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By Robert B. on 12/10/18
job was done quick and they were neat ,quiet and professional and cleaned up after them selves. . I love the system it works great

By Thomas C. on 12/05/18
It was a pleasure to have Matt come and service my heating system.He was efficient, informative, courteous and neat.Did the service ,answered my questions and concerns and renewed my faith in South Shore. Requesting Matt for all my future service needs.Tom C

By Carlene B. on 12/04/18
Riley was kind, knowledgeable, and pleasant. Great service. Thank you!

By Ann H. on 12/03/18
From start to end the whole customer experience was great with your company. I can't tell you how pleased Iam. It is really rare to have a company care this much.

By Carla R. on 11/12/18
Great demeanor and very thorough. Thank you!

By Barnstable C. on 11/06/18
South Shore Heating and Cooling was better than FANTASTIC! Price was reasonable, they responded promptly and had the old boiler removed and the new boiler installed in no time. Everything was cleaned up when they were done. A HUGE Thank you to Will, Chris and Nick ...
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South Shore Heating and Cooling was better than FANTASTIC! Price was reasonable, they responded promptly and had the old boiler removed and the new boiler installed in no time. Everything was cleaned up when they were done. A HUGE Thank you to Will, Chris and Nick for a job well done!!
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By Richard B. on 11/06/18
Tech was professional and also personable.

By Robert L. on 11/05/18
The technician that came out was very knowledgeable and explained everything in detail. The sales rep. that came out was just as thorough. We couldn't be happier with South Shore Heating & Cooling. Thank you!

By Robert B. on 10/25/18
Arrived at scheduled time. Addressed questions/concerns. Recommended a fix for hammering noise in system. Cleaned area upon completion of visit. Very pleased with all aspects of South Shore Heating and Cooling.

By Bob M. on 10/18/18
I woke up to no heat in the bedroom and a toilet that would not flush properly.I called at 9;30 am as was told they would fix me that day and would call me back within 30 minutes with the time. They needed to arrange with their men in the field.Twenty minutes later...
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I woke up to no heat in the bedroom and a toilet that would not flush properly.I called at 9;30 am as was told they would fix me that day and would call me back within 30 minutes with the time. They needed to arrange with their men in the field.Twenty minutes later I got the call between 2-4 today.AMAZING COMMUNICATION.Chris and Nick arrived at 2:00 sharp. They fixed my problems including a second toilet in record time.The whole process from my initial call to fixing the problem was hassle free..Heating and plumbing by one team.They were friendly, professional,and explained what the were doing.A great Company that I would recommend to everybody.Chris and Nick are truly the A team.
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By Cheryl Q. on 10/12/18
Thank you for getting the parts covered under warranty and for helping out with the number of service hours put into the furnace. Your technicians did great work salvaging the one year old furnace. You have made us a customer for life and will be recommending you to others.

By Steven F. on 09/25/18
Good visit. Problem solved promptly and efficiently. Cost reasonable. technician polite and businesslike.

By Irene O. on 08/26/18
Jonathan Irving and Andrew did an outstanding plumbing job last Monday installing a new shower faucet controls, new drain, and new shower head. They were on time, courteous at all times, and left the area clean. They made sure the alarms were shut off before they ...
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Jonathan Irving and Andrew did an outstanding plumbing job last Monday installing a new shower faucet controls, new drain, and new shower head. They were on time, courteous at all times, and left the area clean. They made sure the alarms were shut off before they soldered the pipe. I would hire these two men for further plumbing and recommend them to my friends. I had showed them a picture of the shower controls I wanted and the came back with exactly what I wanted and it looks absolutely beautiful. South Dennis homeowner
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By Keith D. on 07/27/18
South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our ho...
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South Shore was amazing to deal with. They always got back to us in a timely manner and worked very efficiently. When the new furnace came out of the box, it was dented. South Shore immediately made phone calls and had another brand new, undamaged furnace to our house within the hour. We highly recommend South Shore!
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By Keith D. on 07/27/18
Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were re...
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Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were relieved. He took his time with us to explain what each piece of his bid meant. He showed up where it would be set up and showed us demo parts so we understood better. Once we chose South Shore, Sean helped us every step of the way. When we were having trouble with the bank, he helped us through it. Sean kept in constant contact with us and was super personable. Anyone working with Sean is lucky!
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By Amy J. on 07/27/18
Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were re...
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Sean was amazing to deal with at South Shore! As first time home owners, we didn't have a whole lot of experience with getting a new furnace ans central air system. We had 4 different companies make bids. Sean was the last one we had come and immediately we were relieved. He took his time with us to explain what each piece of his bid meant. He showed up where it would be set up and showed us demo parts so we understood better. Once we chose South Shore, Sean helped us every step of the way. When we were having trouble with the bank, he helped us through it. Sean kept in constant contact with us and was super personable. Anyone working with Sean is lucky!
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By Maria G. on 07/23/18
Firstly, thank you for taking me on as a new customer. There doesn’t seem to be to many companies who are interested. Brian P., my service tech was very professional, found the issue with my AC and corrected it.

