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By Steven W. on 07/14/18
We had a new central Air system installed by South Shore Heating annd Cooling. They were so professional and neat. We were so impressed and pleased with the results. I would highly recommend this team if you have similiar needs.

By VALUED CUSTOMER Barbara K. on 07/11/18
I was having renovation done on rental property and my contractor noticed a gas odor near stove. I called South Shore Heating & they advised to call Gas Co & call them back.. called Gas Co immediately.. they came right out and determined was a gas leak between the...
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I was having renovation done on rental property and my contractor noticed a gas odor near stove. I called South Shore Heating & they advised to call Gas Co & call them back.. called Gas Co immediately.. they came right out and determined was a gas leak between the connection to the gas stove & to call back my plumber.. I called South Shore Heating & advised them what Gas Co said & they sent someone out the same afternoon. The technician was great.. came in and fixed the connection quickly. It was a tense situation that got resolved in one day and I appreciated their outstanding service.
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By VALUED CUSTOMER David L. N. on 07/10/18
Technician(Brian-if I remember correctly) did Professional job servicing Our heating unit. He was also a person I enjoyed getting to know and talk to

By VALUED CUSTOMER Ronald S. on 07/09/18
I could not be happier with having Darren at my home to service our HVAC. He was thorough and took the time to explain everything to me so I could learn about my system. A wonderful guy -- honest, knowledgeable, and someone who takes pride in his work. Thank you!

By VALUED CUSTOMER Sandy S. on 07/08/18
Brian P. was great! He noticed the problem right away and got right to it. He was through in zip time and also explained what to do in case of a future problem. I feel confident that I called South Shore Heating and know they have my back.

By VALUED CUSTOMER Paul D. on 07/07/18
Great service made a nighttime call, Responded promptly, resolve the issue quickly.

By VALUED CUSTOMER Jinia C. D. on 07/06/18
I live off Cape so knowing who to call is not easy. I gave South Shore Heating a cold call when I was facing a terrible situation and of course guilt bec I had not serviced my boiler in "awhile". What I got was no guilt just wonderful timely service. I have had ...
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I live off Cape so knowing who to call is not easy. I gave South Shore Heating a cold call when I was facing a terrible situation and of course guilt bec I had not serviced my boiler in "awhile". What I got was no guilt just wonderful timely service. I have had some things pop up since and I always receive the same service. So 5 stars for understanding staff, timely service and reasonable pricing. Brian reflects all of the above Pleased to be your client, Jinia Drinkwater
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By VALUED CUSTOMER Peter Z. on 07/06/18
Needed a shower valve, kitchen sink faucet replacement ASAP,my wife of 1 year said to call South Shore-I couldn't believe how helpful the young lady was that took my info down and dispatched a technician that day-I met the man and threw a curve ball at him with ad...
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Needed a shower valve, kitchen sink faucet replacement ASAP,my wife of 1 year said to call South Shore-I couldn't believe how helpful the young lady was that took my info down and dispatched a technician that day-I met the man and threw a curve ball at him with additional work-He got everything done in a timely fashion,professionally and I was pleased.Great teamwork,coordination and quality work-0I highly reccommend South Shore!!!
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By VALUED CUSTOMER Wajselfish, M. on 07/06/18
Riley from south shore was like a silent angel - did his job quietly and we are thankful for great service to the a/c system . MO

By VALUED CUSTOMER Sara B. on 07/06/18
Amazing!! Had an urgent problem with our 5 year old furnace and they accommodated me right from the get go even though I was not already a customer (which I def am now!!) and resolved the problem quickly and efficiently! And Matt is THE BEST and was thorough and ...
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Amazing!! Had an urgent problem with our 5 year old furnace and they accommodated me right from the get go even though I was not already a customer (which I def am now!!) and resolved the problem quickly and efficiently! And Matt is THE BEST and was thorough and over the top helpful and our frustration became his frustration and he was not satisfied until we were completely satisfied! Wish there were more stars to check off!!
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By VALUED CUSTOMER Julie M. on 07/05/18
(no comment)

By VALUED CUSTOMER Sandra G. on 07/05/18
We called the company hoping to get someone to our home to clean the HVAC system and change filters. We were told there was a two month wait. When we told them our grand daughter was coming to our home in a few weeks after having chemo and a stem cell transplant an...
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We called the company hoping to get someone to our home to clean the HVAC system and change filters. We were told there was a two month wait. When we told them our grand daughter was coming to our home in a few weeks after having chemo and a stem cell transplant and needed to be in isolation in a clean environment, they bumped us up to the top if the list. They were at our home 3 days later! We so appreciated the compassion that they showed toward our situation. Many thanks.
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By VALUED CUSTOMER Charles B. Swartwood I. on 07/05/18
Excellent service!

