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By Deborah M. on 09/18/19
We have been South Shore customers for over 40 years, and can't say enough about their quality of service. We recently had a major Heat/AC install and Brian and the crew were efficient, knowledgeable, polite and respectful of our property. Shawn and Steve gave us a...
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We have been South Shore customers for over 40 years, and can't say enough about their quality of service. We recently had a major Heat/AC install and Brian and the crew were efficient, knowledgeable, polite and respectful of our property. Shawn and Steve gave us answers to all our questions before the install and we are very happy overall with the project!
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By Kathleen D. on 09/17/19
I have had excellent service from South Shore Heating and Cooling....Keith R****, the service tech arrived early, was very professional, friendly and thorough when he checked out our furnace. We now have heat again and are very grateful for the attention that we we...
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I have had excellent service from South Shore Heating and Cooling....Keith R****, the service tech arrived early, was very professional, friendly and thorough when he checked out our furnace. We now have heat again and are very grateful for the attention that we were given. Thank you so much! It has been a pleasure doing business with your company once again!!
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By Marjie R. on 09/15/19
We had large crews come out to tackle replacing three units this past week. Matt A. lead the work each day and made sure he had the right folks on the site to get what needed to be done. He often stayed after the crew to finish up work so everyone could be producti...
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We had large crews come out to tackle replacing three units this past week. Matt A. lead the work each day and made sure he had the right folks on the site to get what needed to be done. He often stayed after the crew to finish up work so everyone could be productive the next morning. Hats off to Eddie and Noah for wearing booties in the house EVERY time, running up and down the stairs all day long with needed equipment and materials, and for successfully running the replacement line under the deck! A special thanks to Brian G and Brian N for the extra help at the end.
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By Don E. on 09/12/19
Shawn was great! I had three other companies provide me bids, and South Shore gave me the best deal. Several things stand out, Shawn responded quickly to all my questions. Shawn explained every step and visited my home after the project and verified the install ...
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Shawn was great! I had three other companies provide me bids, and South Shore gave me the best deal. Several things stand out, Shawn responded quickly to all my questions. Shawn explained every step and visited my home after the project and verified the install was done to my liking. Needless to say the work was excellent and done with fine detail. Something else got my attention was, the crews were happy and enjoyed their jobs and each other. How often does that happen in the work force? All in all South Shore provided me with a great heating system, at a reasonable cost, installed professionally and looks great! Thank you South Shore Heating and Cooling!!!
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By Scott B. on 09/12/19
South Shore did a great job Keith was excellent. Worked hard very informative and knowledgeable. Nice guy we appreciate it!

By Paul and Ellen M. on 09/12/19
We have been South Shore customers for over 40 years, and can't say enough about their quality of service. We recently had a major Heat/AC install and Brian and the crew were efficient, knowledgeable, polite and respectful of our property. Shawn and Steve gave us a...
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We have been South Shore customers for over 40 years, and can't say enough about their quality of service. We recently had a major Heat/AC install and Brian and the crew were efficient, knowledgeable, polite and respectful of our property. Shawn and Steve gave us answers to all our questions before the install and we are very happy overall with the project!
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By Ralph Cadman J. on 09/10/19
We were very happy with the service we received from Michael. He was very thorough . He even set our furnace so it would be more efficient.

By Joe H. on 09/10/19
Keith did great job, he really knows about furnaces.

By John L. on 09/05/19
Keith R. was extremely engaging and professional. He took the time to explain in detail the problem and then made sure I understood the work that he had done. South Shore Heating & Cooling is fortunate to have him as an employee.

By Edie W. on 09/04/19
Michael was professional, polite, competent a good workman. He serviced the furnace and air conditioner and reported all in good working order. He came the designated day, did the work, shared the results. South Shore continues to be reliable.

