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By Julia J. on 02/26/21
Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Ass...
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Friendly efficient Fixed problem I would have appreciated more if the technician would have explained what he did once it was done. He installed new valve and explained that well. In seeing the unit after; he moved pipe to more of the front of water heater. Assume that he felt this more practical but would have liked him to point that out and tell me his thoughts. This is not a complaint; it is a suggestion.
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By Matt H. on 02/18/21
David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He ...
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David W. Definitely went above and beyond helping me with my emergency furnace issue. Even before he was 'on the clock' he allowed me to sending him pictures of the problem and even walked me through some simple trouble shooting so I could solve it on the spot. He took good care to explain to me what the problem was, possible causes, and what he did to solve it. Very professional, I'll definitely ask for him again if I need any help.
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By Mike S. on 02/18/21
The guys came in and completed a great job even though it was a little tougher than they first thought it would be. Great personalities and enjoyed having them. After the job was done cleaned up the mess and took away the trash.

By Andy M. on 02/17/21
Thank you James for your outstanding service. You came, you diagnosed the problem, and you fixed it. What more can anyone ask for?!

By Beth on 02/17/21
Personable, professional, explained things well. Office staff were helpful too. Happy with quick service.

By Alicia on 02/16/21
David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem ...
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David (I am not sure which one) and Standard Plumbing went above and beyond to help our tenants and myself over a weekend with below zero temperatures. Our tenant lost heat and later water. David made sure they had space heaters, made several trips for a problem part, and helped with the frozen pipes. Each time we called, he always responded immediately. I know he had over 80 calls over the weekend but he was extremely responsive, respectful and honest during our interactions. Last summer they also worked quickly to order and install a new A/C unit when our tenant's were without A/C in 100 degree weather. THANK YOU SO MUCH!
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By Lawrence (Larry) E. on 02/05/21
Jim was a diligent service pro as he worked hard in gettng the toilet bowl fixed so it wouldn't leak. Thanks, Jim!

By Allen Gene J. on 02/03/21
Fantastic, we were in great hands he knew exactly what to do set about doing the job, he was quick and efficient.

By Bobette M. on 01/26/21
I did not find Brett listed. He was actually the young man who came to help with a dripping faucet in our spa tub. He was very professional and personable. He knew just what to do and was patient with our concerns. Please let him know that we appreciated him very much.

By Dewey C. on 01/23/21
We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good n...
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We live in a pre-Civil War stone house with a 1960's era furnace and central air. Kalib and a new hire Jeff? ripped out the old and tied in the new unit into existing duct work in a cramped, dirty, dark basement (previously a dug-out winter shelter) and were good natured about a difficult nasty job. Installed the new furnace and central air in short order but ran into an unplanned, unexpected propane gas supply problem. (not enough pressure) . They stuck with the problem coordinating with the propane company until the problem was isolated and resolved.( Propane company equipment at fault.) Great job done professionally with good humor. PS The Senior discount was a blessing. PSS The workers all wore their masks when entering the upper residence. Very much appreciated..Thank You!!
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By Chuck S. on 01/14/21
Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and i...
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Jim came out to complete the semi-annual inspection and service of our two units. As always, his work was outstanding. Jim is a true professional. He knows his profession inside and out and he is great to work with. He was patient when answering our questions and informing us about every step in his examination of our units. We look forward to seeing him again! Chuck and Cate Sanders
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By Sandra S. on 01/08/21
Kaleb was on time, thorough and courteous. Standard Plumbing always does a good job.

By Cassandra J J. on 12/28/20
Very professional and prompt.

By Rose on 12/22/20
Very attentive to issues, thorough, explains things. Very trusted. Excellent service tech!

By Justin on 12/21/20
I had my basement shower installed neatly and professionally. Any concerns I had were addressed promptly to ensure all my needs were met. Thanks!

By Cathy on 12/18/20
This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was ...
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This is my third service call with Standard (all routine maintenance), and all three times I've been happy with the visit. I thought it was considerate that David N. made sure he had the trucked parked so that it wouldn't cause a problem for someone else. He was quick, checked the little details (like how old the batteries were in the thermostat), and gave me easily understood answers to my questions. Very happy with his service. I also want to acknowledge ReneƩ, who booked and confirmed the appointment. Talking with her is like talking with a good friend. Definitely staying with Standard!
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By David T. on 12/18/20
A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately afte...
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A month ago Standard PHA installed a custom high end HVAC system for me. A motor subsequently was buzzing, and I called to complain and ask for correction. No surprise: the owner John Shortsleeves' response was instantaneous, and repair followed immediately after. Top notch, as always.
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By Steve L. on 12/17/20
Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate ...
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Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate the prompt, efficient and professional service.
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By Beth K. on 11/29/20
We had Marc and Dalton both for our service call. They were professional, efficient and communicated effectively. They fixed our humidifier which was great. We are SO happy you could fit us in sooner than our rescheduled time in December.

