We had a water leaking everywhere emergency yesterday. We called Stover's and Cori was out within 30 mins. He assured us that everything would be ok and taken care of. He walked us through what would happen and what to expect and he got to work right away. He really helped put us a little more at ease with the situation. Thanks Cori!
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Our experience with Stover's and Shawn was great! They were on site soon after our initial call and had equipment up and running soon after. Shawn was very knowledgeable and very courteous and patient in answering all of our questions - and we had a lot of them (questions) since the water was mostly in our 6yo daughter's room. Everything is now dry and we feel very confident that our daughter is sleeping in a safe environment. We would highly recommend Stover's to anyone needing the services they provide! Thank you Stover's!
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Shawn was great! He was on site soon after our initial call and had equipment up and running shortly thereafter. He was very knowledgeable and very courteous and patient in answering all of our questions - and we had a lot of them (questions) since the water was mostly in our 6yo daughter's room. We would highly recommend Stover's to anyone needing the services they provide!
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This is the second time we've had water in our home and we used Stover's for both occurrences. They were prompt and friendly and showed up when scheduled. They communicated very clearly what needed to be done and followed through with it. We couldn't be more satisfied with their work and recommend them highly to anyone needing their service. Thanks guys!
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We had recent flood damage in our basement. Stover's was recommended to us by our State Farm agent. They came out in a timely fashion and accomplished what we believed was an insurmountable task. Eric P. took good care of us; he was polite and courteous and explained the process well so we know what to expect. We would recommend Stover's to anyone else in a similar situation.
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OMG, thank Goodness I kept their number. Long story short, my neighbor’s tree collapsed on top of my house and did pretty good damage, created a hole in the roof, exposing my attic, and my laundry room is right underneath there, and with all the water that came down, it soaked everything, even the ceiling in that room collapsed. I contacted my insurance company immediately after the incident, and then afterwards, I contacted Stover’s Restoration since I had their number for a previous job they had done that I was very pleased with. Maggie is who I spoke to about the issue and she said that someone will be contacting me since it was an emergency, and minutes afterwards is when a contractor (1800boardup) contacted me to respond to my emergency. When they arrived, they got to work immediately to removed the tree off of my roof, and then cover and patch anything that was exposed to the interior of the house. After their work, Jason and Colton showed up to begin with treating the inside of the room that was affected. Very courteous and polite, Jason explained the work that he was doing and got right to it. To Stover’s Restoration, I appreciate the work you do and thank you for responding and acting so quickly to my damages. -Damien
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My wife and I came back from a trip to assist her ailing mother after a severe stroke. Upon our arrival home we found there was no electricity. The electric company told us it was because of a lightning strike that fried a switch. Without electricity the terrible storms that week left us with a lake nearly a foot and a half deep in our basement. We called our insurance company next and said yes to their question if we would like them to send someone out for water mitigation. They recommended Stover's. Even before our sump pump had completed the task of draining the basement, at 1 AM Preston came out to make an assessment. He gave us an estimate on the spot and while it ended up a little low, it was close. Within hours he had a team at the house cleaning up a very nasty situation. Among that team were Nick and Tyler. Nick stayed with us from start to finish and he put in a ten star effort. But, the entire team was dedicated, professional, and demonstrated real empathy. Due to the nature of the incident almost everything less than a foot and a half off the floor was ruined, furniture that wasn't solid wood, books, files, record albums, flooring, walls, camping equipment, scuba diving equipment, etc. The worst of it however was the personal memories. The Stover's team literally spent hours with us, listening to our stories and helping us carefully determine what we could save. In some cases even things that we thought could not be saved, they persuaded us to let them try and to our surprise they were able to restore them to us. Preston was always willing to receive my call and was very solicitous to our needs, especially at the most stressful moments. This has been a terrible situation made even more difficult by the current family challenge. However, by their very professional effort and wonderfully empathetic treatment of this disaster, Stovers reduced our stress level in those first critical days. I would recommend them to others. Great job!
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