Swan is an excellent company that we can always depend on. We stay on their maintenance plan knowing they will send professionals like Brock Nichols, that will be respectful & powerhouses that work hard, pay attention to our home & are diligent in getting the job done while being kind. I've heard Swan is expensive, that's ridiculous, you get what you pay for! I love my home & the people at Swan take great care of us, thank you!
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Jake did a great job installing the units I purchased. He was very professional during the installs and made sure I and my wife understood what work needed to be completed prior to it happening. Jake used safe practices (mask/gloves/covered shoes) while working in and around our house. I appreciate Swan taking this approach to safety and putting customers like myself at ease. I will definitely use and recommend Swan to friends and neighbors.
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Zach was very professional during the install. He explained what work needed to be completed and answered all my questions during the process. Zach took pictures of the install to ensure I understood what was being replaced at both locations. He was very conscientious about safety and always made sure he wore his mask and covered his shoes while working in our house. This is my first time working with Swan and was very impressed with their whole team.
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Nate was prompt and as we had him out before I want to say that he's very professional and also friendly. Our home has a attic that is very hard to access due to the small opening. the original owners never installed any plywood up there so he has to carefully crawl on the 2x4's about 20ft to get to the ceiling unit. I've done it and it's hard on the knees and there are cross members made out of 2x4's that you need to go under and lay flat in order to get by them. Nate has to go above and beyond to work up there and sonce he ahs on the 2x4's to rest on when working it necessitates him having to adjust his position constantly. I've been up there once and I hope I never need to again. Thank you for sending such a knowledgeable tech to service our unit.
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Steele with Swan Heating and Air was great to work with. My wife and I had an air conditioner installed. Steele was very professional, went through everything he did while installing, so I could see what he did. He was also very informative about the process, the thermostat and kept myself in the loop about what was going on.
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The service provided for installing an air-conditioning unit and all of the related components was excellent by Steele and his co-worker, Dawson. It was a cold day and yet they both were very considerate and skilled with the installation despite the weather. The quality of workmanship is evident by the great appearance of the sheet metal work, components, connections and function of the equipment. All work and results are very satisfactory.
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We felt like we were given good advice & not pressured, so we were able to make a wise decision on our purchase. Isaac gave us good information on what was best for us. We decided to buy a new system instead of repairing our old system. Peter answered all our questions & helped us to make an informed decision on our homes best needs. Zach was very professional & got straight to work. He helped us program our Thermostat, so we didn't have to figure it out ourselves. Rick was very helpful to Zach, even though he's recovering from shoulder surgery. We truly appreciate all his help! Andy was very knowledgable & thourough in checking out our new system & getting what we needed to get our rebates. We will be using SWAN in the future for our needs & recommend them highly.
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Peter came out to do an estimate for us, and was very nice and professional, he gave us a bid before leaving! Once we accepted the bid they came out the next business day. Zach, Steele and Dawson were a great crew and very easy to talk to. They answered every question and were very aware of our needs. Zach told us he would stay till the job is done and he did even though that meant they were here all day and part of the night. I would recommend Swan to anyone for their heating and air conditioning needs! Thaniks for making this a "fun" experience!!
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Brock Nichols and his partner did a wonderful job with my duct cleaning and vent cleaning for the dryer/my home! They were able to show me very clearly with pictures and videos the state of my vents/ducts which was helpful! They were very professional and are great with Cats and Dogs! My dog is skittish and she was very comfortable with them instantly. They were clean, and attentive, very forth coming and I could tell they genuinely enjoyed their jobs. I would use this company again and would highly recommend. Thank you so much!
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We had a great experience with Swan. We had Isaac T as our technician and it was apparent he was highly skilled/experienced with his craft. He took time to explain his findings and the repair, was very clean and polite around our young children and pets. We highly recommend Swan - you may pay a little bit more than the discount HVAC companies but it's well worth it to ensure a comfortable home.
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Recently my furnace stopped working, of course on one of the coldest days of year. Called several places, but Swan was the only one able to send help that day. Isaac was the service-tech and he was on time, very knowledgeable and my unit was running within an hour! Best of all the cost was very reasonable, in fact good. I would recommend Swan and Isaac to anyone.
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