South Shore Heating & Cooling has been a remarkably reliable vendor for a myriad of issues. They pre-plan, communicate the solution clearly and stick with the problem until it's solved. Their technicians are courtesies, professional, knowledgeable and responsible. We've had two cooling installations (equipment replacements) led by Service Professional Wayne P***** with complete satisfaction of the experience and work performed.
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I was on the hunt for a new company to maintain my HVAC system and read good reviews for South Shore Heating & Cooling so I gave them a call. I must say that Ron A and Brian were very personable and knowledgeable with regard to the equipment which makes up my system. I had a good feeling that they were honest in their evaluation and that the equipment was properly serviced to extend it’s longevity. I believe I have found my new go-to company and look forward to a long relationship.
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Shawn originally came out to look at possible ductless split installation. After reviewing my entire system, he suggested a different approach: I did not need a new a/c heat system but rather a reconfiguration of my duct system off my central air/central system. Shawn is a professional, know.edgeable individual. I was so,fortunate to have him come out. South Shore Heating and Cooling is lucky to have Shawn as an employee!
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Very happy with Shawn and South Shore in general so far (installation is pending). On the initial visit, Shawn spent a lot of time looking at and discussing with me the whole heating and AC system in the house to plan addressing problems around more than just the mii-splits to be installed. He listens very well, collaborates with the customer, and stays in touch. Thanks Shawn
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