When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
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When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
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When we found water in our basement we called Stover's Restoration. They were out within a couple of hours. When they got here, Preston was able to locate the source of the water as a broken pipe on our hot water softener very quickly. He immediately had Eric, Tyler and Jason on the job. They removed all the wet carpet and had fans and dehumidifiers drying it out. They monitored it and when it was completely dry they came and removed them. The staff that we worked with were all very polite and pleasant to work with. I would highly recommend them for your water losses.
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All around the company was very friendly and you could tell they cared about their cutomers. Cori B. and crew showed up promptly and always were very professional and courteous. They made the process a lot easier on my family and explained everything thoroughly, before they began their work. Every day the came back, they were positive attitudes and they worked safely and professionally. For any future fire, water, odor remediation, I will only use this company as the went beyond all expectations. Thank you,
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Crew arrived in timely fashion, even after I missed the first attempt. Cori and his 2nd were very professional and explained everything thoroughly. There were a lot of questions and they should patience and great customer service skills, while I work everything out. Once they began, they were safe and did an excellent job in meeting my needs as a customer. If I ever run into another issue like this, they would be the company that I call. They backed up every expectation and then some.
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We didn’t even know where to start when our basement flooded. Stover’s was able to send someone out within 2 hours and they did a fantastic job. They were very professional and made sure we understood every step they took. Eric P. was our main technician and he made this a great experience when we were in a frustrating situation. I would definitely recommend them and use them again!
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Work completed by very courteous employees Justin and Nick and appears to be a high-quality job. Price was much higher than excepted considering we had already done a lot of the work by removing most of the water, furniture and belongings prior to their arrival and have a considerably small basement.
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The response from Stover's and Justin was very prompt. Justin is knowledgeable, experienced and courteous. He described the problem, offered a solution and described the process in detail. From the thoroughness with which they "clean up" this mess to the "like new" status at the end, they are amazing. I would highly recommend Stover's to everyone!
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