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By sidney k t. on 02/20/22
Tyler Elkins gets a Five Star rating for his work at my house. It was late Friday afternoon when I called Sunset Air and told them that my A/C unit was not working. Tyler came and was able to fix the unit so it would work until the unit could be replaced. He is th...
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Tyler Elkins gets a Five Star rating for his work at my house. It was late Friday afternoon when I called Sunset Air and told them that my A/C unit was not working. Tyler came and was able to fix the unit so it would work until the unit could be replaced. He is the Zip Tie and Duct Tape KING!!! Mant thanks !! Sid Tally.
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By Bill G. on 12/30/21
Tyler is true professional and very knowledgeable with the equipment. His dedication to return us to service means very much to us! His assistant Kellsy was always in motion gettting equipment and and tools ready for Tyler.

By Beverly j C. on 10/26/21
Sunset Air was wonderful in all aspects of the installation process. Mark R was the lead installer who came to our house to inspect it and give us a quote. The price was reasonable as we really needed a new system because our old one was not cooling properly anymor...
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Sunset Air was wonderful in all aspects of the installation process. Mark R was the lead installer who came to our house to inspect it and give us a quote. The price was reasonable as we really needed a new system because our old one was not cooling properly anymore. We scheduled the date and time they were going to come and they were exactly right on time. Jake and Darryl did a wonderful job and cleaned up so well after the install you couldn't tell they were there !! So far I have been really pleased with Sunset Air and I'm glad we chose them as our A/C company. I hope that we will have a very long relationship with them. The girls that answer the phone Lydia, Savannah and another girl who's name I can't remember are also wonderful too. Thank you for a fine install, Sunset Air. Bev C
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By Thomas B. on 09/16/21
Very professional, courteous and knowledgeable about what they were doing. Thanks to the whole team at sunset air

By Jimmy S. on 08/29/21
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was...
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It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was right on time. My service was very professional and friendly. Sagar kept me informed as to how the service was going with some helpful insights to keeping my AC running at the perfect capacity. I'm looking forward to working with them again for my next service.
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By Jimmy S. on 08/29/21
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was...
(View More)
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was right on time. My service was very professional and friendly. Sagar kept me informed as to how the service was going with some helpful insights to keeping my AC running at the perfect capacity. I'm looking forward to working with them again for my next service.
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By Kamal S. on 08/25/21
Excellent job. Sagar was on time, courteous, professional, and left the area clean when he was finished. Can't find any fault. We will request Sagar again and would recommend him to others.

By Theodore C. on 08/25/21
Tech made some suggestions to save money and instructed me on the correct way to install my filters. He also carefully explained the benefits of installing a UV light.

By Richard L. on 08/25/21
We were fortunate to have chosen Sunset Air as our service provider when we moved to Florida in 2003. They have professionally maintained our AC with prompt, courteous service all those years. They gave us the best price and prompt service when we needed new air co...
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We were fortunate to have chosen Sunset Air as our service provider when we moved to Florida in 2003. They have professionally maintained our AC with prompt, courteous service all those years. They gave us the best price and prompt service when we needed new air conditioners at our 3 different addresses. We do not hesitate to recommend Sunset Air - they are the best!
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By Dorothy W. on 08/25/21
Polite, efficient, thorough

By Bill F. on 08/25/21
The tech who serviced my A/C showed up without a mask. I would think all techs would/would have worn masks when inside. My wife's immune system is compromised. As a result, she cannot have the vaccine. She cannot be exposed. The tech should have worn a mask when in...
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The tech who serviced my A/C showed up without a mask. I would think all techs would/would have worn masks when inside. My wife's immune system is compromised. As a result, she cannot have the vaccine. She cannot be exposed. The tech should have worn a mask when inside the building. I mentioned that to him. Apparently, he didn't have a mask. He was evasive as to whether he had been vaccinated.Though he knew who I was, and I introduced myself, he addressed me as "Man" several times. Very unprofessional. When he left I had a question about the quality of my service, simply due to his lack of professionalism. I should add that I reported the tech's failure to wear a mask to Sunset and the response was pretty lame. "We can't make them wear masks." My thoughts on that are comment are: "Why not? Who;s running the business...management or the techs?" William Ford Farrington Way, Fort Myers.
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By Ellen G. on 08/25/21
I have been with them for 20 years and have always been happy

By Walter N. on 08/25/21
no comment

By Judith N. on 08/11/21
As usual, tech was a gem. Explained everything. Was quiet, professional. He has been here before. He is exceptional.

By Patricia D. on 08/08/21
We find their service and employees to be knowledgeable, honest, prompt, and courteous. Thank you to our new AC installers, Matt and Robert.

By Stanley Z. on 08/05/21
Was very pleased with Tyler S and his helper from today's appointment to remastic & seal plenums supply & return.

By Lawrence D. on 08/02/21
Matt and Jake did an excellent job of installing our replacement air conditioning system. They were friendly, answered questions and cleaned everything up before they left. Truly 5 star service!

By David S. on 07/09/21
no comment

By Gerard B. on 07/07/21
Matt and his team (Jake and Roger) did a perfect full system install. Work was excellent, on time and clean. Couldnt ask for more. Sunset came as a referral and I will be referring them to people I know.

By Walter R. on 07/07/21
Excellent scheduling and reliable service.. Tyler, our technician, did a great job maintaining the system and providing options for future needs. He was very personable and professional.
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CALL TO SCHEDULE
239-693-9005

Select any employee to see all their reviews.

