Simons Heating and Cooling
CALL TO SCHEDULE
518-955-1051
By Malachy M. on 05/18/19
Ken C arrived early and introduced himself which is unusual in todays world. He was very neat and efficient in performing his job. He was very knowledgeable and thorough in checking our air conditioning system and cleaning the outdoor unit. I was very impressed wit...
(View More)
Ken C arrived early and introduced himself which is unusual in todays world. He was very neat and efficient in performing his job. He was very knowledgeable and thorough in checking our air conditioning system and cleaning the outdoor unit. I was very impressed with Ken C and hope that performs our next service from Simons Heating.
(View Less)

By Anne D. on 05/17/19
We had a new furnace installed last year and our air conditioner condenser moved. Ken C. was just here to do a spring checkup on the AC. He was knowledgeable, on time, efficient, friendly, and answered all my questions. We have been very pleased!

By Jennifer M. on 05/14/19
I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home...
(View More)
I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home comfort. He was thorough, professional and totally personable. Made the experience more than comfortable for such a stressful situation. Will definitely be calling Simon's in the future if we ever run into anymore issues. And we'll DEFINITELY be requesting that it be Don who is sent back.
(View Less)

By Amy B. on 05/13/19
I called Simons after my furnace started to malfunction after 2 months of living in my new home. They sent Mark C. and he knew right away what was wrong and how to resolve it. He was very knowledgeable and highly professional, as well and friendly and courteous. ...
(View More)
I called Simons after my furnace started to malfunction after 2 months of living in my new home. They sent Mark C. and he knew right away what was wrong and how to resolve it. He was very knowledgeable and highly professional, as well and friendly and courteous. Ken's got me all set up on a maintenance program for both heating and a.c. which will be very valuable to me as I live alone and wouldn't be able to maintain these things on my own. Besides my service calls, I now have peace of mind. I would say Ken excels in his profession and goes above and beyond to make sure everything is right.
(View Less)

By Daniel U. on 05/10/19
Very thorough! Great pics of the job.

By Susan O. on 05/08/19
Ken C. was an outstanding tech. He took his time to talk to me and answer my questions. He did an excellent job. Hoping to have him come back on the next call. 5 stars to Simon's Heating and Cooling!

By Kenneth G. on 05/08/19
No comments

By Jodie L. on 05/03/19
Ken C was our service pro on 5/3/2019, he was friendly courteous and informative, did a great job

By Nancy E. on 05/03/19
Ken C visited our house yesterday and did maintenance on boiler and two separate A/C units condensers. He is a very professional person with a lot of heart and spent a lot of time carefully cleaning our units. He is very meticulous spraying down unit with Nu Bright...
(View More)
Ken C visited our house yesterday and did maintenance on boiler and two separate A/C units condensers. He is a very professional person with a lot of heart and spent a lot of time carefully cleaning our units. He is very meticulous spraying down unit with Nu Bright & spraying water to cleanse coils. It was 48 degrees outside, cold and wet Ken kept a cheerful attitude while diligently working. He does a thorough job and I would highly recommend him. Thank you Ken for your excellence!!!
(View Less)

By Jon M. on 05/01/19
We rest assured knowing that Simons Heating and Cooling is always there for us when our HVAC and plumbing systems are in need of service or repair. Further, we cannot thank Ken C. enough for diagnosing and repairing an issue we recently experienced with our plumbi...
(View More)
We rest assured knowing that Simons Heating and Cooling is always there for us when our HVAC and plumbing systems are in need of service or repair. Further, we cannot thank Ken C. enough for diagnosing and repairing an issue we recently experienced with our plumbing system; Ken is courteous, knowledgeable, efficient, and professional. Keep up the extraordinary work!
(View Less)

By Ann M. on 04/22/19
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I...
(View More)
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I thought I needed a new furnace, but they said mine would last a few more years. So are they honest? Yes!) Ken C. was just here this week to check my AC. He was very friendly and thorough and did mention a concern I needed to be aware of (dirt splashing on unit during rain storm). Luckily I just had gutters installed to prevent that problem, but he cleaned it all out for me and recommended pebble stone around the area as a precaution. All in all, I highly recommend Simons. Ask about their service plan too. Includes maintenance check-ups, discounted parts, and no increase in rates on Saturdays and Sundays or emergencies.
(View Less)

