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508-398-6901
By Donald A. on 10/17/19
The service provided was efficient, effective and of reasonable cost, as it has been for the past 15 years for us. South Shore provides all of our HVAC needs.

By Josephine C. on 10/17/19
TOTALLY PLEASED WITH SERVICE

By Robert D. on 10/16/19
On time and thorogh service. Answered any question about heating system.

By Trevor R. on 10/15/19
Matt and the rest of the South Shore team did an excellent job installing our new split unit AC. Very professional and efficient, took the time to do the job right and carefully explain how to operate the new unit. Highly recommend!

By carl D. on 10/11/19
On time excellent job.

By James & Sheila W. on 10/10/19
Matt C. Arrived on time and did and outstanding job on maintenance of our furnaces. He was focused, thorough and friendly. Matt was a true professional in the way he went about his job and is welcome back for future assignments. Jim Wolf

By Dave P. on 10/09/19
Last spring South Shore H&C came to my rescue when no one else would or could repair my gas boiler. Only a few years old the boiler seemed to explode when it turned on. I was not a South Shore customer at the time, but they send someone over who immediately identif...
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Last spring South Shore H&C came to my rescue when no one else would or could repair my gas boiler. Only a few years old the boiler seemed to explode when it turned on. I was not a South Shore customer at the time, but they send someone over who immediately identified the problem and repaired it. On that basis I signed up with South Shore to service the boiler. Kathleen in the officemade the arrangements and Matt showed up on Monday....right on time....to clean it and ready it for winter. They are the best!!!!
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By Tom L. on 10/09/19
What I truly like about South Shore is they show up on time, do a professional job, explain it all very well with expertise and options. Definitely a quality HVAC company.

By Jim W. on 10/08/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company. Jim Wolf

By James & Sheila W. on 10/08/19
Matt was at our house to perform routine maintenance of our furnaces. He was very thorough, competent and friendly. Arriving on time, he was very focused and completed the work on a timely basis.

By James & Sheila W. on 10/08/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company. Jim Wolf

By Joe L. on 10/07/19
Have always done a Great Job never have to call them back Riley has been servicing our Buderus Gas Boiler since new, I highly recommend them

By charlotte l. on 10/01/19
Michael Cottrell was professional and courteous.

By Beth M. on 09/30/19
Russ was terrific along with whole crew at South Shore Heating and Cooling. His years of experience were obvious. Professional, responsive, meticulous, and gladly (patiently) answered every question fully throughout the process. It was a rare treat to experience an...
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Russ was terrific along with whole crew at South Shore Heating and Cooling. His years of experience were obvious. Professional, responsive, meticulous, and gladly (patiently) answered every question fully throughout the process. It was a rare treat to experience an almost flawless process, delivered kindly, respectfully and neatly. Super nice guy and does beautiful work. You could tell his crew liked and respected him, too, which made for a positive atmosphere for everyone.
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By Bill N. on 09/26/19
Keith was once again terrific in every way. You're fortunate to have someone like him working for you!

By Bruce G. on 09/26/19
South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, ...
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South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, efficient, thorough, and neat. Highly recommended!
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By Craig W. on 09/25/19
***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward...
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***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward to future business including a system replacement for a seperate renovation project that is in the works. Thanks for your help!
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By Janet K. on 09/24/19
South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. ...
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South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. You can trust them.
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By Craig W. on 09/19/19
***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward...
(View More)
***** * Just getting started with South Shore Heating and Cooling and have been pleased with everyone I have worked with including Dorothy, Kathleen , and Reilly up to this point. They got my boiler back on line quickly and at a very reasonable cost. I look forward to future business including a system replacement for a seperate renovation project that is in the works. Thanks for your help!
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By Francine M. on 09/18/19
air conditioning not working Called for service at 1PM Technician arrived at 2:30 PM Repaired and working at 3:30 PM Fast professional service in every aspect of this service call
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CALL TO SCHEDULE
508-398-6901

Select any employee to see all their reviews.

Brian P
Rating:
59 total reviews!
Michael C
Rating:
55 total reviews!
Larissa H
Customer Service Rep.
Rating:
(40 total reviews)
Kathleen H
Customer Service Rep.
Rating:
(11 total reviews)
Ron A
Rating:
(42 total reviews)
Matt A
Rating:
(38 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at South Shore Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Brian P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
59 total reviews
By Robert D. on 10/16/19
On time and thorogh service. Answered any question about heating system.

By carl D. on 10/11/19
On time excellent job.

By Bruce G. on 09/26/19
South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, ...
(View More)
South shore Heating & Cooling is a reliable midcape HVAC company. We have used them for decades for installation, maintenance, and emergency repairs, and they have always performed well. Our most recent gas furnace cleaning/tuneup was with Brian, and he was quick, efficient, thorough, and neat. Highly recommended!
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By Janet K. on 09/24/19
South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. ...
(View More)
South Shore is a reliable and reputable company. They gave me the lowest quote on replacing my a/c unit. The salesman was honest and prompt. The installers were courteous and did the work efficiently. I will be using South Shore for all my heating and a/c work. You can trust them.
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By Francine M. on 09/18/19
air conditioning not working Called for service at 1PM Technician arrived at 2:30 PM Repaired and working at 3:30 PM Fast professional service in every aspect of this service call

By Stephen P. on 08/30/19
This is the first time we used South Shore Heating and I will use them again. The technician Brian was great. He arrived on time and went right to work. He needed a part a before he left to get it he made sure to tell where he was going. Upon returned he let me ...
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This is the first time we used South Shore Heating and I will use them again. The technician Brian was great. He arrived on time and went right to work. He needed a part a before he left to get it he made sure to tell where he was going. Upon returned he let me know that he was back and went right to work and had the job done in 10 minutes. The total time from his arrival to job completion was less than a hour. Great job.
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By Nancy S. on 07/20/19
no comment

By Yolanda H. on 07/17/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
(View More)
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
(View More)
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back...
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She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Yolanda H. on 07/15/19
This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on wit...
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This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Diane G. on 07/15/19
I have been using South Shore Heating and Cooling for 17 years; as always, my technician was knowledgeable and courteous. Great company and team!

By Bill U. on 07/08/19
Your service personnel beginning with the initial quick phone response though keeping me updated on arrival times and continuing with your expert service technicians is very much appreciated

By Celeste P. on 07/06/19
South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time da...
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South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time daily and worked diligently. The system is an absolute pleasure.
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By Neal C. on 07/05/19
The tech who came was polite, friendly and appeared to know exactly what he was doing. He finished replacing a defective AC coil in just under 3 hours (including recharging time), when the estimated completion time had been placed at 4 to 5 hrs by South Shore. We w...
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The tech who came was polite, friendly and appeared to know exactly what he was doing. He finished replacing a defective AC coil in just under 3 hours (including recharging time), when the estimated completion time had been placed at 4 to 5 hrs by South Shore. We were very pleased that South Shore arranged the repair to be done in less than a week from our call, which we thought was outstanding, since early July is a time when lots of people are calling for emergency AC repairs. My only complaint (relatively minor) is that the tech was supposed to come between 8 and 10, but I got a call at 10:20 saying he had been held up on another job and couldn't come until the next day. Fortunately, we were available then as well, and he did arrive within the stated time window, and completed the job to our full satisfaction.
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By Jim Z. on 07/03/19
Exceptional service. Very professional. Will use again and recommend without reservation.

By James H. on 07/02/19
Brian did an excellent job.

By Paul A. on 06/29/19
Brian was great. Punctual, knowledgeable and Quick! Replaced our condenser fan motor in no time at all.
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