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By Joy M. on 08/31/19
I recently had my 4.5" shutters installed and I absolutely love them! They look great and I like the fact that they are durably engineered not to warp or discolor. Buy the large louvers because they are so easy to clean, and provide better outdoor viewing. No r...
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I recently had my 4.5" shutters installed and I absolutely love them! They look great and I like the fact that they are durably engineered not to warp or discolor. Buy the large louvers because they are so easy to clean, and provide better outdoor viewing. No regrets or buyer's remorse here.....am very happy with them. Sunburst Shutters' staff were great! They were helpful and courteous. I would definitely recommend this company to anyone who wants to dress their windows up, save on energy costs, and add value to their home. 2 thumbs up!!!!
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By Robert H. on 06/15/19
I was very pleased with the quality of customer service and manufacturing of my shutters. Mike did an outstanding job with the installation and Kimball was exemplary with the initial consultation. Sunburst Shutters will be my go to place for future window dressing needs. Thank you.

By Amy S. on 05/23/19
No comments

By Mel H. on 05/23/19
Moises was Professional, Efficient, Thorough and the Installation Quality was Excellent.

By Jim D. on 05/15/19
I love my new barn door! Thank you Kimball for helping me with the design and thank you Moises for hanging it beautifully. I would highly recommend Sunburst Shutters. The quality of their barn doors is A

By Jim D. on 05/15/19
I love my new barn door! Thank you Kimball for helping me with the design and thank you Moises for hanging it beautifully. I would highly recommend Sunburst Shutters. The quality of their barn doors is A

By Suzanne D. on 04/15/19
The whole experience with Sunburst Shutters was exceptional. They came to our home and explained all of our options. They had the samples and pictures to help us choose. The prices were better than Home Depot and the materials are superior. We had updated calls...
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The whole experience with Sunburst Shutters was exceptional. They came to our home and explained all of our options. They had the samples and pictures to help us choose. The prices were better than Home Depot and the materials are superior. We had updated calls letting us know the progress on the shutters. They finished two weeks earlier than anticipated. Ricardo came to install the shutters. He was punctual, quick, friendly, and courteous. We love that they were able to just add to our existing window modeling. The end product is so beautiful and functional. Thank you!
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By Danielle B. on 04/14/19
Extremely happy with the service we received from Sunburst - all the way from start to finish. Very professional, prompt and excellent communication! Kimbal was very knowledgeable and informative when he came to quote us. The installation was a breeze with Ricardo....
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Extremely happy with the service we received from Sunburst - all the way from start to finish. Very professional, prompt and excellent communication! Kimbal was very knowledgeable and informative when he came to quote us. The installation was a breeze with Ricardo. He was on time, fast and friendly! Very happy with our decision to go with Sunburst!
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By Larry S. on 04/05/19
Beautiful as well as painless install by friendly and efficient installer on time

By Barbara N. on 04/04/19
I shopped around and found Sunburst Shutters prices, quality, service and installation can't be beat!!!

By Carol J. on 04/04/19
If there were 6 stars available I'd give Moises 6 stars. Not only was he timely, efficient, thorough and knowledgeable, he was also kind and considerate. He arrived on time and left on time and the shutters look fabulous! I'm so glad he took a moment to explain mai...
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If there were 6 stars available I'd give Moises 6 stars. Not only was he timely, efficient, thorough and knowledgeable, he was also kind and considerate. He arrived on time and left on time and the shutters look fabulous! I'm so glad he took a moment to explain maintenance etc to me. Happy Customer more
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By Marlia C. on 04/03/19
Ricardo P. Did an excellent job. My shutters are beautiful! I highly recommend Sunburst Shutters.

By Janet F. on 03/19/19
Moses with Sunburst Shutters did a great job installing my shutters and even fixed some areas of broken magnetic closures in older shutters installed by sunburst years ago

By George C. on 03/15/19
Ricardo knows what he is doing I had three large window to do.He arrived on time and is very efficient on getting the job done even clean up.I would recommend Sunburst Shutter.

