We were very satisfied with the services in a very grim situation with our furnace being out. Swick responded in a very timely manner and evaluated the situation and repaired the furnace within the same day. Other repair businesses were contacted prior to and never returned calls for their so-call 24/7 emergency services...Swick came to the rescue...thank you very much and we’ll continue our business with you!
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Travis L. did the annual inspection of the heating system on Oct. 25th. He displayed great knowledge and showed me what he found at each step. Hr answered (and anticipated) all questions and was enthusiastic about his wok. Travis is an excellent representative for the company; skilled and personable.
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Travis L was en exceptional representative of Swick Home Services. I sought you out because of your ad on TV. If your installers are as knowledgeable, professional and personable as Travis, we will be Swick customers from now on and talk your firm up to all of our friends. Thanks for coming to Houghton. Barb Horton
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Furnace on it's last leg, Austin was able to get Darren out the next day for inspection and found a lot of damage as anticipated and needing emergency repair. He was able to quote us a new furnace and two days later Mike and Darryl were here on time as promised. We live on a steep hill and very narrow opening to basement. They spent the day doing a quality job installing our new furnace. Highly recommend Swick Home Services!
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Travis came this morning for a scheduled service call. I received a call before hand and he arrived within 15 minutes. Travis was very professional and accomplished the needed work quickly. Especially appreciated was the coverings he put on over his work boots before walking across the carpets, and the care he took in cleaning up! Thank you Swick for your fine service - and Travis for your good work! I'll be calling you again next year.
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As always when I deal with Swicks, VERY professional and polite . I needed help today with my thermostat to control my air conditioner. It was in the 80s. From Katie's phone conversation to Austin to Jon arriving and making the fix, AWESOME . They were able to get me into their schedule . Jon explained the problem and was quick. Thank you AGAIN
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The entire experience was excellent. Austin made everything come together smoothly ... and Jon was above and beyond in every aspect, answering every question thoroughly and performing every task with skill and precision. My expectations were exceeded, and I would not hesitate to recommend this company and these employees. It is a pure pleasure to deal with this level of courtesy and professionalism. Thanks
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