Simons Heating and Cooling
CALL TO SCHEDULE
518-955-1051
By Chris K. on 03/14/19
I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons He...
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I was looking to replace the AC and furnace in my home. I got three estimates and opinion's on product from three local companies. Simons Heating and Cooling got my business based on price, knowledge of product, and professionalism. Jason McCormick from Simons Heating and Cooling was my initial contact from this company. He was timely, very informative, educated me on different options that would be ideal for the size of my house, appeared to be someone I could trust. Jason provided me with a typed out estimate for my review. I had Simon's Heating and Cooling install a Lennox two stage furnace and Lennox AC unit in October, 2018. Aaron and Jon were the tech's who did the install. They were timely, professional, patient and kind to my curious children, and most importantly did an amazing install with attention to detail and cleaning up after the job. We have been very pleased over the past several months with our new furnace and look forward to testing our AC unit this summer. I would highly recommend using Simon's Heating And Cooling.
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By Kyle B. on 03/06/19
We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professi...
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We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professional. He tested all of our sensors and was able to correct the heat problem.
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By Matt H. on 02/21/19
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this pas...
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I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this past Wednesday morning because the heat didn't automatically kick on over night and the house was pretty cold. A flip on and off of the thermostat got it going but I decided to call Simon's to come check it out. They said someone would swing by between 3 and 5 pm that day. Don showed up at 3 and was at my house until well after 5. He checked may things from CO2 to Carbon monoxide levels. He found that the person who installed the furnace didn't connect a common wire and my thermostat was likely bad. Don took the time to explain every action he was taking. I had purchased an Ecobee thermostat a couple months earlier and never got around to installing it. Upon hearing that he installed my Ecobee. When he was packing up to leave I asked him about the charge and he replied that it was all free as part of a follow up! He said you're a customer and thats how we work. As great as it was to hear about the no charge, the expertise, friendliness and willingness to explain every step was just as valuable. Don has made us loyal customers of Simon's and we will schedule him to come back in the spring to inspect our AC. Thanks Don!
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By Henry W D. on 02/05/19
Excellent customer service, knowledgeable and professional service techs.

By Charles J. on 02/04/19
Excellent service!!!

By Thomas J. W. on 01/19/19
Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don w...
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Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don was absolutely fantastic! A
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By Bonnie G. on 01/02/19
Simons provides Professional Services with their staff. Thank you to Jake P. for his timely arrival, knowledge, and patience for my yearly maintenance. Excellent job!

By Tom R. on 12/31/18
I've used Simons Heating and Cooling for a few years now. They are responsive, friendly, and professional. Matt is the tech I've dealt with most; that said, he gets the job done right the first time and is easy to work with. I highly recommend their service!

By suzanne o. on 12/29/18
Matt L**** was very helpful with our problems and walked us through the process of buying a new unit, could not have gotten through this process without all his knowledge and thoughtfulness, made it real easy! Staff in the office was also very helpful and friendly.

By terry s. on 12/26/18
Simons always provides expert courteous service.

By Jon M. on 12/21/18
This company is well-respected...and for a good reason - they care about their customers and take pride in what the do! We just had our furnace serviced, the office team member made it easy to schedule an appointment, and the technician, Matthew L., arrived on tim...
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This company is well-respected...and for a good reason - they care about their customers and take pride in what the do! We just had our furnace serviced, the office team member made it easy to schedule an appointment, and the technician, Matthew L., arrived on time, was professional, explained the process, and cleaned up the work area - just an excellent experience all around! Thank you Simons Heating & Cooling!
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By Earl G. on 12/05/18
https://www.reviewbuzz.com/portal/feedback/what_happened?company=SimonsHeatingandCoolingpost_feedback

By Bob F. on 12/04/18
(no comment)

By Patricia P. on 12/02/18
Jake arrived timely, was polite and efficient.

By Mike D. on 11/30/18
(no comment)

By Matt Y. on 11/17/18
Don arrived on time, was very professional and went out of his way to explain things to me. Thank you!