By Douglas B. on 03/06/19
We have Sunburst Shutters throughout our personal residence and love them. So, when we wanted to "dress up" a rental property we own, it was an easy decision to call Sunburst. From Elisabeth on the phone, to Kimball for the initial visit to the property, to Moises ...
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We have Sunburst Shutters throughout our personal residence and love them. So, when we wanted to "dress up" a rental property we own, it was an easy decision to call Sunburst. From Elisabeth on the phone, to Kimball for the initial visit to the property, to Moises for the install, there was a consistent thread of professionalism throughout. Kimball had some great suggestions to manage the budget, and the shutters were delivered early and look beautiful. We would highly recommend Sunburst for outstanding quality and a great experience. Doug and Judy Boxx
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By Joe M. on 01/05/19
the service and product provided by SunBurst is spectacular. the installer was super knowledgeable and friendly. I had shutters installed throughout the house and do recommend this business and product.

By Sarah K. on 12/28/18
Easy, peasy from start to finish. Already a returning customer but will always come back to Sunburst. Have and will continue to reccomend to friends.

By Steven L. on 12/18/18
It was a pleasure working with everyone at Sunburst Shutters. They were very friendly, professional and made the process very easy. The prices were very reasonable and the service was top knotch. I highly recommend Sunburst Shutters. Steve L. - Yucca Valley CA

By Matias F. on 12/05/18
Very happy with the quality of the product and the installation.

By Cathy Z. on 11/14/18
So in love with my shutters! The service was amazing! The quality is great, fits perfect in my room. Installer Rick was so nice and very professional. Would highly recommend this company!!!
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800-505-0095

Select any team member to see all their reviews.

Moises R
Rating:
112 total reviews!
Ricardo P
Rating:
34 total reviews!
David J
Customer Service Rep.
Rating:
(1 total review)
Sunburst Shutters Team
Rating:
(33 total reviews)
Dan W
Rating:
(31 total reviews)
Kimball J
15 Years
Rating:
(17 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunburst Shutters - Southern California has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Sunburst Shutters - Southern California. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Kimball J has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
17 total reviews
An outdoor & sports enthusiast. Coaches youth sports. Big family man & a father of two. Born & raised on the west coast. A sucker for chocolate & peanut butter ice cream. Most memorable outdoor experience was heli-skiing the Canadian Rockies.
By Jim D. on 05/15/19
I love my new barn door! Thank you Kimball for helping me with the design and thank you Moises for hanging it beautifully. I would highly recommend Sunburst Shutters. The quality of their barn doors is A

By Jim D. on 05/15/19
I love my new barn door! Thank you Kimball for helping me with the design and thank you Moises for hanging it beautifully. I would highly recommend Sunburst Shutters. The quality of their barn doors is A

By Rose B. on 03/08/18
I recently had my living room and dining room done with new sunburst poly white shutters and I cant believe what a difference they make. I get so many compliments and absolutely love them. The installer was wonderfull, quick and professional. (Moses) And Dan who me...
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I recently had my living room and dining room done with new sunburst poly white shutters and I cant believe what a difference they make. I get so many compliments and absolutely love them. The installer was wonderfull, quick and professional. (Moses) And Dan who measured was also wonderfull as well as ladies in show room. I recently had more ordered for my bedroom and cant wait to see how they improve the room as well. I recommend this company to anyone wanting shutters and improving the look of your home.. Rosemarie/ Placentia
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By D F. on 01/31/18
Would definitely recommend. Kimball did the initialI consult and was helpful, thorough, and really personable. I believe he is a store manager, but not sure. Working w/ Karyn (office manager) and Kimball to finalize the order and arrange payment was a breeze. K...
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Would definitely recommend. Kimball did the initialI consult and was helpful, thorough, and really personable. I believe he is a store manager, but not sure. Working w/ Karyn (office manager) and Kimball to finalize the order and arrange payment was a breeze. Karyn is real responsive and friendly (and thorough). Installation was by Moises and Dan. I believe Dan is installation manager. Both Moises and Dan have been in the business for more than 20 years. They did a really great job. Fast, clean, efficient, friendly. I think the SD location recently changed hands. I was assured that Tyson Williams would continue to service customers well.
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By John K. on 12/07/17
Excellent from start to finish.

