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By Kathy D. on 05/21/19
Keith was prompt, in fact he arrived at my house about 10 minutes before I did. His explanations were detailed on what he completed for the work performed on the AC unit. He even found a rodent who had taken up residency in the condenser and took care of this i...
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Keith was prompt, in fact he arrived at my house about 10 minutes before I did. His explanations were detailed on what he completed for the work performed on the AC unit. He even found a rodent who had taken up residency in the condenser and took care of this issue for me. I have complete trust in staff at South Shore Heating and Cooling as they know what they are doing which is why my family and myself have continued to use them over the years. Thank You Keith
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By John S. on 05/21/19
Keith was personable, professional, competent. He explained everything he did in a clear, concise and most importantly understandable! A real asset to South Shore. We've dealt with South Shore for years and Keith ranks with the best of the best.

By Helen M. on 05/20/19
Keith Ritter is a great technician. He is respectful and explained things thoroughly. Thank you

By Susan T. on 05/20/19
Just a note to say how pleased and impressed we were with 3 of your employees...Will Holland, Matt Ashley and Brian Gregg. Will was very knowledgeable on what we needed to replace an A/C system. Matt and Brian were a delight to deal with, courteous and knowledgeabl...
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Just a note to say how pleased and impressed we were with 3 of your employees...Will Holland, Matt Ashley and Brian Gregg. Will was very knowledgeable on what we needed to replace an A/C system. Matt and Brian were a delight to deal with, courteous and knowledgeable and the cleanup was great!!! Nice teamwork. Would highly recommend South Shore.
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By Susan T. on 05/20/19
Just a note to say how pleased and impressed we were with 3 of your employees...Will Holland, Matt Ashley and Brian Gregg. Will was very knowledgeable on what we needed to replace an A/C system. Matt and Brian were a delight to deal with, courteous and knowledgeabl...
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Just a note to say how pleased and impressed we were with 3 of your employees...Will Holland, Matt Ashley and Brian Gregg. Will was very knowledgeable on what we needed to replace an A/C system. Matt and Brian were a delight to deal with, courteous and knowledgeable and the cleanup was great!!! Nice teamwork. Would highly recommend South Shore.
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By Charles F. on 05/20/19
We were extremely pleased with the service we received when Keith recently did our annual spring AC check up. He was very thorough and explained everything he did. Not only that but he couldn't have been more pleasant and professional. more

By B. C. on 05/20/19
Knowledgeable. Prompt. Courteous.

By Krista S. on 05/15/19
South Shore Heating and Cooling absolutely saved my butt when my hot water heater bit the dust three days before I was supposed to close on the sale of my house! They were prompt, courteous, and affordable, and they did everything in their power to help get me to t...
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South Shore Heating and Cooling absolutely saved my butt when my hot water heater bit the dust three days before I was supposed to close on the sale of my house! They were prompt, courteous, and affordable, and they did everything in their power to help get me to the closing without any delays (and without taking advantage of my desperate situation). I would HIGHLY recommend them to anyone!
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By Mark B. on 05/15/19
South Shore Heating & Cooling is quick to respond when we have a problem and has friendly staff.

By Lisa O. on 05/11/19
We are pleased with the service provided. Everything looks very clean and orderly. My only suggestion would be to better coordinate time frames with the electrician.

By Tracy F. on 05/07/19
(It would not load on the Google review, yes I have an account.) Great Job, Keith Ritter who came in at the scheduled time performed the diagnosis, found a part in Falmouth, drove out , came back and stayed late to make the repair on the damaged blower assembly. ...
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(It would not load on the Google review, yes I have an account.) Great Job, Keith Ritter who came in at the scheduled time performed the diagnosis, found a part in Falmouth, drove out , came back and stayed late to make the repair on the damaged blower assembly. Nice guy, great work ethic, happy customer!
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By Nancyjane F. on 05/06/19
Wanted you to know Keith R. is great. Very clean cut, did a great Job, and polite. You are fortunate to have him as an employee. Thank you ********* ***

By Roland D. on 05/04/19
No comments

By Charles F. on 05/01/19
South Shore Heating & Cooling has been has never been less than excellent as our AC company from installation to annual maintenance visits. This year was no exception. Keith R***** arrived on time, was very professional and thorough and explained everything he did....
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South Shore Heating & Cooling has been has never been less than excellent as our AC company from installation to annual maintenance visits. This year was no exception. Keith R***** arrived on time, was very professional and thorough and explained everything he did. We were very pleased with his visit. *** ******* Barnstable Village
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By Paul C. on 04/30/19
Brian Pires was very professional and did a great job

By Beverly K. on 04/27/19
South shore heating and cooling have been our go to people for more than 40 years. We recently had a new whole house air conditioning system installed. The entire process went smoothly and was completed in the 2 days they said it would be. There was no disruption a...
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South shore heating and cooling have been our go to people for more than 40 years. We recently had a new whole house air conditioning system installed. The entire process went smoothly and was completed in the 2 days they said it would be. There was no disruption and the workmanship shows how much they care.! Sean, Wayne & Nick made sure that we were happy before they left, that to me is worth more than words. Looking for an a/c or heating contractor, we would recommend you check with South Shore. Also a shout out to Bethany in the office. *** * ***** ******
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By Robin R. on 04/26/19
I live full time out of state, so when I called South Shore to quote me a job for a new heat/cooling system, Shawn went to my house, checked out what I would need and called me back with a step by step layout of what would be done. Not being there for a big job lik...
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I live full time out of state, so when I called South Shore to quote me a job for a new heat/cooling system, Shawn went to my house, checked out what I would need and called me back with a step by step layout of what would be done. Not being there for a big job like that would worry most people, but I knew Shawn had it all under control and even gave me a nice update on how my house looked after a winter of no one there. On the day of install Shawn kept me abreast of how Russ and Bryan were progressing and a final call when two days later the job was completed. Bryan and Russ were VERY neat, and I know this because Shawn went back on the third day to take photos to send me! THAT’s service! South Shore has been servicing my mom’s house for many, many years giving the same prompt service with a smile. Also, the office staff is top notch. Bethany is very friendly and never makes you feel rushed or bothered when you call. Everyone plays on the same team and it shows in their work. Thank you all! Robin R.
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By Richard E. on 04/16/19
Sean designed a very good system for us, both heating and AC. He was very knowledgeable and attentive to our questions. He took all the time we needed to reassure us as we proceeded along with our project. Technicians Brian Gregg and Matt Ashley were organized, eff...
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Sean designed a very good system for us, both heating and AC. He was very knowledgeable and attentive to our questions. He took all the time we needed to reassure us as we proceeded along with our project. Technicians Brian Gregg and Matt Ashley were organized, efficient, and helpful as the day proceeded along. They kept us informed and in the loop as questions came up along the way and the job site was left neat and clean when they left. They were three consummate professionals in all ways heating and cooling. Thank you for a great job!!
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By Paula S. on 04/12/19
Thank you South Shore Heating & Cooling for making this experience of a/c installation so fantastic. Shawn really set the tone with personable and professional consultation that let me know I could trust his team to comprehensively take care of the installation pr...
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Thank you South Shore Heating & Cooling for making this experience of a/c installation so fantastic. Shawn really set the tone with personable and professional consultation that let me know I could trust his team to comprehensively take care of the installation process. The field team members, Matt and Brian, answered my questions along the way, were very accountable and genuinely excited to make this customer happy with the installation results. Thank you all for such a job well done.
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By Neil R. on 04/03/19
Very pleased with the service from South Shore.
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