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By P.S. R. on 07/13/19
Shawn assessed my need for a new heating/cooling system explaining everything in great detail. Being in another state while the work was done was stress free as Shawn kept me abreast of everything Russ and Bryan were doing. Two days later the job was done, I was i...
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Shawn assessed my need for a new heating/cooling system explaining everything in great detail. Being in another state while the work was done was stress free as Shawn kept me abreast of everything Russ and Bryan were doing. Two days later the job was done, I was in the loop as if I were there and then saw photos Shawn sent me of the completed job. The neatness impressed me and I couldn’t be more satisfied. Bethany in the office is great too. My mom has been using South Shore for many years and we are both extremely satisfied. South Shore, Shawn and the techs get a FIVE star rating from me. Robin R.
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By Mary Ellen S. on 07/13/19
A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was...
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A year ago, I turned to Google reviews for guidance selecting a contractor to install a new heating and cooling system in my house. I’m so glad I chose South Shore Heating & Cooling! After the installation was completed, Ron came by to do the final set-up. He was absolutely superb, listening to my questions and responding with care. In no time, the A/C was rolling and the temperature in the house dropped dramatically. From Alex McWilliams in Sales to Bethany in the office to Ron starting things up, our South Shore experience could not have been better!
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By Yolanda H. on 07/12/19
She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back...
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She is FANTASTIC! I was having trouble with my AC system and she went above and beyond to get it up and running! She is so knowledgeable about the system....I was totally impressed...and was able to explain to me what was going on with it. Brooke would call me back when she said she would....wonderful! and had everything in line to help me and, I imagine, all the other customers that have dealt with her. Not only very professional but caring and understanding. I am so happy South Shore has such an excellent Service Administrator!! (don't know Brooke's title but it should be VP!!) Thank you Brooke!
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By Ray N. on 07/12/19
Mike C******* serviced my two ******* A/C units and did and excellent job. He was friendly and easy to get along with. In one of the units, he had to deal with a dead mouse and a mouse nest, not fun. He's welcome at my house any time.

By John L. on 07/11/19
Keith is outstanding. Friendly and knows what he is doing. Feel free to send him anytime we need work to be done.

By Yolanda H. on 07/11/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Yolanda H. on 07/11/19
Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Th...
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Larissa H. She emailed me back and forth this past Saturday keeping me up with what was going on with my AC....on a SATURDAY!! Incredible! Not only was she so professional but also very caring and concerned for me and my dog Cooper because of the hot weekend. Thank you, Larissa, for being so kind...I will definitely be over to South Shore soon to meet you!
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By Mary Kavanagh M. on 07/10/19
I just wanted to do a quick review on the service received by Matt from South Shore Heating & Cooling on Friday, July 5th. We were extremely pleased he was able to come out and check on our air conditioner and get to the root of the issue. He had it fixed in no tim...
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I just wanted to do a quick review on the service received by Matt from South Shore Heating & Cooling on Friday, July 5th. We were extremely pleased he was able to come out and check on our air conditioner and get to the root of the issue. He had it fixed in no time and checked everything inside and out. Turns out he was the technician that had installed the system fifteen (plus) years prior! Very satisfied from start to finish and everyone we spoke with and interacted with was very professional and courteous. Thank you Matt and the rest of the South Shore team!
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By John B. on 07/09/19
Long time customer alway satisfied. Fast professional service

By Bill U. on 07/08/19
Your service personnel beginning with the initial quick phone response though keeping me updated on arrival times and continuing with your expert service technicians is very much appreciated

By Bernard T. on 07/08/19
Michael was courteous and knowledgeable. It took him little time to diagnose and fix my problem. Thank you Michael.

By Ken V. on 07/08/19
Another excellent experience with South Shore - had some baseboard heat re-routed. Russ B. was on time, friendly, answered all questions, & work done neatly and efficiently! We had previously use them to install our whole house generator, which was also a smooth install. - thanks!

By Stephen B. on 07/06/19
Long time customer and very happy with the service I've received from the techs to the office team. You have honest and genuine people you should be proud to have such a great team. Thank you!

By CELESTE P. on 07/06/19
South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time da...
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South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time daily and worked diligently. The system is an absolute pleasure.
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By Celeste P. on 07/06/19
South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time da...
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South Shore was a pleasure to deal with from start to finish. Will H was professional in all regards and gave us the confidence to move forward with the design and installation of our new central air conditioning system. His team, Russ and Bryan, arrived on time daily and worked diligently. The system is an absolute pleasure.
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By Neal C. on 07/05/19
The tech who came was polite, friendly and appeared to know exactly what he was doing. He finished replacing a defective AC coil in just under 3 hours (including recharging time), when the estimated completion time had been placed at 4 to 5 hrs by South Shore. We w...
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The tech who came was polite, friendly and appeared to know exactly what he was doing. He finished replacing a defective AC coil in just under 3 hours (including recharging time), when the estimated completion time had been placed at 4 to 5 hrs by South Shore. We were very pleased that South Shore arranged the repair to be done in less than a week from our call, which we thought was outstanding, since early July is a time when lots of people are calling for emergency AC repairs. My only complaint (relatively minor) is that the tech was supposed to come between 8 and 10, but I got a call at 10:20 saying he had been held up on another job and couldn't come until the next day. Fortunately, we were available then as well, and he did arrive within the stated time window, and completed the job to our full satisfaction.
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By Susan R. on 07/04/19
Michael Cottrell came to service our central air system for the summer. He was quick, and thorough in checking out our system. He explained what he did for the inspection and verified everything was working properly. He was also very polite and quiet as he moved...
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Michael Cottrell came to service our central air system for the summer. He was quick, and thorough in checking out our system. He explained what he did for the inspection and verified everything was working properly. He was also very polite and quiet as he moved through our house to do the inspection. Michael was great!
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By Janet E. on 07/03/19
Great company with knowledgeable employees who like to do good work my oil burner and AC unit have worked beyond expected time thatlks to them.

By Jim Z. on 07/03/19
Exceptional service. Very professional. Will use again and recommend without reservation.

By WENDY S. on 07/02/19
Ron was knowledgeable and explained everything so that I could understand the situation.
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Select any employee to see all their reviews.

Riley R
Rating:
(14 total reviews)
Will H
Rating:
(12 total reviews)
Nick H
1 Year
Rating:
(9 total reviews)
Bryan S
Rating:
(8 total reviews)
Alex M
20 Years
Rating:
(3 total reviews)
Matt C
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period South Shore Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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