center was able to give me the information I needed prior to getting a plumber to my house.
By Martin O. on 08/16/18
Great company. Like the way that they do business. Everything is up front and a quick response.
By Anand B. on 08/15/18
Chris was on time and examined everything. He patiently heard from us on what was needed. He is excellent to work with, gives a lot of helpful tips and also does his work with utmost attention to detail. Great guy and a great plumbing company to work with. Woul...
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Chris was on time and examined everything. He patiently heard from us on what was needed. He is excellent to work with, gives a lot of helpful tips and also does his work with utmost attention to detail. Great guy and a great plumbing company to work with. Would definitely recommend to anyone who needs plumbing work to be done.
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