Simons Heating and Cooling
CALL TO SCHEDULE
518-955-1051
By Bonnie L G. on 06/25/19
Jacob handled my Maintenance check up in a very polite, professional, caring and knowledgeable manner. He is an asset to Simons. Many thanks.

By David H. on 05/22/19
Ken was pleasant and professional, he did a great job.

By Malachy M. on 05/18/19
Ken C arrived early and introduced himself which is unusual in todays world. He was very neat and efficient in performing his job. He was very knowledgeable and thorough in checking our air conditioning system and cleaning the outdoor unit. I was very impressed wit...
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Ken C arrived early and introduced himself which is unusual in todays world. He was very neat and efficient in performing his job. He was very knowledgeable and thorough in checking our air conditioning system and cleaning the outdoor unit. I was very impressed with Ken C and hope that performs our next service from Simons Heating.
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By Anne D. on 05/17/19
We had a new furnace installed last year and our air conditioner condenser moved. Ken C. was just here to do a spring checkup on the AC. He was knowledgeable, on time, efficient, friendly, and answered all my questions. We have been very pleased!

By Jennifer M. on 05/14/19
I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home...
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I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home comfort. He was thorough, professional and totally personable. Made the experience more than comfortable for such a stressful situation. Will definitely be calling Simon's in the future if we ever run into anymore issues. And we'll DEFINITELY be requesting that it be Don who is sent back.
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By Amy B. on 05/13/19
I called Simons after my furnace started to malfunction after 2 months of living in my new home. They sent Mark C. and he knew right away what was wrong and how to resolve it. He was very knowledgeable and highly professional, as well and friendly and courteous. ...
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I called Simons after my furnace started to malfunction after 2 months of living in my new home. They sent Mark C. and he knew right away what was wrong and how to resolve it. He was very knowledgeable and highly professional, as well and friendly and courteous. Ken's got me all set up on a maintenance program for both heating and a.c. which will be very valuable to me as I live alone and wouldn't be able to maintain these things on my own. Besides my service calls, I now have peace of mind. I would say Ken excels in his profession and goes above and beyond to make sure everything is right.
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By Daniel U. on 05/10/19
Very thorough! Great pics of the job.

By Susan O. on 05/08/19
Ken C. was an outstanding tech. He took his time to talk to me and answer my questions. He did an excellent job. Hoping to have him come back on the next call. 5 stars to Simon's Heating and Cooling!

By Kenneth G. on 05/08/19
No comments

By Jodie L. on 05/03/19
Ken C was our service pro on 5/3/2019, he was friendly courteous and informative, did a great job

By Nancy E. on 05/03/19
Ken C visited our house yesterday and did maintenance on boiler and two separate A/C units condensers. He is a very professional person with a lot of heart and spent a lot of time carefully cleaning our units. He is very meticulous spraying down unit with Nu Bright...
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Ken C visited our house yesterday and did maintenance on boiler and two separate A/C units condensers. He is a very professional person with a lot of heart and spent a lot of time carefully cleaning our units. He is very meticulous spraying down unit with Nu Bright & spraying water to cleanse coils. It was 48 degrees outside, cold and wet Ken kept a cheerful attitude while diligently working. He does a thorough job and I would highly recommend him. Thank you Ken for your excellence!!!
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By Jon M. on 05/01/19
We rest assured knowing that Simons Heating and Cooling is always there for us when our HVAC and plumbing systems are in need of service or repair. Further, we cannot thank Ken C. enough for diagnosing and repairing an issue we recently experienced with our plumbi...
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We rest assured knowing that Simons Heating and Cooling is always there for us when our HVAC and plumbing systems are in need of service or repair. Further, we cannot thank Ken C. enough for diagnosing and repairing an issue we recently experienced with our plumbing system; Ken is courteous, knowledgeable, efficient, and professional. Keep up the extraordinary work!
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By Ann M. on 04/22/19
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I...
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Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I thought I needed a new furnace, but they said mine would last a few more years. So are they honest? Yes!) Ken C. was just here this week to check my AC. He was very friendly and thorough and did mention a concern I needed to be aware of (dirt splashing on unit during rain storm). Luckily I just had gutters installed to prevent that problem, but he cleaned it all out for me and recommended pebble stone around the area as a precaution. All in all, I highly recommend Simons. Ask about their service plan too. Includes maintenance check-ups, discounted parts, and no increase in rates on Saturdays and Sundays or emergencies.
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By Ann M. on 04/22/19
Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I...
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Great staff and service at Simons. Tammy is always very friendly and accommodating. They installed a new air conditioner for me a year ago and were knowledgeable, fast and efficient. I now have them come every spring and fall to check that as well as my furnace. (I thought I needed a new furnace, but they said mine would last a few more years. So are they honest? Yes!) Ken C. was just here this week to check my AC. He was very friendly and thorough and did mention a concern I needed to be aware of (dirt splashing on unit during rain storm). Luckily I just had gutters installed to prevent that problem, but he cleaned it all out for me and recommended pebble stone around the area as a precaution. All in all, I highly recommend Simons. Ask about their service plan too. Includes maintenance check-ups, discounted parts, and no increase in rates on Saturdays and Sundays or emergencies.
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By peter k. on 04/17/19
great experience, friendly, professional, competent...well done

