Our 30-year-old heat pump died suddenly, and AJ was out the next day taking measurements and giving an estimate. AJ was very friendly and knowledgeable, and expertly answered my many questions. He worked us quickly into their tight schedule, and in less than two days, as promised, we had a new Carrier heat pump. Sinjin finished up the wiring, and he was particularly friendly and efficient.
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We had gotten 30 years of service out of our old heat pump, but it suddenly died. I phoned Stafford Mechanical that afternoon, and the next day AJ was at our home taking measurements and giving us an estimate. They fit us quickly into their already crowded schedule, and did the work in less than two days, as they promised. AJ is an excellent foreman who answered patiently my many questions. Sinjin was particularly friendly and an excellent electrician. I highly recommend Stafford Mechanical.
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I recently had a new boiler installed in my home. The installation was started and finished on time .I was impressed by the quality of the work, the technicians who were professional,friendly and readily answered any questions I had. About a month after the installation I called to discuss a minor problem( intermittent vibration noise from the exhaust pipe). A technician was sent immediately and took care of this. Based on my experience with Stafford Mechanical, I would highly recommend them.
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The entire team was seamlessly integrated into the project. Each person from admin, through the staff at my home, displayed exceptional courtesy, a high degree of professionalism, preparation, and technical competence. They were on time, fast, careful, and thorough. Completed the project with no glitches and no delays. Glad I selected them and glad they are a widely respected member of the community.
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We recently had Stafford Mechanical install 2 ductless Heating/AC units in our house. Can't say enough good things about this company. Would recommend them to anyone as their 1st choice. The installers were very polite, professional and knew what they were doing. The clean up after was immaculate and not a trace that they were in our home except for the units installed. Greg Cyr is a top notch sales representative for this company. No matter what I asked him he had all the answers. Very professional and I feel a great addition to this company. Also, we are enjoying our new heating system and come summer I am sure we will also enjoy the AC part of the unit.
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We have our boiler serviced every Fall by Stafford Mechanical (They also installed our boiler). We depend on them for professional service and they have never let us down. The technicians are friendly, skilled and always leave the area neat and clean. We highly recommend them, Dave P., Tolland, CT
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