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By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
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All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By kristina on 05/30/19
I had the best experience with Matt at Shipton's. He showed up on time, was super friendly and best of all, figured out what was wrong almost immediately and fixed the problem on the spot. This experience makes me so happy that I went with Shipton's for our AC!

By Michelle S. on 05/29/19
Nathan was very friendly, very efficient, and took care of everything we needed including a filter we didn't realize needed to be replaced. Great service!

By Maegan M. on 05/25/19
Thank you Jordan and Henrik for the amazing maintenance service today! Very professional, thorough and informative.

By Michael B. on 05/23/19
I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very ...
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I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very amicable young man **************************************************************
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By Eleanor G. on 05/22/19
Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part...
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Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part to fix the problem. He was also very pleasant and took the time needed to make sure everything was done properly. He even helped me get my outside water connection up and running!
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By Vince Cosentino on 05/22/19
Excellent service and Communication.

By Debbie M. on 05/21/19
Extremely excellent service from Nathan. Checked everything and imparted very helpful information to us re out heating and cooling system along with the building we live in. Very happy with his service and highly recommend him.

By Elizabeth S. on 05/16/19
Trina was amazing: very energetic, personable and very thorough and efficient. Takes great pride in her work.

By Trevor U. on 05/08/19
Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased wi...
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Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased with my discussion with how happy he is with the owners and that the owners treat the employees well. Having someone happy with their employer working on my furnace gives me confidence. They will be back when I need them again.
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By Steve Kawamura on 05/06/19
Nathan was professional and knowledgeable. He made the experience enjoyable. Also, he cleaned up after use of my garden hose!

By Robert 'Bob' L. on 05/02/19
Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous an...
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Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous and knew what he was doing. Easy to talk to we had a number of things to help pass time which I hope was good for him and myself. I know oh to well how boring some days can be. All in all he raised the Shipton standards *************************************************************** **************************************************. Thank you
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By Shirley Wilson on 04/30/19
Always friendly and courtious

By Mrs Janus on 04/25/19
Nathan was very nice, friendly, neat, very knowledgeable. Showed that he loves his work and the company. He is an asset to your organization.

By Carole G. on 04/23/19
Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was ...
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Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was easy to get along with having discussions on general things with talking about cooking, etc with fun. He was a pleasure to have and represents Shipton's with high respect from me. He told me about the AC and furnace and told me what had been done in the past and the condition of our furnace/AC. I found him very helpful with information *************************************************************** *************. No problems whatsoever.
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By Kathy Y. on 04/21/19
Technician Nathan Lewis arrived on time. He was polite, courteous and very professional. My dog liked him (and she doesn't like many!!) so that speaks volumes. Nathan was very personable and answered all my questions. Shiptons is lucky to have him. Would highly recommend.

By Eryl on 04/16/19
We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we ca...
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We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we can not immediately evaluate, this review is based solely on our customer service experience. Clean Air Solutions sent Jordan H. from Shipton's Heating and Cooling Ltd. to be our technician. Jordan was knowledgeable, polite and efficient. Based on his experience he provided helpful tips about our ducts as well as our air conditioner. He also encouraged us to contact Clean Air Solutions should we have an additional questions or comments. We were very satisfied with the level of customer service Clean Air Solutions and Shipton's Heating and Cooling provided.
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By Ron L. on 04/11/19
Nathan L. was at my home today for a service call. He has been here before and I am very impressed with his outstanding technical and personal skills. I am also impressed with the office staff at Shipton's.

By Pearl B. on 03/27/19
he was very knowledgable. kind and did not pressure us in buying anything extra just what we needed. pleasure to have in our home. would welcome him back to work on our furnace anytime

By Micah van D. on 03/21/19
Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lad...
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Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lady on the phone said she'd make a note that we were without hot water and place urgent on the request. I received a call back from Andrew, a Shipton's salesperson at 8:30am with a basic estimate over the phone. We agreed to have Shipton's replace the water heater and he arranged to come by the house at noon to sign the paperwork. He arrived right at noon and he mentioned that the service team was already loading up the new water heater and should arrive soon. At 1:30pm, two technicians Matthew F. and Jared C. showed up. They quickly problem solved our unique basement situation including where to run the new vent in the most effecient and clean-looking way. The new water heater was completely installed by 4:30pm and they took 20 minutes to walk me through basic details of the new tank including all the safety features. From noticing the leak at 6am, to having a new water heater installed and running only took a total of 11 hours! I really appreciated Shipton's attempts to do whatever was in their power to provide quality and quick service. Thanks!
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Select any employee to see all their reviews.

Jared C
4 Years
Rating:
84 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Nathan L
Rating:
(53 total reviews)
Jamie F
3 Years
Rating:
(52 total reviews)
Trina E
Rating:
(51 total reviews)
Nigel L
2 Years
Rating:
(37 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(905) 549-4616
Nigel L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
37 total reviews
By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
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All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By David K. on 01/31/19
Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsit...
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Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsitt was knowledgeable, polite and quick. He diagnosed the problem very quickly after doing some primary diagnostics and got the furnace going. Thanks for the "great" job!
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By George W. on 06/21/18
We had a small problem with an recently installed heat pump. Nigel arrived less than an hour after our call and persevered until the problem was solved. He was neat, professional and courteous. Great technician, great company.

