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By Stephanie D. on 01/23/20
Efficient and professional service and very knowledgeable service team.

By Darlene F W. on 01/20/20
Moe was on time, remembered from a previous service call exactly where the furnace/water heater was...he checked everything out, did a hose replacement, and even changed my filter for me...he is great!

By Stephanie D. on 01/20/20
Service Professional Tyler was efficient in performing work on the system and knowledgeable and informative regarding humidification and tankless systems.

By Bradley Q. on 01/17/20
I had a water heater that was giving me problems. I called Swan to check out the issue. The technician, Tyler, identified that my water heater stopped due to a gas sensor detecting gas. He gave me guidance and a quote on the means to fix the heater. I've had had is...
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I had a water heater that was giving me problems. I called Swan to check out the issue. The technician, Tyler, identified that my water heater stopped due to a gas sensor detecting gas. He gave me guidance and a quote on the means to fix the heater. I've had had issues with this heater twice in two years, and it was only 5 years old. Tyler also discussed options to get a new water heater, what the difference in models are, the quote for the purchase and installation. I decided to get a new water heater. The next day, another technician, Adam, came by to install the water heater. He was very knowledgeable of my old heater and new one. He also helped locate the gas valve (I live in a condo and I didn't know where it was). He did his magic, got the old water heater out, put the new one in, and I had hot working working that day. Overall, very positive experience. Swan's technician are very transparent when communicating. They got the job done, and they did it well.
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By Margie P. on 01/16/20
I found Swan Plumbing & Heating on Google. The reviews were good so I called them to do a furnace cleaning. Moe was my technician. He communicated his arrival time and was on time. He cleaned and examined my furnace and educated me on things to watch for. He was pr...
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I found Swan Plumbing & Heating on Google. The reviews were good so I called them to do a furnace cleaning. Moe was my technician. He communicated his arrival time and was on time. He cleaned and examined my furnace and educated me on things to watch for. He was professional and polite. I will ask for him if I need any work done. I also joined the club to get discounts. Very happy with my experience.
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By Marsha S. on 01/09/20
Eric is very knowledgable and gave me good tips for maintaining my a/c.

By Karthik R. on 01/07/20
no comment

By Jennifer N. on 01/02/20
Our service man Chris did a fantastic job repairing our kitchen sink shutoff valves. He was so nice and answered all our questions. I called the company before noon and they had an estimator out by 1 pm and a service man out by 3 pm to do the repairs. 10 gold stars

By Lynnette on 01/02/20
Shane provided friendly, and professional service. It is reassuring to have regular maintenance by the Swan team, Shane is an impeccable representative of Swan and their mission to provide quality products and service.

By Richard B. on 12/17/19
Detlef installed a new tankless water heater in our home. He is the consummate professional anyone would want to work in their home to perform whatever is being undertaken. He worked with speed, accuracy, integrity, knowledge and a professional skill set. He faced ...
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Detlef installed a new tankless water heater in our home. He is the consummate professional anyone would want to work in their home to perform whatever is being undertaken. He worked with speed, accuracy, integrity, knowledge and a professional skill set. He faced and solved what seemed to me like major installation problems head on and the end result is as perfect as i could ever imagine. He is welcome in our home at any time. (And NO he's not related to us.) I am truly impressed by this gentlemen and I am delighted we chose Swan for the purchase and installation and Detlef works there to perform the install. Thank you Detlef. Thank you Swan.
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By MJ V. on 12/16/19
no comment

By greg z. on 12/12/19
Jeremi was great. I will be using Swan for all my plumbing needs from here on. Honest, clean and just a nice guy. Greg Z.

By Joe C. on 12/12/19
Adam was very professional and answered any questions I had he explained what he was doing and showed me pictures he had taken before and after.