By Ricki F. on 06/01/17
I and my family have used Sunburst Shutters for many years. I am in the process of getting shutters from them again. This company is amazing, their product is fantastic. We have never had an issue with either. They are on time, polite, clean,and do a wonderful j...
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I and my family have used Sunburst Shutters for many years. I am in the process of getting shutters from them again. This company is amazing, their product is fantastic. We have never had an issue with either. They are on time, polite, clean,and do a wonderful job. If ever, and it's rare that you need service they respond just as quickly as when you call for an estimate. This is a quality business with a quality product. I would recommend them highly
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By Julie H. on 03/29/17
Thank you so much to Kimball and Moises for our beautiful shutters! We just completed a remodel of our kitchen/living room and the shutters are the perfect finishing touch. Moises was quick and clean with the install and he even adjusted some of my older shutters...
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Thank you so much to Kimball and Moises for our beautiful shutters! We just completed a remodel of our kitchen/living room and the shutters are the perfect finishing touch. Moises was quick and clean with the install and he even adjusted some of my older shutters. Thank you so much!
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By Lori D. on 03/17/17
Sunburst Shutters has installed shutters in my last three homes....that says it all! A special thanks to Kimball, Gould, Karyn, and Moses.

By Lisa N. on 01/30/17
Sunburst Shutters were quick, efficient and very polite. Both appointments (measuring and installing), they were early arriving and quick to finish a great job. I would definitely use them again and recommend them to others!

By Cheri F. on 12/21/16
We are so happy that we chose Sunburst Shutters. They are such high quality and look so much nicer than the shutters in our previous home. Kimball was amazing to work with and made the process smooth and easy. He was even able to accommodate getting them installed ...
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We are so happy that we chose Sunburst Shutters. They are such high quality and look so much nicer than the shutters in our previous home. Kimball was amazing to work with and made the process smooth and easy. He was even able to accommodate getting them installed before Christmas. When Dan and Kimball did the installation, they were courteous and respectful and spent extra time to make sure they were just right. The shutters are a great value as well. We've already noticed how much warmer our house stays at night. We highly recommend Sunburst Shutters as they far exceeded all our expectations.
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By Adrienne O. on 10/20/16
I have used Sunburst at least 5 times in 17 years...I can refer them 100% of the time....They stand behind their product...They are efficient and pleasant to work with. Lots of choices, great ideas, wonderful quality...A joy to work with them....

