Chris showed on time for our scheduled appointment. He assessed the scope of work and was going to send me and the owner a bid. Two bids were sent to each of us (with the same price); each bid contained a different scope of work. Neither bid included the entire scope of work or an available date to be completed. The office was contacted re this. They said the tech was to get in touch with me the same day. I contacted the office, again, the next day and they said they had talked with the owner. Neither one of us received a corrected bid. Due to this we decided to look elsewhere for service.
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Thank you Scott, Matt Luca and even Larry I had a slab leak you fixed that and corrected another leak that could have caused major problems and replaced the 20+ year old water heater. You did all of the work in 2 days Left everything clean. Professional courteous knowledgeable.. Thank you
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I have been using Oaks Drain Service for over 10 years and TYLER (not listed above) is the best service pro that has ever serviced my house. He is polite, knowledgeable and left everything spotless after he performed the service. I have already recommended a neighbor to contact ODS for service and request Tyler.
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Paul is fantastic! He asked enough questions when he arrived to quickly realize that the expensive repair I was told I needed was not accurate. He investigated and found the problem and then thoroughly tested to make sure he had the correct fix. Paul is very knowledgeable about his craft and took the time to explain things in a way I could understand. I will be using Thousand Oaks Plumbing from now on!
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Paul (the English Paul if there is more than one Paul) provided excellent service. He resolved the issue quickly. He carefully explained what was wrong and how he fixed it. Paul is very friendly, extremely knowledgeable, and answered all our questions. We will definitely request him for any future plumbing needs because of the excellent service he provides and because we trust him.
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We received a water bill of $750.00 and called Thousand Oaks plumbing to find the source. Larry C arrived and assessed the problem as a leak in our main water pipe. While he was here we had him look at other minor plumbing issues in our home. He followed up the next day with a professional and detailed quote of all plumbing issues in our home. The main water pipe was installed the next week and along with new toilets installed and minor leaks addressed. Being homeowners for more than forty years we have never been more comfortable with Larry being in our home as a service provider and individual. Gary and Linda Stone
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Larry from Thousand Oaks plumbing was one of the best service providers we have had in our home. We got a $750.00 water bill and obviously knew something was wrong when we called Thousand Oaks Plumbing to resolve the issue. Larry came and diagnosed the leak in our main water service pipe which was installed the following week. He also assessed by our request to check out other minor plumbing issues we had in the home and presented us with a full professional quote of all things that needed to be updated along with the main water pipe. Larry followed through with every repair in a very professional and timely way. He also found an internal pipe issue showing us a photo that we will need to address in the near future. Being homeowners for over forty years we have never felt more comfortable or impressed by Larry’s professional friendly and timely service. He is welcome whenever the need arises and would highly recommend him to anyone. Sincerely, Gary and Linda Stone
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I have tried my best to post reviews on Review Buzz plus another site a week or two ago. I am sooo electronically challenged but I think I accomplished the task. Let me know any way that I can improve the communication. Your guys have to be the best professionals that I have ever worked with. They are patient, thorough, kind and fair. I have dealt with the worst (I think) and now I have experienced the best. Thank you so much. It makes a WORLD of difference when trying to fix a problem that is totally out of my area of knowledge. Thank you Thank you Thank you, Cherie Chidester
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Frustrated, I am unable to add Gerry to list of fabulous plumbers. I'm Electronically Challenged, what can I say, Gerry, along with rest of Larry Cohen's team, did a terrific job. I have had such sad stories re: plumbing companies that I want to let everyone know how great these guys are. I am not related to, live next to or have any reason other than the pure joy of finally have professional help there when I needed it. Thanks you guys, Cherie Chidester .
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