By Barbara S. on 12/11/19
Jeison Miranda is passionate about home heating systems and takes pride in his work. My old furnace was removed and a new one installed and working within a day. Jeison promised he would not leave until I had heat. I appreciated his and his team’s dedication, ...
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Jeison Miranda is passionate about home heating systems and takes pride in his work. My old furnace was removed and a new one installed and working within a day. Jeison promised he would not leave until I had heat. I appreciated his and his team’s dedication, professionalism and workmanship.
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By Rachael M. on 12/11/19
I’ve had 3 people out to help me the last week, I was concerned about the noises I was hearing so Tyler came out last week and checked out my furnace and was able to confirm it was on its last legs and briefly talked about some of the options I would have and was...
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I’ve had 3 people out to help me the last week, I was concerned about the noises I was hearing so Tyler came out last week and checked out my furnace and was able to confirm it was on its last legs and briefly talked about some of the options I would have and was very informative, and my cat loved him. He also took the time to clean up the mess made by another company in the furnace closet from when I had ac installed a couple years ago. Sure enough, my furnace died in the week, and even though I wished I had saved the furnace maintenance money, I’m glad I knew who i could call and not panic! Drilon came out to check out the furnace and was early, which was totally okay especially since the house was starting to get chilly! Was very friendly and made the process of getting financing a breeze. Later that day Eric delivered the furnace and Detlef came out install a short time later. I’m super released they were able to get it installed same day especially with the looming snow! While it took longer than I expected to get it up and running, I have heat! Settled cleaned up after himself and walked me through how to set up programs on the thermostat and went through each screen and then walked me through the things on the actual furnace and showed me what he did to make sure things were going to last and a great tip about using metal tape to keep the filter door from whistling! Overall I’m super pleased about the service I have received from Swan and would definitely contact them again in the future!
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By Donna F. on 12/09/19
We just completed a remodel and knew our furnace needed a good cleaning. Pricing was good, thoroughly explained what he was seeing in the system, didn't try to upsell us a new furnace as this one is only 10 years old and will easily last longer with regular mainten...
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We just completed a remodel and knew our furnace needed a good cleaning. Pricing was good, thoroughly explained what he was seeing in the system, didn't try to upsell us a new furnace as this one is only 10 years old and will easily last longer with regular maintenance. Easy appointment system, prompt, professional.
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By James V. on 12/05/19
When we found ourselves without heat on a cold December day, Jeison did a wonderful job of installing our new furnace in less than a day. He was very knowledgeable, professional, and even changed a potential problem in the ductwork from the hot water heater and rem...
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When we found ourselves without heat on a cold December day, Jeison did a wonderful job of installing our new furnace in less than a day. He was very knowledgeable, professional, and even changed a potential problem in the ductwork from the hot water heater and remedied it on the spot. Great service!
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By Chris W. on 12/04/19
Shane O'***** came in for a general furnace tune-up. We have worked with SWAN numerous times and have always been extremely satisfied with their work. This was our first time working with Shane, and the satisfaction continues. He was very helpful and knowledgeable ...
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Shane O'***** came in for a general furnace tune-up. We have worked with SWAN numerous times and have always been extremely satisfied with their work. This was our first time working with Shane, and the satisfaction continues. He was very helpful and knowledgeable about the furnace. I feel very confident in the condition of the furnace and received some great tips for continued personal maintenance that will keep it running well for years to come. SWAN and their staff are top-notch and we would not go anywhere else for our home needs that they can service.
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By Rachel G. on 12/03/19
My furnace was cycling off very often. Drilon came out originally, and laid out my options. Which all sucked. But the cost of possible repair wasn’t worth it with the age of my furnace. I decided to replace my Furnace and AC. Jeison M came out with Daniel to do t...
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My furnace was cycling off very often. Drilon came out originally, and laid out my options. Which all sucked. But the cost of possible repair wasn’t worth it with the age of my furnace. I decided to replace my Furnace and AC. Jeison M came out with Daniel to do the replacement the same day. Jeison explained everything he was doing along the way, and entertained my questions having limited hvac knowledge. He couldn’t have been more professional and kind during a huge costly event right before Christmas. Immediately after they got the furnace up and running, I get probably 4 times more airflow through all the vents in my home, and made me feel better about replacing everything.
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By David S. on 12/03/19
Drilon was very knowledgeable and efficient. He suggested different options for repairing my furnace. I will request him again.
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45 total reviews!

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