By VALUED CUSTOMER Bruce S. on 07/05/18
(no comment)

By VALUED CUSTOMER Anne M. on 07/05/18
Chris showed up on time, was very knowledgeable and polite and took care of the problem . He kept me informed of the status along the way. I've always been very happy with all the work that South Shore Heating and Cooling have done at our Cape Cod house. Highly recommended.

By Greg M. on 06/15/18
Customer called in and raved about Brian Colucci's work ethic and professionalism.

By John L. on 06/15/18
South Shore Heating & Cooling has been a remarkably reliable vendor for a myriad of issues. They pre-plan, communicate the solution clearly and stick with the problem until it's solved. Their technicians are courtesies, professional, knowledgeable and responsible. ...
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South Shore Heating & Cooling has been a remarkably reliable vendor for a myriad of issues. They pre-plan, communicate the solution clearly and stick with the problem until it's solved. Their technicians are courtesies, professional, knowledgeable and responsible. We've had two cooling installations (equipment replacements) led by Service Professional Wayne P***** with complete satisfaction of the experience and work performed.
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By Nina F. on 06/14/18
Extremely satisfied with the customer service and turn around received in house. Thank you South Shore!

By Christine S. on 06/01/18
Very impressed with install, and how Matt mentored Zack.

By Jacqueline C. on 05/31/18
Professional, courteous, and knowledgeable team. Installation went smoothly! Grateful for the team at South Shore
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508-398-6901

Select any employee to see all their reviews.

Jonathan I
Rating:
26 total reviews!
Ron A
Rating:
26 total reviews!
Kira T
Customer Service Rep.
Rating:
(1 total review)
Shawn S
Rating:
(23 total reviews)
Wayne P
Rating:
(22 total reviews)
Bryan C
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at South Shore Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Shawn S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
By Nancy N. on 04/25/18
Shawn originally came out to look at possible ductless split installation. After reviewing my entire system, he suggested a different approach: I did not need a new a/c heat system but rather a reconfiguration of my duct system off my central air/central system...
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Shawn originally came out to look at possible ductless split installation. After reviewing my entire system, he suggested a different approach: I did not need a new a/c heat system but rather a reconfiguration of my duct system off my central air/central system. Shawn is a professional, know.edgeable individual. I was so,fortunate to have him come out. South Shore Heating and Cooling is lucky to have Shawn as an employee!
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By Ellen I. on 04/25/18
Very happy with Shawn and South Shore in general so far (installation is pending). On the initial visit, Shawn spent a lot of time looking at and discussing with me the whole heating and AC system in the house to plan addressing problems around more than just the...
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Very happy with Shawn and South Shore in general so far (installation is pending). On the initial visit, Shawn spent a lot of time looking at and discussing with me the whole heating and AC system in the house to plan addressing problems around more than just the mii-splits to be installed. He listens very well, collaborates with the customer, and stays in touch. Thanks Shawn
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By Mrs. Pat S. on 04/18/18
Just an excellent crew to work with. Very happy with South Shore

By Mr. John M. on 03/02/18
Did and excellent job all around from start to finish!

By Margaret C. on 12/03/17
We just had a new system installed. Shawn was our contact through out the entire process. We cannot say enough re his professionalism and demeanor. We had constant questions for him and asked him to stop by many times for assistance with the process and the pape...
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We just had a new system installed. Shawn was our contact through out the entire process. We cannot say enough re his professionalism and demeanor. We had constant questions for him and asked him to stop by many times for assistance with the process and the paperwork . He always responded quickly and provided any information we requested. We definitely feel that he helped make the whole operation go smoothly. He is a great guy !
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By Mrs. Pam D. on 12/01/17
Just a great job and crew! Very Happy with South Shore!

By Ed B. on 10/21/17
Shawn is a wonderful representative for your company. He was very helpful in many ways. He sat down with us and explained in great detail our options. He was professional and quite knowledgable of the heating and cooling equipment you offer. South Shore installed ...
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Shawn is a wonderful representative for your company. He was very helpful in many ways. He sat down with us and explained in great detail our options. He was professional and quite knowledgable of the heating and cooling equipment you offer. South Shore installed a Lennox cooling system 17 years ago and we were very happy with it, which is why we choose you again this year. We have already recommended South Shore to our neighbor.
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By Mr. E. S. on 10/16/17
The entire team worked very well together. Very professional!

By Mr. Jerry D. on 09/26/17
Crew did a fine job - thank you South Shore!

By marypowers on 07/31/17
Shawn was always pleasant and helpful. He answered all my questions completely and patiently. he gave me lots of helpful information. He is a true asset to South Shore Heating and Cooling. He would make me comfortable coming to them for anything.

By Robert B. S. on 07/24/17
I can't express how pleased we are with the work done at our home by your firm the week of July 24th. Mark and Shawn were just great. They were very helpful and very patient with us.

