Simmons Heating and Cooling
CALL TO SCHEDULE
757.424.2911
By Dave M. on 04/29/19
I had Glen come out after my initail installing company could not get their act together. Thank you Glen and thank you Simmons for showing me what true qualoty service really is! You guys and gals rock!

By john d. on 04/01/19
Simmons heating and cooling!!! Highly recommend. From start to finish Simmons kept me informed on what was going on and gave me a 30min heads-up before they arrived each morning. I had a Lennox gas furnace installed and a new duct system. Julio and his install crew...
(View More)
Simmons heating and cooling!!! Highly recommend. From start to finish Simmons kept me informed on what was going on and gave me a 30min heads-up before they arrived each morning. I had a Lennox gas furnace installed and a new duct system. Julio and his install crew were professional and always left there work area in my garage clean before they left each day. GREAT EXPERIENCE WOULD HIGHLY RECOMMEND.
(View Less)

By Kevin S. on 12/01/18
Julio, Jasper, and Shane were the crew that demoed/installed new 1st floor package unit, 2nd floor AC, and entire attic ductwork for my house. They were OUTSTANDING! Hard working, answered all my questions, minimized down time during the coldest week of the year,...
(View More)
Julio, Jasper, and Shane were the crew that demoed/installed new 1st floor package unit, 2nd floor AC, and entire attic ductwork for my house. They were OUTSTANDING! Hard working, answered all my questions, minimized down time during the coldest week of the year, and extremely professional everyday they were here. Unlike most contractors I’ve dealt with the office called every morning to let me know they were on the way, so no long waits or guessing. Thinking my house would be a mess during the process, I was extremely IMPRESSED with their efforts to protect my floors and clean up everyday before they left. Despite hauling a lot of duct work from my attic, when the job was complete there wasn’t a stray piece of insulation debris inside or outside. BEST HVAC install crew I’ve ever had. Thanks Simmons!
(View Less)

By Deandra W. on 07/27/18
The receptionist was amazing! She got us in same day with Tim. Tim was amazing and professional. He fixed our ac unit quickly and found the problem immediately. He gave us information on taking care of the problem before it becomes a problem. We were highly amazed ...
(View More)
The receptionist was amazing! She got us in same day with Tim. Tim was amazing and professional. He fixed our ac unit quickly and found the problem immediately. He gave us information on taking care of the problem before it becomes a problem. We were highly amazed by the service we received and we highly recommend this company.
(View Less)

By Jeff on 06/26/18
Showed on time but didn't bring tool to remove caps to check refrigerant. Told me I need a bypass and he or someone would get back to me that afternoon. Been two days and haven't heard from anyone. Charged me service fee and did absolutely nothing but talk about t...
(View More)
Showed on time but didn't bring tool to remove caps to check refrigerant. Told me I need a bypass and he or someone would get back to me that afternoon. Been two days and haven't heard from anyone. Charged me service fee and did absolutely nothing but talk about the company being great. Very disappointing!
(View Less)

By Betty B. on 06/12/18
I had a new heating and cooling system and ductwork installed in June 2018 and Jason and his crew of Ryan C. and Jasper were fantastic. They were exceedingly professional and knowledgeable. They were very hard and efficiently. They deserve a huge bonus and a r...
(View More)
I had a new heating and cooling system and ductwork installed in June 2018 and Jason and his crew of Ryan C. and Jasper were fantastic. They were exceedingly professional and knowledgeable. They were very hard and efficiently. They deserve a huge bonus and a raise for the excellent work that they did for me. I have nothing but praise for all 3 of them. They and Hugh had my best interests in mind throughout the whole process.
(View Less)