By Ann M. on 04/22/19
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I...
(View More)
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I thought I needed a new furnace, but they said mine would last a few more years. So are they honest? Yes!) Ken C. was just here this week to check my AC. He was very friendly and thorough and did mention a concern I needed to be aware of (dirt splashing on unit during rain storm). Luckily I just had gutters installed to prevent that problem, but he cleaned it all out for me and recommended pebble stone around the area as a precaution. All in all, I highly recommend Simons. Ask about their service plan too. Includes maintenance check-ups, discounted parts, and no increase in rates on Saturdays and Sundays or emergencies.
(View Less)

By peter k. on 04/17/19
great experience, friendly, professional, competent...well done

By Ernie B. on 04/16/19
Ken C was very helpful in explaining everything he checked and what we were doing right. Very professional. I have been using Simons ever since I bought my house and have never been disappointed.

By Al R. on 03/21/19
(no comment)

By Brett V. on 03/21/19
When the owner of a company comes to your house to personally quote a new heating system and then encourages you to look the quote over to ensure you’re getting everything you want, that is a difference maker in my book. We haven’t installed our new system yet,...
(View More)
When the owner of a company comes to your house to personally quote a new heating system and then encourages you to look the quote over to ensure you’re getting everything you want, that is a difference maker in my book. We haven’t installed our new system yet, but rest assured we will be relying on the professional of Simons Heating and Cooling when we do.
(View Less)

By Chris K. on 03/14/19
I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons He...
(View More)
I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons Heating and Cooling was my initial contact from this company. He was timely, very informative, educated me on different options that would be ideal for the size of my house, appeared to be someone I could trust. Jason provided me with a typed out estimate for my review. I had Simon's Heating and Cooling install a Lennox two stage furnace and Lennox AC unit in October, 2018. Aaron and Jon were the tech's who did the install. They were timely, professional, patient and kind to my curious children, and most importantly did an amazing install with attention to detail and cleaning up after the job. We have been very pleased over the past several months with our new furnace and look forward to testing our AC unit this summer. I would highly recommend using Simon's Heating And Cooling.
(View Less)

By Kyle B. on 03/06/19
We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professi...
(View More)
We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professional. He tested all of our sensors and was able to correct the heat problem.
(View Less)

By Barbara H. on 02/21/19
Simons was very helpful in assessing my present water heater and furnace. Their staff is extremely friendly and knowledgeable. Their prices are fair. I felt reassured after our equipment was evaluated. I would recommend.

By Matt H. on 02/21/19
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this pas...
(View More)
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this past Wednesday morning because the heat didn't automatically kick on over night and the house was pretty cold. A flip on and off of the thermostat got it going but I decided to call Simon's to come check it out. They said someone would swing by between 3 and 5 pm that day. Don showed up at 3 and was at my house until well after 5. He checked may things from CO2 to Carbon monoxide levels. He found that the person who installed the furnace didn't connect a common wire and my thermostat was likely bad. Don took the time to explain every action he was taking. I had purchased an Ecobee thermostat a couple months earlier and never got around to installing it. Upon hearing that he installed my Ecobee. When he was packing up to leave I asked him about the charge and he replied that it was all free as part of a follow up! He said you're a customer and thats how we work. As great as it was to hear about the no charge, the expertise, friendliness and willingness to explain every step was just as valuable. Don has made us loyal customers of Simon's and we will schedule him to come back in the spring to inspect our AC. Thanks Don!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
518-955-1051

Select any employee to see all their reviews.