By John M. on 09/03/19
I called the office indicating that I had a problem with my central ac system. Within 20 minutes your Field Service Technician Matt Cottrell was at my home. He was able to diagnose the problem and installed a new thermostat. Extremely knowledgable and checked the e...
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I called the office indicating that I had a problem with my central ac system. Within 20 minutes your Field Service Technician Matt Cottrell was at my home. He was able to diagnose the problem and installed a new thermostat. Extremely knowledgable and checked the entire system before he left to make sure everything was working correctly. Great service and a great Tech. Would highly recommend South Shore Heating and Cooling to anyone that needed a heating or cooking system. John Mclaughlin
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By Theodore P. on 08/31/19
We have been doing business with South Shore H&C for about 25 years. They have provided for all of our heating, cooling and plumbing needs for our last two houses. We would have used them sooner, if we were aware of their excellent work. Matt was here recently to p...
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We have been doing business with South Shore H&C for about 25 years. They have provided for all of our heating, cooling and plumbing needs for our last two houses. We would have used them sooner, if we were aware of their excellent work. Matt was here recently to perform scheduled maintenance on our air conditioning systems. He resolved another problem while he was at it. Keep up the good work South Shore.
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By Jonathan T. P. on 08/30/19
Kieth R. Was a professional from the instant he greeted us. First he Listened to our concerns and then explained how he would address them. He was quick, efficient, and then took the time to explain/show what he did to correct the problem. If he came to the door e...
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Kieth R. Was a professional from the instant he greeted us. First he Listened to our concerns and then explained how he would address them. He was quick, efficient, and then took the time to explain/show what he did to correct the problem. If he came to the door every time we needed South Shore Heating and Cooling, I would be extremely happy. A true professional!
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By Stephen P. on 08/30/19
This is the first time we used South Shore Heating and I will use them again. The technician Brian was great. He arrived on time and went right to work. He needed a part a before he left to get it he made sure to tell where he was going. Upon returned he let me ...
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This is the first time we used South Shore Heating and I will use them again. The technician Brian was great. He arrived on time and went right to work. He needed a part a before he left to get it he made sure to tell where he was going. Upon returned he let me know that he was back and went right to work and had the job done in 10 minutes. The total time from his arrival to job completion was less than a hour. Great job.
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By David N. on 08/29/19
Service was excellent

By Arthur L. on 08/28/19
Just had my new AC installed. Wayne and crew were great. Professional and neat.

By Paul S. on 08/28/19
My ***** a/c stopped working, and I contacted South Shore to resolve. Larissa H. was very helpful and scheduled a same day service appointment for me. Technician Riley R. showed up on time, quickly diagnosed the problem and replaced the defective system board to ge...
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My ***** a/c stopped working, and I contacted South Shore to resolve. Larissa H. was very helpful and scheduled a same day service appointment for me. Technician Riley R. showed up on time, quickly diagnosed the problem and replaced the defective system board to get our system up and running again. He was very knowledgeable and explained what he was doing. Much thanks to your team for your quick response!
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By James T. H. on 08/28/19
Michael Cottrell, field service technician came by today to service two of my air-conditioning units. All technicians, specialists and expert repair persons could take a lesson from this young man. From his initial greeting to his completion of his job he was infor...
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Michael Cottrell, field service technician came by today to service two of my air-conditioning units. All technicians, specialists and expert repair persons could take a lesson from this young man. From his initial greeting to his completion of his job he was informative, incredibly knowledgeable (we discussed some of the new technology) and a gentleman. South Shore...hold on to this guy...he's your best advertisement.
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By Catherine F. on 08/28/19
Keith was very professional and wonderful to work with. He listened to my questions and was very knowledgeable.

By Donald R. on 08/26/19
Michael Cottrell was my service technician to repair my air conditioner. He was prompt, very professional, knowledgable, and an excellent communicator. Thanks Michael for your help and getting my A/C up and running properly!!
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Select any employee to see all their reviews.

Keith R
Rating:
(37 total reviews)
Shawn S
Rating:
(34 total reviews)
Wayne P
Rating:
(32 total reviews)
Russ B
Rating:
(20 total reviews)
Brian G
Rating:
(18 total reviews)
Chris P
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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