By William r. on 02/23/18
We had a new system installed in Dec 2017. Our experience was excellent starting with the salesman and finishing out with an amazing crew. Julio, Brad, Ali, and Ryan were prompt, informative, and professional. They answered questions, explained how things work, ...
(View More)
We had a new system installed in Dec 2017. Our experience was excellent starting with the salesman and finishing out with an amazing crew. Julio, Brad, Ali, and Ryan were prompt, informative, and professional. They answered questions, explained how things work, and completed the job in record time. The guys demonstrated patience and kindness while working around our schedules and 3 little dogs to boot. They really know what they are doing. I would HIGHLY recommend Simmons heating cooling for all of your heat and air conditioning needs.
(View Less)

By William r. on 02/23/18
We had a new system installed in December but had a little trouble understanding the new modern thermostat. Jeff made the service call to figure out what was wrong and fixed the problem within minutes. He was super friendly, nice, down to earth, yet maintained tota...
(View More)
We had a new system installed in December but had a little trouble understanding the new modern thermostat. Jeff made the service call to figure out what was wrong and fixed the problem within minutes. He was super friendly, nice, down to earth, yet maintained total professionalism. He demonstrated patience while teaching 2 old dogs a few new tricks. He explained everything to us and made it easy to understand. Thanks Jeff. You are a great representative for Simmons.
(View Less)

By richard b. on 12/01/17
Andrew Healy fixed the heat at my place. He was professional and am very happy with the quality of work.

By Jess M. on 11/02/17
We had a completely new HVAC system including new duct work installed. We met with a number of contractors before deciding on Simmons. We appreciated Hugh’s patience and thoroughness as we worked our way through the process. The installation process went ...
(View More)
We had a completely new HVAC system including new duct work installed. We met with a number of contractors before deciding on Simmons. We appreciated Hugh’s patience and thoroughness as we worked our way through the process. The installation process went very smoothly. Julio was very good at communicating with us daily to keep us informed of the progress and concerns. He and his team, Keith and Brad were great. We had a very positive experience and look forward to a continuing relationship through the service agreement. We would definitely recommend you.
(View Less)

By Steve on 09/06/17
I've been a Simmons customer for over 15 years and have always been happy with the service and people who worked on my heating and cooling system. My 10 year old Lennex heat pump fan recently decided to quit running and Kevin came out got my system running. Kevin ...
(View More)
I've been a Simmons customer for over 15 years and have always been happy with the service and people who worked on my heating and cooling system. My 10 year old Lennex heat pump fan recently decided to quit running and Kevin came out got my system running. Kevin was very polite in explaining the problem in simple terms I could understand and what was needed to correct the problem. I highly recommend Simmons Heating and Cooling to anyone needing service or a new system to replace a old wore out system.
(View Less)

By Leslie W. on 08/30/17
I needed service on a Friday morning for my air conditioner that seemed to be on the fritz. I called right at 8am trying to lock in an appointment. I was stressing a little due to having my sons birthday party the next day first thing in the morning. I have used...
(View More)
I needed service on a Friday morning for my air conditioner that seemed to be on the fritz. I called right at 8am trying to lock in an appointment. I was stressing a little due to having my sons birthday party the next day first thing in the morning. I have used Simmons before whether it be keeping routine seasonal tune ups or needing an occasional repair to get things back up and cooling. The last repair that took place was not even a month ago, which after having to add freon and some minor tweaks really killed us financially, so I couldn't believe when the same unit started to do the same exact thing, first thing Jennifer says when I call is well we can get ya in but it will definitely be way later, and I really can't give you a window just yet cause we are slammed. I then mentioned it is the same unit as the last visit and we just forked out hundreds, her reply well I don't handle the billing and the technician will see what's going on. That I know but I was just trying to pass on the information thinking maybe the same guy could come out knowing what he ran into last time. Wow really, yeah I know its been a hot last couple of months but her delivery was so rude and nasty. So how am I supposed to plan this around my work, it would of been nice even if she just offered a 3 to 4 hour window, something other than a nasty demeanor. After we hung up, I called another a/c company and what do you know they were able to give me a 2 HOUR window and came early. Sorry Simmons, the person answering your phones should be the face of the company and she definitely needs some pointers on being pleasant.
(View Less)

