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By krystyna c. on 03/17/19
Called Shptons as heard a lot of good things about the company. Was told that a service man would call me in a bit and he did within a half an hour. My furnace was down from last night it was 15C in my home. Had a heater in my room for the night. Scott M. Came w...
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Called Shptons as heard a lot of good things about the company. Was told that a service man would call me in a bit and he did within a half an hour. My furnace was down from last night it was 15C in my home. Had a heater in my room for the night. Scott M. Came within an hour and a half and got my furnace going. Very professional and polite young man. Knew his stuff and would not leave until it worked properly. Was so impressed with his knowledge and professionalism that i got a plan with Shiptons. Thank you Scott M for making my home cozy instead of an ice box. You are awsome..
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By Mary S. on 03/07/19
We just had Nathan Lewis out to service our furnace and fireplace. He did an excellent job on both. He took his time and went over everything thoroughly. A friendly professional job. We will definitely be calling for Nathan to come service our air conditioning unit .

By John on 02/28/19
I just had my furnace serviced. The gentlemen who worked on it was awesome. Went through everything. Problem was a pressure switch which he had on him. Was a pretty quick fix. Charged almost 200 for the part.....looked it up online and the part was 34 bucks. Need...
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I just had my furnace serviced. The gentlemen who worked on it was awesome. Went through everything. Problem was a pressure switch which he had on him. Was a pretty quick fix. Charged almost 200 for the part.....looked it up online and the part was 34 bucks. Needless to say I have to call and ask what the markup is for. I get paying to have the guy come. And I get paying for the service. But less than an hour plus a 34 dollar part shouldn't cost 200...
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By John J Ciere on 02/19/19
Matt was personable, courteous and efficient...even went the extra mile and took the time to teach me a little so as I could understand what was happening better...reinstilled my faith in shiptons....thankyou

By Andy C. on 02/15/19
(no comment)

By Andy Crowell on 02/15/19
Matthew was courteous and fully committed to helping what was not an easily resolved situation. He took responsibility, and explained clearly each step he was suggesting and why.

By David K. on 01/31/19
Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsit...
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Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsitt was knowledgeable, polite and quick. He diagnosed the problem very quickly after doing some primary diagnostics and got the furnace going. Thanks for the "great" job!
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By Erin S. on 01/31/19
Nathan was very polite and friendly. He was dressed professionally and introduced himself and his company right away. He completed the diagnostic testing and maintenance of my furnace within an hour. No concerns with the service.

By Christine C. on 01/27/19
The work that was required was for friends home while they were out of country. Everything was handled perfectly and I chose Shipton’s as that is who we used for our home. Well done.

By Trevor M. on 01/18/19
Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. T...
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Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. They were also very clean, and ensured the carpet etc. was protected. Would definitely recommend and use again.
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By Sarah M. on 01/18/19
(no comment)

By Craig P. on 01/18/19
As always the best service.

By Robert S. A. on 01/09/19
Nathan Lewis of Shipton's Heating & Cooling arrived right on time. He was courteous, respectful, and knew the house well as he had performed service work here on a previous occasion. He was not in a rush, did his work well, explained clearly the working condition o...
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Nathan Lewis of Shipton's Heating & Cooling arrived right on time. He was courteous, respectful, and knew the house well as he had performed service work here on a previous occasion. He was not in a rush, did his work well, explained clearly the working condition of my gas furnace and gas fireplace. I will ask that he be sent back for future service calls. Thank you Nathan.
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By Alain Baird on 01/08/19
I have tried twice now to give Nathan Lewis a great review but have found it very hard through Review Buzz.

By Dave D. on 01/07/19
Trina performed the annual maintenance for my furnace and tank-free hot water heater. She was professional and personable, explaining in detail the tests performed and results. Excellent service.

By Mary Anne W. on 01/07/19
Professional, friendly and helpful.

By Steve Poxon on 01/04/19
Nathan's customer service was excellent. He communicated in detail the work completed and took the time to review all the findings. You could tell that he wanted to make sure that there were no lingering questions. Shiptons is a first class organization and all the...
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Nathan's customer service was excellent. He communicated in detail the work completed and took the time to review all the findings. You could tell that he wanted to make sure that there were no lingering questions. Shiptons is a first class organization and all the staff I have come in contact with have been amazing. Well done Shipton's
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By John C. on 01/02/19
Trina arrived on the time that was given, was exceptionally pleasant and informative explained everything in a manner that was easy to understand, was quite professional in her mannerism and was constantly smiling a pleasure to have in our home

By Philip P. on 12/27/18
Nathan serviced our furnace today. He was awesome to deal with. Professional, kind and punctual. Because of the service I received from Nathan today, I will definitely be using Shiptons again!

By Pat T. on 12/21/18
Nathan paid me a service call today. Punctual, courteous, informative and friendly. Highly recommend.
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CALL TO SCHEDULE
(905) 549-4616

Select any employee to see all their reviews.

