We would like to personally thank your staff and the service the provided during our most recent event. The problem was our claw foot tub supply valve began leaking on the second floor of our home and the water had penetrated through the floor. After seeping through the ceiling, the water began dripping from the ceiling fan, which was of great concern for us as a homeowner. Our emergency occurred during the extreme cold weather conditions, which caused hectic for many plumbing and heating services companies,but your prompt response was greatly appreciated and prevented further damage to the effected area. Your will not go unnoticed.
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The nursing home i work at's water heater went out and the 2 guys who came to fix it did an amazing job they worked late into the night to get the laundry department back up and running. My 7yr old niece came to help out with folding while they where working and they were great with her when she ask questions and wanted to tell storys they maintained their work but were wonderful with her as well. I would glad recommend them to anyone they do an amazing job and made sure everything was good for me to get back to work. I would have given more than 5 stars would have given 10 but it doesnt go that high.
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The team at Stark's is a professional group of people from the initial contact to the last detail in the field. I presented them with a very unusual and difficult HVAC installation and they delivered. The guys started the job and stayed on the job until it was done. The attention to detail was great as was the craftsmanship. I would highly recommend the Stark team any day.
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Scott Weidenhamer was our sales rep. He was fast and efficient in getting us a quote to replace our 30 year HVAC system that stopped working during a heat wave. Scott sent me 4 options to choose from. He explained the differences between the 4 systems. The new system was ordered and delivered in five days as promised. Brandon and his assistant communicated their arrival time and if they needed to get supplies. They had my new system up and running by 3pm that day. Brandon showed me all the features of my system and new thermostat. We had a heavy rain the next day and we notice a little water leak coming from the roof exhaust system. I notified Scott and Brandon came out right away and fixed it. Great job All!!
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Scott W. offered great customer service from the beginning through the end of the install. He was prompt, courteous, and communicated the process very well. The installers were very coutrteous, polite, and professional. We have worked with Stark's on othere issues and highly recommend them.
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