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By Julia J. on 02/26/21
Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Ass...
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Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Assume that he felt this more practical but would have liked him to point that out and tell me his thoughts. This is not a complaint; it is a suggestion.
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By Matt H. on 02/18/21
David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He ...
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David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He took good care to explain to me what the problem was, possible causes, and what he did to solve it. Very professional, I'll definitely ask for him again if I need any help.
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By Mike S. on 02/18/21
The guys came in and completed a great job even though it was a little tougher than they first thought it would be. Great personalities and enjoyed having them. After the job was done cleaned up the mess and took away the trash.

By Andy M. on 02/17/21
Thank you James for your outstanding service. You came, you diagnosed the problem, and you fixed it. What more can anyone ask for?!

By Beth on 02/17/21
Personable, professional, explained things well. Office staff were helpful too. Happy with quick service.

By Alicia on 02/16/21
David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem ...
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David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem part, and helped with the frozen pipes. Each time we called, he always responded immediately. I know he had over 80 calls over the weekend but he was extremely responsive, respectful and honest during our interactions. Last summer they also worked quickly to order and install a new A/C unit when our tenant's were without A/C in 100 degree weather. THANK YOU SO MUCH!
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By Lawrence (Larry) E. on 02/05/21
Jim was a diligent service pro as he worked hard in gettng the toilet bowl fixed so it wouldn't leak. Thanks, Jim!

By Allen Gene J. on 02/03/21
Fantastic, we were in great hands he knew exactly what to do set about doing the job, he was quick and efficient.

By Bobette M. on 01/26/21
I did not find Brett listed. He was actually the young man who came to help with a dripping faucet in our spa tub. He was very professional and personable. He knew just what to do and was patient with our concerns. Please let him know that we appreciated him very much.

By Dewey C. on 01/23/21
We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good n...
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We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good natured about a difficult nasty job. Installed the new furnace and central air in short order but ran into an unplanned, unexpected propane gas supply problem. (not enough pressure) . They stuck with the problem coordinating with the propane company until the problem was isolated and resolved.( Propane company equipment at fault.) Great job done professionally with good humor. PS The Senior discount was a blessing. PSS The workers all wore their masks when entering the upper residence. Very much appreciated..Thank You!!
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By Chuck S. on 01/14/21
Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and i...
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Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and informing us about every step in his examination of our units. We look forward to seeing him again! Chuck and Cate Sanders
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By Sandra S. on 01/08/21
Kaleb was on time, thorough and courteous. Standard Plumbing always does a good job.

By Cassandra J J. on 12/28/20
Very professional and prompt.

By Rose on 12/22/20
Very attentive to issues, thorough, explains things. Very trusted. Excellent service tech!

By Justin on 12/21/20
I had my basement shower installed neatly and professionally. Any concerns I had were addressed promptly to ensure all my needs were met. Thanks!

By Cathy on 12/18/20
This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was ...
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This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was quick, checked the little details (like how old the batteries were in the thermostat), and gave me easily understood answers to my questions. Very happy with his service. I also want to acknowledge Reneé, who booked and confirmed the appointment. Talking with her is like talking with a good friend. Definitely staying with Standard!
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By David T. on 12/18/20
A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately afte...
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A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately after. Top notch, as always.
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By Steve L. on 12/17/20
Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate ...
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Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate the prompt, efficient and professional service.
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By Beth K. on 11/29/20
We had Marc and Dalton both for our service call. They were professional, efficient and communicated effectively. They fixed our humidifier which was great. We are SO happy you could fit us in sooner than our rescheduled time in December.

By D T. on 11/17/20
I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, eve...
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I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, everything tightly done, and very skillful and professional installation team. Top quality from start to finish at a price that met my willingness to pay. Highest recommendation to Standard PHA.
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Select any employee to see all their reviews.

Dalton M
Rating:
96 total reviews!
James W
6 Years
Rating:
85 total reviews!
Sara S
Customer Service Rep.
10 Years
Rating:Just Launched
David N
Rating:
(67 total reviews)
Jim R
Rating:
(32 total reviews)
Kaleb W
5 Years
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Standard Plumbing, Heating, & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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James W has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
85 total reviews
James and his wife live in Wakefiled. His wife is a nurse, they have 4 children, and a Yorkie named Annie. They enjoy spending time on the lake and vacationing on Carnival Cruises. He is a fan of the Wildcats and Royals. His favorite part of the job is fixing problems for customers.
By Mike S. on 02/18/21
The guys came in and completed a great job even though it was a little tougher than they first thought it would be. Great personalities and enjoyed having them. After the job was done cleaned up the mess and took away the trash.

By Andy M. on 02/17/21
Thank you James for your outstanding service. You came, you diagnosed the problem, and you fixed it. What more can anyone ask for?!