By Marilyn B. on 10/04/16
Kimball was very helpful in showing me the kind of shutters that my French windows needed. They have been installed and look great. I receive many compliments on them. I like the view when they are open and the privacy they provide when they are closed. The i...
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Kimball was very helpful in showing me the kind of shutters that my French windows needed. They have been installed and look great. I receive many compliments on them. I like the view when they are open and the privacy they provide when they are closed. The installers Dan and Matt, did a wonderful job installing them and showing me how to use and to clean them. Thank you to these three fine gentlemen for doing a great job. Marilyn Barlow, a pleased owner of Sunburst Shutters :)
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By Y. C. on 06/16/16
We selected Sunburst Shutters to do the plantation shutters in our new home. Jed took a look at the molding in our home and recommended the Craftsman style polywood plantation shutters, which has a very sleek and modern look to it-definitely more unique than the s...
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We selected Sunburst Shutters to do the plantation shutters in our new home. Jed took a look at the molding in our home and recommended the Craftsman style polywood plantation shutters, which has a very sleek and modern look to it-definitely more unique than the shutters with the decorative borders. We opted for the snow-white color, to make the shutters stand out throughout the home. Jed recommended the off-white color for the front door side panel windows, to match the off-white color of the molding. We agreed, so that the side panels don't stand out and will match the molding. When the shutters were installed, we were very impressed with the way they looked in our home. Only problem is that the off-white ones next to the front door did not match the molding as expected, and really stood out because of the mismatch in color. We called Sunburst to see what they could do, and they said it was written in our contract and that we would have to speak with the boss Kimball. When we spoke to Kimball, he was very accommodating and wanted us to be happy with our purchase- so he agreed to replace the off-white shutters with snow-white ones, free of charge. Now that's what I call great customer service! Another tidbit- the polywood plantation shutters are eligible for a tax credit. I believe they are the only company's product that is eligible for that. And the shutters come with a lifetime warranty, which we greatly appreciate. Definitely recommend Sunburst Shutters!
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By Jeanelle P. on 12/16/14
Christmas came early! Today our shutters were installed. As a newly wedded couple that just bought a house and had it gutted and fully remodeled, we were exhausted with making decisions after decisions. After living with temporary paper shades for months, we fi...
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Christmas came early! Today our shutters were installed. As a newly wedded couple that just bought a house and had it gutted and fully remodeled, we were exhausted with making decisions after decisions. After living with temporary paper shades for months, we finally took upon the task of window treatments- curtains vs. blinds vs. shutters. First, Kimball Jones met with us and presented the various window products, took measurements, and provided a quote. He was professional and candid when he answered all our questions. Kimball was very knowledgeable. After getting quotes from 3 vendors, we ultimately chose Sunburst Shutters for us. Sunburst was not the least expensive of the quotes but after taking into consideration the actual product quality, history of Sunburst Shutters in the industry, and the record of excellent customer service; it was no brainer. What sealed the deal for us was when we talked to our friend at ADT Security. In our consultation with Kimball, it was recommended that our sensors be moved so we wanted to get a quote on that service visit from ADT. We asked our friend for guidance in better placement of our wireless window security sensors prior to the shutter installation. To our surprise we learned he actually had Sunburst Shutters in his house, and he was very satisfied and recommended Sunburst Shutters. We got to talk with a former customer and got a personal "Yelp" review in person! What a small world! As promised 6 weeks after signing our contract, we had our beautiful "Better View" Polywood Shutters with the hidden splits installed on our three windows-Master Bedroom, Guest Room (aka future Nursery Room as my husband calls it), and dining room. Mike who installed the shutters was professional, cordial, funny and efficient! It was raining today, and he was respectful to our home by placing a moving blanket on our foyer and removing his shoes to protect our new wooden floors when entering. He demonstrated how to open, close and care for the shutters. The process could not have gone any smoother. My husband and I love our Sunburst Shutters and plan to for the years to come. They compliment the look of our home, and were worth the investment. Thank you Sunburst Shutters!
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By Jessica M. on 09/15/14
When Kimball came out, I asked him all the basic questions and grilled him on product knowledge and manufacturing. He answered all my questions and gave me an estimate that was comparable to all the other companies. I chose Sunburst because of the quality and the l...
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When Kimball came out, I asked him all the basic questions and grilled him on product knowledge and manufacturing. He answered all my questions and gave me an estimate that was comparable to all the other companies. I chose Sunburst because of the quality and the lifetime warrantee and I'm confident that the shutters will look great when they arrive.
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By Matthew S. on 06/03/14
So this review is about their initial consultation and follow up. We have yet to actually purchase shutters but I felt the need to give a props to a great start. I have never done a review this early in the process, but due to a major lack of customer service ski...
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So this review is about their initial consultation and follow up. We have yet to actually purchase shutters but I felt the need to give a props to a great start. I have never done a review this early in the process, but due to a major lack of customer service skills we've experienced recently, I wanted to make an exception in this case. To put this in perspective, over the course of a few days we had various reps for a few different jobs we're looking to get done in our home (shutters, closet organizer and plumbing). We had already been beaten down pretty well by reps talking down to us, assuming their service was 'the one we had to have', placing 'urgent' calls into their manager to get a last minute deal (think a car salesman going back n' forth with his/her sales manager) and just generally rubbing us the wrong way. No bueno. This is where Sunburst rep Kimball gets a shout out from me and my wife. And quite honestly, it's folks like himself that represent this company in a way that we feel much better about moving forward with a major purchase of shutters in our home. His sales approach was low stress, friendly, very knowledgable and extremely no-pressure. He was happy to keep our budget in mind while not making us feel 'we really should upgrade to a higher level'. Quite honestly, their products already seem to start off in a great spot so even if we 'settle' for a moderate priced option, we feel confident in the product and work we'll receive. Relative to what we had endured with other folks, it was a breath of fresh air. While this should be the norm to make our choices more difficult - sadly, the opposite is true. It's folks like Kimball that represent what may be perceived as a bit of a higher cost option for an item. But it also comes down to the fact that if the person that reps them makes us feel confident about moving forward, that large purchase is a bit more easy to swallow and in the long run looks to be a wise decision. As for his follow up... again, low stress. No brow beating or urgent deadlines. Friendly exchanges and curiosity if there were any follow up questions. The quotes we received were thorough and gave us a good overview of all of our options. We will be moving forward with our purchase from Sunburst. I look forward to updating this review. I'm confident my rating will remain intact and I'll have more good things to say about the experience and how the products looks & work in our home.
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By Jenny M. on 04/21/14
I can't wait to get my shutters installed! Kimball was friendly and well informed. He thoroughly explained the different options available and made me feel comfortable with my purchase. I would highly recommend using Sunburst.
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