By Jeanne M. on 11/16/18
Fantastic service...very prompt.

By Richard R. on 11/14/18
We had Simons Heating and Cooling install a new heating system in our home. The entire process from the estimate to the completion of the project was amazing! The estimate was done by Jason M and was detailed, accurate and didn't change at all. The installation wor...
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We had Simons Heating and Cooling install a new heating system in our home. The entire process from the estimate to the completion of the project was amazing! The estimate was done by Jason M and was detailed, accurate and didn't change at all. The installation work was completed by Aaron and Jonathan. We were completely satisfied with every aspect of the job and would absolutely recommend Simons Heating and Cooling to my friends and family!
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By Joe P. on 11/13/18
So far no complaints. We've had Simons for about 2 years now and when they schedule service calls all their technicians are on time, courteous and do a good job.

By Danielle M. on 11/01/18
Andrew was the best! Professional, efficient and friendly! He installed our furnace and we are so happy with his work. We highly recommend him
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
518-955-1051

Select any employee to see all their reviews.

Don P
1 Year
Rating:
37 total reviews!
Aaron S
1 Year
Rating:
21 total reviews!
Tom H
3 Years
Rating:
(18 total reviews)
Ryan B
1 Year
Rating:
(8 total reviews)
Jake P
1 Year
Rating:
(5 total reviews)
Jake S
2 Years
Rating:
(2 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Simons Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
518-955-1051

Customer service is always a top priority at Simons Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
518-955-1051
Don P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
37 total reviews
Don joined us after serving 10 years in the US Army. His training and position as an Infantryman and a guard at The White House equipped him with excellent critical thinking and mechanical skills along with the ability to pay close attention to detail. Don works diligently and with great integrity.
By Matt H. on 02/21/19
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this pas...
(View More)
I seriously don't know where to start. I had an emergency call 3 weeks ago, late at night on a Sunday with emergency rates. The immediate furnace issue was fixed after I was out a bit of money. But that's not the important part of my experience. I called this past Wednesday morning because the heat didn't automatically kick on over night and the house was pretty cold. A flip on and off of the thermostat got it going but I decided to call Simon's to come check it out. They said someone would swing by between 3 and 5 pm that day. Don showed up at 3 and was at my house until well after 5. He checked may things from CO2 to Carbon monoxide levels. He found that the person who installed the furnace didn't connect a common wire and my thermostat was likely bad. Don took the time to explain every action he was taking. I had purchased an Ecobee thermostat a couple months earlier and never got around to installing it. Upon hearing that he installed my Ecobee. When he was packing up to leave I asked him about the charge and he replied that it was all free as part of a follow up! He said you're a customer and thats how we work. As great as it was to hear about the no charge, the expertise, friendliness and willingness to explain every step was just as valuable. Don has made us loyal customers of Simon's and we will schedule him to come back in the spring to inspect our AC. Thanks Don!
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By Henry W D. on 02/05/19
Excellent customer service, knowledgeable and professional service techs.

By Charles J. on 02/04/19
Excellent service!!!

By Thomas J. W. on 01/19/19
Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don w...
(View More)
Had an issue with a Furnace in the Glen's Falls area. Because of part availability they were not able to fix it themselves, but Don not only offered suggestions for alternative repair options, but helped me to deploy a work around to get by on the short term. Don was absolutely fantastic! A
(View Less)

By terry s. on 12/26/18
Simons always provides expert courteous service.

By Earl G. on 12/05/18
https://www.reviewbuzz.com/portal/feedback/what_happened?company=SimonsHeatingandCoolingpost_feedback

By Bob F. on 12/04/18
(no comment)

By Matt Y. on 11/17/18
Don arrived on time, was very professional and went out of his way to explain things to me. Thank you!

By Jeanne M. on 11/16/18
Fantastic service...very prompt.

