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By john s. on 08/22/19
Michael was very professional and polite. explained everything that did he did left all work areas clean and neat. great job mike

By alvan h. on 08/21/19
Arrived within time window, polite and courteous, went about the job right away, explained things done, overall, good experience

By Laurie F. on 08/15/19
We “inherited” this company from our home’s previous owner. They have been wonderful! Always dependable, on time, knowledgeable, and very responsive. From the office team to the techs, we highly recommend!

By Bob f. on 08/14/19
Brian did a great job ! Knowledgeable, explained the system & left the place cleaner than it was when he arrived A+++ service

By ira k. on 08/14/19
Michael was very professional and did a great job at my burner cleaning he explained everything he was doing and was answered all my questions

By Heather K. on 08/11/19
Ron was great! While the installation did not go as smoothly as you would expect - Ron was patient and stayed until it was done! Thank you!

By Suzanne L. on 08/10/19
We were so pleased with Mike C as our technician! So professional and knowledgeable! Treated our AC unit as he would want his own cleaned. Very thorough! First technician that didn’t do the job in 15 minutes! We continued to use this company after we moved into o...
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We were so pleased with Mike C as our technician! So professional and knowledgeable! Treated our AC unit as he would want his own cleaned. Very thorough! First technician that didn’t do the job in 15 minutes! We continued to use this company after we moved into our home ( having been my father’s previously). This company put in heating system years ago and ac unit but we have had some issues not getting us in the calendar after we booked it! We have the extra protection warranty but it doesn’t matter. Scheduling needs to be better! I hope they do better in future but Michael gets 5 Stars and we will request him in the future!
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By Joanne Cox and George D. on 08/09/19
Keith was efficient and knowledgeable. I was very impressed with his work.

By Lou M. on 08/08/19
Michael was very professional and did an excellent job checking our air conditioners. He told us what issues he discovered and corrected. We felt he did his job extremely well.

By Margaret S. on 08/07/19
Michael was right on time and did an excellent job, and was very courteous.

By Carol E. on 08/02/19
Brian G**** is is punctual, extremely knowledgeable, very professional. He was always pleasant, despite the worst July 2019 heat and the complex nature of the AC installation. He and his co-workers worked extremely well together. South Shore salesperson Alex, sent ...
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Brian G**** is is punctual, extremely knowledgeable, very professional. He was always pleasant, despite the worst July 2019 heat and the complex nature of the AC installation. He and his co-workers worked extremely well together. South Shore salesperson Alex, sent more workers to finish the job by a certain day. I recommend this company and Brian without hesitation, and I am a seasoned consumer with very high standards for service.
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By Carol E. on 08/02/19
Matt is professional, very knowledgeable, always pleasant despite the heat and the complex nature of the installation. Matt and his co-workers were excellent and I am a very fussy, seasoned consumer. Hire South Shore Heating & Cooling, they show up on time, work la...
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Matt is professional, very knowledgeable, always pleasant despite the heat and the complex nature of the installation. Matt and his co-workers were excellent and I am a very fussy, seasoned consumer. Hire South Shore Heating & Cooling, they show up on time, work late, and sacrifice time to finish the job!
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By Andrea O. on 08/01/19
Great service. They were efficient, neat, explanatory and friendly. We are very satisfied with our new A/C units. They had to put up with high heat during installation and did a great job.

By Don T. on 08/01/19
Keith Ritter was very professional and did a very good job of cleaning and inspecting our ductless system

By Carole G. on 07/30/19
We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-ch...
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We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-checked each step of the way and had our problem fixed in no time. And he was very pleasant and polite.
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By Carole G. on 07/30/19
We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-ch...
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We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-checked each step of the way and had our problem fixed in no time. And he was very pleasant and polite.
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By Robert G. on 07/30/19
We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-ch...
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We appreciate the prompt and efficient service we got today. Keith Riter came early to fix our problem with the thermostat that controls our air conditioning. He explained what he was doing and how the system should work, replaced the faulty part swiftly, double-checked each step of the way and had our problem fixed in no time. And he was very pleasant and polite.
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By Gail K. on 07/25/19
Brian G**** came out to install a whole new AC system and did a great job! Very professional, courteous and knowledgeable! He kept me informed of his progress and made sure everything was neat and clean when he finished, He also went out of his way to be helpful as...
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Brian G**** came out to install a whole new AC system and did a great job! Very professional, courteous and knowledgeable! He kept me informed of his progress and made sure everything was neat and clean when he finished, He also went out of his way to be helpful as the sales person never mentioned that an electrician would have to come out the day after Brian finished the installation to complete the hookup. I was not going to be home the next so Brian reached out to Matt A*****, another South Shore employee and asked him if he could come that evening to complete the job. Matt showed up after hours and worked for two hours to complete the job! Talk about above service above and beyond the call! These two great employees epitomize "customer service" and I hope South Shore knows how lucky they are to have have them. Hats off to Brian and Matt but not so much to the sales person who neglected to tell me about the necessity for an electrician.
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By Lee R. on 07/23/19
Matt was excellent in his maintenance work and we appreciate his timely work on our hoax system.

By George M. on 07/23/19
Am happy with the service. The system seems to have improved and the compressor is running less frequently since the service. Please have you sales department contact me for a quote on a new unit on the balance of the house that is not now air conditioned. It i...
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Am happy with the service. The system seems to have improved and the compressor is running less frequently since the service. Please have you sales department contact me for a quote on a new unit on the balance of the house that is not now air conditioned. It is probably requires a 2 ton unit. I would like to install it in the fall of 2019.
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Select any employee to see all their reviews.

Brian P
Rating:
49 total reviews!
Michael C
Rating:
47 total reviews!
Larissa H
Customer Service Rep.
Rating:
(29 total reviews)
Brooke S
Customer Service Rep.
Rating:
(7 total reviews)
Ron A
Rating:
(41 total reviews)
Matt A
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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