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By Julia J. on 02/26/21
Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Ass...
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Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Assume that he felt this more practical but would have liked him to point that out and tell me his thoughts. This is not a complaint; it is a suggestion.
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By Matt H. on 02/18/21
David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He ...
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David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He took good care to explain to me what the problem was, possible causes, and what he did to solve it. Very professional, I'll definitely ask for him again if I need any help.
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By Mike S. on 02/18/21
The guys came in and completed a great job even though it was a little tougher than they first thought it would be. Great personalities and enjoyed having them. After the job was done cleaned up the mess and took away the trash.

By Andy M. on 02/17/21
Thank you James for your outstanding service. You came, you diagnosed the problem, and you fixed it. What more can anyone ask for?!

By Beth on 02/17/21
Personable, professional, explained things well. Office staff were helpful too. Happy with quick service.

By Alicia on 02/16/21
David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem ...
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David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem part, and helped with the frozen pipes. Each time we called, he always responded immediately. I know he had over 80 calls over the weekend but he was extremely responsive, respectful and honest during our interactions. Last summer they also worked quickly to order and install a new A/C unit when our tenant's were without A/C in 100 degree weather. THANK YOU SO MUCH!
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By Lawrence (Larry) E. on 02/05/21
Jim was a diligent service pro as he worked hard in gettng the toilet bowl fixed so it wouldn't leak. Thanks, Jim!

By Allen Gene J. on 02/03/21
Fantastic, we were in great hands he knew exactly what to do set about doing the job, he was quick and efficient.

By Bobette M. on 01/26/21
I did not find Brett listed. He was actually the young man who came to help with a dripping faucet in our spa tub. He was very professional and personable. He knew just what to do and was patient with our concerns. Please let him know that we appreciated him very much.

By Dewey C. on 01/23/21
We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good n...
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We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good natured about a difficult nasty job. Installed the new furnace and central air in short order but ran into an unplanned, unexpected propane gas supply problem. (not enough pressure) . They stuck with the problem coordinating with the propane company until the problem was isolated and resolved.( Propane company equipment at fault.) Great job done professionally with good humor. PS The Senior discount was a blessing. PSS The workers all wore their masks when entering the upper residence. Very much appreciated..Thank You!!
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By Chuck S. on 01/14/21
Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and i...
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Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and informing us about every step in his examination of our units. We look forward to seeing him again! Chuck and Cate Sanders
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By Sandra S. on 01/08/21
Kaleb was on time, thorough and courteous. Standard Plumbing always does a good job.

By Cassandra J J. on 12/28/20
Very professional and prompt.

By Rose on 12/22/20
Very attentive to issues, thorough, explains things. Very trusted. Excellent service tech!

By Justin on 12/21/20
I had my basement shower installed neatly and professionally. Any concerns I had were addressed promptly to ensure all my needs were met. Thanks!

By Cathy on 12/18/20
This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was ...
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This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was quick, checked the little details (like how old the batteries were in the thermostat), and gave me easily understood answers to my questions. Very happy with his service. I also want to acknowledge ReneƩ, who booked and confirmed the appointment. Talking with her is like talking with a good friend. Definitely staying with Standard!
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By David T. on 12/18/20
A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately afte...
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A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately after. Top notch, as always.
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By Steve L. on 12/17/20
Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate ...
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Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate the prompt, efficient and professional service.
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By Beth K. on 11/29/20
We had Marc and Dalton both for our service call. They were professional, efficient and communicated effectively. They fixed our humidifier which was great. We are SO happy you could fit us in sooner than our rescheduled time in December.

By D T. on 11/17/20
I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, eve...
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I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, everything tightly done, and very skillful and professional installation team. Top quality from start to finish at a price that met my willingness to pay. Highest recommendation to Standard PHA.
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Select any employee to see all their reviews.

Dalton M
Rating:
96 total reviews!
James W
6 Years
Rating:
85 total reviews!
Sara S
Customer Service Rep.
10 Years
Rating:Just Launched
David N
Rating:
(67 total reviews)
Jim R
Rating:
(32 total reviews)
Kaleb W
5 Years
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Standard Plumbing, Heating, & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jim R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
32 total reviews
Jim has been in the HVAC and Plumbing field for ten years. He grew up in Manhattan, Kansas. Jim has a daughter who will grow up in Manhattan as well!
By Lawrence (Larry) E. on 02/05/21
Jim was a diligent service pro as he worked hard in gettng the toilet bowl fixed so it wouldn't leak. Thanks, Jim!

