Our air conditioning went out at 8:00 while it was still 90+ degrees outside. Stafford returned our call quickly and came out in less than 1/2 an hour to make the repair. They were upfront on their pricing which was very reasonable. Dan was completely professional and very thorough. He found and replaced a broken capacitor and then checked out the rest of the HVAC inside and outside to assure that everything was working well.
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Stafford Home Service installed a new furnace and air conditioner in our home in June 2019. We are very pleased with the customer service, communication and equipment. The coordinating communication with Trukenna was great - she never missed a beat. The workers came on time, and were respectful, efficient and good to have in our home. The equipment has made all the difference- we could tell immediately how the air conditioner cooled the air so evenly in each room throughout the house. It feels so different from what we had before! And the customer service post installation was exceptional: Jason took time to listen to our follow up questions; he was so patient, kind, then forwarded that information to Dan, the owner. Dan came the very next day to follow through. He had a lot of ideas that could answer our questions to maximize the system questions we had, and he implemented them all! We researched furnace companies for almost a year and saved money for two years for the new furnace and a/c. These purchases are worth the research time, as it is a pretty major upgrade to a home. It was worth the wait to choose Stafford.
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I have used Stafford on previous projects and always well satisfied. I originally got the referral from a carpenter friend who builds homes and very trustworthy. The appointment was quick as was notification of their coming. The techs were on time, friendly, knowledgeable, and installed my motion lights quickly and THEY WORK. Super job!
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We used Stafford to set up a home theater. Steve K came, looked over the room, looked over our electrical and gave us two options. He was very straightforward. We agreed to proceed and he and Tony showed up a couple of weeks later to do the installation. The job they did was exceptional and reasonable. We are very pleased and will use Stafford for all our electrical needs going forward.
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The company as a whole was very professional. The quote was one of the most reasonable we received. Chris did a great job installing our mini-split ductless air conditioners and explaining their use and maintenance. This company was recommended to me by a friend and I'm so glad we went with them. Excellent work.
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Stafford and Gabriel, what a pair to draw to!! If yo need help in your home they are the ones to go to! especially Gabriel, he made doubly sure that everything that was on my checklist was completed and was done to my COMPLETE satisfaction! Thank you Gabriel, and thank you Stafford (and thank you Dave) !! Y'all are a great team! OOOps, and thank you Chastity, for the great service on the phone!
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