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By Tami & Michael B. on 01/19/19
I have found in my life time, warranties r useless. There is always some little thing that is in the fine print that u haven't done. Warranty void. This company honored the warranty on our water heater!!!! With no hassle!!!!! No service charge!!!! Same day service....
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I have found in my life time, warranties r useless. There is always some little thing that is in the fine print that u haven't done. Warranty void. This company honored the warranty on our water heater!!!! With no hassle!!!!! No service charge!!!! Same day service. Since moving to the valley we have not found many honest companies, this company is one of them. It's been a week and I'm still AMAZED at the service. I highly recommend them for your hot water needs. WOW!!
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By Charles M. on 01/18/19
Great job; very professional and completely reliable

By Art & Joetta D. on 01/14/19
Called Stampede Plumbing regarding a problem with our garbage disposal not operating correctly. The plumber came out on January 9, 2019. He found that the garbage disposal was partially clogged. Cleared the disposal but the problem still existed. He said the proble...
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Called Stampede Plumbing regarding a problem with our garbage disposal not operating correctly. The plumber came out on January 9, 2019. He found that the garbage disposal was partially clogged. Cleared the disposal but the problem still existed. He said the problem was further in the line and would need to be cleared. He needed to schedule a look in the line with a camera. The following day he returned with a supervisor and a camera. Wow, the line was definitely clogged with egg shell and other stuff all the way to the city sewer. It toke several hours to totally clear the entire plumbing system. The two plumbers, Jairo and Mikey, were very professional and knowledgeable. Every thing is working fine and we now know what not to put in the garbage disposal any more. GREAT JOB GUYS! :)
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By Ronald & Paula P. on 01/13/19
We have been customers for several years. Stampede/Ben Franklin has installed sump pumps, installed faucets, repaired pipes, installed new shut off valves and installed a water softener at our place. Most recently, our sump pump failed and left us with water in o...
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We have been customers for several years. Stampede/Ben Franklin has installed sump pumps, installed faucets, repaired pipes, installed new shut off valves and installed a water softener at our place. Most recently, our sump pump failed and left us with water in our basement. Stampede sent Joe Macias out at 9pm; he got everything stable and insured there would be no overnight crisis. He sat with us to explain the replacement plan, who would be on the team for the replacement and when it would happen (the next day). Joe in particular made us feel better (and safer) with his professional knowledge and demeanor. The company is full service and really stands behind their work. They explain what they are doing, they explain why it needs to be done. They work WITH customers very effectively. We have had many positive experiences with them. I've never experienced less than superior customer service and always get courteous and professional plumbers and staff members.
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By Jonny & Hillary I. on 01/09/19
I recently heard their radio ad on KTAR, so I called in and they helped me the same day. Our Tech, Richard, was incredible, friendly, punctual, and knowledgable. Carey helped us over the phone and she was very friendly and helpful. Highly recommend!

By Joseph H. on 01/08/19
(no comment)

By Guy & Doreen H. on 01/03/19
Excellent. Got my osmosis. System running in 10 minutes

By Susan B. on 01/02/19
Great service!

By Jolene V. on 12/28/18
Everyone is always so friendly and knowledgable. They came out almost right as they opened and helped me connect with other services I needed. We had a long discussion about how they aren't the cheapest or the most expensive but they stand behind their work. I agre...
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Everyone is always so friendly and knowledgable. They came out almost right as they opened and helped me connect with other services I needed. We had a long discussion about how they aren't the cheapest or the most expensive but they stand behind their work. I agree; they are very willing to meet based on the customers schedule and go over the information and billing as many times as you need (and I needed it explained a few times). Integrity and fairness is what leads me and I feel they are both.
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By Bob & Mary D. on 12/27/18
Benjamin Franklin Plumbing is the best in the business. Their staff is highly knowledable in all matters of plumbing techniques. They are very dependable and in labor terms explain what needs to be done to solve everyday plumbiing issues. The techs are very pers...
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Benjamin Franklin Plumbing is the best in the business. Their staff is highly knowledable in all matters of plumbing techniques. They are very dependable and in labor terms explain what needs to be done to solve everyday plumbiing issues. The techs are very personable and are willing to answer what ever questions the customer need answered. I have been with them since the day I moved to Arizona and will stay with them till the day I leave Arizona.
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By Jon & Nancy W. on 12/27/18
Kristin managed to schedule an emergency plumbing job in only a few hours. Cameron was friendly, professional and competent. He went out of his way to get us a nice discount. He also cleaned up thoroughly afterward. Overall, turned an unpleasant frustrating situati...
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Kristin managed to schedule an emergency plumbing job in only a few hours. Cameron was friendly, professional and competent. He went out of his way to get us a nice discount. He also cleaned up thoroughly afterward. Overall, turned an unpleasant frustrating situation into a positive experience.
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By Keith & Lisa C. on 12/21/18
Great service! Cam is a real pro. Catrina is very gracious on the phone. Great job.