By Herbert M. on 04/26/17
Julio Adams a his helpers Kieth Moore and Alex Johnson worked very hard installing our new heating and cooling unit and were very friendly and courteous while doing so. Everything is working great, just in time for the warm weather. Jason was also very helpful and ...
(View More)
Julio Adams a his helpers Kieth Moore and Alex Johnson worked very hard installing our new heating and cooling unit and were very friendly and courteous while doing so. Everything is working great, just in time for the warm weather. Jason was also very helpful and informative. Will continue to do business with Simmons Heating and cooling.
(View Less)

By Harry B. on 04/21/17
I have always been impressed with who Simmons sends over. Jeff was is no exception. He quickly identified the problem and explained the situation thoroughly.

By Justin m. on 04/20/17
Kevin was prompt and knowledgeable. He was like the Yoda of the HVAC service techs that I have seen to date. Thank you Simmons for you're great and friendly service

By Mary P. on 04/14/17
Very polite, professional, and knowledgeable.

By john s. on 04/13/17
your recent service, as always, was first rate. I Couldn't be more pleased!

By Peter Y. on 04/07/17
Simmons installed our HVAC system in 2001 so we have 16 year of experience with the company. Gary has been the service tech for all that time. Both Gary and Simmons have been fantastic to deal with. We have had some emergency situations (Hurricane Isabel, Hurric...
(View More)
Simmons installed our HVAC system in 2001 so we have 16 year of experience with the company. Gary has been the service tech for all that time. Both Gary and Simmons have been fantastic to deal with. We have had some emergency situations (Hurricane Isabel, Hurricane Matthew) where Simmons got us back up and running almost immediately. On Labor Day we had out of town company when the AC quit. Gary was there in less than an hour to fix the problem, this on Sunday morning in sweltering heat. We have a relationship with the Simmons team that can't be beat.
(View Less)

By david in n. on 10/31/16
Repeat Customer for the past 20 years. I don't use anyone else.

By Sandy in Va B. on 05/23/16
I recently had the pleasure to have maintenance done on my old unit. I knew it was time for a new one so I asked the maintenance man to have a sales rep contact me to go over prices, etc. I was extremely pleased with the prompt response and the availability around ...
(View More)
I recently had the pleasure to have maintenance done on my old unit. I knew it was time for a new one so I asked the maintenance man to have a sales rep contact me to go over prices, etc. I was extremely pleased with the prompt response and the availability around my work schedule. Whenever the sales rep or installers were scheduled to do the work, I received a phone call 30 minutes prior to their scheduled arrival time. I have not had this type of service from a previous company. After the installation, there was an issue with scratches atop the new heat pump. I contacted Simmons and they ordered a new top and contacted me when it arrived. I also had a few bolts that loosened from my ceiling (old house) when the air handler was installed. Again, when I called about it, Simmons contacted a plasterer and had it taken care of promptly. The startup person came out to make sure everything with the unit was working properly and showed me how the thermostat worked. I'm not used to touch screen gadgets (I'm old school) but what he showed me seemed to be pretty straight forward. Unfortunately, the weather here in Virginia Beach in May has been cooler than expected so I have not had the occasion to turn on the air conditioning. I am sure once I do everything will be fine. I have confidence in Simmons if there are issues that they will take care of it. Their office staff have also been very helpful and even filled out the paperwork for me to receive my rebates on the unit. I knew nothing about this company before I saw one of their trucks driving on the road. I figured I would give them a try after reading their reviews. I am not sorry. I'm looking forward to continued business with Simmons.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
757.424.2911

Select any employee to see all their reviews.

Simmons Heating and Cooling Team
Rating:
66 total reviews!
Jeff J
8 Years
Rating:
4 total reviews!
Tim C
17 Years
Rating:
(2 total reviews)
Gary A
30 Years
Rating:
(2 total reviews)
Kevin D
7 Years
Rating:
(2 total reviews)
Glen P
17 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Simmons Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
757.424.2911

Customer service is always a top priority at Simmons Heating and Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.