By Yolanda H. on 05/25/17
I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and,...
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I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and, probably mice!!! Ryan was courteous, friendly and professional and, above all, knew what he was doing. Ryan has been to my house before....I have my Heating and Cooling on a Preventative Maintenance contract with South Shore. Also, have been a customer of South Shore for over 20 years and can always count on them for support and making sure I am taken care of. I also want to thank Jacob for fitting me in!!! Much appreciated.
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By Yolanda H. on 05/23/17
I had come to the conclusion that I needed to replace my A/C and Heating Systems, thermostat, humidifier, air purifier plus water heater! Shawn came to the house today and did a thorough audit of it and then sat down to do "the numbers". He explained everything as ...
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I had come to the conclusion that I needed to replace my A/C and Heating Systems, thermostat, humidifier, air purifier plus water heater! Shawn came to the house today and did a thorough audit of it and then sat down to do "the numbers". He explained everything as he put the $$ together, making sure he was recommending exactly what I needed. He also made sure I was getting all the rebates that I was entitled to!! I have done business with Shawn before and he has always been professional, trustworthy, extremely pleasant and knowledgeable. Now I cannot wait to get all of this equipment installed! I have also done business with South Shore for over 20 years and have always had their great support and service.
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By Yolanda H. on 05/23/17
I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and,...
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I want to thank Ryan Calkins ... he fixed my A/C on the first HOT day -- yesterday.....Even though it was almost evening, he arrived with a smile. Not only did he fix what was wrong and the A/C started up beautifully but he also cleaned out a huge mice nest(s) and, probably mice!!! Ryan was courteous, friendly and professional and, above all, knew what he was doing. Ryan has been to my house before....I have my Heating and Cooling on a Preventative Maintenance contract with South Shore. Also, have been a customer of South Shore for over 20 years and can always count on them for support and making sure I am taken care of. I also want to thank Jacob for fitting me in!!! Much appreciated.
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By Mr. James C. on 03/16/17
Mr. Canavan called in to advise that the recent installation at his house wnt jsut great. All the Shouth Shore guys were jsut great and extremely good about cleaning up after the job was completed. He thanked everyone for respecting the property. System works gr...
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Mr. Canavan called in to advise that the recent installation at his house wnt jsut great. All the Shouth Shore guys were jsut great and extremely good about cleaning up after the job was completed. He thanked everyone for respecting the property. System works great and was a true pleasure to do business with Sough Shore HVAC.
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By Patricia G. on 02/23/17
2-23-2017 We recently purchased our home in South Yarmouth. It came with a furnace over thirty years old and a water heater that was up in age also. Of course while away on a winter vacation the furnace went. After a quick fix to carry us over a bit , it was time t...
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2-23-2017 We recently purchased our home in South Yarmouth. It came with a furnace over thirty years old and a water heater that was up in age also. Of course while away on a winter vacation the furnace went. After a quick fix to carry us over a bit , it was time to replace them both. We called SSHC and it was then we first met Shawn S. when he came to our home. Shawn showed sincere interest and listened to our goals for both functionality of the products needed and pricing of them. It was clearly noticeable that Shawn excels in the product knowledge of the many choices of products SSHC had to offer, Once our decision was made he kindly explained the methods of available payment without any judgement. Shawn then expedited the installation process in a very timely manor. Shawn also returned to our home the day of installation. When we saw his interaction between the team working on the furnace and water heater we noticed just how respectful and professional he was. We liked that very much ! That same week he arranged the gas and electrical inspections needed. So, to sum it up Shawn is five star gentleman and a fabulous asset to SSHC . Sincerely, Mr.& Mrs. G
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By Arthur S. on 02/06/17
I wanted another estimate to replace an existing gas furnace. I called South Shore Heating and Cooling for a 3rd estimate on a Lennox furnace. Shawn came at the appointed time and looked at the issue and answered my questions. Within a few days I had his written e...
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I wanted another estimate to replace an existing gas furnace. I called South Shore Heating and Cooling for a 3rd estimate on a Lennox furnace. Shawn came at the appointed time and looked at the issue and answered my questions. Within a few days I had his written estimate which was the best when compared to the others. The new furnace was installed shortly thereafter and met all the criteria that was printed on the estimate. Shawn even helped me with the information required for the rebates. I woulld recommend having Shawn look into your heating and cooling needs as well as dealing with South Shore Heating & Cooling.
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By Rodger C. on 12/23/16
Exceptional. Shawn was professional, courteous and assisted greatly to make the process proceed smoothly. A true asset to SS Heating and Cooling.

By Brenda T. on 12/14/16
Great company to work with!

By Jeanne N. on 12/14/16
Shawn was with us from start to finish with the installation of our split a/c. He assembled a great team and the job was completed in one day. Would recommend Shawn highly, pleasant, knowledgable and patient with all my questions.
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