By Ken & Linda C. on 05/10/18
Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explai...
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Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explain the best fit for us. (The other vendor did a 10 minute visit even though our appointment was scheduled and said he had to leave for another appointment. He also told us he had won a trip for selling the most Trane furnaces) Our installation was handled by Robert S. & Nigel L. who were prompt, very polite and professional. When I told them we had our water turned off to drain the oil water heater they said not to worry we would have hot water by end of day and we did. This installation was not easy as our house was built in 1902 and only has a small cellar for mechanicals. On day 2 the installation of the furnace, exhaust venting, propane hook up, thermostat install and removal of the old clunkers was completed. The tech's were very tidy, friendly and personable and certainly knew their stuff...It was a pleasure dealing with these lads and we would highly recommend Shipton's to anyone looking for an HVAC Company. *****Shipton's you are 5 star all the way***** Thank you
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By john & judy c. on 04/24/18
we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time than...
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we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time thanks again for everything really like the quietness of the new equipment:)
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By zac w. on 04/06/18
Nigel was great, definitely requesting him for future issues

By Lee B. on 03/10/18
Nigel was professional, friendly and was able to answer all of my questions. And he was able to fix my furnace! I appreciated his willingness to arrange a time to come and look at my furnace, after I finished work. If I were to have another problem with my furnace ...
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Nigel was professional, friendly and was able to answer all of my questions. And he was able to fix my furnace! I appreciated his willingness to arrange a time to come and look at my furnace, after I finished work. If I were to have another problem with my furnace I would request Nigel.
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By Sheila G. on 11/27/17
Nigel's service was prompt, courteous, knowledgeable and very helpful. We would highly recommend him to others. Thanks.

By David Simser on 10/16/17
My experience with Shipton's has been seamless and very efficient. I would recommend them to anyone who asked, or I overheard talking about home air needs. Every member of the team was helpful, polite, and very willing to answer questions.

By Jeff Spearing and Ron S. on 10/14/17
Very knowledgeable in furnace installation. Treated my home with respect. Answered all of my questions. Highly recommend this company

By Carissa B. on 09/02/17
Easy process to get our very old furnace & AC replaced. Great service from the start, and the install was thorough and well done. They did a great job of cleaning up both days, and we are very happy we chose Shipton's!

By Peter B. on 07/13/17
I had Marty and Nigel here installing a new unit. They were efficient and professional in their knowledge, technique and workmanship

By Alex M. on 07/06/17
This review was for both Marty and Nigel. Good job guys! We appreciated your courteous and professional service and would not hestitate to use Shipton's again.

By Lorne L. on 06/23/17
Ontime, very professional, comfortable answering questions, cleaned up throughly when they left.

By Mike Y. on 05/23/17
Marty was professional ,courteous and clearly an expert at his craft. Did a great job on AC install including a major rerun of tubing in our finished basement. Effecting job and a great cleanup when done. Thanks Nigel L. Was the partner with Marty doing the AC ins...
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Marty was professional ,courteous and clearly an expert at his craft. Did a great job on AC install including a major rerun of tubing in our finished basement. Effecting job and a great cleanup when done. Thanks Nigel L. Was the partner with Marty doing the AC install. He was predominantly the outside man and did a great job removing old AC and installing new one. He and Marty worked as a team to provide a problem free and clean install. Thanks Nigel
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By str.annusch@gmail.com on 05/05/17
Marty and Nigel provided me with great advice and went the extra mile to install my new gas water heater. I was very pleased with their service.

By Richard w. on 04/07/17
Nigel did a good job servicing my water heater. He was very polite, efficient and knowledge I would recommend him and your company to my friends when they need plumbing ,heating and related services.

By John S. on 03/06/17
Heater started leaking from drain valve. Got a few quotes... Dave came in on short notice Friday afternoon. He was very friendly and informative. Price was competitive... arranged for install for Monday afternoon... Marty and Nigel were also friendly and did a very...
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Heater started leaking from drain valve. Got a few quotes... Dave came in on short notice Friday afternoon. He was very friendly and informative. Price was competitive... arranged for install for Monday afternoon... Marty and Nigel were also friendly and did a very professional (and clean) install... would definitely recommend
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By Evelyn and James P. on 03/06/17
Nigel and Marty from Shipton's, had install our new furnace to perfection. They were both very professional and efficient as well as having a great personality. They had answered all our questions and concerns without hesitation. Keep up the good work guys and Thank You Shipton's.

By John M. on 03/04/17
Marty, Nigel, Rob and Cory did a great job installing my furnace and air conditioner . They where polite and answer all our questions . they clean up area they work area . It was very cold outside ,they kept working and didn,t complain very professional thanks
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