By VALUED CUSTOMER Roger R. on 07/18/18
Very happy with Brian's service. Called when he arrived and efficiently serviced my air with great recommendations how to extend the life of the equipment

By VALUED CUSTOMER Norman P. on 07/17/18
Prompt and efficient

By VALUED CUSTOMER Nancy N. on 07/17/18
Matt has serviced both my homes on the Cape. I have oil heat in both and central air. He recently corrected the duct work so as to improve air flow. Have been a South Shore client for 6 years! Great company!
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508-398-6901

Select any employee to see all their reviews.

Ron A
Rating:
29 total reviews!
Wayne P
Rating:
26 total reviews!
Brad P
Customer Service Rep.
10 Years
Rating:Just Launched
Tim O
Customer Service Rep.
Rating:Just Launched
Shawn S
Rating:
(23 total reviews)
Brian P
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at South Shore Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Shawn S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
By Nancy N. on 04/25/18
Shawn originally came out to look at possible ductless split installation. After reviewing my entire system, he suggested a different approach: I did not need a new a/c heat system but rather a reconfiguration of my duct system off my central air/central system...
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Shawn originally came out to look at possible ductless split installation. After reviewing my entire system, he suggested a different approach: I did not need a new a/c heat system but rather a reconfiguration of my duct system off my central air/central system. Shawn is a professional, know.edgeable individual. I was so,fortunate to have him come out. South Shore Heating and Cooling is lucky to have Shawn as an employee!
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By Ellen I. on 04/25/18
Very happy with Shawn and South Shore in general so far (installation is pending). On the initial visit, Shawn spent a lot of time looking at and discussing with me the whole heating and AC system in the house to plan addressing problems around more than just the...
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Very happy with Shawn and South Shore in general so far (installation is pending). On the initial visit, Shawn spent a lot of time looking at and discussing with me the whole heating and AC system in the house to plan addressing problems around more than just the mii-splits to be installed. He listens very well, collaborates with the customer, and stays in touch. Thanks Shawn
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By Mrs. Pat S. on 04/18/18
Just an excellent crew to work with. Very happy with South Shore

By Mr. John M. on 03/02/18
Did and excellent job all around from start to finish!

By Margaret C. on 12/03/17
We just had a new system installed. Shawn was our contact through out the entire process. We cannot say enough re his professionalism and demeanor. We had constant questions for him and asked him to stop by many times for assistance with the process and the pape...
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We just had a new system installed. Shawn was our contact through out the entire process. We cannot say enough re his professionalism and demeanor. We had constant questions for him and asked him to stop by many times for assistance with the process and the paperwork . He always responded quickly and provided any information we requested. We definitely feel that he helped make the whole operation go smoothly. He is a great guy !
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By Mrs. Pam D. on 12/01/17
Just a great job and crew! Very Happy with South Shore!

By Ed B. on 10/21/17
Shawn is a wonderful representative for your company. He was very helpful in many ways. He sat down with us and explained in great detail our options. He was professional and quite knowledgable of the heating and cooling equipment you offer. South Shore installed ...
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Shawn is a wonderful representative for your company. He was very helpful in many ways. He sat down with us and explained in great detail our options. He was professional and quite knowledgable of the heating and cooling equipment you offer. South Shore installed a Lennox cooling system 17 years ago and we were very happy with it, which is why we choose you again this year. We have already recommended South Shore to our neighbor.
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By Mr. E. S. on 10/16/17
The entire team worked very well together. Very professional!

By Mr. Jerry D. on 09/26/17
Crew did a fine job - thank you South Shore!

By marypowers on 07/31/17
Shawn was always pleasant and helpful. He answered all my questions completely and patiently. he gave me lots of helpful information. He is a true asset to South Shore Heating and Cooling. He would make me comfortable coming to them for anything.

By Robert B. S. on 07/24/17
I can't express how pleased we are with the work done at our home by your firm the week of July 24th. Mark and Shawn were just great. They were very helpful and very patient with us.