Jared C
4 Years
Rating:
83 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Jamie F
3 Years
Rating:
(51 total reviews)
Trina E
Rating:
(50 total reviews)
Nathan L
Rating:
(42 total reviews)
Nigel L
2 Years
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(905) 549-4616
Nigel L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
36 total reviews
By David K. on 01/31/19
Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsit...
(View More)
Coldest Day in 2019 and Problem Solved - GREAT JOB Though it could have went smoother if they were not experiencing telephone problems, I really can't sat enough that they were able to come and complete the job (get the furnace working). The technician Nigel Lipsitt was knowledgeable, polite and quick. He diagnosed the problem very quickly after doing some primary diagnostics and got the furnace going. Thanks for the "great" job!
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By George W. on 06/21/18
We had a small problem with an recently installed heat pump. Nigel arrived less than an hour after our call and persevered until the problem was solved. He was neat, professional and courteous. Great technician, great company.

By Ken & Linda C. on 05/10/18
Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explai...
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Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explain the best fit for us. (The other vendor did a 10 minute visit even though our appointment was scheduled and said he had to leave for another appointment. He also told us he had won a trip for selling the most Trane furnaces) Our installation was handled by Robert S. & Nigel L. who were prompt, very polite and professional. When I told them we had our water turned off to drain the oil water heater they said not to worry we would have hot water by end of day and we did. This installation was not easy as our house was built in 1902 and only has a small cellar for mechanicals. On day 2 the installation of the furnace, exhaust venting, propane hook up, thermostat install and removal of the old clunkers was completed. The tech's were very tidy, friendly and personable and certainly knew their stuff...It was a pleasure dealing with these lads and we would highly recommend Shipton's to anyone looking for an HVAC Company. *****Shipton's you are 5 star all the way***** Thank you
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By john & judy c. on 04/24/18
we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time than...
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we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time thanks again for everything really like the quietness of the new equipment:)
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By zac w. on 04/06/18
Nigel was great, definitely requesting him for future issues

By Lee B. on 03/10/18
Nigel was professional, friendly and was able to answer all of my questions. And he was able to fix my furnace! I appreciated his willingness to arrange a time to come and look at my furnace, after I finished work. If I were to have another problem with my furnace ...
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Nigel was professional, friendly and was able to answer all of my questions. And he was able to fix my furnace! I appreciated his willingness to arrange a time to come and look at my furnace, after I finished work. If I were to have another problem with my furnace I would request Nigel.
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By Sheila G. on 11/27/17
Nigel's service was prompt, courteous, knowledgeable and very helpful. We would highly recommend him to others. Thanks.

By David Simser on 10/16/17
My experience with Shipton's has been seamless and very efficient. I would recommend them to anyone who asked, or I overheard talking about home air needs. Every member of the team was helpful, polite, and very willing to answer questions.

By Jeff Spearing and Ron S. on 10/14/17
Very knowledgeable in furnace installation. Treated my home with respect. Answered all of my questions. Highly recommend this company

By Carissa B. on 09/02/17
Easy process to get our very old furnace & AC replaced. Great service from the start, and the install was thorough and well done. They did a great job of cleaning up both days, and we are very happy we chose Shipton's!

By Peter B. on 07/13/17
I had Marty and Nigel here installing a new unit. They were efficient and professional in their knowledge, technique and workmanship

By Alex M. on 07/06/17
This review was for both Marty and Nigel. Good job guys! We appreciated your courteous and professional service and would not hestitate to use Shipton's again.

By Lorne L. on 06/23/17
Ontime, very professional, comfortable answering questions, cleaned up throughly when they left.

By Mike Y. on 05/23/17
Marty was professional ,courteous and clearly an expert at his craft. Did a great job on AC install including a major rerun of tubing in our finished basement. Effecting job and a great cleanup when done. Thanks Nigel L. Was the partner with Marty doing the AC ins...
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Marty was professional ,courteous and clearly an expert at his craft. Did a great job on AC install including a major rerun of tubing in our finished basement. Effecting job and a great cleanup when done. Thanks Nigel L. Was the partner with Marty doing the AC install. He was predominantly the outside man and did a great job removing old AC and installing new one. He and Marty worked as a team to provide a problem free and clean install. Thanks Nigel
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By str.annusch@gmail.com on 05/05/17
Marty and Nigel provided me with great advice and went the extra mile to install my new gas water heater. I was very pleased with their service.

By Richard w. on 04/07/17
Nigel did a good job servicing my water heater. He was very polite, efficient and knowledge I would recommend him and your company to my friends when they need plumbing ,heating and related services.

By John S. on 03/06/17
Heater started leaking from drain valve. Got a few quotes... Dave came in on short notice Friday afternoon. He was very friendly and informative. Price was competitive... arranged for install for Monday afternoon... Marty and Nigel were also friendly and did a very...
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Heater started leaking from drain valve. Got a few quotes... Dave came in on short notice Friday afternoon. He was very friendly and informative. Price was competitive... arranged for install for Monday afternoon... Marty and Nigel were also friendly and did a very professional (and clean) install... would definitely recommend
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By Evelyn and James P. on 03/06/17
Nigel and Marty from Shipton's, had install our new furnace to perfection. They were both very professional and efficient as well as having a great personality. They had answered all our questions and concerns without hesitation. Keep up the good work guys and Thank You Shipton's.

By John M. on 03/04/17
Marty, Nigel, Rob and Cory did a great job installing my furnace and air conditioner . They where polite and answer all our questions . they clean up area they work area . It was very cold outside ,they kept working and didn,t complain very professional thanks

By sandra c. on 02/15/17
We had our air conditioning system installed recently and Marty and Nigel were excellent service men. Thanks for a great job guys.
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