There's nothing like hearing running water under your home when nothing is on. That's where I was last week. Thanks to Thousand Oaks Plumbing with one call help was on it's way. Professional phone help, a follow up email introducing Brad who was coming out- complete with a picture! That's a nice saftey touch when you are opening your home to a stranger. Then a through explaination of the problen, options for repairs, accurate estimate and quick service. They had the best price and turn around for the job. I could be happier! Highly reccomend TO Plumbing and Lucky you if you get Brad!!
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Called with very clogged kitchen drain. They arrived within 25 minutes. Had to snake 5 times including old school ingenuity. I'm convinced other plumbers would have forced me to pay for hydropressure at 4 times the price. Chris was very professional and TO Plumbing was very easy to work with.
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I've had Danny and a handful of his guys to my home a number of times the past year. Danny and most of his staff are uniquely and passionately focused on providing the best possible customer service. They are a pleasure to deal with and Danny honors his guarantee and quality of workmanship. It doesn't hurt that he's also incredibly charming and nice to speak with.
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Recently Thousand Oaks Plumbing completely repiped our home. This is the second job they've completed for us and we are extremely pleased. They provided five different options prior to beginning. They put no pressure on us to choose any particular strategy. Sean and Romero came out to clearly explain each one. They walked our house and yard with us to show us exactly what to expect. The workers came each day in plenty of time for us to get to work. They put in a full day of grueling work. John led the crew and was always considerate and professional. Brandon, Chris, and Guillermo, among others, were part of the dedicated, determined team. When you are facing plumbing issues, especially of this scale, you sincerely hope for a company whom you can trust. I highly recommend Thousand Oaks Plumbing, as they are one of the few companies left who truly take pride in their work and meet the customers needs with professionalism, good humor, and integrity.
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The main valve for my sprinkler line was cracked. Chris came out at the scheduled time and provided an estimate. He then did the repair. Chris came back the next day to check for leaks (which there was none) and refilled the hole. The work area was left clean. More importantly that doing the job correctly and on time --- during this repair--something else was tweaked. Chris came back to check it out and Sean (manager) got involved. There were extremely concerned about ME and wanted to make CERTAIN I was completely satisfied. The other issue was taken care of and NOT a big deal. The fact that this company was prompt and highly concerned about me was amazing! I really appreciated how they responded and will definitely call them for my next plumbing need.
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