Tyler E
1 Year
Rating:
160 total reviews!
Thomas W
32 Years
Rating:
148 total reviews!
Kaylynn L
Customer Service Rep.
8 Years
Rating:
(674 total reviews)
Cindy M
Customer Service Rep.
23 Years
Rating:
(191 total reviews)
Lydia F
Customer Service Rep.
15 Years
Rating:
(174 total reviews)
Shelbi P
Customer Service Rep.
5 Years
Rating:
(150 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunset Air and Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
239-693-9005
Kaylynn L has a 5-Star average rating and a total of 674 total reviews
674 total reviews
Born in Miami, Florida. Moved to Cape Coral, Florida when I was 10 years old. Went to Georgia State University for Psychology. Graduated with Bachelors of Science degree. My favorite team is the Miami Dolphins, I have 2 daughters named Zoey and Taylor, and a dog named Scooby.
By Jimmy S. on 08/29/21
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was...
(View More)
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was right on time. My service was very professional and friendly. Sagar kept me informed as to how the service was going with some helpful insights to keeping my AC running at the perfect capacity. I'm looking forward to working with them again for my next service.
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By Jimmy S. on 08/29/21
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was...
(View More)
It started with a phone call from Kaylynn to remind me of my upcoming AC service call and was ready to schedual the appointment, I asked if Sagar was available and he was. On the day of the appointment they kept me informed as to when Sagar was to arrive and he was right on time. My service was very professional and friendly. Sagar kept me informed as to how the service was going with some helpful insights to keeping my AC running at the perfect capacity. I'm looking forward to working with them again for my next service.
(View Less)

By Kamal S. on 08/25/21
Excellent job. Sagar was on time, courteous, professional, and left the area clean when he was finished. Can't find any fault. We will request Sagar again and would recommend him to others.

By Theodore C. on 08/25/21
Tech made some suggestions to save money and instructed me on the correct way to install my filters. He also carefully explained the benefits of installing a UV light.

By Richard L. on 08/25/21
We were fortunate to have chosen Sunset Air as our service provider when we moved to Florida in 2003. They have professionally maintained our AC with prompt, courteous service all those years. They gave us the best price and prompt service when we needed new air co...
(View More)
We were fortunate to have chosen Sunset Air as our service provider when we moved to Florida in 2003. They have professionally maintained our AC with prompt, courteous service all those years. They gave us the best price and prompt service when we needed new air conditioners at our 3 different addresses. We do not hesitate to recommend Sunset Air - they are the best!
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By Dorothy W. on 08/25/21
Polite, efficient, thorough

By Ellen G. on 08/25/21
I have been with them for 20 years and have always been happy

By Walter N. on 08/25/21
no comment

By Walter R. on 07/07/21
Excellent scheduling and reliable service.. Tyler, our technician, did a great job maintaining the system and providing options for future needs. He was very personable and professional.

By David S. on 07/03/21
Very satisfied with service and friendly technicians

By Linda C. on 06/30/21
I have been using Sunset Air for several years at both my residence and business. They are qualified and professional and their technicians are great. I have been very satisfied with them. Tyler E. just finished with my 6 month service yesterday and he and Allen...
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I have been using Sunset Air for several years at both my residence and business. They are qualified and professional and their technicians are great. I have been very satisfied with them. Tyler E. just finished with my 6 month service yesterday and he and Allen did a great job. I highly recommend them.
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By Daniel R. on 06/17/21
They were outstanding

By Edward D. on 06/17/21
Excellent service as always. the maintenance plan fits my budget perfectly. I had plenty of notice when the technician would arrive including a call from the tech. The maintenance was thorough. I will always use Sunset Air and recommend them to anyone needing a/c work.

By Frank & Mary Ann M. on 06/17/21
Have had problems with our AC and living a long distance away from our second home it isn't easy to arrange for check ups. The Sunset Air staff have been very helpful and professionell. I warmly recommend them.

By Wallace & Pat R. on 06/15/21
We are very satisfied with our technician Tyler. He answered any questions we had about our air conditioner. We have had Sunset Air for almost 18 years and are very happy with them.

By Wayne M. on 06/14/21
Sunset Air is an excellent company with highly trained personnel that can take care of any problem. I have used them for many years.

By David W. on 06/10/21
I have used Sunset for over 14 years. They installed a new Trane unit 8 years ago. They have always been honest and treated me right. Tyler performed a maintenance check on my system this week. He is professional and knowledgeable and answered our questions thoroug...
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I have used Sunset for over 14 years. They installed a new Trane unit 8 years ago. They have always been honest and treated me right. Tyler performed a maintenance check on my system this week. He is professional and knowledgeable and answered our questions thoroughly. I have always been fully satisfied with their service. I would recommend them to anyone who wants to have confidence in their A/C service provider. ****
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By John & Sheryl H. on 06/09/21
We choose Sunset Air to replace our orginal A/C unit which was not working. Since it has been replaced we have been very happy the A/C keeps us cool & it is energy efficient keeping the power bills down. We have an annual maintenance plan & all the guys have been v...
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We choose Sunset Air to replace our orginal A/C unit which was not working. Since it has been replaced we have been very happy the A/C keeps us cool & it is energy efficient keeping the power bills down. We have an annual maintenance plan & all the guys have been very professional & explained things if we had any questions.I would highly recommend them
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By Terry B. on 06/05/21
no comment

By David & Barbara A. on 06/05/21
It's always easy to work with Sunset Air - they are friendly, reliable and affordable
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