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By Dr. David S. on 07/16/19
All very nice and competent

By Andy D. on 07/16/19
I am SO glad we switched to South Shore Heating & Cooling! Finally, we are dealing with a company that hires people who know what they’re doing. This morning, Michael Cottrell did a great job servicing our somewhat complicated air conditioning system. He also he...
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I am SO glad we switched to South Shore Heating & Cooling! Finally, we are dealing with a company that hires people who know what they’re doing. This morning, Michael Cottrell did a great job servicing our somewhat complicated air conditioning system. He also helped us have a better understanding of how we can deal with an ongoing problem. Bottom line, he’s smart. I know that South Shore has other good people working there, but if they happen to send Michael Cottrell to your house, consider yourself blessed!
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By Jim W. on 07/16/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company. Jim Wolf

By Jim W. on 07/16/19
Michael Cottrell was here to address an AC issue this morning and impressed us with his knowledge, professionalism and willingness to put in extra effort to solve our concern. He was friendly, outgoing and an excellent representative of your company.

By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By YOLANDA H. on 07/16/19
Brian P. You were here on Saturday trying to get my AC up and running. Thank you for your dedication, understanding, and caring. You were so kind knowing how hot this past weekend was!!! I want to thank you so much for all that you did.

By Barry & Debbie G. on 07/16/19
You have a wonderful ambassador for South Shore Heating and Cooling in Larissa. I'd say best of the best.

By Yolanda H. on 07/16/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/15/19
She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back...
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She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Yolanda H. on 07/15/19
This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on wit...
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This review is for Brooke S. She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Gary R. on 07/15/19
Mr. Cottrell performed annual central AC checkup thoroughly and efficiently, answering several homeowner questions with obvious HVAC knowledge. He represents S.S.Heating & Cooling well.

By Gary R. on 07/15/19
Michael Cottrell was my service technician to repair my air conditioner. He was prompt, very professional, knowledgable, and an excellent communicator. Thanks Michael for your help and getting my A/C up and running properly!!

By Diane G. on 07/15/19
I have been using South Shore Heating and Cooling for 17 years; as always, my technician was knowledgeable and courteous. Great company and team!

By Russ & Nancy Y. on 07/14/19
Matt was very professional installing a whole house dehumidifier and did an exceptional job..... office staff very professional and helpful. I will use them again for any heating or cooling issues.

By Josephine c. on 07/14/19
GOOD

By Shelly R. on 07/13/19
We were very appreciative that Larissa explained our options for service since it was a weekend when the A/C went out. Riley solved the problem by adding coolant. Thank you!

By P.S. R. on 07/13/19
Shawn assessed my need for a new heating/cooling system explaining everything in great detail. Being in another state while the work was done was stress free as Shawn kept me abreast of everything Russ and Bryan were doing. Two days later the job was done, I was i...
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Shawn assessed my need for a new heating/cooling system explaining everything in great detail. Being in another state while the work was done was stress free as Shawn kept me abreast of everything Russ and Bryan were doing. Two days later the job was done, I was in the loop as if I were there and then saw photos Shawn sent me of the completed job. The neatness impressed me and I couldn’t be more satisfied. Bethany in the office is great too. My mom has been using South Shore for many years and we are both extremely satisfied. South Shore, Shawn and the techs get a FIVE star rating from me. Robin R.
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By Mary Ellen S. on 07/13/19
A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was...
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A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was absolutely superb, listening to my questions and responding with care. In no time, the A/C was rolling and the temperature in the house dropped dramatically. From Alex McWilliams in Sales to Bethany in the office to Ron starting things up, our South Shore experience could not have been better!
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By Mary Ellen S. on 07/13/19
A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was...
(View More)
A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was absolutely superb, listening to my questions and responding with care. In no time, the A/C was rolling and the temperature in the house dropped dramatically. From Alex McWilliams in Sales to Bethany in the office to Ron starting things up, our South Shore experience could not have been better!
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Noah C
Rating:
(2 total reviews)
Matt P
Customer Service Rep.
Rating:
(1 total review)
Bethany R
Customer Service Rep.
Rating:
(1 total review)
Edward F
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(1 total review)

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