By Don K. on 10/23/18
Don provided the furnace and central AC service requested in a timely, efficient manner and answered all questions I had in a knowledgeable and easy to understand way. He also provided info regarding other products that I might be interested in in the future (hom...
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Don provided the furnace and central AC service requested in a timely, efficient manner and answered all questions I had in a knowledgeable and easy to understand way. He also provided info regarding other products that I might be interested in in the future (home emergency generator, water filtration, etc,).
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By James G. on 09/28/18
Thank you, Your service was very quick and prompt.Don was a pleasure to work with,very professional and thorough.He checked everything and provided a full explanation.Thank him from us.looking forward to many years of your service,thanx for the feeling of...
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Thank you, Your service was very quick and prompt.Don was a pleasure to work with,very professional and thorough.He checked everything and provided a full explanation.Thank him from us.looking forward to many years of your service,thanx for the feeling of security as winter approaches. Gregoire Family
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By Jim G. on 09/26/18
The service person, Don P was very professional and couteous. He completed the annual service of our furance in a timely and efficient manner. I highly recommend Don and the entire Simons team

By Dr. Nicholas M. on 08/02/18
Dr. Nicholas Mastracchio We had a visit from Don P. It started out on a positive note when the appointment time of 8 to 9 AM resulted in a visit at 8:10. Don was friendly and professional and seemed to know what he was doing. He worked hard and tried to solve...
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Dr. Nicholas Mastracchio We had a visit from Don P. It started out on a positive note when the appointment time of 8 to 9 AM resulted in a visit at 8:10. Don was friendly and professional and seemed to know what he was doing. He worked hard and tried to solve a problem that we had and we did not anticipate a solution other than a replacement. He was everything a service person should be. This is in contrast to a visit by LaPan HVAC that we are totally unhappy with and are considering our options for a remedy to their service and failure to respond to our concerns. It is reassuring to know that that there are reliable professional companies in the north country ad highly recommend them.
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By Bruce F. on 07/09/18
I just wanted to make sure that Simons Heating and Cooling knows what great customer service I received from Don Principe today as he worked on my air conditioning problem. Don was an outstanding professional in every way. He arrived a few minutes early, and thin...
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I just wanted to make sure that Simons Heating and Cooling knows what great customer service I received from Don Principe today as he worked on my air conditioning problem. Don was an outstanding professional in every way. He arrived a few minutes early, and things only got better from there. He was very courteous and has a very pleasant personality. He explained everything very clearly and concisely as he went about troubleshooting the problem. He found the problem much sooner than I had expected and resolved it in short order. He also explained how to clean the cooling coils as he cleaned them and what else I should do at the start up and end of the season with the air conditioning system, all the while being very professional and friendly. The price for the repair work was very fair and was less than I had expected. I would definitely use Simons again for all of my cooling and heating needs. Thanks again Don for a job well done!
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By Dave L. on 07/05/18
very professional and thorough

By Nicholas M. on 07/04/18
Don P. did a great job servicing my daughter's air conditioner. Took his time, explained everything so that I would be aware of potential problems. Besides that, he was respectful, a wonderful young man. I would recommend him to anyone!

By K.Beeg on 06/05/18
Don (service pro) did an excellent job performing a complete service and preventive maintenance. He is extremely knowledgeable, experienced and professional with strong expertise. Especially nowadays we highly appreciate to see that people perform service with com...
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Don (service pro) did an excellent job performing a complete service and preventive maintenance. He is extremely knowledgeable, experienced and professional with strong expertise. Especially nowadays we highly appreciate to see that people perform service with competence and responsibility as well as with heart and soul.
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By Linda C. on 05/17/18
Don arrived on time was polite but professional addressed the service problem and made an adjustment to the furnace humidifier. I am completely satisfied and would highly recommend him to anyone. Overall Simons Heating and Cooling rate 5 stars in my opinion.

By Peter S. on 05/14/18
Excellent problem solving professional.

By Jerry V. on 04/20/18
Don was very professional and amiable and kept me informed about each step of the clothes dryer ductwork cleaning process that he took. I was very pleased with the results of the work that Don performed and would recommend him highly to my friends.
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