Tony G. with Swan Heating & Air Conditioning Co. was very quick to determine the problem, had the part with him and fixed the problem in less than an hour. Swan was able to schedule him for this repair the same day which was fantastic as there was a dog in the house along with people. Thanks so much Swan & Tony G.!!
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Both gentlemen were very professional and thorough. I appreciate the work they have done and consideration of the cleanliness of the work area. They explained what they were going to work on and provided a walk thru when they were finished. I highly recommend this company and both service pros. Thank you!!
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was knowledgeable, neat in appearance, caring and thorough. Hope we can live with the thermostat that together we decided to keep,since the totally plain one didn't address the humidifier and we'd have to do that separately and in the crawl space. We appreciated having someone who obviously checked things and understood our concerns and could "fix" whatever, that was obvious.He was pleased to work for the Swan Co. Thank you
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Both Lu, Andy, and Shawn did an excellent job in making an appointment, diagnosing what was wrong And resolving the issue with the air conditioner Andy spent a long hot afternoon to install, and make it work correctly. The air in our house is much much cooler than when it was originally installed a year ago Thank you Andy sooooo much.
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Smug and arrogant. Folks if you fix your A/C or not. I still have A/C at my house. I’m good. So do what you want. I asked for a quote after he told me replacement was 4200$ and he told me he don’t do quotes. I’d pass on Swan with there untrained staff. Update I had another company come out and all I needed was coolant. I called in to ask Sean why I wasn’t offered a 100 repair I was told it’s a waste to throw money away on an old system. I’d recommend some one other then Swan.
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A/C diagnostic. Able to get an appointment the same morning as they manage their appointments based on location and technicians already in the field very well. Tony showed up promptly, was knowledgeable and friendly and found the issue with little problem. Still considering options as he presented for repair or replacement presented by Peter during follow up.
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Excellent service with swan. Had a previous HVAC company out here want to sell me a new unit and we're Leary because the last HVAC people tried to sell me a new unit when all it was was a crossed wire, went and looked at the guy the one that sell me a new one then when I went back to the other HVAC company it said would cost me two grand to get fixed with a Band-Aid cost me less than $300 to get it fixed this time so I will stick with swan Tony Garofalo was the guy that service me very nice energetic guy who seems very honest which is a breath of fresh air. Gary V
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Great people to work with. Rob and Lu helped us get the new AC system we needed and made sure we were satisfied with its operation. We will continue to call them for all our AC and furnace needs. We highly recommend this company. They were always on time, wore shoe covers so they didn't track in dirt. All personnel were friendly, honest, and very helpful.
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Had our yearly check on our air conditioner and Curtis was very professional and respectful taking time to pull on his booties when entering our home. We have the yearly maintenance agreement with Swan's. It offers a yearly check on our furnace, air conditioner and a water heater flush along with 20% discount on repairs and in-door air quality products. Further, it allows for priority service. Have enjoyed working with several of Swan's service representatives. Thank you Swan's for providing excellent service.
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