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By heidi p. on 12/11/18
verg good use them all the time bruce p. was very good

By Jim H. on 12/11/18
Had the seasonal furnace service for $194, which included the "Gold Star" membership fee of $149. Serviceman Mike left and the furnace wasn't working; I thought the pilot light went out so I called them back. Found out the furnace lost pressure in the water syste...
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Had the seasonal furnace service for $194, which included the "Gold Star" membership fee of $149. Serviceman Mike left and the furnace wasn't working; I thought the pilot light went out so I called them back. Found out the furnace lost pressure in the water system for which they tried to blame me. An additional $505 later we finally had heat. Two main parts, a pressure reducing value cost $265 and an expansion tank cost $240, which was an inadvertent $41 mark-down by the first serviceman, but Swick honored the quoted price. The same pressure reducing value sells for $59.95 and the same expansion tank sells for $35.95 @ https://www.supplyhouse.com/ - a 400% and 600% mark-up respectively? The completed job was accomplished well and Bruce went out of his way to solve our dilemma, but the way overpriced for the parts they provided was stunning. Plumbing and heating services you can trust are evidently as hard to find as an auto mechanic you can trust.
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By Charles S. on 12/07/18
Polite, respectful, very knowledgeable, explained nature of problem and repair. Kept work area clean!! Used "booties" to keep house floor clean. Would highly recommend him.

By Nicole & Dan H. on 11/22/18
Friendly and on time service

By Dave W. on 11/21/18
Great Job, 5 Star serves

By Dave W. on 11/21/18
Great Job,,,,,AND WENT OUT OF THERE WAY TO GET THE JOB DONE. Thank you,

By Kathy W. on 11/19/18
We were very satisfied with the services in a very grim situation with our furnace being out. Swick responded in a very timely manner and evaluated the situation and repaired the furnace within the same day. Other repair businesses were contacted prior to and nev...
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We were very satisfied with the services in a very grim situation with our furnace being out. Swick responded in a very timely manner and evaluated the situation and repaired the furnace within the same day. Other repair businesses were contacted prior to and never returned calls for their so-call 24/7 emergency services...Swick came to the rescue...thank you very much and we’ll continue our business with you!
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By Kathy W. on 11/19/18
Travis did an excellent job getting our furnace working. We highly recommend Travis, thank you for your dedication. Travis went out of his way to make sure our furnace was fixed in one day. And his services were very timely...Five Star Technician

By david r. on 10/29/18
Travis L. did the annual inspection of the heating system on Oct. 25th. He displayed great knowledge and showed me what he found at each step. Hr answered (and anticipated) all questions and was enthusiastic about his wok. Travis is an excellent representative for...
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Travis L. did the annual inspection of the heating system on Oct. 25th. He displayed great knowledge and showed me what he found at each step. Hr answered (and anticipated) all questions and was enthusiastic about his wok. Travis is an excellent representative for the company; skilled and personable.
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By Barb and Paul H. on 10/24/18
Travis L was en exceptional representative of Swick Home Services. I sought you out because of your ad on TV. If your installers are as knowledgeable, professional and personable as Travis, we will be Swick customers from now on and talk your firm up to all of ou...
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Travis L was en exceptional representative of Swick Home Services. I sought you out because of your ad on TV. If your installers are as knowledgeable, professional and personable as Travis, we will be Swick customers from now on and talk your firm up to all of our friends. Thanks for coming to Houghton. Barb Horton
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By Barb and Paul H. on 10/24/18
Travis L came to our home today. He was knowledgeable, professional and personable. He is an outstanding representative of your company. If your installers are as excellent as he is, we will be Swick customers from this day forward. Great young man!!!

By Victor & Joanne L. on 10/20/18
(no comment)

By Madora & Jim S. on 10/20/18
Furnace on it's last leg, Austin was able to get Darren out the next day for inspection and found a lot of damage as anticipated and needing emergency repair. He was able to quote us a new furnace and two days later Mike and Darryl were here on time as promised. We...
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Furnace on it's last leg, Austin was able to get Darren out the next day for inspection and found a lot of damage as anticipated and needing emergency repair. He was able to quote us a new furnace and two days later Mike and Darryl were here on time as promised. We live on a steep hill and very narrow opening to basement. They spent the day doing a quality job installing our new furnace. Highly recommend Swick Home Services!
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By Eugene B. on 10/12/18
We were very impressed again with the service we received, from the first phone call to the end. Hunter went above and beyond to take care of our problem. Kudos to the entire team!

By Scott H. on 10/11/18
Travis was awesome! The most knowledgable tech I've ever met. Easy to communicate with as well.

By Scott H. on 10/08/18
Travis came this morning for a scheduled service call. I received a call before hand and he arrived within 15 minutes. Travis was very professional and accomplished the needed work quickly. Especially appreciated was the coverings he put on over his work boots befo...
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Travis came this morning for a scheduled service call. I received a call before hand and he arrived within 15 minutes. Travis was very professional and accomplished the needed work quickly. Especially appreciated was the coverings he put on over his work boots before walking across the carpets, and the care he took in cleaning up! Thank you Swick for your fine service - and Travis for your good work! I'll be calling you again next year.
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By Matt G. on 10/07/18
Jim is awesome

By Matt G. on 10/07/18
Jim is the man. Professional, knowledgeable, reliable what more can you ask for.

By Gary S. on 09/13/18
As always when I deal with Swicks, VERY professional and polite . I needed help today with my thermostat to control my air conditioner. It was in the 80s. From Katie's phone conversation to Austin to Jon arriving and making the fix, AWESOME . They were able to ge...
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As always when I deal with Swicks, VERY professional and polite . I needed help today with my thermostat to control my air conditioner. It was in the 80s. From Katie's phone conversation to Austin to Jon arriving and making the fix, AWESOME . They were able to get me into their schedule . Jon explained the problem and was quick. Thank you AGAIN
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By Bill C. on 09/10/18
All around great experience. Would not hesitate to recommend, and will absolutely continue to employ your top-notch service. A sincere thanks.
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CALL TO SCHEDULE
906-228-3400
or book online

Select any employee to see all their reviews.

Travis L
12 Years
Rating:
191 total reviews!
Jon K
Rating:
81 total reviews!
Austin M
Customer Service Rep.
Rating:
(287 total reviews)
Katie G
Customer Service Rep.
Rating:
(72 total reviews)
Mike H
Rating:
(67 total reviews)
Amanda
Customer Service Rep.
Rating:
(58 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Swick Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
906-228-3400
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Customer service is always a top priority at Swick Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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