By Chuck S. on 01/14/21
Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and i...
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Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and informing us about every step in his examination of our units. We look forward to seeing him again! Chuck and Cate Sanders
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By David T. on 12/18/20
A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately afte...
(View More)
A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately after. Top notch, as always.
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By Ralph Douglas A. on 08/28/20
Jim was prompt, thorough and professional.

By Bonita M B. on 08/04/20
Excellent service rep loved him putting footys on very considerate also checked everything thoroughly

By Chuck S. on 07/13/20
Jim performed our semi-annual service today and as always it was a pleasure to work with him. Once again he displayed the technical competence, and attention to his customer's needs that have always marked his work. In short, he is a true professional! We are trul...
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Jim performed our semi-annual service today and as always it was a pleasure to work with him. Once again he displayed the technical competence, and attention to his customer's needs that have always marked his work. In short, he is a true professional! We are truly pleased to be Standard Plumbing customers! Chuck Sanders
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By Kenneth l. on 06/04/20
Very special and great

By Debbie N. on 04/02/20
The technician was very helpful. He was very good at explaining things and it was easy to ask questions. He was patient and not rushed. Seemed to be proud to do a good and thorough job.

By Ken L. on 08/27/19
Great!

By Ben S. on 07/02/19
Jim was prompt and very knowledgable and helped not only solve the problem but also to explain why it happened in the first place. Highly recommend.

By Bill V. on 05/13/19
Prompt, attentive to the task, patient with questions, and eager to be helpful. We are always pleased with the service we receive.

By Bobette M. on 04/05/19
Jim is always very pleasant and does a good job taking care of any problems. On this occasion there was no problem, so he gave a good explanation of what was happening and no service was needed.

By Lisa C. on 01/03/19
Did a great job and arrived right on time.

By Theresa W. on 12/13/18
Jim was very thorough and explained a humidifier system that we are not using but probably should be. He also suggested that we have our tankless water heater serviced to avoid any issues. Very helpful info as I haven't thought about that in the 4 years we have l...
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Jim was very thorough and explained a humidifier system that we are not using but probably should be. He also suggested that we have our tankless water heater serviced to avoid any issues. Very helpful info as I haven't thought about that in the 4 years we have lived at our current residence. Thanks for the great service Jim.
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By Polly G. on 08/29/18
Standard Plumbing is my first choice for air conditioning/furnace maintenance. I called late Friday afternoon to request a filter change and Jim was at my door at 8:00 Monday morning. He changed the filter and answered my concerns about noises I have heard. I was r...
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Standard Plumbing is my first choice for air conditioning/furnace maintenance. I called late Friday afternoon to request a filter change and Jim was at my door at 8:00 Monday morning. He changed the filter and answered my concerns about noises I have heard. I was relieved and comforted when he recalled the last time he was at my home and verified that I will be visited routinely.
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By Ron W. on 07/19/18
Your service is OUTSTANDING and Jim is FIRST RATE!!! We really appreciate your prompt, efficient, effective, and reasonable service.

By Ron on 07/12/18
Prompt, right on time. Very knowledgable and efficient. Identified and fixed the problem in record time. GREAT EXPERIENCE!! Thanks Jim.

By Jean on 05/09/18
Our service technician was prompt and professional. He methodically went from room to room to clean ductwork and was very good working around the pets. He was very careful when setting up/taking down his bulky equipment to not damage anything. He did a great job!

By Barbara O. on 04/05/18
Jim came exactly on time, was friendly, professional and easy to have around. He explained what he was going to do with my plugged dryer vent, and the hoped for outcome, but was honest about issues we may have run into. Fortunately it went well! He knew what to do...
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Jim came exactly on time, was friendly, professional and easy to have around. He explained what he was going to do with my plugged dryer vent, and the hoped for outcome, but was honest about issues we may have run into. Fortunately it went well! He knew what to do for my dryer vent and worked with it until it was cleaned to his satisfaction and mine. I highly recommend Standard. I have never had them come do repairs for me that I was anything other than completely pleased with the job done. My dryer works so much better now!
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By Greg C. on 03/01/18
I was assisted promptly over the phone by Erin in the office. She was very courteous and professional - and was an exceptionally good listener; she processed all the information I provided quite well. When the Service Pro Jim met me at the job location, he arrive...
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I was assisted promptly over the phone by Erin in the office. She was very courteous and professional - and was an exceptionally good listener; she processed all the information I provided quite well. When the Service Pro Jim met me at the job location, he arrived in a timely fashion and was also impressive with his professionalism, knowledge and ability to converse in a neighborly manner. Overall, I was impressed with the Standard that these individuals operated by in their Plumbing, Heating and Air business. I would recommend them to anyone. Thanks!
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