Excellent experience once again. Stafford installed our central air about five years ago so having them replace our boiler and water heater only made sense. Bob explained every detail about the scope of work during the quoting process. Additionally, Bob was able to prioritize our job due to not having hot water. The crew was very thorough and professional and explained the new system to us. I am very OCD so I was pleased with the attention to detail and the fact that Stafford's installation work will make future servicing easier by having shutoffs and drains for each zone. I have already recommended Stafford to co-workers that are thinking about having HVAC work done.
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Guys from Stafford Mechanical starting with meeting with Greg and work performed by Joe and Sinjin was top notch. Installation was very good, Joe explained everything and was very patient with my 20 month old son when he was trying to help. Have already highly recommended to a coworker.
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Recently had Stafford Mechanical install central air into an existing home. They were very conscientious when deciding where vents were going to be placed as well as the condenser unit. I can't say enough good about their employees, especially Vern and Adam. They arrived when they said they would be there, were thoughtful when coming in and out of the house and mostly were wonderful when dealing with my three dogs being nosey and checking to see what they were doing. We are very pleased with the work and would highly recommend Stafford Mechanical.
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process was as simple and straight forward as it gets. SM listened to us then designed the system. Other services tried to tell me was "I" needed Rebate program was explained clearly and all documents needed to submit to the utility were provided along with what and where to submit. overall, nice experience with a contractor for a change.
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Whole process from beginning to end was done professionally. I had a mini split heat/ac system installed plus hybrid water heater as suggested by energy audit company. I was concerned with the outside appearance of the ductwork. some installation were about as unappealing as you can imagine. Greg designed and the team install our ductwork with one single duct up each end of the house. they ran lines inside the attic (had to be cold up there) so minimal outside exposure. My neighbor was a little jealous. I liked the teamwork as they discussed the project before beginning. The workers were courteous, friendly, and answer any question me or the wife had. Neat and Clean. Gave us a primer on operation. We are learning how to use system to our advantage. We call with questions and answers are provided. The system was not cheap, but I had other quotes from other companies (one of which just went out of business) and Stafford was well within the ballpark. Good experience!
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We recently had our heating and air conditioning systems replaced by Stafford Mechanical. The crew was friendly, neat, knowledgeable and thorough Although the work took the better part of three days to complete, our heat was up and running in about 4 hours. We are very satisfied with this experience and would highly recommend Staffor Mechanical.
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1/18/18 this week I needed a new boiler installed in my home. The installation technician Joe and Tyler did an excellent job. They arrived on time and began work immediately. They were friendly, knowledgeable, and extremely professional. By the end of the day the heat was on. I would recommend this company and its services to anyone. I am a very pleased customer.
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Stafford Mechanical installed a new boiler and water heater in our home in Ellington, and we couldn't be more satisfied. The technicians were knowledgeable, tidy and polite. We especially appreciated the attentiveness from Bob Polmatier back at the office. He answered all our questions and then some. We intend to use them going forward for all our mechanical needs.
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