An absolute scam of a company. They sell you on a monthly maintenance plan where you get 15% off products if they need replacement. The scam is they charge 3-4 times more for the product and then give you a "15% discount" to make you feel like you're getting a deal. They tried to sell me 3 air filters yesterday for $180! I ended declining and buying 4 of the same filters at Home Depot for $80. Don't be fooled by these types of scams. Go with a company who respects their customers. I cancelled my service and will never use Stuart Pro Heating & Air again.
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I was so very happy with Ernesto who performed our regular maintenance today. He identified a problem that would have created huge issues for us had he not been so thorough and taken the time needed to solve the problem - which apparently had been overlooked during previous maintenance visits. Ernesto took several trips up to the attic hauling a shop vac to remove standing water. I was very impressed by the effort he took while remaining pleasant and friendly the entire time. Thank for the great service. I hope Ernesto is available to perform our maintenance visits in the future.
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JESUS BARRIENTOS , FERNANDO IBARRA , RAUL SALSIDO AND MARK ALA....today my ac and furnace system was installed. I am impressed by the Stuart Pro team. They had blankets to cover from the front door to the attic. Used shoe covers and ear masks They are professional with very friendly attitude. We inspected together the whole system after installation . Installed excellently and they vacuumed the whole area. In addition the whole process of getting a quote was smooth. The offer was the lowest and I had not to negotiate the price . Other companies later offered 20% discount and were still more expensive. I am very satisfied with my purchase.
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I normally don’t write reviews but I feel a need to do so today. Stuart has been maintaining our heat and air system for a number of years and have been wonderful. I had the furnace go out in my barn and needed it repaired as soon as possible.To make matters worse the system was very old. To make a long story short they went far above what I expected to get me going and warm again. A shout out to the entire team but especially Juan for not just being a technician but also a friend. 10 stars from me.
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The team at Stuart Pro was extremely helpful and professional. They were out to our location two days after our call and were able to install the AC unit while we conducted normal business hours. The team made it so easy to work around them and always offered a helping hand. Can't say enough about the quality of work and experience. THANK YOU
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Your teams were great. Micah was great to work with. He accepted my ideas for the install, but gave me his and I felt heard. He was punctual and took care of issues very timely. I've already told others about my experience. My daughter is building a house on the property and you WILL be her company.
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I worked with Micah at Stuart Pro to design a complete system in my renovation of a 1995 home where I had to rip out the entire AC system including duct work. He was awesome to work with during design, installation and post install. After the system was in I had a few changes and his crew had no problems making adjustments quickly, as in 2 days. The TRANE dual 3 ton system had some mechanical issues and Micah had the parts in quickly and the system issues resolved quickly. Btw, the system was running even though there were issues. Even with that the system ran great and I believe some companies wouldn't have even brought up the issues and fixed them. Stuart Pro wants you to have the best possible experience and best system possible. Thanks to the entire team - especially Micah.
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Alex Androne was my comfort technician and he was great. The sign of an excellent technician is when they are honest about the services that you really need And don’t try to sell you unnecessary products or services. Alex was truthful that he could fix our unit and that a total replacement was not necessary. That level of honesty is much appreciated. He was polite and did a great job. Thanks, Alex. I highly recommend.
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Really amazing experience. The unit that we got installed was higher quality and cheaper than what other companies proposed. The install crew made sure to install the system well and many other issues were fixed along with the installation. All was well worth for that price. At the end, they even sent us delectable cookies! This was the cherry on top of the cake of showing their high quality service. Thank you for everything!
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