By Mitch H. on 12/18/18
Recently, Jairo S.from Stampede Plumbing replaced the water valves to our washer. We found Jairo to be a highly competent plumber and a very personable young man. The reputation of a company like Stampede rests primarily on the shoulders of an employee like Jairo. ...
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Recently, Jairo S.from Stampede Plumbing replaced the water valves to our washer. We found Jairo to be a highly competent plumber and a very personable young man. The reputation of a company like Stampede rests primarily on the shoulders of an employee like Jairo. Fortunately, that reputation is secure with such a skilled plumber. We strongly recommend both Stampede Plumbing and Jairo! M and H in Tempe
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By Jerry & Penny W. on 12/12/18
We have been with Stampede, doing business as Ben Franklin, for many years. They always take very good care of our plumbing needs and offer great pricing, skilled technicians and friendly staff members to deal with. We have recommended this company to many folks a...
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We have been with Stampede, doing business as Ben Franklin, for many years. They always take very good care of our plumbing needs and offer great pricing, skilled technicians and friendly staff members to deal with. We have recommended this company to many folks and will continue to do so. Very glad we found them years ago and we will continue to trust them in the future.
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By Gregg H. on 12/11/18
I had a toilet fixed and hot water tank flushed. It was nice to have a technician that knew exactly what needed to be done.

By robert s. on 12/07/18
This was the first experience that I had with Stampede. I used them because they were a recommended contractor by Rosie Romero. I was pleased with the service provided by both the office staff and Dekota the technician. Dekota was very personable and extremely know...
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This was the first experience that I had with Stampede. I used them because they were a recommended contractor by Rosie Romero. I was pleased with the service provided by both the office staff and Dekota the technician. Dekota was very personable and extremely knowledgeable. He didn't mind at all that my 4 year old grandson watched him perform his work. I will definitely use Stampede's services in the future for any plumbling needs.
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By Mike & Brigid H. on 12/06/18
Always excellent service and communication!!

By Scott R. on 12/05/18
Richard was great! Polite, efficient, knowledable, thorough and was very clean while working. I was very satisfied and would use Stampede Plumbing again. The office staff was friendly and efficient also. Arranged an appointment the same day I called. Very satisfied!

By Charles H. on 12/03/18
$550.00 to replace the guts in my toilet. Total rip off. Less then one hour to repair. Totally over priced. Will not use the company again. I’ll be looking for a fair priced pluming company and not calling Stampede (Benjamin Franklin Pluming) again

By Parag S. on 12/03/18
Excellent service from the office personnel to the service pro. Tony did an excellent job. The price for parts is a little high, but the service was great
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602-256-9150

Select any employee to see all their reviews.

John R
14 Years
Rating:
132 total reviews!
Dekota E
2 Years
Rating:
123 total reviews!
Carey M
Customer Service Rep.
7 Years
Rating:
(692 total reviews)
Catrina S
Customer Service Rep.
6 Years
Rating:
(481 total reviews)
Kristin J
Customer Service Rep.
5 Years
Rating:
(395 total reviews)
Mike H
10 Years
Rating:
(109 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Stampede Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Stampede Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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