By Ernie B. on 04/16/19
Ken C was very helpful in explaining everything he checked and what we were doing right. Very professional. I have been using Simons ever since I bought my house and have never been disappointed.

By Al R. on 03/21/19
(no comment)

By Brett V. on 03/21/19
When the owner of a company comes to your house to personally quote a new heating system and then encourages you to look the quote over to ensure you’re getting everything you want, that is a difference maker in my book. We haven’t installed our new system yet,...
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When the owner of a company comes to your house to personally quote a new heating system and then encourages you to look the quote over to ensure you’re getting everything you want, that is a difference maker in my book. We haven’t installed our new system yet, but rest assured we will be relying on the professional of Simons Heating and Cooling when we do.
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By Chris K. on 03/14/19
I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons He...
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I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons Heating and Cooling was my initial contact from this company. He was timely, very informative, educated me on different options that would be ideal for the size of my house, appeared to be someone I could trust. Jason provided me with a typed out estimate for my review. I had Simon's Heating and Cooling install a Lennox two stage furnace and Lennox AC unit in October, 2018. Aaron and Jon were the tech's who did the install. They were timely, professional, patient and kind to my curious children, and most importantly did an amazing install with attention to detail and cleaning up after the job. We have been very pleased over the past several months with our new furnace and look forward to testing our AC unit this summer. I would highly recommend using Simon's Heating And Cooling.
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By Kyle B. on 03/06/19
We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professi...
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We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professional. He tested all of our sensors and was able to correct the heat problem.
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CALL TO SCHEDULE
518-955-1051

Select any employee to see all their reviews.

Don P
1 Year
Rating:
38 total reviews!
Aaron S
1 Year
Rating:
21 total reviews!
Tom H
3 Years
Rating:
(18 total reviews)
Ken C
2 Years
Rating:
(17 total reviews)
Ryan B
1 Year
Rating:
(8 total reviews)
Jake P
1 Year
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Simons Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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518-955-1051

Customer service is always a top priority at Simons Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
518-955-1051
Don P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
38 total reviews
Don joined us after serving 10 years in the US Army. His training and position as an Infantryman and a guard at The White House equipped him with excellent critical thinking and mechanical skills along with the ability to pay close attention to detail. Don works diligently and with great integrity.
By Jennifer M. on 05/14/19
I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home...
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I had an emergency late one night and Simon's sent Don out to my house. He was there within the half hour of placing the call and had the issue diagnosed and fixed within the next hour. He ran a courtesy air quality test and had recommendations on improving my home comfort. He was thorough, professional and totally personable. Made the experience more than comfortable for such a stressful situation. Will definitely be calling Simon's in the future if we ever run into anymore issues. And we'll DEFINITELY be requesting that it be Don who is sent back.
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By Matt H. on 02/21/19
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this pas...
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I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this past Wednesday morning because the heat didn't automatically kick on over night and the house was pretty cold. A flip on and off of the thermostat got it going but I decided to call Simon's to come check it out. They said someone would swing by between 3 and 5 pm that day. Don showed up at 3 and was at my house until well after 5. He checked may things from CO2 to Carbon monoxide levels. He found that the person who installed the furnace didn't connect a common wire and my thermostat was likely bad. Don took the time to explain every action he was taking. I had purchased an Ecobee thermostat a couple months earlier and never got around to installing it. Upon hearing that he installed my Ecobee. When he was packing up to leave I asked him about the charge and he replied that it was all free as part of a follow up! He said you're a customer and thats how we work. As great as it was to hear about the no charge, the expertise, friendliness and willingness to explain every step was just as valuable. Don has made us loyal customers of Simon's and we will schedule him to come back in the spring to inspect our AC. Thanks Don!
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By Henry W D. on 02/05/19
Excellent customer service, knowledgeable and professional service techs.

