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By John S. on 02/15/19
He did an excellent job and was very thorough.

By Joan I. on 01/31/19
Matt was informative. He was able to get my system up and running, when another company disconnected it. Thank you!!

By Pat A. on 01/30/19
Brian Pires was a great technician. He came out after normal business hours & solved the problem.

By Lauren G. on 01/22/19
Kind and respectful-thank you for the service

By Mrs. L. on 01/06/19
We are new customers and were thrilled with Brian Pires. He was very knowledgeable.

By Robert B. on 12/10/18
job was done quick and they were neat ,quiet and professional and cleaned up after them selves. . I love the system it works great

By Thomas C. on 12/05/18
It was a pleasure to have Matt come and service my heating system.He was efficient, informative, courteous and neat.Did the service ,answered my questions and concerns and renewed my faith in South Shore. Requesting Matt for all my future service needs.Tom C

By Carlene B. on 12/04/18
Riley was kind, knowledgeable, and pleasant. Great service. Thank you!

By Ann H. on 12/03/18
From start to end the whole customer experience was great with your company. I can't tell you how pleased Iam. It is really rare to have a company care this much.

By Carla R. on 11/12/18
Great demeanor and very thorough. Thank you!

By Barnstable C. on 11/06/18
South Shore Heating and Cooling was better than FANTASTIC! Price was reasonable, they responded promptly and had the old boiler removed and the new boiler installed in no time. Everything was cleaned up when they were done. A HUGE Thank you to Will, Chris and Nick ...
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South Shore Heating and Cooling was better than FANTASTIC! Price was reasonable, they responded promptly and had the old boiler removed and the new boiler installed in no time. Everything was cleaned up when they were done. A HUGE Thank you to Will, Chris and Nick for a job well done!!
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By Richard B. on 11/06/18
Tech was professional and also personable.

By Robert L. on 11/05/18
The technician that came out was very knowledgeable and explained everything in detail. The sales rep. that came out was just as thorough. We couldn't be happier with South Shore Heating & Cooling. Thank you!

By Robert B. on 10/25/18
Arrived at scheduled time. Addressed questions/concerns. Recommended a fix for hammering noise in system. Cleaned area upon completion of visit. Very pleased with all aspects of South Shore Heating and Cooling.

By Bob M. on 10/18/18
I woke up to no heat in the bedroom and a toilet that would not flush properly.I called at 9;30 am as was told they would fix me that day and would call me back within 30 minutes with the time. They needed to arrange with their men in the field.Twenty minutes later...
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I woke up to no heat in the bedroom and a toilet that would not flush properly.I called at 9;30 am as was told they would fix me that day and would call me back within 30 minutes with the time. They needed to arrange with their men in the field.Twenty minutes later I got the call between 2-4 today.AMAZING COMMUNICATION.Chris and Nick arrived at 2:00 sharp. They fixed my problems including a second toilet in record time.The whole process from my initial call to fixing the problem was hassle free..Heating and plumbing by one team.They were friendly, professional,and explained what the were doing.A great Company that I would recommend to everybody.Chris and Nick are truly the A team.
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By Cheryl Q. on 10/12/18
Thank you for getting the parts covered under warranty and for helping out with the number of service hours put into the furnace. Your technicians did great work salvaging the one year old furnace. You have made us a customer for life and will be recommending you to others.

By Steven F. on 09/25/18
Good visit. Problem solved promptly and efficiently. Cost reasonable. technician polite and businesslike.

By Irene O. on 08/26/18
Jonathan Irving and Andrew did an outstanding plumbing job last Monday installing a new shower faucet controls, new drain, and new shower head. They were on time, courteous at all times, and left the area clean. They made sure the alarms were shut off before they ...
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Jonathan Irving and Andrew did an outstanding plumbing job last Monday installing a new shower faucet controls, new drain, and new shower head. They were on time, courteous at all times, and left the area clean. They made sure the alarms were shut off before they soldered the pipe. I would hire these two men for further plumbing and recommend them to my friends. I had showed them a picture of the shower controls I wanted and the came back with exactly what I wanted and it looks absolutely beautiful. South Dennis homeowner
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By Keith D. on 07/27/18
South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our ho...
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South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our house within the hour. We highly recommend South Shore!
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By Keith D. on 07/27/18
Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were re...
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Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were relieved. He took his time with us to explain what each piece of his bid meant. He showed up where it would be set up and showed us demo parts so we understood better. Once we chose South Shore, Sean helped us every step of the way. When we were having trouble with the bank, he helped us through it. Sean kept in constant contact with us and was super personable. Anyone working with Sean is lucky!
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508-398-6901

Select any employee to see all their reviews.