By Kay on 10/23/20
James and the other guy (I can’t remember his name) were very professional and did a great job for us. They put a gas line in for a gas stove in our basement. They even cleaned up after they drilled some holes. We have been so very happy with everyone at Standard Plumbing....

By Jim G. on 10/22/20
James was very courteous, professional, thorough in servicing my heating system. He answered all of my questions.

By Andy M. on 10/13/20
Outstanding service. James performed scheduled maintenance as well as found and fixed two issues. Well done!!

By Jim E. on 08/29/20
James and Kaleb arrived exactly on time and began installation of the Amana ASX14. we are all very pleased with their work and with the HVAC system. Thanks for everything.

By Bob P. on 07/17/20
Wow. I was just blown away by the excellent professional experience with Standard Plumbing and James White. My first contact was with Renee in the office. She was extremely friendly and, realizing how urgent my AC needs were, scheduled me for the next morning. Then...
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Wow. I was just blown away by the excellent professional experience with Standard Plumbing and James White. My first contact was with Renee in the office. She was extremely friendly and, realizing how urgent my AC needs were, scheduled me for the next morning. Then it even got better when James came out on time and fixed my issue promptly. He explained what he did and he gave me tips to maintain my AC System. His professionalism is second to none. Thank you James. I will recommend you and your company to anyone that needs any HVAC service. Bravo!!!!
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By Peter M B. on 06/22/20
James came and serviced all of our air conditioner efficiently and was gracious with our two year old daughter and puppy while he worked. He also gave excellent advice for improving our systems efficiency. A great technician and a helpful man... Can't recommend ...
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James came and serviced all of our air conditioner efficiently and was gracious with our two year old daughter and puppy while he worked. He also gave excellent advice for improving our systems efficiency. A great technician and a helpful man... Can't recommend Standard PHAC and their people enough!
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By Shellie S. on 06/07/20
Absolutely enjoy the quality and honest service. James is my favorite service guy whos super friendly.

By Chuck S. on 12/06/19
We have been Standard Plumbing clients for 15 years. We have stayed with this company for this length of time because they are always competent, courteous and professional. James came out today to do the seasonal inspection and servicing of our units. As always he...
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We have been Standard Plumbing clients for 15 years. We have stayed with this company for this length of time because they are always competent, courteous and professional. James came out today to do the seasonal inspection and servicing of our units. As always he was the best technical expert one could hope for. We feel lucky to have Standard techs like James taking care of our heating, cooling, and plumbing needs.
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By Roxsand S. on 11/05/19
Thank you so very much James! Extremely professional, courteous and went out of his way to help me.

By Whitney J. on 10/23/19
From the phone call I made yesterday to James departing from my house, the service from your company was nothing other than phenomenal!

By Nora E. on 10/11/19
Love these guys! They have installed a furnace and A/C for us and prices were great, but most importantly.....service was top notch!! Professional staff! Highly recommended!!

By Lynn C. on 10/05/19
We scheduled annual maintenance for our heating and cooling system. A problem with the water heater was discovered. Standard Plumbing diadema us aware of the problem. We were given a quote and work was scheduled for the following day. The service was excellent. The...
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We scheduled annual maintenance for our heating and cooling system. A problem with the water heater was discovered. Standard Plumbing diadema us aware of the problem. We were given a quote and work was scheduled for the following day. The service was excellent. The attention to putting on protection to their feet and laying covering on the carpets was done without being asked. Standard plumbing prevented what would have been a major problem if not taken care of. Excellent service.
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By Mike on 08/22/19
James did everything he could to help us out, and went the extra mile when he installed our new AC system, thanks James!

By James on 08/01/19
James was very pleasant and handled my dogs beautifully. He talked to then until they quieted down. He cleaned everything up and made sure that the temperature in my home was going down. The only way I knew work had been done was my a/c was working.

By Jim G. on 07/29/19
Technicians were here promptly after I called for service.

By Andrea on 04/23/19
James is very friendly and thorough! I always feel confident with his work. Thank you!

By Megan E. on 04/19/19
We have now used Standard to repair plumbing issues and replace our heating and air conditioning. We could not be more pleased with the prompt and professional service we have received each time we have needed work done. The technicians are top notch and great to...
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We have now used Standard to repair plumbing issues and replace our heating and air conditioning. We could not be more pleased with the prompt and professional service we have received each time we have needed work done. The technicians are top notch and great to work with. The office staff are wonderful and work hard to get your service scheduled quickly. We have nothing but great things to say about Standard!
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By Alan A. on 04/10/19
Prompt and professional installation. Cleaned up before leaving. Couldn’t ask for more! Thanks!
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