By D T. on 11/17/20
I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, eve...
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I've been a Standard PHA customer for many years. In November 2020 Standard installed a complete high efficiency HVAC system in my 27-year-old home, along with a new hot water heater and expansion tank. Absolutely beautiful installation: very carefully done, everything tightly done, and very skillful and professional installation team. Top quality from start to finish at a price that met my willingness to pay. Highest recommendation to Standard PHA.
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Select any employee to see all their reviews.

Dalton M
Rating:
96 total reviews!
James W
6 Years
Rating:
85 total reviews!
Sara S
Customer Service Rep.
10 Years
Rating:Just Launched
David N
Rating:
(67 total reviews)
Jim R
Rating:
(32 total reviews)
Kaleb W
5 Years
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Standard Plumbing, Heating, & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Standard Plumbing, Heating, & Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Dalton M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
96 total reviews
By Steve L. on 12/17/20
Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate ...
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Dalton and Kaleb arrived about 45 minutes after our phone call. They had both been here before, so they proceeded to the main furnace After about 30 minutes, they reported that the igniter was bad and had been replaced. We are now warming nicely. We appreciate the prompt, efficient and professional service.
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By Elizabeth G. on 11/10/20
Standard Heating and Air responded quickly and professionally! I called them at 4:45pm because my heat was out. Dalton came out right away and it was fixed by 5:30pm! I was very impressed and grateful it was fixed within 45 minutes of my call. I thought the price w...
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Standard Heating and Air responded quickly and professionally! I called them at 4:45pm because my heat was out. Dalton came out right away and it was fixed by 5:30pm! I was very impressed and grateful it was fixed within 45 minutes of my call. I thought the price was reasonable too. Thank you for the great service!
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By Vickey G. on 10/06/20
We are not sure if this is the right guy. But he was wonderful and explained everything to us. Thanks

By michaelstoddard on 09/04/20
excellant service . everything was done in one day. everything was cleaned up after the work was done.

By Gary S. on 09/03/20
Dalton was very professional and friendly. He explained what he did and answered my questions. I would rate Dalton very highly.

By Rhonda K. on 09/02/20
Thorough job on installing a new furnace and ac unit. Quick, efficient, conscious workers. Knowledgeable about the products and graciously answered questions about new products and other plumbing concerns.

By Douglas G. on 08/24/20
Excellent job cleaning out our drain.

By Rebecca S. on 08/19/20
The bi-annual service to our heating and air conditioning was always very thorough and helped us stay cool/warm without breakdowns.

By Michael S. on 08/13/20
Did a great job, they were fast and cleaned up after themselves

By Gus on 06/17/20
Dalton did an amazing job on our install! His attention to detail was great. He also did an incredible job of keeping our clean while doing a major install. Thanks Dalton!

By Hung N. on 06/06/20
Thanks

By Nichol B. on 06/01/20
Was out to my home in 5 minutes! Friendly, explained everything to me, knowledgeable!

By Jeremy on 05/04/20
Standard PHA showed up on time and was extremely professional. They diagnosed the problem and tackled the job quickly. I am so pleased with thier service I will hire them again to check out my HVAC.

By Ken L. on 04/08/20
Good as it gets

By Peter M B. on 03/05/20
The crew from Standard Plumbing arrived and quickly completed the plumbing for a new gas connection to my home. Scheduling the work was easy through the office staff in Manhattan. They have earned my trust and are our go to company for heating and cooling work.

By Tom S. on 01/29/20
I have had nothing but excellent service from the person that answers the phone to the techs that come out for istalation and service. I won't use anyone else.

By Dean G. on 12/20/19
Fast, friendly, knowledgeable and affordable.

By Gregory C. on 12/05/19
Excellent Cruise James Dalton and his partner they all work very well together know what they're doing an outstanding job I would recommend them to anybody and believe me I will bunch of friendly guys really work well together I appreciate your effort time inattent...
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Excellent Cruise James Dalton and his partner they all work very well together know what they're doing an outstanding job I would recommend them to anybody and believe me I will bunch of friendly guys really work well together I appreciate your effort time inattention to detail and if I could or if you would give a pretty good Christmas bonus and maybe a good 50 cent raise excellent job I'm glad I stuck with standard I'll pass the word on
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By Sara B. on 11/01/19
My furnace went out overnight and I called Standard in the morning. They were able to send someone out at 1pm that day to come look at it. Dalton was there on time and was quick to fix the issue. As someone who works 8-5pm, it was really nice to be able to schedule...
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My furnace went out overnight and I called Standard in the morning. They were able to send someone out at 1pm that day to come look at it. Dalton was there on time and was quick to fix the issue. As someone who works 8-5pm, it was really nice to be able to schedule a specific time that someone could come out. Highly recommend!
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By Doug G. on 08/16/19
Excellent.
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