July 13th was the 4th time we've hired Thousand Oaks Plumbing, Inc. Chris Danko was the highly experienced, knowledgeable technician who serviced two of our water faucets. Ventura county's hard water appeared to be the culprit, damaging the interior workings of our Italian made, Rohl kitchen faucet even though the product is reputed to be top grade. Chris used his ingenuity to save us from having to replace the faucet by cleverly cannibalizing parts from other faucets to renovate the corroded inner parts and reattach the central faucet to the kitchen sink. He candidly stated this was a band aid method with no guarantee of a permanent solution, but his technique sufficed for now. Chris was both personable and sensitive to our cost conscious concerns, and he was credible when he said most plumbers would suggest the faucet was not salvageable & we needed to purchase another faucet $et. I believed him when he also said most plumbers would not have been savvy enough to know how to fix our faucet. Once again Daniel Guiney's expert staff saved the day. Thanks for your conscientiousness, Chris, who is also a music aficionado I enjoyed exchanging views about various musicians. Lew Rosenberg
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I am so pleased with the customer service provided by Thousand Oaks Plumbing. I have used Thousand Oaks Plumbing 3 times this year for different household plumbing maintenance problems. The office customer service is excellent scheduling appointments that meet my needs. Brad has been my service provider. He is on time, friendly, efficient and goes beyond what I think other service technicians would provide explaining each step of the way what needs to done to remedy the problem and even identifying options. Brad made sure all of my questions were answered clearly. I would recommend Thousand Oaks Plumbing to everyone and also say "ask for Brad". S. James (6-21-2018 Thousand Oaks)
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Chris was on-time and quickly figured out the problem with the bathroom faucet. He was out of the cartridge on his truck but went and picked one up and completed the repair. Even did a quick fix on the shower in a few extra minutes. He did the job for the quoted price and we are very happy. Cleaned up the work area. Asked him for an estimate for replacement wash machine box and angle stops, which was reasonable and close to what I figured it would be.
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