This is the second time we've had water in our home and we used Stover's for both occurrences. They were prompt and friendly and showed up when scheduled. They communicated very clearly what needed to be done and followed through with it. We couldn't be more satisfied with their work and recommend them highly to anyone needing their service. Thanks guys!
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We had recent flood damage in our basement. Stover's was recommended to us by our State Farm agent. They came out in a timely fashion and accomplished what we believed was an insurmountable task. Eric P. took good care of us; he was polite and courteous and explained the process well so we know what to expect. We would recommend Stover's to anyone else in a similar situation.
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OMG, thank Goodness I kept their number. Long story short, my neighbor’s tree collapsed on top of my house and did pretty good damage, created a hole in the roof, exposing my attic, and my laundry room is right underneath there, and with all the water that came down, it soaked everything, even the ceiling in that room collapsed. I contacted my insurance company immediately after the incident, and then afterwards, I contacted Stover’s Restoration since I had their number for a previous job they had done that I was very pleased with. Maggie is who I spoke to about the issue and she said that someone will be contacting me since it was an emergency, and minutes afterwards is when a contractor (1800boardup) contacted me to respond to my emergency. When they arrived, they got to work immediately to removed the tree off of my roof, and then cover and patch anything that was exposed to the interior of the house. After their work, Jason and Colton showed up to begin with treating the inside of the room that was affected. Very courteous and polite, Jason explained the work that he was doing and got right to it. To Stover’s Restoration, I appreciate the work you do and thank you for responding and acting so quickly to my damages. -Damien
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My wife and I came back from a trip to assist her ailing mother after a severe stroke. Upon our arrival home we found there was no electricity. The electric company told us it was because of a lightning strike that fried a switch. Without electricity the terrible storms that week left us with a lake nearly a foot and a half deep in our basement. We called our insurance company next and said yes to their question if we would like them to send someone out for water mitigation. They recommended Stover's. Even before our sump pump had completed the task of draining the basement, at 1 AM Preston came out to make an assessment. He gave us an estimate on the spot and while it ended up a little low, it was close. Within hours he had a team at the house cleaning up a very nasty situation. Among that team were Nick and Tyler. Nick stayed with us from start to finish and he put in a ten star effort. But, the entire team was dedicated, professional, and demonstrated real empathy. Due to the nature of the incident almost everything less than a foot and a half off the floor was ruined, furniture that wasn't solid wood, books, files, record albums, flooring, walls, camping equipment, scuba diving equipment, etc. The worst of it however was the personal memories. The Stover's team literally spent hours with us, listening to our stories and helping us carefully determine what we could save. In some cases even things that we thought could not be saved, they persuaded us to let them try and to our surprise they were able to restore them to us. Preston was always willing to receive my call and was very solicitous to our needs, especially at the most stressful moments. This has been a terrible situation made even more difficult by the current family challenge. However, by their very professional effort and wonderfully empathetic treatment of this disaster, Stovers reduced our stress level in those first critical days. I would recommend them to others. Great job!
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Shawn is the person who first came to my house and looked at the job. He was so thorough that I requested he be the person who did the work. He made sure everything was done meticulously from start to finish. He did not rush through the job, he worked hard from beginning to end and was very polite and respectful when I asked questions. I would highly recommend him to anyone who wants a job done right.
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Eric and his partner are great at what they do I had an emergency of my hot water heater blowing out and had 2 inches of water in the basement They were only here for about three hours but did an outstanding job if you want someone who is professional courteous and fast you should really go with them if you run into the type of situation I did Thank you Stovers
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Eric and his partner we’re here during an emergency of my hot water heater blowing up. They were very professional courteous and fast I had 2 inches of water in my basement that affected four rooms and they only had to stay about three hours to get everything cleaned up If you need help in an emergency situation like I had be sure to call them they are an outstanding group of professionals
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Came home to a leak under our kitchen flooring. I called another Restoration place first and they were not helpful, saying someone would get back to me but couldn’t give me a time frame of when. Felt uneasy so I called Stover’s. They were kind and helpful and Shawn was there in 2 hours!!! I highly recommend using them!
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Our basement flooded and so thankful Stover's, got in and were able to remove all the damaged carpet and padding so quickly. They set up several fans, dehumidifiers and a clean air filtering system which helped to remove the terrible smell immediately and the floor was dried and machines moved out within four days.
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Stover's Restoration Hutchinson, Ks. From the moment we found water in our basement and the start of many phone calls, soon Stover Restoration was calling me to let me know that we would be getting a call soon from their service reps. It wasn't long and I received the first call from Shawn that he wanted to come by and evaluate the damage to determine what equipment was needed. In no time, our basement was dry again. Shawn and his crew were very professional and easy to get along with. His communication with us made us feel like things were being taken care of and the direction of their process was comforting. I would recommend Stover Restoration again! Donnie K
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We are very happy with the service provided by the men that have come to our home to help with a very wet basement. They are all very polite and pleasant to be around. They answered our call and any questions we had the same day and were out quickly to help with all the problems with water in the basement. We enjoyed their friendly attitude and knowledge of their work, would highly recommend Stover's to all we know.
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