Ron A
Rating:
29 total reviews!
Wayne P
Rating:
26 total reviews!
Brad P
Customer Service Rep.
10 Years
Rating:Just Launched
Tim O
Customer Service Rep.
Rating:Just Launched
Brian P
Rating:
(24 total reviews)
Shawn S
Rating:
(23 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at South Shore Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Wayne P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
26 total reviews
By Robert B. on 12/10/18
job was done quick and they were neat ,quiet and professional and cleaned up after them selves. . I love the system it works great

By Keith D. on 07/27/18
South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our ho...
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South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our house within the hour. We highly recommend South Shore!
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By Keith D. on 07/27/18
Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were re...
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Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were relieved. He took his time with us to explain what each piece of his bid meant. He showed up where it would be set up and showed us demo parts so we understood better. Once we chose South Shore, Sean helped us every step of the way. When we were having trouble with the bank, he helped us through it. Sean kept in constant contact with us and was super personable. Anyone working with Sean is lucky!
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By Amy J. on 07/27/18
Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were re...
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Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were relieved. He took his time with us to explain what each piece of his bid meant. He showed up where it would be set up and showed us demo parts so we understood better. Once we chose South Shore, Sean helped us every step of the way. When we were having trouble with the bank, he helped us through it. Sean kept in constant contact with us and was super personable. Anyone working with Sean is lucky!
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By Steven W. on 07/14/18
We had a new central Air system installed by South Shore Heating annd Cooling. They were so professional and neat. We were so impressed and pleased with the results. I would highly recommend this team if you have similiar needs.

By John L. on 06/15/18
South Shore Heating & Cooling has been a remarkably reliable vendor for a myriad of issues. They pre-plan, communicate the solution clearly and stick with the problem until it's solved. Their technicians are courtesies, professional, knowledgeable and responsible. ...
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South Shore Heating & Cooling has been a remarkably reliable vendor for a myriad of issues. They pre-plan, communicate the solution clearly and stick with the problem until it's solved. Their technicians are courtesies, professional, knowledgeable and responsible. We've had two cooling installations (equipment replacements) led by Service Professional Wayne P***** with complete satisfaction of the experience and work performed.
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By Charles C. on 05/17/18
Install went very well. Everything is fine and worksite very clean.

By Mr. John M. on 03/02/18
Did and excellent job all around from start to finish!

By John M. on 03/01/18
Wayne the installer was professional and courteous and kept everything clean and tidy. Shawn the sales rep was incredibly informative and thorough. A pleasant experience all around

By Mrs. Pam D. on 12/01/17
Just a great job and crew! Very Happy with South Shore!

By Edlow B. on 10/21/17
Wayne was one of the principal installers of our new Lennox heating and cooling systems. He was very professional and friendly. All of your workers were wonderful! We are longtime customers of South Shore and will remain so!

By Edlow B. on 10/17/17
Russ B**** was one of the crew to install a new heating and cooling units in my home. He was very professional and did a great job.

By Mr. E. S. on 10/16/17
The entire team worked very well together. Very professional!

By JOHN C R. on 08/15/17
Wayne Peace was the service pro that installed our new furnace, he did an excellent job and everything was neat and clean, highly recommend him he is a great asset to your team.

By Karnig O. on 08/14/17
Very Happy with the install and entire crew. Will be sure to let his friends know about us.

By paul D. on 08/12/17
after various quotes from air conditioning installers, we chose south shore because of their detailed engineering and firm quote and warranty. Will was our sales contact and Wayne peace handled the installation. It was done in a professional manner and attention to...
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after various quotes from air conditioning installers, we chose south shore because of their detailed engineering and firm quote and warranty. Will was our sales contact and Wayne peace handled the installation. It was done in a professional manner and attention to detail. And they honored the contract price. System has been up and running for over a month with no problems. I am going to continue to use South Shore fro my seasonal service and cleaning. I recommend them highly. My neighbors are impressed with the installation.
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By PAMELA G. on 07/31/17
My new air conditioning system & dehumidifier were installed today by Wayne P. with assistance from George & Steve. They were professional, worked very efficiently as a team, answered my questions with a smile, advised me on how to operate the system & thermostat (...
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My new air conditioning system & dehumidifier were installed today by Wayne P. with assistance from George & Steve. They were professional, worked very efficiently as a team, answered my questions with a smile, advised me on how to operate the system & thermostat (that I can control remotely), cleaned up their debris and left me with a cool home on a hot day. Kudos to this installation team, and to Shawn Scola who spent time explaining cooling options to me that led me to choose South Shore Heating & Cooling as my contractor of choice. I'm very pleased with my decision.
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By Mary P. on 07/27/17
Wayne was excellent. He arrived early and got right to work. He was more than willing to answer all my questions, dumb though some of them were. He checked out everything to make sure his answer was right. He worked efficiently and made no mess in my house. He pu...
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Wayne was excellent. He arrived early and got right to work. He was more than willing to answer all my questions, dumb though some of them were. He checked out everything to make sure his answer was right. He worked efficiently and made no mess in my house. He put everything back where it was. He helped me with some things I couldn't do since I am handicapped. I would welcome his working for me again.
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By Roy F. on 07/13/17
Wayne P**** was my installer for central A/C. He was very professional, and an extremely hard worker (two traits I frequently find lacking among Cape Cod trades people). In the week he spent at my home, he always arrived promptly with a smile and even worked late. ...
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Wayne P**** was my installer for central A/C. He was very professional, and an extremely hard worker (two traits I frequently find lacking among Cape Cod trades people). In the week he spent at my home, he always arrived promptly with a smile and even worked late. Whenever I had a question, he concisely answered in layman terms. I really enjoyed having him in my home.
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By William F. D. on 07/07/17
Wayne and Mark arrived on time, assessed the installation, and went right to work. Both men wer very good and i would hire them in a minute having spent 40 years in HVAC
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