Don P
1 Year
Rating:
38 total reviews!
Aaron S
1 Year
Rating:
21 total reviews!
Tom H
3 Years
Rating:
(18 total reviews)
Ken C
2 Years
Rating:
(16 total reviews)
Ryan B
1 Year
Rating:
(8 total reviews)
Jake P
1 Year
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Simons Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
518-955-1051

Customer service is always a top priority at Simons Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
518-955-1051
Tom H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
18 total reviews
Tom became a pro installer for our company soon after finishing welding school and completing our Lennox training programs. He is now major asset to our team, as he takes great pride in his workmanship and genuinely enjoys seeing the end result of a new, neatly installed system.
By Nick and Denise F. on 09/20/18
Our Install Team - Tom, Ryan and Royal - were GREAT! PROFESSIONAL, EFFICIENT AND JUST NICE GUYS!! In spite of the crazy heat, working in an attic and improving the aesthetics of the original install, they were polite, helpful and great representatives of their co...
(View More)
Our Install Team - Tom, Ryan and Royal - were GREAT! PROFESSIONAL, EFFICIENT AND JUST NICE GUYS!! In spite of the crazy heat, working in an attic and improving the aesthetics of the original install, they were polite, helpful and great representatives of their company. Simons, you are lucky to have this team on your staff!
(View Less)

By Lisa on 08/16/18
Responsive, and efficient. Very happy with the service, they came highly recommended and it was easy to see why!

By Howard B. on 06/11/18
We recently decided to have central air installed. The salesman came and explained our options and since our existing furnace was 25 years old we decided to replace and upgrade that also. Everything went smoothly with the ordering and we were scheduled for install...
(View More)
We recently decided to have central air installed. The salesman came and explained our options and since our existing furnace was 25 years old we decided to replace and upgrade that also. Everything went smoothly with the ordering and we were scheduled for install 2 weeks later. Tom H. and Ryan B. got our old furnace out and the new one and air conditioner unit up and running in no time! They were very courteous and professional and took the time to explain everything thoroughly. We would strongly recommend Simons Heating and Cooling for all of your HVAC needs. Very Satisfied.
(View Less)

By Amanda H. on 03/13/18
Great performance

By Bill W. on 03/04/18
Ryan and Tom installed a new furnace for us last week. They came on time, finished early, did a nice neat job, and it runs great. Thanks guys!

By Kim F. on 02/08/18
I had my furnace installed today by Tom And Ryan and I am very pleased. They were efficient, professional, friendly, and answered all my questions.

By Michael M. on 02/06/18
Highly recommend Simons Heating and Cooling. I've used them for Hot Water Heater, Central Air and Furnace in the past three years. Great price, great service.

By Sarah D. on 02/05/18
Great job with my furnace install! Tammy in the office was great and all the guys, Don, Tom and Ryan did excellent work

By Ronald C. on 01/30/18
They came out on time and did a very professional install job. First they removed the old unit and then installed the new furnace. They had all the materials required for the entire project in their truck. We are very pleased with this job. System works perfectly now.

By Mary Beth W. on 01/11/18
(no comment)

By Ronald C. on 12/19/17
They were very professional and fast. They had analyzed our situation and made many good suggestions and then followed thru with them. Great job.

By Bill K. on 12/05/17
This is the second time I have had business with Simons. Both times the techs have been very competent and efficient. We love the mini-splits, great for our house. In this world of poor and shoddy service it is a pleasure working with Simons.

By Lori h. on 11/29/17
Simons is a great outfit! As a lead installer, Tom H does very professional work & I would highly recommend him.

By Greg F. on 11/18/17
On time and professional and neat, supervisor also came later on to check on the progress. I would absolutely recommend this company.

By Greg F. on 11/18/17
Team was on time yesterday, replaced the heater, made sure I got a review of the machine. Supervisor also stopped by to check on progress. Would recommend this company

By Greg f. on 11/17/17
On time and professional and neat, supervisor also came later on to check on the progress. I would absolutely recommend this company.

By Mike L. on 11/09/17
Simons is a very good heating and cooling co.ryan and tom are very good and Tammy and jake so if you need to be warm or cold just call Simons heating and cooling ask for Tammy or jake

By Marc G. on 11/06/17
- Great Job Simon's and Jason! Priced right and quick and easy install. TY Awesome!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.