Drew and Shawn came to my home on a service call for my failing furnace. Having assessed the situation, Drew presented me with all of the options available from rebuilding my old furnace to all of the more efficient units available. Having spent my career in sales and marketing, I especially appreciated being presented all of the options in an understandable way as opposed to being "pitched". I felt fully informed and was able to make a qualified decision on the spot and schedule the installation for the next day. He answered all of my questions and was professional and thorough. Thank you, Dew! I love my now warm home.
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Shawn and Drew responded to my service call for a non-working furnace. They arrived on time and were very nice and responsive. My furnace was old and I suspected I needed to replace it. Shawn was great to work with and answered all of my questions. I could tell that he was really listening to my questions and concerns and was able to get my unit running, though I chose to get a new furnace installed the next day. He was the first of the 4 Swan team members I've seen in the past 2 days and he was polite, professional, and service oriented. Thank you so much, Shawn!
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Rick Salter and Steele Sheeley installed my new furnace, a new CO2/smoke detector, and basement cold air return today. Rick was professional and every informative. He walked me through setting up my new Nest App, and gave me more info about my furnace and its operation. They were on time an on task the entire time they were here. Rick answered all of my questions and was very polite and patient. They left my home spotless. The whole Swan team is 5-star and they are lucky to have Rick. Thank you for your outstanding service.
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SWAN was the best company I could have possibly contacted to help me with my broken furnace. Tony G and his crew were fast, on time, and extremely knowledgeable. Andrew was one of the best salespersons I have ever worked with. Highly highly highly recommend these guys, they turned a bad day of a broken furnace during a snowstorm into a blast.
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Andrew at Swan Heating & Air was very patient, informative, and friendly. Never did I feel I was being pressured into a sale and I felt my needs were being handled the right person for the job. Thank you, Andrew! (But work on that beard...) The next day, less than 24 hours from the furnace going out, Dan and Jacob came out to install the new furnace. They were both extremely helpful, knowledgable, and equally friendly. They worked quickly and efficiently and made several modifications based on our needs happily. We are very happy with Swan. Great locally owned family business that has gained lifelong customers from us. Thank you!
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Andrew at Swan Heating & Air was very patient, informative, and friendly. Never did I feel I was being pressured into a sale and I felt my needs were being handled the right person for the job. Thank you, Andrew! (But work on that beard...) The next day, less than 24 hours from the furnace going out, Dan and Jacob came out to install the new furnace. They were both extremely helpful, knowledgable, and equally friendly. They worked quickly and efficiently and made several modifications based on our needs happily. We are very happy with Swan. Great locally owned family business that has gained lifelong customers from us. Thank you!
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Dylan T. Was awesome called before he showed up sent a text with a pic so I knew it was him..he was professional and nice talked me through what need fixed also each payment with what work..explained all options and didn't pressure me to hurry up and pay ...this is a great company I'm very satisfied!
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