By Charles J. on 02/04/19
Excellent service!!!

By Thomas J. W. on 01/19/19
Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don w...
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Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don was absolutely fantastic! A
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By terry s. on 12/26/18
Simons always provides expert courteous service.

By Earl G. on 12/05/18
https://www.reviewbuzz.com/portal/feedback/what_happened?company=SimonsHeatingandCoolingpost_feedback

By Bob F. on 12/04/18
(no comment)

By Matt Y. on 11/17/18
Don arrived on time, was very professional and went out of his way to explain things to me. Thank you!

By Jeanne M. on 11/16/18
Fantastic service...very prompt.

By Don K. on 10/23/18
Don provided the furnace and central AC service requested in a timely, efficient manner and answered all questions I had in a knowledgeable and easy to understand way. He also provided info regarding other products that I might be interested in in the future (hom...
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Don provided the furnace and central AC service requested in a timely, efficient manner and answered all questions I had in a knowledgeable and easy to understand way. He also provided info regarding other products that I might be interested in in the future (home emergency generator, water filtration, etc,).
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By James G. on 09/28/18
Thank you, Your service was very quick and prompt.Don was a pleasure to work with,very professional and thorough.He checked everything and provided a full explanation.Thank him from us.looking forward to many years of your service,thanx for the feeling of...
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Thank you, Your service was very quick and prompt.Don was a pleasure to work with,very professional and thorough.He checked everything and provided a full explanation.Thank him from us.looking forward to many years of your service,thanx for the feeling of security as winter approaches. Gregoire Family
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By Jim G. on 09/26/18
The service person, Don P was very professional and couteous. He completed the annual service of our furance in a timely and efficient manner. I highly recommend Don and the entire Simons team

By Dr. Nicholas M. on 08/02/18
Dr. Nicholas Mastracchio We had a visit from Don P. It started out on a positive note when the appointment time of 8 to 9 AM resulted in a visit at 8:10. Don was friendly and professional and seemed to know what he was doing. He worked hard and tried to solve...
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Dr. Nicholas Mastracchio We had a visit from Don P. It started out on a positive note when the appointment time of 8 to 9 AM resulted in a visit at 8:10. Don was friendly and professional and seemed to know what he was doing. He worked hard and tried to solve a problem that we had and we did not anticipate a solution other than a replacement. He was everything a service person should be. This is in contrast to a visit by LaPan HVAC that we are totally unhappy with and are considering our options for a remedy to their service and failure to respond to our concerns. It is reassuring to know that that there are reliable professional companies in the north country ad highly recommend them.
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By Bruce F. on 07/09/18
I just wanted to make sure that Simons Heating and Cooling knows what great customer service I received from Don Principe today as he worked on my air conditioning problem. Don was an outstanding professional in every way. He arrived a few minutes early, and thin...
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I just wanted to make sure that Simons Heating and Cooling knows what great customer service I received from Don Principe today as he worked on my air conditioning problem. Don was an outstanding professional in every way. He arrived a few minutes early, and things only got better from there. He was very courteous and has a very pleasant personality. He explained everything very clearly and concisely as he went about troubleshooting the problem. He found the problem much sooner than I had expected and resolved it in short order. He also explained how to clean the cooling coils as he cleaned them and what else I should do at the start up and end of the season with the air conditioning system, all the while being very professional and friendly. The price for the repair work was very fair and was less than I had expected. I would definitely use Simons again for all of my cooling and heating needs. Thanks again Don for a job well done!
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By Dave L. on 07/05/18
very professional and thorough

By Nicholas M. on 07/04/18
Don P. did a great job servicing my daughter's air conditioner. Took his time, explained everything so that I would be aware of potential problems. Besides that, he was respectful, a wonderful young man. I would recommend him to anyone!

By K.Beeg on 06/05/18
Don (service pro) did an excellent job performing a complete service and preventive maintenance. He is extremely knowledgeable, experienced and professional with strong expertise. Especially nowadays we highly appreciate to see that people perform service with com...
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Don (service pro) did an excellent job performing a complete service and preventive maintenance. He is extremely knowledgeable, experienced and professional with strong expertise. Especially nowadays we highly appreciate to see that people perform service with competence and responsibility as well as with heart and soul.
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By Linda C. on 05/17/18
Don arrived on time was polite but professional addressed the service problem and made an adjustment to the furnace humidifier. I am completely satisfied and would highly recommend him to anyone. Overall Simons Heating and Cooling rate 5 stars in my opinion.

By Peter S. on 05/14/18
Excellent problem solving professional.
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