Your teams were great. Micah was great to work with. He accepted my ideas for the install, but gave me his and I felt heard. He was punctual and took care of issues very timely. I've already told others about my experience. My daughter is building a house on the property and you WILL be her company.
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I worked with Micah at Stuart Pro to design a complete system in my renovation of a 1995 home where I had to rip out the entire AC system including duct work. He was awesome to work with during design, installation and post install. After the system was in I had a few changes and his crew had no problems making adjustments quickly, as in 2 days. The TRANE dual 3 ton system had some mechanical issues and Micah had the parts in quickly and the system issues resolved quickly. Btw, the system was running even though there were issues. Even with that the system ran great and I believe some companies wouldn't have even brought up the issues and fixed them. Stuart Pro wants you to have the best possible experience and best system possible. Thanks to the entire team - especially Micah.
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Alex Androne was my comfort technician and he was great. The sign of an excellent technician is when they are honest about the services that you really need And don’t try to sell you unnecessary products or services. Alex was truthful that he could fix our unit and that a total replacement was not necessary. That level of honesty is much appreciated. He was polite and did a great job. Thanks, Alex. I highly recommend.
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Really amazing experience. The unit that we got installed was higher quality and cheaper than what other companies proposed. The install crew made sure to install the system well and many other issues were fixed along with the installation. All was well worth for that price. At the end, they even sent us delectable cookies! This was the cherry on top of the cake of showing their high quality service. Thank you for everything!
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So thankful that the Stewart Pro Heating and Air was able to solve our issue we have had since moving into our house by replacing our system with one that suits our home. Before your work, are home couldn’t cool down reaching into the mid to high eighties in the summer. Now with our new system our home cools down so quickly and isn’t having to run 24/7 to keep cool. The service team was able to quickly come to our home, do load calculations and install our system while still being safe during the Covid-19 crisis. Nathan was able to explain our system to us and answer any questions for us. Cory was able to help us get in touch with Nathan while also starting our new construction of the basement. I highly recommend Stewart Pro Heating and Air for both existing home repairs and new construction.
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Review for Stuart Pro Air tech Alex Androne: He was polite, on time, took the time to answer and explain the questions and concerns my husband and I had. We had had another company out here before Stuart Pro Air to look at the air conditioner and they had tried to up sell and told us we had a problem which would be really expensive to fix. Alex identified and repaired the issue honestly. .was fast, efficient, professional and we would recommend. To our friend. We will be calling Stuart Pro Air again!
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This review is for Comfort consultant Shayne Russell. After calling the office for an estimate for a new A/C I received a return call from Shayne. He said he was on his way. Shayne was organized and ready to go. He was able to printout the proposal on the spot. He followed up today to ensure that we were satisfied with the install. Glad to recommend Stuart Pro.
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Stuart Pro, Consider yourself fortunate to have Manny and Sean as install techs. They showed up on time, they were very courteous, knowledgeable and cleaned up before leaving. Manny made sure I understood the system and how it operates. Hope to get them the next time we need to have A/C or furnace installed. I would recommend Stuart Pro to anyone needing heating or A/C repair or replace.
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I noticed a water mark on my ceiling and I reached out to a friend who recommended Stuart Pro. I called and they sent Caleb within a short period of time. Caleb is AMAZING!! He quickly diagnosed the problem. He then single handedly lifted a 150 lbs AC unit and balanced it! I would highly recommend Stuart Pro, and especially Caleb. High quality, professional service.
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Shayne and his team were absolutely outstanding. From the time we had our old system inspected, to the time we were recommended a new system, to the time the installation was done, to the time we were followed with on the level of service we got, everything was great! I will definitely recommend you all to anyone needing help in the future. Thank you Shayne, and everyone that helped us!
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The sales person that inspected our HVAC he took his time to see what need it for the house. He answered all my questions accurately and immediately. The crew that installed the unit was very respectfully respected our privacy while they did their work. They also took precaution from covid19 and also explain to us how the installation was progressing before and after. When they finished their installation they left the place very clean and I highly recommend them.
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One of the best companies I've interacted with in a long time. From the courteous phone staff that answered my initial call, to the flexibility to get someone out fast, to the salesperson's friendliness and knowledge, to the super friendly installation crew, to the top of the line products, follow up call to see how the system was working and even thank you cookies. Tremendous impression with this company! Nothing but awesome!!!
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