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By Pat N. on 12/18/18
Colin was very polite and sincere. He did an awesome job. Big Mahalo to Steve's Plumbing

By Alfred L. on 12/17/18
Stuart and Knox was very efficient and I loved the quality of work.

By Marty N. on 12/10/18
I called Steve's Plumbing after a rough Friday night without any bathroom. We'd just renovated two bathrooms and after a day of celebrations, we realized our Main sewer pipe had backed up completely. Our contractor left the Islands to visit his family on the Mainl...
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I called Steve's Plumbing after a rough Friday night without any bathroom. We'd just renovated two bathrooms and after a day of celebrations, we realized our Main sewer pipe had backed up completely. Our contractor left the Islands to visit his family on the Mainland and was not available to fix the bathrooms he'd just completed. It was 7 am and Bianca's cheerful and very polite voice greeted me. She listened to my story and then she delivered the good news: A Steve's technician will be visiting me at my Kailua residence between 12 to 3 p.m. This gave my family and I a feel-good boost to start our day hoping the day will be a happy one. Ken, a young but highly experienced and very professionally uniformed technician showed up at my house as promised. He offered me his business card and asked me to tell him about our plumbing problem. He listened intently and then visited the two bathrooms. Ken wanted to know if I could show him the location of our main sewer line. Unfortunately, I was clueless. So, he spent a good 15 minutes to find it to no avail. If we had found the Main line and its opening, it would have been really easy to run the "snake" from it through the whole property insuring all the obstructions will be easily met and cleared. In the absence of this information, he decided to go to where it all started, the toilets. The contractor did not install the toilets properly, so they had to be reinstalled properly anyways. It made sense to start there and help the process. After removing the first toilet, Ken used a special digital camera line that reminded me of what physicians use in medical endoscopes. He showed me the gut of our pipes on a small monitor. After finding the clogged pipe, he brought in the so called "big boy." It was a running cleaning snake -like line boring into the pipes and cleaning them as going in. To avoid accidentally damaging our second brand new toilet, he removed it and allowed me to observe and follow the progress of the pipe clean up. Make a long story short, Ken with his positive and professional outlook confidently opened the pipes and properly reinstalled the toilets. At the beginning and before he started working on our plumbing problem, Ken on his iPad, showed me four different options for action. The options started from the riskiest one that was $520 to the most predictable and high tech plan that cost around $1200. Being on a budget, my wife and I decided to take our chances and go with the first $520 option. We are very happy with Ken and the Steve's plumbing company. If you are not super concerned about your budget and would like to work with a know-how professional, contact the Steve's and their trusty technician, Ken. Marty
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By Jim on 12/05/18
Stu and his partner were awesome. Very polite and efficient. Couldn't have asked for a better pair to perform the needed repairs. Thank you!

By Maritza on 11/23/18
Ben came to the house around 8pm the night before Thanksgiving and did not rush the service at all. He explained everything to us and patiently waited while we received approval from Homeshield. He repaired the pipes and provided great customer service. Would defin...
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Ben came to the house around 8pm the night before Thanksgiving and did not rush the service at all. He explained everything to us and patiently waited while we received approval from Homeshield. He repaired the pipes and provided great customer service. Would definitely recommend him to anyone.
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By DJ H. on 11/21/18
Very fast, friendly & efficient service. Problem was addressed. . Will definitely use Steve’s Plumbing again. Mahalo nut loa Stu & Josh

By Wilhelm on 11/16/18
Very impressed with friendly service and excellent work.

By Jean P. on 11/13/18
Brayden was a lifesaver! He was very professional, polite and got the job done quickly and without any issues. I didn't have to worry anymore about water damage. He was also nice and patient. He listened to me complain about the other competitor who never showed...
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Brayden was a lifesaver! He was very professional, polite and got the job done quickly and without any issues. I didn't have to worry anymore about water damage. He was also nice and patient. He listened to me complain about the other competitor who never showed up and answered every question I asked about how the pipes worked in our building, why the water turn off valve didn't work, etc.
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By Mike S. on 11/13/18
We have used Steve's Plumbing for all our plumbing needs since 2015, after many disappointing experiences with other plumbing companies. Today we needed a old kitchen sink removed and a new stainless sink installed. Our plumbing technician Colin was forced to dea...
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We have used Steve's Plumbing for all our plumbing needs since 2015, after many disappointing experiences with other plumbing companies. Today we needed a old kitchen sink removed and a new stainless sink installed. Our plumbing technician Colin was forced to deal with many challenges to install the sink. But he never stopped smiling and said he liked a challenge. He said he would make sure our new sink was installed like he would want it in his house. He even came back the next morning to install a new part he thought would make our sink even better! He obviously thought about our job over night and wanted to make a it even better. Colin's work ethic, positive attitude, knowledge and customer service were exceptional. All the technicians we've had from Steve's Plumbing have been great, and Colin lived up to the Steve's Plumbing standard! Steve's Plumbing technicians are super clean, professional, knowledgeable and always make sure the job is done right...even if they have to come back to make a already good job great! Thank you Colin and all the employees at Steve's Plumbing! You are our exclusive plumbing company and everyone we have recommend to your company has had the same great experience!
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By Lee M. on 11/13/18
Stuart and Knox did a good job,prompt,courteous,couldn’t ask for more.

By Mark M. on 11/12/18
Stuart was very fast and I loved the service !

By Lori T. on 11/09/18
we had great service with Clay from Steve's Plumbing. He explained what the job was and went over when it was all done.

By June H. on 11/09/18
Louis and Chaun came to help with our leaky toilet. They were great about explaining what the problem was and why there was a bit of water damage to the cabinet close to it. Both of them are very professional as well as personable. We have used Steve's Plumbing bef...
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Louis and Chaun came to help with our leaky toilet. They were great about explaining what the problem was and why there was a bit of water damage to the cabinet close to it. Both of them are very professional as well as personable. We have used Steve's Plumbing before and both times have been quite pleased with them. Yes, we'll call again. Thank you Louis and Chaun!
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By Tim M. on 11/06/18
Stuart and Knox were very professional and knowledgeable. They did a great job on my plumbing. I would highly recommend them to anyone.

By Violet H. on 11/06/18
Stuart and josh did an awesome job on my shower

By Beverly D. on 11/05/18
Stuart did an excellent job and I rated him the highest score and I will recommend him to anybody that needs any plumbing service

By Lori C. on 11/01/18
Stuart Acley service was very professional and he did such a really good job. This is the second time he’s done a job for us and we were really satisfied with the job he did. I give him a 10 star rating if you had one.

By Randy P. on 10/31/18
Clayton was a professional. He did a great job of resolving our issues. He was extremely informative and gave us good advice for future repairs and upgrades. Thank you!

By Bernadine R. on 10/31/18
I would like to say mahalo to Rachel and Steve's plumbing for taking such great care of me I had a problem with my service and as soon as Rachel found out she jumped into action amd took care of everything to my satisfaction. They have great service people and I a...
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I would like to say mahalo to Rachel and Steve's plumbing for taking such great care of me I had a problem with my service and as soon as Rachel found out she jumped into action amd took care of everything to my satisfaction. They have great service people and I am very happy with the out come. There are not to many companies that will go above and beyond for their customers . A very satisfied customer Bernadine of Paia
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By Timothy M. on 10/30/18
Quick, friendly and professional, Shon B was able to get a sink that had been stopped up for two days draining again.
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