By Yolanda H. on 05/25/17
I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and,...
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I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and, probably mice!!! Ryan was courteous, friendly and professional and, above all, knew what he was doing. Ryan has been to my house before....I have my Heating and Cooling on a Preventative Maintenance contract with South Shore. Also, have been a customer of South Shore for over 20 years and can always count on them for support and making sure I am taken care of. I also want to thank Jacob for fitting me in!!! Much appreciated.
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By Yolanda H. on 05/23/17
I had come to the conclusion that I needed to replace my A/C and Heating Systems, thermostat, humidifier, air purifier plus water heater! Shawn came to the house today and did a thorough audit of it and then sat down to do "the numbers". He explained everything as ...
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I had come to the conclusion that I needed to replace my A/C and Heating Systems, thermostat, humidifier, air purifier plus water heater! Shawn came to the house today and did a thorough audit of it and then sat down to do "the numbers". He explained everything as he put the $$ together, making sure he was recommending exactly what I needed. He also made sure I was getting all the rebates that I was entitled to!! I have done business with Shawn before and he has always been professional, trustworthy, extremely pleasant and knowledgeable. Now I cannot wait to get all of this equipment installed! I have also done business with South Shore for over 20 years and have always had their great support and service.
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By Yolanda H. on 05/23/17
I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and,...
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I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and, probably mice!!! Ryan was courteous, friendly and professional and, above all, knew what he was doing. Ryan has been to my house before....I have my Heating and Cooling on a Preventative Maintenance contract with South Shore. Also, have been a customer of South Shore for over 20 years and can always count on them for support and making sure I am taken care of. I also want to thank Jacob for fitting me in!!! Much appreciated.
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By Mr. James C. on 03/16/17
Mr. Canavan called in to advise that the recent installation at his house wnt jsut great. All the Shouth Shore guys were jsut great and extremely good about cleaning up after the job was completed. He thanked everyone for respecting the property. System works gr...
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Mr. Canavan called in to advise that the recent installation at his house wnt jsut great. All the Shouth Shore guys were jsut great and extremely good about cleaning up after the job was completed. He thanked everyone for respecting the property. System works great and was a true pleasure to do business with Sough Shore HVAC.
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By Patricia G. on 02/23/17
2-23-2017 We recently purchased our home in South Yarmouth. It came with a furnace over thirty years old and a water heater that was up in age also. Of course while away on a winter vacation the furnace went. After a quick fix to carry us over a bit , it was time t...
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2-23-2017 We recently purchased our home in South Yarmouth. It came with a furnace over thirty years old and a water heater that was up in age also. Of course while away on a winter vacation the furnace went. After a quick fix to carry us over a bit , it was time to replace them both. We called SSHC and it was then we first met Shawn S. when he came to our home. Shawn showed sincere interest and listened to our goals for both functionality of the products needed and pricing of them. It was clearly noticeable that Shawn excels in the product knowledge of the many choices of products SSHC had to offer, Once our decision was made he kindly explained the methods of available payment without any judgement. Shawn then expedited the installation process in a very timely manor. Shawn also returned to our home the day of installation. When we saw his interaction between the team working on the furnace and water heater we noticed just how respectful and professional he was. We liked that very much ! That same week he arranged the gas and electrical inspections needed. So, to sum it up Shawn is five star gentleman and a fabulous asset to SSHC . Sincerely, Mr.& Mrs. G
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By Arthur S. on 02/06/17
I wanted another estimate to replace an existing gas furnace. I called South Shore Heating and Cooling for a 3rd estimate on a Lennox furnace. Shawn came at the appointed time and looked at the issue and answered my questions. Within a few days I had his written e...
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I wanted another estimate to replace an existing gas furnace. I called South Shore Heating and Cooling for a 3rd estimate on a Lennox furnace. Shawn came at the appointed time and looked at the issue and answered my questions. Within a few days I had his written estimate which was the best when compared to the others. The new furnace was installed shortly thereafter and met all the criteria that was printed on the estimate. Shawn even helped me with the information required for the rebates. I woulld recommend having Shawn look into your heating and cooling needs as well as dealing with South Shore Heating & Cooling.
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By Rodger C. on 12/23/16
Exceptional. Shawn was professional, courteous and assisted greatly to make the process proceed smoothly. A true asset to SS Heating and Cooling.

By Brenda T. on 12/14/16
Great company to work with!

By Jeanne N. on 12/14/16
Shawn was with us from start to finish with the installation of our split a/c. He assembled a great team and the job was completed in one day. Would recommend Shawn highly, pleasant, knowledgable and patient with all my questions.
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